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After several complaints to the City nobody has yet come out to fix the leak. PHOTO: CHEVON BOOYSEN LOTUS RIVER Water runs for months CHEVON BOOYSEN @ChevonBooysen A family living in Rietbok Avenue, Lo- tus River are at their wits’ end due to a water leak in front of their house. Discovered during February, the leak has not yet been fixed. Homeowner Avril Cedras says her complaints and pleas to have the pipe fixed are falling on deaf ears. “We discovered water bubbling near the outside water meter on a Saturday morning during February. We reported it immediate- ly, but still nothing has happened,” an exas- perated Cedras says. According to her, the issue was reported at the water works call centre, but the prob- lem has not been fixed yet. “It’s really frustrating because the water has been running non-stop since then and it smells as well. We are encouraged to save water all the time and I reported this issue immediately when I saw it, but still nothing has been done. How can the municipality preach one message but not action it them- selves?” she asks. Cedras says she has made many trips to the rent office in Pinelands, but whenever she gets there “they give the same response all the time: We are looking into it”. “I have made many calls to the call centre as well, but still no joy. Instead of speaking to a real person you are transferred from one automated response to the other. I just want to get this leak fixed.” She adds she is “fed up because no consult- ant has come out yet”. “The day after I reported the leak, they told me somebody would come to fix it. I am still waiting. It’s really unfair because some days I sit without water and my laundry and dishes pile up,” she says. Cedras adds since the leakage was report- ed, they have been left without water for a week already. “There was a week where my water was off completely and my house looked a mess,” she adds. Cedras says when she called to follow up on the progress of a plumber or consultant coming to the property to fix the leak, she was told her reference numbers were incor- rect. After following up with the City of Cape Town, they could not provide comment at the time of going to print. “Unfortunately water and sanitation offi- cials have not yet been able to conclude their investigation into this issue before the dead- line provided. We will, however, endeavour to resolve the complaint in the coming week,” the City of Cape Town said in an email to People’s Post. V What are your thoughts? Starting with the word “Post”, SMS your views to 32516. SMSes cost R1.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
TUESDAY 7 April 2015 | 0021 910 6500 | Fax: 021 910 6501/06 | Email: [email protected] | Website: www.peoplespost.co.zaTELLING IT AS IT IS
GRASSY PARK
Mark Brickles072 742 6963
CEA: MIEABroker/Owner.
RE MAX/ Ultra Select
Every Agent Will Promise
To Sell Your Home …We GUARANTEE it
Call Mark For More Info ORSMS “G7”, Your Name, Email
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Water has been streaming down Rietbok Avenue since February. After several complaints to the City nobody has yet come out to fix the leak.PHOTO: CHEVON BOOYSEN
LOTUS RIVER
Water runs for monthsCHEVON BOOYSEN
@ChevonBooysen
A family living in Rietbok Avenue, Lo-tus River are at their wits’ end due toa water leak in front of their house.
Discovered during February, the leak hasnot yet been fixed. HomeownerAvril Cedrassays her complaints and pleas to have thepipe fixed are falling on deaf ears.“We discovered water bubbling near the
outside water meter on a Saturday morningduring February.We reported it immediate-ly, but still nothing has happened,” an exas-perated Cedras says.According to her, the issue was reported
at the water works call centre, but the prob-lem has not been fixed yet.“It’s really frustrating because the water
has been running non-stop since then and itsmells as well. We are encouraged to savewater all the time and I reported this issueimmediately when I saw it, but still nothinghas been done. How can the municipalitypreach one message but not action it them-selves?” she asks.Cedras says she has made many trips to
the rent office in Pinelands, but whenevershe gets there “they give the same responseall the time: We are looking into it”.“I have made many calls to the call centre
as well, but still no joy. Instead of speakingto a real personyouare transferred fromoneautomated response to the other. I just wantto get this leak fixed.”She adds she is “fed up because no consult-
ant has come out yet”.“The day after I reported the leak, they
told me somebody would come to fix it. I amstill waiting. It’s really unfair because somedays I sit without water andmy laundry anddishes pile up,” she says.Cedras adds since the leakage was report-
ed, they have been left without water for aweek already.“There was a week where my water was
off completely andmyhouse looked amess,”she adds.Cedras says when she called to follow up
on the progress of a plumber or consultantcoming to the property to fix the leak, shewas told her reference numbers were incor-rect.
After following up with the City of CapeTown, they could not provide comment atthe time of going to print.“Unfortunately water and sanitation offi-
cials have not yet been able to conclude theirinvestigation into this issue before the dead-line provided. We will, however, endeavourto resolve the complaint in the coming
week,” the City of Cape Town said in anemail to People’s Post.V What are your thoughts? Starting with the word“Post”, SMS your views to 32516. SMSes cost R1.
PEOPLE'S POST | GRASSY PARKTuesday, 7 April 20152 ISSUES
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Non-payment, limited resources, lack offundingandhigh levels of theft andvan-dalism are the main issues plaguing
City of Cape Town rental units.The maintenance of these units across
Cape Town is often a bone of contention inmany communities but a new policy aims toaddress this by prioritising repair work.
Last week, the City released its draft com-munity residential unit maintenance policyfor public comment.
According to the policy there are a rangeof issues affecting City rental units.
The City maintains 45 000 rental units and11 000 hostel beds.
ChallengesBenedicta van Minnen, mayoral committeemember for human settlements, says majormaintenance and upgrading is required due
to the age of rental units.“Therefore there is generally not much
funding left over for both operational (day-to-day) and capital (major upgrading)maintenance work.”
Van Minnen explains the high level ofnon-payment of rent by tenants also im-pacts funding. The high incidence of van-dalism, theft and abuse of municipal servi-ces infrastructure in these units is also achallenge.
She further explains gangsterism, vio-lence and associated illegal activities con-tribute to a dangerous and stressful work-ing environment for personnel. Mental andphysical health deterioration among staffis also a challenge faced by the department.
MaintenanceResponding to questions about staff alloca-tions and the inspectionof rental units,VanMinnen explains the public housing main-tenance staff cannot conduct door-to-doorsurveys, but do high-level block assess-ments once a year when the budget requestis compiled.
“The City relies on residents to reportany issues so that they can be addressed,especially in termsofhealth and safetymat-ters. The City also uses expanded publicworks programme workers to assist wherepossible.”
She says non-payment by tenants direct-ly influences the budgets and maintenancework that can be performed and affects thesustainability of the rental units.
“In termsof the policy, defaulting tenantsor occupantswill not be assistedwithmain-tenance apart from matters relating tohealth and safety.”
She says there are various levels ofdefaulting tenants but the municipalityoften requests they make arrangements ifthey cannot pay.
“In general, payment levels vary between40% to 42% across the city. It is importantto note that the collection rate in the al-
ready upgraded units went up from 28% to45%,” she adds.
FundingFor the 2014/2015 financial year, themunici-pality received a once-off lifetime renova-tion grant from national government whichallowed it to upgrade 7000 units at a cost ofR1.2bn.
Van Minnen explains those units may notaccess grant repair funding again and mustbe maintained by the City in the future.
“Therefore tenants must please pay theirrent to enable high levels of maintenance inthe future.”
On average, the municipality spendsR15m each year on day-to-day maintenancewhich addresses mainly health and safetyconcerns. VanMinnen explains thismainte-nance depends onwhat is allocated in the an-nual budget. In the last financial year the de-partment received R10.4m.
PolicyThe new draft policy categorises and priori-
tises repairs to ensure that health and safetyrepairs are attended to first.
Van Minnen explains it also incentivisestenants to pay rent in order for the City todo maintenance.
The policy proposesmaintenance work bedivided into four categories which rangefrom “very high” priority to “low” priorityand according to levels.
For the first two levels, which are consid-ered “very high” or “high” priority, mainte-nance includes emergency repairs in theevent of a disaster, anything which poses ahealth risk, structural damage to a unit andelectrical repairs.
For the two lower levels, namely “medi-um”and“low”priority,maintenance coverswindows, ceilings, internal doors and locksand toilet seat replacements.
The comment period on the new policycloses on Thursday 30 April.V To view the draft policy visit www.capetown.gov.za.It is also available at subcouncil offices and libraries.For more information contact Cassandra Gabriel on021 400 5212 or [email protected].
A new policy proposes the prioritisation of maintenance work for rental units owned by theCity of Cape Town. PHOTO: CHEVON BOOYSEN
Policy controls home fixes
Prisoners in a fight against TBMONIQUE DUVAL
@monique_duval
Inmates at Pollsmoor Prison are makingstrides in the fight against tuberculosis(TB).
With an increase in the number ofinmates the infamous prison is currently199% overcrowded, creating the perfectopportunity for TB to spread.
During a briefing held at the prison lastweek Ntobeko Mketsane, area commission-er for the department of correctional servi-ces, revealed shocking statistics.
In his presentation he explained therewere 8642 offenders. In the admissioncentre, which is built to house 1619 inmates,there are currently 4254 inmates.
He said the spread of TB was threateningthe health of inmates but also their familiesand communities.
For this reason, the prison has partneredwith the TB/HIV Care Association, thehealth department and the National HealthLaboratory Services (NHLS) to ensure thatall inmates entering the prison are
screened, diagnosed and treated quickly.“Through this partnership we now have
six counsellors, two nurses, two enrollednurses, data capturers and a radiologist toassist us”.
TB/HIV Care Association chief executiveHarry Hausler explains patients are diag-nosed in two hours and can then be treatedsooner, hindering the spread of the disease.
For the period between March 2013 andFebruary this year, 68 152 inmates havebeen screened.
More than 700 patients have been treatedfor TB, of which 28 have been treated formulti-drug resistant TB.
Hausler says one TB patient can infect upto 20 others,meaning the early detectionhasled to the prevention of over 14 000 possibleinfections.
According to Delekile Klaas, regionalcommissioner of the department of correc-tional services, there is a 86.6% cure rate inprison across the Western Cape.
He explains the department is looking atways to expand Pollsmoor Prison’s success-ful programme to other prisons in smaller
towns.V What are your thoughts? Starting with the word“Post”, SMS your thoughts to 32516. SMSes cost R1.
Delekile Klaas, regional commissioner of thedepartment of correctional services, talksabout the results of a TB drive at PollsmoorPrison. PHOTO: MONIQUE DUVAL
PEOPLE'S POST | GRASSY PARKTuesday, 7 April 2015 NEWS 3
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The new ambassador for Christel HouseSouth Africa was announced onWednesday 1 April.
Coming on board for the transformationand holistic approach to education at theschool is Cape Town mayor Patricia de Lil-le.
De Lille celebrated with the school onWednesday as the first school term came toan end.
De Lille said she looks forward to work-ing with the school as education is a priori-ty to her.
“It is my pleasure to be the ambassadorfor Christel House. Not only do they do such
wonderful, successful work for our poorestcommunities, the learners are so gratefulfor the opportunity they have been given,and it makes my time here very special. Iam all for partnerships and to work along-side supportive companies and to benefitCape Town’s most needy is a privilege,” shesaid.
De Lille added she was impressed whatwas being done at Christel House and saidshe “wished this was replicated across allschools in South Africa”.
Christel House, a school for disadvan-taged children, aims to break the cycle ofpoverty by providing the children with free,quality education in a stable environment.
Christel House’s CEO Nicky Sheridanhad the audience inspired at the end of his
address. “We strive to look not just at thepreviously disadvantaged but we also as-sess the currently disadvantaged. We needto help the poor people of our country to fuelour economy. It is the right thing to do andit can be done through education,” he said.
The day was celebrated with differentarts and culture items by the pupils of theschool as well as recognition to staff and pu-pils of the school who have achieved greatresults..Christel House SA was named the top in-
dependent school in the Cape MetropoleDistrict in 2014.
Pupils sang the national anthem before the day’s proceedings went ahead.PHOTOS: CHEVON BOOYSEN
Cape Town mayor Patricia de Lille delivers heraddress to staff and pupils at the school.
Local spots upfor awardsA number of Cape Town companies havemade the “longlist” for the inaugural Afri-can Responsible Tourism Awards.
This first-for-Africa award recognises in-spiring African organisations that work toensure that tourism benefits environmentsand local people in categories includingwildlife conservation, poverty reduction, re-source management and best blog.
These Cape Town organisations includeCity of Cape Town, Table Mountain AerialCableway Company, Vineyard Hotel, Penin-sula All-Suite Hotel, The African IvoryRoute Blouberg Camp, Park Inn by Radissonand Run Cape.
The longlist comprises over 50 tourism or-ganisations, initiatives, businesses and pro-jects selected from over 120 submissionsfrom all corners of Africa. The winners willbe announced at the 2015 African Responsi-ble Tourism Awards on 16 April at the CapeTown International Convention Centre.
PEOPLE'S POST | GRASSY PARKTuesday, 7 April 20154 NEWS
People's Post is published by WP Media, a
subsidiary of Media24.
GRASSYPARK
21 833 copies distributed Tuesdays to the following
areas: Fairways, Grassy Park, Ottery, Parkwood, Zeekoevlei,
Lotus River, Montague's Gift and Schaapkraal.
OTHEREDITIONS
People' Post also has the following nine standalone
V Grassy Park: The Cape Flats DevelopmentAssociation at the corner of Prince GeorgeDrive and 8th Avenue, Grassy Park hasintroduced the Upcycling Arts and CraftsProject to alleviate poverty and teach peoplehow to make money off waste: Turn yourrecyclable products into saleable goods. Classestake place every Wednesday from 11:00 to13:00 and cost R60 per month. For moreinformation call Bradley Jones on021 706 2050.
Thursday 9 April
V Parkwood: The Voice of Parkwood will holda meeting for all youth leaders and youthworkers to discuss the youth outreach pro-gramme for 16 June. The meeting will takeplace at 21 Wattle Road, Parkwood at 19:00.Your input and participation is valued. Formore information contact Zena Phillips on021 701 8476 or 073 309 9705.
Tuesday 14 April
V Steenberg: Steenberg sector 3 subforum willhold its annual general meeting at theSteenberg police station in Cradock Road at19:00. For more information call sectorcommander Warrant Officer Donavon Constanton 079 559 8723.
Saturday 25 April
V Coniston Park: The Assist-A-Learner Trustwill hold a mini-fete and rummage sale at theChristian David Moravian School. Goods thatwill be on sale include clothes, boerewors rolls,cakes and sweets. The event promises to befun with lots of games too. Free boereworsrolls for the first 20 sales over R25. Tablescost R200 each. For more information contactChristine on 021 788 2794.
Thursday 30 April
V Grassy Park: Rae’s Old School Fundraiserwill be held at Grassy Park Nursery School at122 7th Avenue, Grassy Park from 20:00 untillate. Entry costs R40 per person, take alongyour own XYZ. DJ couple DJ Kitty and DJFranco will entertain you for the night. Formore information call Delicia Redelinghuys on072 905 6209.
Saturday 9 May
V Heathfield: Living Waters After School CareCentre will host a workshop to be presentedby the Ottery-based Reading Room. Theworkshop will take place at the HeathfieldRecreation Centre on the corners of 2ndAvenue and Gordon Road, Heathfield from13:30 to 16:00. Parents of Grade R to Grade 3learners will receive help on how to assist theirchildren with reading, maths and writing skills.All parents are welcome. The workshop is freebut an SMS or WhatsApp message will secureyour seat. SMS or Whatsapp Charmaine on071 1916 158 before Monday 20 April to book.
Find us onlineFind us online
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PEOPLE'S POST | GRASSY PARKTuesday, 7 April 2015 NEWS 5
Wednesday 8 April
V Grassy Park: The Cape Flats DevelopmentAssociation at the corner of Prince GeorgeDrive and 8th Avenue, Grassy Park hasintroduced the Upcycling Arts and CraftsProject to alleviate poverty and teachpeople how to make money off waste: Turnyour recyclable products into saleable goods.Classes take place every Wednesday from11:00 to 13:00 and cost R60 per month. Formore information call Bradley Jones on021 706 2050.
Thursday 9 April
V Parkwood: The Voice of Parkwood willhold a meeting for all youth leaders andyouth workers to discuss the youth outreachprogramme for 16 June. The meeting willtake place at 21 Wattle Road, Parkwood at19:00. Everyone’s input and participation arevalued. For more information contact ZenaPhillips on 021 701 8476 or 073 309 9705.
Tuesday 14 April
V Steenberg: Steenberg sector 3 subforumwill hold its annual general meeting at theSteenberg police station in Cradock Road at19:00. For more information call sectorcommander Warrant Officer DonavonConstant on 079 559 8723.
Saturday 25 April
V Coniston Park: The Assist-A-Learner Trustwill hold a mini-fête and rummage sale at
the Christian David Moravian School. Goodsthat will be on sale include clothes,boerewors rolls, cakes and sweets. Theevent promises to be fun with lots ofgames too. Free boerewors rolls for the first20 sales over R25. Tables cost R200 each.For more information contact Christine on021 788 2794.
Thursday 30 April
V Grassy Park: Rae’s Old School Fundraiserwill be held at Grassy Park Nursery Schoolat 122 7th Avenue, Grassy Park from 20:00until late. Entry costs R40 per person, takealong your own XYZ. DJ couple DJ Kitty andDJ Franco will entertain you for the night.For more information call Delicia Redeling-huys on 072 905 6209.
Saturday 9 May
V Heathfield: Living Waters After SchoolCare Centre will host a workshop to bepresented by the Ottery-based ReadingRoom.The workshop will take place at theHeathfield Recreation Centre on the cornersof 2nd Avenue and Gordon Road, Heathfieldfrom 13:30 to 16:00.Parents of Grade R to Grade 3 learners willreceive help on how to assist their childrenwith reading, maths and writing skills. Allparents are welcome. The workshop is freebut an SMS or WhatsApp message willsecure your seat. SMS or WhatsappCharmaine on 071 1916 158 before Monday20 April to book.
DISTRICT SIX
Locals aim to speedup land claimsNICOLE MCCAIN
@nickymccain
The District Six working committee hasvolunteered to bolster the land claimsprocess.
The organisation maintains it can com-plete the entire verification process, whichcan take several years when carried out bythe department of rural development andland reform, in just one year.Each claim goes through a very rigorous
process of research, explains Land ClaimsCommission chief director Michael Wors-nip.Often claims are vague or incomplete and
these first need to be completed before thecommission can test if there was disposses-sion according to the law.All the potential beneficiaries might not
have been accounted for, Worsnip says. “Of-ten people disappear, in which case we needto put adverts in the press to try to contactthem. Often there are disputes and some-times there is fraud.”Resolving all these matters can take a
great deal of time and effort, says Worsnip.“It is thus impossible to say what the nor-
mal time for the verification and complianceprocess for a claim is. It could take an after-noon. It could take 19 years,” he says.“Then there is the matter of capacity. The
office manages to settle, working optimallyand being far ahead of all the other officesin the country, around 250 claims in a year.”To date, 15 000 claims have been settled.
There are 1000 outstanding.In community claims, the community rep-
resentatives are usually in the form of atrust or a communal property association.These are always asked to assist with verifi-
cation, Worsnip says.This is where the District Six working
committee hopes to step in. Working com-mittee chairperson Shahied Ajam says theorganisation has formally requested to beincluded in the process. “At this rate, it willtake 20 years to finalise all the claims. Unre-solved issues in other community groupshave held up the previous process, and wewant to avoid that,” he says.The organisation is currently busy with a
verification process using a door-to-doorcampaign in Hanover Park and Mitchell’sPlain. Close to a thousand members havebeen verified this way, Ajam says.However, verification is only one step of
the land claims process, Worsnip says.Once claims have been verified, a complex
settlement process is carried out. A researchreport needs to be written up and approved.Claimants are then given options for howthey would like to be compensated.“The process is necessarily a long one, be-
cause the matters are complex and involvea lot of hurt and a lot of emotion,” he says.
The District Six working committee hasrequested to be part of the land claimsverification process, claiming they will speedup the process. PHOTO: NICOLE MCCAIN
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JOBSAVAILABLENOW10 Data capturers, 15 Waitrons, 10 Bartenders,20 Call centres, 5 Bank tellers, 15 Cruise ship
Glen Hahn (in pink) from Blue Downs Spurs clears the ball away from Ethon Swartz of AjaxCape Town during the Plate final of the Metropolitan under-19 Premier Cup played at EricaPark in Belhar yesterday. Ajax won 3-0 PHOTOS: RASHIED ISAACS
Anele Gwe from JL Zwane tries to control the ball in mid-air as Jody Jansen from GlendeneUnited keeps a close eye during the final of the Metropolitan Under-19 Premier Cup played atErica Park in Belhar yesterday. The match had not yet finished at the time of going to print.Visit our website, www.peoplespost.co.za, for an update.
TUESDAY 7 April 2015 | People's Post | Page 8 | 0021 910 6500 | ppost.mobi
SPORT
DDAARRTT MMOOTTOORRSS 130 SIR LOWRY ROAD WOODSTOCK 021 465 2675
OU
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Interest & Service charges are included in the monthly instalments
R69 995R69 995R149 995R149 995 R39 995R39 995R59 995R59 9954X4, FOR THE OUTDOORS4X4, FOR THE OUTDOORSFULL HOUSEFULL HOUSE CHOICE OF 3CHOICE OF 3LEATHER, A/C, P/S, E/WLEATHER, A/C, P/S, E/W
R94 995R94 995 R89 995R89 995
2007 CHEV AVEO 1.5LTDep: R28 000 & R1 420 x 36
R79 120
2007 M/BENZ C220 CdiFINANCEAVAILABLE
2005 TATA INDICA LsiDep: R18 500 & R1 038 x 30
R6749 640
R134 995R134 995AUTOMATICAUTOMATIC
FINANCE AVAILABLE2010 V.W POLO 1.6 COMF.
2003 AUDI A4 2.0TDep: R23 000 & R1 352 x 36
R67 460
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Tel: 021 932 4106/5 • Address: 306 Halt Rd, Elsies RiverTel: 021 932 4106/5 • Address: 306 Halt Rd, Elsies River
GAS CENTREGAS CENTRE
EXCHANGES9 KG KHAYA R1759 KG BP/TOTAL R18014 KG GAS R28015 KG GAS R31519 KG GAS R38048 KG GAS R950
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X1PXRF01-QK070415
BELLVILLE
021 946 3690
TABLE VIEW
021 556 6369
BLOEMFONTEIN
051 448 3370
WORCESTER
023 347 8586
GEORGE
044 874 4099
N1 CITY
021 595 2298
STEENBERGTel: 021 701 4644
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CLAREMONT
021 683 6230
Slim fit suits now in stock
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See our full range and pricing at www.mrsuithire.co.za orCape Gate, N1 City and Westgate Mall
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BEN BURGER
If you have heard of the Stanley Cup andteams like theNewYorkRangers, TorontoMaple Leafs, Anaheim Ducks, Edmonton
Oilers andVancouverCanucks, thenyouarean ice hockey fan and Monday 13 to Sunday19 April will be an important time for you.The International Ice Hockey Federa-
tion’s Ice Hockey World Championship(Division II – Group B) will take place at theIce Station at GrandWest Casino and Enter-tainment World next week.South Africa is the host nation and will
compete against Bulgaria, China, Israel,Mexico and New Zealand.“The Ice Station has the onlyOlympic-size
ice rink in Africa, whichmakes us stand outfrom the rest and we are very proud to hostthe world championship,” says Jayson
Alcock, spokesperson of the Ice Station.“We invite everyone in and around Cape
Town to come and see world class competi-tive ice hockey, right here in our own back-yard.“Especially if you have never seen an ice
hockey game live and even more so if youdo not really understand the sport. Now isyour opportunity to learn more about thegame,” he says.Tickets for “the fastest non-motorised
sport in the world” are available from Com-puticket and cost R30 and R60 each.The opening game of the world champion-
ship is on Monday 13 April at 13:00 whenNew Zealand and Israel will face off againsteach other. South Africa’s first game is thesame day at 20:00, against Mexico.V Visit www.iihf.com/competition/475/ for more infor-mation.
‘Fastest sport’coming to CT
The Ice Station in Goodwood will be a hive of international ice hockey activity when the IceHockey World Championship (Divison II – Group B) takes place there next week.
PHOTO: BEN BURGER
Glen Hahn (in pink) from Blue Downs Spurs clears the ball away from Ethon Swartz ofAjax Cape Town during the Plate final of the Metropolitan under-19 Premier Cup playedat Erica Park in Belhar yesterday. Ajax won 3-0 PHOTO: RASHIED ISAACS
Anele Gwe from JL Zwane tries to control the ball in mid-air as Jody Jansen fromGlendene United keeps a close eye during the final of the Metropolitan Under-19 PremierCup played at Erica Park in Belhar yesterday. The match had not yet finished at the timeof going to print. Visit our website, www.peoplespost.co.za, for an update.