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Peak Performance Mentor Handbook

Sep 03, 2014

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Leadership Development Series
Part II - 12 Months to Peak Performance
Developed by: Nina Wilson for Jewish Hospital & St. Mary\'s Healthcare - Louisville, KY

  • 2009, All rights reserved. L e v e r a g e Y o u r P a s t , C a p i t a l i z e o n Y o u r P r e s e n t , F o r g e Y o u r F u t u r e
  • Mentoring: Innovative Management Over time your "human capital" is the best competitive edge you have. We have seen that demonstrated in every facet from sports to the military and now the world economy. It's just good business. -Mark Herbert Author, speaker, coach, and "lighthouse" construction executive
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E Table of Contents Introduction3 12 Months At-A-Glance4 Mentor Poem...5 Protg Poem..6 Month 1 April.....7 Icebreaker - Bucket List & Predictive Index Month 2 May.....13 Goal Setting Month 3 June.....................................................19 The Peter Principle - I think I Can Month 4 July.22 Incentives & Rewards Month 5 August... 25 Diversity Perspectives Month 6 September...30 Scenario Brainstorming Month 7 October...35 Perspective Dilemma & Diversity Follow Up Month 8 November.. ....37 Making Stress an Asset Month 9 December...................................39 Time Management Month 10 January.41 Conflict Resolution Month 11 February...45 Appreciation Inquiry &Appreciation Inquiry Worksheet Month 12 March .... .46 Measuring Effectiveness 2
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E INTRODUCTION Mentoring brings many ideas and presumptions to mind. In the spirit of Innovative Management, this handbook is designed to be mutually beneficial for the mentor and protg as leaders. For your reading comfort, we will refer to the mentor to represent the principal in the relationship and the word protg is used in lieu of the more traditional word mentee. Each months activity is designed to serve as a platform for interactive dialogue, provoking unique insights into the leadership experiences of both participants. We concur with the philosophy of mentoring as described by the United States Coast Guard individuals who share knowledge, experiences and skills to benefit someone else provide valuable leadership. Many mentoring program models exist from which we could have borrowed content and used it to design a model for JHSMH, however this model has been uniquely and distinctly designed with the leaders of this healthcare organization in mind in other words, it has been designed with YOU in mind to assist in your continuing professional development and to help you to capitalize on your strengths, and to come to terms with areas where deficiencies may require you to take action steps for the good of your team and for the good of the organization overall. A 12-month action plan has been developed to ensure you as the mentor and you as the protg will both benefit from the relationship. Each activity builds on the previous months activity. On the following page, you will see the 12 months at-a-glance which you can use as a planning reference. Preparing for each activity prior to your scheduled monthly appointment will greatly enhance the value of these exercises. Peak performance is the common objective, therefore, we hope this unique resource helps you to leverage your past, capitalize on your present, and forge your future at JHSMH. 3
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E 12 Months to Peak Performance This is the screenshot for your mentoring relationship for the next 12 months. The activities associated with each month are designed for you to collaborate with each other to meet stated goals. It is suggested that you make a copy of this page or the at-a-glance calendar following this page and use it as a reference for you to prepare in advance for the coming months. Month 1 April Icebreaker Bucket List Predictive Index Month 2 May Goal Setting Month 3 June Peter Principle I think I Can Month 4 July Incentives & Rewards Month 5 August Diversity Month 6 September Scenario Brainstorming Month 7 October Perspective Dilemma Diversity Follow Up Month 8 November Making Stress Work Month 9 December Time Management Month 10 January Conflict Resolution Month 11 February Appreciation Inquiry Worksheet Month 12 March Measuring Effectiveness 4
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E To the Mentor "Allow humans to be themselves and celebrate that selfness. Love the metaphoric mind and respect the rational. Nurture Motivation. Consider any attempt at communication appropriate. Celebrate the whole person!" -Bob Samples- 5
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E To the Protege "If there is any one secret of success, it lies in the ability to get the other persons point of view and see things from that persons angle as well as from your own. -Henry Ford- 6
  • 1 I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E APRIL MONTH Icebreaker/PI Review WHATS IN YOUR BUCKET? 7
  • I N N O V A T I V E M A N A G E M E N T 1 2 M O N T H S T O P E A K P E R F O R M A N C E Why a Bucket List? It is more than a to-do-list. Maybe you've avoided doing what really matters to you because you didn't want to admit to anyone that you've got a hole in your blessed bucket. A lot of people are unsure as to what to include in a bucket list, so they decide to put it off until they're crystal clear on exactly what they want. Don't allow performance anxiety to stop you from creating your bucket list. Just writing things down is therapeutic, and often you will find it is almost eery how writing things down causes them to manifest in reality! It gets your creative juices flowing and makes you stop and take inventory even though were often too busy to do anything that requires us to stop. Lets get you started You're going to create your list by having an individual brainstorming session. Play baroque music in the background, if you