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Paving Pathways in Toronto’s Labour Market ASQ Canada-Toronto Chapter, Employment Fair-April 10,2013
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Paving Pathways in Toronto's Labour Market

Sep 21, 2014

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Paving Pathways in Torontos Labour MarketASQ Canada-Toronto Chapter, Employment Fair-April 10,2013

1Toronto Workforce Innovation Group

2Toronto Workforce Innovation Group is a member of Workforce Planning Ontario; one of 25 local planning groups funded by the province to identify the skills training/adjustment issues in our local labour markets and work with community partners on initiatives to address those issues.

We work to ensure that Toronto is prepared to meet the demands of a changing economy. Our priority is to match the skills in demand with the supply of workers available and build a resilient, competitive and talented workforce.

We do this by:identifying workforce issues that are characteristic of the local community; andproviding collaborative solutions by engaging stakeholders and working with partners.

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Toronto Highlights Toronto ranked 12th of 120 global cities (Hot Spots: Benchmarking Global City Competitiveness, The Economist)

Toronto ranked 4th among World's Top Tech Hubs by Startup Genome, a project that aims to increase the success rate of start-ups and accelerate the pace of innovation globally

A major economic engine of the country with 83,000 businesses

Major employment clusters: Food services, Financial services, ICT, Green Industry, Fashion, Film, Hospitality and Tourism and Life Sciences

2nd Greenest Canadian City in Leading the Fight against Climate Change (Global Financial Centres Index - GFCI 9)

Toronto has the lowest risk in the world for employers to recruit, employ and relocate employees (Aon Consultings People Risk Index)3Toronto is a vibrant city, that continues to attract talent. Above are some interesting facts which reiterate this Citys uniqueness.3Employment Overview-20124

Source: Statistics Canada, Labour Force Survey4Unemployment Overview-20125

Source: Statistics Canada, Labour Force SurveyLabour Force Activity: Unemployment Trends

Toronto's unemployment rate continues to grow and tends to be higher than those of the surrounding municipalities and most other major economic regions in Canada. (Torontos Management Information Dashboard: Q1-Q3, 2012 results)

5Immigrant Labour-Force Participation6

Source: TIEDI, Labour Force Update-January 2013According to the Toronto Immigrant Employment Data Initiative (TIEDI) from Jan 2012- Jan 2013

Immigrants had notable job gains were in manufacturing sector (17,100 jobs), health care and social assistance (16,900 jobs) and educational services (13,100 jobs). While large job losses for immigrants were found in accommodation and food services (10,200 jobs), other services sectors (9,000 jobs) and construction (6,400 jobs).6Key Employment Sectors7

Toronto's economic activity is concentrated in 10 main clusters. These clusters comprise about 37% of economic activity in the Toronto region and account for substantial employment.

Each employment sector has unique industry profile shaped by economic, social, political, and environmental factors. These include new/continued economic activity/ projects, public policy changes (ex. Urban economic development, immigration), labour force characteristics, education & training credentials, and shifting market demands for particular supply of labour. * Understanding each sector profile can help you identify possible employment pathways and necessary education training, bridging programs to pursue. As well, it can provide insight on some obstacles in the local labour market.

7PROFESSIONAL, SCIENTIFIC & TECHNICAL SERVICES8

CURRENT DEMANDLegal servicesAccounting, Tax Preparation, Bookkeeping and Payroll servicesArchitectural, Engineering and related servicesSpecialized Design ServicesManagement, Scientific and Technical Consulting Services

The Toronto Region has a high concentration of Professional, Scientific and Technical Services employment compared to the rest of the province. Employment in this sector in GTA accounts for 48% of all Ontarios jobs.

Concentration of subsectors

The proportion of this industry sector compared to all employment is 29% higher in this region than across the province as whole. The concentration is especially pronounced in Toronto and York. Toronto has extremely high concentrations of employment in the Legal Services; Accounting, Tax Preparation; Bookkeeping and Payroll services; Architectural, Engineering and related services; Specialized Design Services; Management, Scientific and Technical Consulting Services

Labour ForceThe Computer Systems and Legal Services subsectors are the largest job clusters in the City of Toronto, equaling approximately 30,000 jobs each. Several other subsectors, in Toronto and other areas, have over 10,000 jobs (Census 2006)The technical and professional services cluster is among the largest in North America and continues to grow, employing 324,660 people. Women account for slightly less than one half of the workforce.An average proportion of workers are aged 45 years or older.A growing number of organizations now purchase professional and technical services from outside firms rather than employing in-house staff with such expertise. Very few of these workers have union coverage. Wages are generally above the provincial average.

8SCIENTIFIC SERVICES9

CURRENT DEMANDBiological technicianChemistry technician Forestry technicianMeteorologist and meteorological technicianOther professional occupations in physical science

Toronto is rare global location where leading-edge medical research converges with international business expertise and advanced manufacturing capabilities. One of the largest bio-clusters in the world and the 2nd largest in North America

Sector profile: 800 + companies, 160,000+jobs, 22,000 medical care and research-related jobs, 37+ medical and related sciences research centers. Major recent investments driving the sector include: Baxter International (U.S)- in partnership with MaRS Innovation, investing up to $1 million to commercialize early-stage technologies emerging from scientific research discoveries Sanofi Pasteur(France)-opened a $101 million vaccine R&D facilaity in 2011, with $13.9 million in support from the Govt of OntarioApotex (Canada)-$627 million investment in a new state-of-the-art research, development and manufacturing facility, creating 1,500 new jobsGlaxoSmithKline(UK)- Mississauga, Launched a $50 million life sciences innovation fund to support commericalization by academic and health institutions, transnational research centres/startups

Range of specialization, concentrated in the following areas:Biotechnology-40%Healthcare facilities and Equipment-24%Healthcare services and supplies-14%Pharmaceuticals-12%Healthcare Technology-10%

9ENGINEERING10CURRENT DEMANDCivil engineers, technologists and technicians Metallurgical and materials engineers Industrial and manufacturing technologists and techniciansIndustrial instrument techniciansMapping and related technologists and technicians Mining engineers

Sector ProfileGTAs aerospace industry has a proud history of innovation and technology leadership, sophisticated research capacity, a well-educated and highly skilled workforce , which ranks it among the top choice for trade and investments in Canada & Ontarios aerospace sector. Growth in aerospace industry and engineering related jobs are driven by strong government support for R&D programs in a number of universities, colleges and labboratories.

Key market segments include: Aircraft Assembly/Integration; Aero engines; Security; Space Robotics System; Simulation System; Maintenance & Repair and Overhaul; Communions Systems-Space/Satellite

Labour force characteristics GTA Aerospace industry employs 22,000 people (Most are technicians, engineers, scientistsreflected in current demands)In Toronto CMA, there are 1,235 aerospace engineers and In Ontario 2,155.

Education and Training Leading Academic Institutions for Aerospace study as well as advanced R&D capabilities include:UFT-Institute for Aerospace Studies (Has strong ties with Bombardier, NASA Ames and MD Robotics)Ryerson Institute for Aerospace Design and Innovation(has experiential learning experiences with Pratt&Whitney, Bombardier, Honeywell, Magellan,Messier-Dowty and Hispano-Suiza)York University( R&D initiatives linked with NASA)The Association of Colleges of Applied Arts &Technology of Ontario (2400program choices in 600 subject areas, focusing on practical training which range from aircraft manufacturing to airport services adminstration)

10MANUFACTURING:Food & Beverage Processing 11

Torontos food and beverage cluster is the third largest and fastest growing-in north America.The Toronto Regional Board of Trade notes the sector as a hidden gem in our local economy with untapped potentialBakeries are the largest single type of food processing plant, and this has resulted in diverse, high quality products in this sub-sector. Meat processing is the next largest sub-sector, followed by beveragesWithin the next 10 years, employment growth rates are expected to double from current -55,000employees

11INFORMATION,COMMUNICATION AND TECHNOLOGY12

CURRENT DEMANDDatabase analysts and data administratorsSoftware engineers and designersWeb-designers and developers

Sector ProfileThe Information and Communications Technology (ICT) sector is generally definedas a combination of manufacturing, development and services industries that capture,transmit and display data and information electronically. This means it is not entirelya sector but of a field of work that supports all other sectors. 13,000 companies, ranging from web start-ups to multinational firms; 3,362 ICT facilities; 175,000 employees and ranks as the second hottest in North America and among the top 12 cities to find an IT job Market segmented into: gaming, digital media, enterprise software, data centres, mobile application hardware manufacturing and telecommunications. 80% of firms are software and/or service firms

Labour force Characteristics The ICT labour force is relatively young. 61.3% of the Toronto digital media workforce ranges between the ages of 25 to 44.Distribution of the Labour force among all ICT occupations:Professional, Scientific & Technical Services (44.3%)Manufacturing (8.4%)Public Administration (9.1%)Information and Cultural (10.2%)Finance and Insurance (8.1%)Educational Services (4.1%)Utilities (1.9%)Health Care (2.1%)Other (11.8%)

12FINANCIAL SERVICES 13

CURRENT DEMANDAnti-money laundering specialistCompliance officerFinancial advisorFinancial and investment analystFinancial auditorForensic and fraud specialistPortfolio managerResearch analystRisk managerSpecialized investment advisor

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Key Industry Employers14Life Sciences (Scientific Services)Business, Professional & Technical

Aerospace (Engineering/Manufacturing & Materials)

Business, Professional &Technical- taken from Canadas 100 top employer- in GTA (no particular order)All cover top 5 segments of employment- Legal Services; Accounting, Tax Preparation, Bookkeeping and Payroll Services; Architectural, Engineering and Related Services; Specialized Design Services;Management, Scientific and Technical Consulting Services

Sources: Invest Toronto, Key Business Sector Profiles; Canadas Top100-Greater Toronto Area, 2013

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15Finance (Toronto-Based Banks) Information, Communication & Technology Key Industry Employers

Food Manufacturing

Sources: Invest Toronto, Key Business Sector Profiles; Canadas Top100-Greater Toronto Area, 2013

15Labour market information is a stepping stone16Labor Market Information tells the story of the local economy. The labor market consists of: -a demand side (based on the needs of employers)-a supply side (reflects the desire of people to obtain employment)

Utlimately strive to ensure the labour market information can help both jobseekers and job developers: provide better services; make informed decisions; to help clients make informed decisions16Routes T.O. Employment|www.routestoemployment.ca|

17Centralized labour market information designed to guide Newcomers, Immigrants & Internationally Trained Professionals (IEPs) into commensurate employment opportunities1725 Occupations in DemandManagers in Engineering, architecture science and info systemsManagers in health, education, social and community servicesManagers in construction and transportationAuditors, accountants and investment professionalsHuman resources and business services professionalsProfessional occupations in natural and applied sciencesPhysical science professionalsLife science professionalsCivil, mechanical, electrical and chemical engineersOther engineersProfessional occupations in healthPhysicians, dentists and veterinarians

18Optometrists, chiropractors and other health diagnosing and treating professionalsPharmacists, dieticians and nutritionistsTherapy and assessment professionalsNurse supervisors and registered nursesTechnical and related occupations in healthMedical technologists and technicians (except dental health)Technical occupations in dental health careOther technical occupations in health care (except dental)Psychologists, social workers, counsellors, clergy and probation officersSupervisors, mining, oil and gasUnderground miners, oil and gas drillers and related workersSupervisors in manufacturingSupervisors, processing occupationsSource: CIBC Economics, The Haves and Have Not's of Canadas Labour MarketThese are jobs that go unfilled for long stretches due to a lack of skilled applicants.**However, we may both share a more critical understanding/perception that there is no lack of skilled labour rather workforce development priorities to help job seekers address systemic barriers, limiting access into these occupations1820 Occupations in Over-supplyOther attendants in travel, accommodation and recreationTechnical occupations in personal serviceOther occupations in personal serviceButchers & bakersUpholsterers, tailors, shoe repairers, jewelers and related occupationsFishing vessel masters and skippers and fisherman/womanMachine operators & related workers in metal/mineral products processingMachine operators & related workers in pulp & paper production & wood processing

19Source: CIBC Economics, The Haves and Have Not's of Canadas Labour MarketManagers in manufacturing and utilitiesClerical supervisorsClerical occupationsClerical occupations, general office skillsOffice equipment operatorsFinance and insurance clerksMail and message distribution occupationsSecondary & elementary teachers and counsellorsSales and service supervisorsCashierOccupations in food and beverage servicesTour & recreational guides and amusement occupations

These are jobs where a labour surplus for the above occupations are making employment opportunities disappear

Many are associated with manual labour in manufacturing ( priority sector) while others are administrative support and entry level servicing positions that may be contending with technological advancements 19Training & Bridging Programs 20

LOCAL AGENCIES

ACADEMIC INSTITUITIONS

Bridge training programs are funded to help qualified internationally educated individuals movequickly into the labour market in Ontario. These programs, addressing a variety of industries andprofessions, assess IEPs existing skills and competencies as compared to Ontario employer expectations.They provide training and Canadian workplace experience without duplicating what IEPs learned intheir own countries. Bridging programs vary both by sector and program delivery. Some programs offercomplementary mentoring opportunities with established professionals to help the IEP becomecertified or registered in his/her field, while others include a job placement or internship opportunity.Although bridging programs vary, they can provide:1. An assessment of IEPs education and skills;2. Clinical or workplace experience;3. Skills training or targeted academic training programs;4. Preparation for a license or certification examination;5. Language training for the specific profession; and6. Individual learning plans to identify any added training that might be needed.14In the Toronto area, bridging programs are offered by both agencies and academic institutions. Thisincludes academic institutions such as the University of Toronto, York University, Ryerson University,George Brown, Seneca and Humber College. The agencies include COSTI, ACCES, JVS Toronto, Microskills,Skills for Change, Toronto Region Conservation Authority (TRCA), and CARE for Nurses20Understanding Workforce Development Priorities: Making Strategic Career Decisions21

21Workforce Priorities22Shifting Economic TerrainManaging DiversityDigital LiteracyGrowing the GreenEconomyOur strategic workforce priorities are informed by the labour market challenges, which come from our extensive consultations and community collaboration, in combination with the data analysis we do on a continuous basis. Our partnerships are still in the process of being finalized with the community. Based on our research and community consultations (including recent on Jan 15), Torontos Current Workforce Priorities are shaped by:

Shifting Economic TerrainTorontos labour market is defined by a large and expanding knowledge sector at the top, a small number of middle jobs and a number of jobs at the bottom that is comparable to those in the knowledge sector (HourGlass). As we observed, employment rates and unemployment rate have risen simultaneously from Jan 12-Jan13. This employment pattern will continue as jobs are created on a contract and/or part-time basis. Due to the rising precarity (aka labour market insecurity) Torontos workforce continues to seek self-employment/entrepreneurial opportunities in social enterprise . As well, Local agencies are voicing increased servicing needs to cater to mental health issues .*Action plans include: Managing Mental Health Issues in Employment Services, a series of professional development workshops with CAMH , in which Service Providers will have enhanced understanding of the resources available for clients who have mental health issues and be able to refer them to effective services

2. Managing DiversityTorontos workforce is made up one of the most diverse populations in the country. Employees, employers and government bodies are seeking out means to ensure inclusive workplaces representative and welcoming of a population that includes differences in age, ethnicity, gender, ability, sexual orientation and gender identity, immigration status and first languages.

As the business case for diversity grows in an expanding multi-generational workforce, new HR policies, business practices, and customer service approaches are developed. This results in an increasing need for education and training about the needs of differing staff and customers, Canadian workplace culture, and the benefits that multiple perspectives bring to organizations.*Action plans include: Diversity Webinars with COSTI, a New web-portal for mapping Trade Routes for newcomers(like RTE)

3. Digital Literacy With the increasing permeation of the digital world into our working lives, combined with the low cost of use, organizations are increasingly seeking out better and more efficient means to manage and enhance productivity and effectiveness. Doing so has greatly affected employee and job seeker training needs in relation to the digital literacy skills required for their current or future professions. Currently, Social media is now used by 82% of employers for recruitment and reference checking of potential employees and it continues to transform traditional job seeking methods. This is a current challenge for labour market integration than can be channeled into an opportunities through awareness and digital literacy.

*Action plans include: Social media in job development curriculum with Ryerson and WhoPlusYou Database for specific groups. Our last workshop with job developers on this topic is April 16, thereafter new information and tools will be complied/dissmented

4. Growing the Green EconomyToronto is the 2nd greenest city in Canada, after Vancouver. The green energy act has been credited with creating over 40,000 jobs and more are expected. Employment Ontario agencies & counselors emphasize clients are actively pursuing green jobs or for work that puts them into the green economy. As such, they require greater clarity on and about green skills education and training programs. Presently, the essential skills necessary for occupations in Torontos green economy include both generic and technical skills, and there are a number of training programs that can support the development of basic skills. See our report Tending Green Shoots*Action plans include: Building on Green Skills: Conference on Skills Training for the Green Economy, with Green Skills Building Council, First Work Green Skills Network

2223For more Labour market informationwww.workforceinnovation.cawww.routestoemployment.caPhone: 416 934 1653Fax: 416 934 1653215 Spadina Avenue, Suite 350Toronto, ON M5T 2C7

Thank You23