[PARTNER LOGO] Redefining Communications creating efficiency and innovation Speaker name.

[PARTNER LOGO]

Redefining Communications creating efficiency and innovation

Speaker name

Agenda

• Avaya Vision

• Cómo la colaboración impulsa la mejora de los resultados

• Camino hacia la Colaboración Empresarial

• Conclusions

3

FROM TO

People Define the Collaboration Experience, Not the Technology

Decisions Accelerated by Anywhere / Anytime Collaboration

Deep Collaborationis Rote

Cross-Company Teamwork is Slow and Unproductive

Documents, Devices and Networks Rule

Communication is Avoided

IMAGINE A WORLD WHERE

Changing “post-recession” business priorities require new people and roles to collaborate faster and easier across the enterprise

Cloud

Virtualization

Worker Productivity

Device & Application Consumerization

Business Intelligence

Social Networking

Collaboration brings together the right people with the right information to

deliver business results in real time

Collaboration Today: Non- real time, ad hoc, labor intensive, ineffective

And also…

Siloed, disjointed, location-centric, sequential and application specific

Right People Right Information & Context

Session-based collaboration experiences are…

Seamless, multi-modal, contextual, customized, complete

Events happen. Business intelligence combined with unified communications &

collaboration result in…

Avaya collaboration solutions bring together the right people with the right informationto deliver business results in real time

…the right people working together from different

locations, applications and devices…using the right information to get work

done!

Avaya collaboration drives business results

User Experience

Business

CoreServices

FIT FORPURPOSE

PEOPLEFIRST

TECHNOLOGY

RESULTS – FOCUSED

INNOVATION

What Makes Avaya Unique

12

Areas

Business

Infrastructure

UserBusiness

Comunicaciones y administraciónCentralizadas

AprovecharInversiones existentes

Simplificar la conectividad

Complex to simple

13

Legacy Meridian

CS 1000MCS 5100

BCM/SRGBranches

CS 2100SL-100

Legacy DEFINITY

Evolutionary Path for Every Customer

CommunicationManager

AS 5300

Multivendor

Integral 55(Germany/EMEA)

Avaya Aura® ServiceProviders

AppsApps Apps

Flexibly connect users, applications and systems enterprise-wide

14

15

SIP

Avaya B5800 Branch Gateway15

Avaya B5800 Branch Gateway

Avaya B5800 Branch Gateway habilita el Branch Office inteligente y colaborativo Muy eficiente en costo / benificio

Reduce el costo por sitio, aumenta la productividad

Migración para terminales BCM/NS/IPO

Soporta estrategia de control y aplicaciones Centralizado 100%, Distribuido o Mixto

Integrado en Avaya Aura platform

Soporta las necesidades de Branch Offices

Tranforma la experiencia del usuario

Sobrevivencia local para Avaya Aura SIP usuarios

Administración centralizada vía Avaya Aura

Avaya Aura® Solution For Midsize EnterpriseUC in-a-box

Target 250 to 1000 users,10’s of

locations

Target 250 to 1000 users,10’s of

locations

Utility Server

including Enterprise Directory

Server

Utility Server

including Enterprise Directory

Server

Single pathinstall, fast, less costly

Single pathinstall, fast, less costly

Secure remote

monitoring (SAL)

Secure remote

monitoring (SAL)

Avaya Common Server

Avaya Aura® Solution for Midsize EnterpriseUses System Platform technology

Media Gateways

Applications

• Avaya Aura® Session Manager• Avaya Aura® System Manager• Avaya Aura® Presence Services• Avaya Aura® Session Border

Controller (in April)• Avaya Aura® Application

Enablement Services• Communication Manager Utility

Services• Avaya Aura® Communication

Manager and Communication Manager Messaging

• Avaya Aura® System Platform on an HP Server, SAL, VPN

Additional, Optional ApplicationsAdd value for users incrementally

®

Solution For Midsize Enterprise

Avaya Aura® Conferencing

Avaya Aura®Contact Center

3rd Party Applications

UC all Inclusive

G430/450 Gateways

Avaya Aura® Messaging

Avaya Flare™ Experience

Avaya Video Conferencing

Solution

Avaya B5800

Basic System Configuration

Expand With Applications

18

Designing and delivering products that are Optimized for Collaboration – built to address customers’ specific business performance needs

FIT FORPURPOSE

PEOPLEFIRST

TECHNOLOGY

RESULTS – FOCUSED

INNOVATION

Optimized for Collaboration Improved Productivity Lower Cost; Bandwidth Reduced Power

19

Tres áreas de valor para el cliente

Business

Infrastructure

UserBusiness

20

Applications

Avaya’s CEBP middleware software platform

Simplifies real-time communications integration

with applications and workflows

Communications

What is Avaya ACE™?

UserBusiness

Forward-Thinking Solutions designed to accelerate customers’ business outcomes

FIT FORPURPOSE

RESULTS – FOCUSED

INNOVATION

Communications Embedded in Business Processes

Results Focused

Innovation Driven Approach

Rethinking Communications

PEOPLEFIRST

TECHNOLOGY

22

Tres áreas de valor para el cliente

Business

Infrastructure

UserBusiness

z

Cliente /Usuario

CorporativoRegional

Multi-Modal Sesión múltiple

ColaboraciónContextual

ColaboraciónContextual

Proprietary and Confidential © 2010 Avaya Inc. All rights reserved

ACE Sequenced Applications

Experiencia del Usuario

Breakthrough User Experience

Multi-modal / multi-session

People centric

Intuitive

Contextual history

Archive and retrieval

Intelligent search

Access to social networks, directory, calendar

Extensible through applications

End-to-End Video Conferencing50% less bandwidth / 30-40% less expensive than competitive solutions

Complete Video Solution

• End-to-end low cost HD video, Low bandwidth• Avaya Aura® for registration, administration, management• Partner provided displays• Content sharing• Integration with other enterprise users & video systems

Enterprise Worker Small Workgroup Medium-Large Conf Room

Avaya Video

Anne L Coulombe, Global Video SolutionsApril, 2010

Avaya Video

Anne L Coulombe, Global Video Solutions

April, 2010

Integration with H.323

systems

Avaya one-X® Communicator

Avaya 1010 Avaya 1020 Avaya 1030 Avaya 1040 Avaya 1050

Video Comunicaciones Empresariales

ClientesSocios

Proveedores

Avaya one-X®

Avaya one-X®Communicator

Avaya Soluciones deVideo Conferencia

Avaya Flare™ Experience

Avaya ServiciosAdministrados

Avaya ServiciosProfesionales

VideoColaboración

ComunicaciónVisual

ComunicaciónDentro Oficina

ComunicaciónMóvil

Individuals define the collaboration experience, Not the Technology. Communications is intuitive and enriched with relevant content

FIT FORPURPOSE

PEOPLEFIRST

TECHNOLOGY

RESULTS – FOCUSED

INNOVATION

People vs. Document Centric Quick and Intuitive Immersive Seamless Interactions Differentiated Customer Experience

Enterprise Journeyself funded roadmap

Transform your Business Rapidly create and deploy new services Collaboration as a competitive advantage

Simplification and Consolidation Leverage existing investments Enhance With Avaya Aura®

Dramatically reduced TCO

3

Deploy New Capabilities

Applications and devices Improved productivity Enhance user experiences Enhance customer experiencesReal-time

Business2

1

Leverage multi-vendor infrastructure

Common services and management – Centralized trunking

Step 1 Simplification & Consolidation

30

ConsolidateCentralizeVirtualizeSimplify

Session Management

Service Provider Network

SBCSIP TrunksReal-time

Business

Step 2 Deploy new capabilities

31

Centrally deploy new common services

Delivery based on user need

Profile based delivery of services

Centrally administered and delivered collaboration

Unified Messaging Conferencing Self Service

Session Management

Service Provider Network

SBCSIP Trunks

Real-timeBusiness

Step 3 Transform your business

Rapidly deploy new custom / packaged services

Communication enable business processes

Profile based delivery of services

Centrally administered and delivered collaboration

Unified Messaging Conferencing Self Service

Session Management

Service Provider Network

SBCSIP Trunks

Application Enablement

Real-timeBusiness

Avaya’s Differentiation

Avaya

Innovators in Real-Time Collaboration

Fit-for-Purpose

Open Architectures

People First Technology

Competitively Oriented

Technology Bridging

Competition

Built for Email / Data Communication

One Size Fits All

Proprietary, closed

Technology-Centric Architecture

Monopoly Oriented

Planned Obsolescence

34

Thank you!