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Our Journey: Don’t Stop Believin’… Betsy McVay Executive Director, UnityPoint Health Strategic Analytics March 25 th , 2015
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Page 1: Our Journey: Don't Stop Believin'

Our Journey: Don’t Stop Believin’…

Betsy McVay

Executive Director, UnityPoint Health Strategic Analytics

March 25th, 2015

Page 2: Our Journey: Don't Stop Believin'

UnityPoint Health Overview

2

Originally formed in 1994

Page 3: Our Journey: Don't Stop Believin'

Changing Healthcare Environment

Our Journey: Don’t Stop Believin’…So

urc

e J

oh

ns

Ho

pkin

s, R

WJ 2

010 (

G A

nd

ers

on

)

AMT

5Physical

Therapists

37Nurses

MTM

19Clinic Visits

2Home Care Agencies

6Community

Referrals

Anxiety

IMH

13Meds

Disease

Manage-

ment

8Physicians

Depression2

Hospital Admissions

Page 4: Our Journey: Don't Stop Believin'

Our Analytics Journey Begins

4

Our Journey: Don’t Stop Believin’…

Page 5: Our Journey: Don't Stop Believin'

How to Use Analytics to Change Healthcare

5

Our Journey: Don’t Stop Believin’…

• Align with Mission and

Strategy

• Think Differently

• Build a Dream Team

• Optimize Your Toolset

• Show Results

• Don’t Underestimate

Culture Change

6 Guiding Principles for Success

Page 6: Our Journey: Don't Stop Believin'

Align with Mission and Strategy

6

Improve the Health of

the People and the

Communities We Serve

• Better Experience

• Better Health

• Better Value

It’s NOT about being bigger. It’s about being better.

Our Journey: Don’t Stop Believin’…

Page 7: Our Journey: Don't Stop Believin'

Think Differently

FOCUS on the problem

RECOGNIZE and interpret what the

data is saying

STRIVE for the best possible outcome

and solution, but don’t let perfection

hinder you

PLAN and execute proactive solutions

based on the data results

Our Journey: Don’t Stop Believin’…

Page 8: Our Journey: Don't Stop Believin'

Build a Dream Team

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Our Journey: Don’t Stop Believin’…

Page 9: Our Journey: Don't Stop Believin'

Optimize Your Toolset

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Our Journey: Don’t Stop Believin’…

Page 10: Our Journey: Don't Stop Believin'

Show Results

• DELIVER relevant solutions

• ENGAGE necessary stakeholders

• COMMUNICATE effectively

• CELEBRATE your success

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Our Journey: Don’t Stop Believin’…

Page 11: Our Journey: Don't Stop Believin'

Don’t Underestimate Culture Change

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Our Journey: Don’t Stop Believin’…

• Seek to Understand

• Be Accountable and

Transparent

• Dedicate Resources to

Change Management

• Have a Thick Skin

Unity Point Health Vision: Best Outcome for Every Patient Every Time

Page 12: Our Journey: Don't Stop Believin'

Your Journey – Don’t Stop Believin’…

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Our Journey: Don’t Stop Believin…

Source: RJMetrics