Our “Fun-derful Volunteers Inexpensive “fun” ways to recognize and reward volunteers! Yvonne Petersen – Volunteer Coordinator Arizona Museum of Natural History
May 12, 2015
Our “Fun-derful Volunteers
Inexpensive “fun” ways to recognize and reward volunteers!
Yvonne Petersen – Volunteer CoordinatorArizona Museum of Natural History
Why do people volunteer?Answer a need To feel good about one’s self Give back to the community Develop new talents Make new friends Learn new things deepen ones sense of belonging Set a good example Keep active Feel a sense of accomplishment Enrich one’s life Get Service learning hours
“I volunteer to be recognized and rewarded!”
Any of us, including volunteers will work harder and give better ideas if our efforts are appreciated.
"Feeling appreciated is one of the most important needs that people have. When you share with someone your appreciation and gratitude, they will not forget you. Appreciation will return to you many times."
Steve Brunkhorst
VOLUNTEERSaren’t paid because they are worthless,
but because they are PRICELESS!
No Cost Recognition Ideas
$0
• Greet by name…• Give personal compliments• Respect sensitivities• Put up a volunteer suggestion box…follow
through with suggestion…
• Hold rap sessions• Keep challenging them• Give additional responsibility• Enlist to train other volunteers• Send newsworthy information to the media
• Include in Newsletters & Member Newsletters• Say, “We missed you.”• Write recommendations• Praise them to their friends/parents/spouse• Give opportunities for volunteers to recognize the efforts of
other volunteers
Above and BeyondRecognize a fellow volunteer who has gone the extra mile
Name of volunteer
Has goneAbove and Beyond by:___________________________________________________________From________________
Form
• Motivate all staff to converse with volunteers• Defend against hostile or negative staff• Persuade “personnel” to equate volunteer
experience with work experience
Staff Buy In
Why volunteers are important to Your Museum
Give specific examples
• With all the budget /staff cuts, museum would not be able to open its doors without volunteers
• Compass Point in City Management
Why people volunteer at your museum
Give specific reasons …
• To support the community• To learn or develop new skills• To share their talents and knowledge• To meet new people• To earn school service learning hours
Volunteers are not slaves or robots
Our volunteers will do any thing they are asked,But…We need to make sure we are fulfilling the
volunteer’s needs as well as the needs of the museum…
Treatment of Volunteers
• Give them respect• Listen to our volunteers• Empower our volunteer
Arizona Museum of Natural
History Vocabulary
Archaeology
.SWAT: Southwest Archaeology
Team Artifact
AzMNH: Arizona Museum of
Natural History
AzMNH Foundation:.
AzMNH Guild:
Volunteer Orientation Packet
Tell your staff what is told to the volunteersVolunteer policies and procedures
Safety and Emergency Procedures
Responsibilities of the Arizona
Museum of Natural History Staff to
Volunteer
When you are no longer
volunteering for the AzMNH you
must turn in your Volunteer ID
badge and your parking pass.
Arizona Museum of Natural History
Volunteer Orientation
Volunteer Code of Ethics
Volunteer Responsibilities and
Expectations
Your Rights as a Volunteer
Parking
Dress Code
Public areas of the museum
Caution Staff
Keep problems and issues about museum leadership, other staff members, decisions made by other staff or ill tempers away from the volunteers.
A bad attitude from a staff member can spread through volunteers faster than the swine flue in a closed room!
All staff should show appreciation to volunteers
Volunteer Perks at the AzMNH• Free admission to museum with ID badge• For every 50 hours of service receive two guest
passes• Four General Guild (volunteer) programs a year• Attendance to General Guild meeting/receive 1 guest
pass• Receive a 15% discount on all items purchased in the
Museum Store• Invited to opening receptions and continuing
education programs
Easy and Simple Recognition Ideas
• Send cards– Birthday– Get Well– Special Thanks– Thinking of You– Personal Note– Seasonal Cards
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
Your help was out of this world!
Home School Daywas a great success
because of you!
Mars! Home School Day Program
Have a volunteer make them…
Put a volunteer in charge of birthday card distribution…
A month before volunteer can:•Put birthday cards together•Address them•Date them
E-mail & E-cards
Appreciation Postersin public and/or private areas of the
museum
Mine are always pretty “Punny”
No “Bones” about it…Our Paleo Volunteers
are the best!
AzMNH VolunteersHave real
Spirit!
Door into Volunteer Office
Appreciation Signswhere volunteer hours are recorded
AzMNHVolunteers Inspire By
Example!
We Succeed
Because of You!
Ded·i·cat·ed1 displays passion for everything they do 2 understands their part in the success of the museum 3 goes the extra mile to get the job done 4 AzMNH Volunteers!
Have “Volunteers in Action”Displays
Where?•Public areas•Volunteer areas•Break rooms
What? •Pictures on bulletin boards •Tri fold display boards•Digital Frames•On web site•Face Book•Newsletters
Volunteer Holiday Tree Take a picture of each of your volunteers
Scrapbooked the pictures onto a 3" x 6" strip of stiff paper
Punched holes at the top for string or ribbon
Hang them on the tree in your lobby for all visitors to enjoy!
Note: Taking the photo’s will be time consuming so start early!
Provide Small Treats/Snacks
Volunteer /Break room area: Bowl of candyMaintain a coffee barBottles of WaterGranola Bars
We D-éclair, you are wonderful volunteers!
We “donut” know what we would do with out you!
There is “Muffin” like a volunteer like you!
Give Individual Treatsor to groups
Candy and TreatsM&M’s: AzMNH Volunteers are Mighty &
Marvelous!Reisens: There are many REISENS why we think
you are a great volunteer!Mounds: Thank you for the MOUNDS of service
you give us!Don’t “Snicker”, but be-”Twiks” you and me we
think you are a wonderful volunteer! Have a “Grand” day!
Thank you Assort -MINT
Thanks for your commit-”mint”Thanks for your encourage-”mint”Thanks for your involve-”mint”Thanks for your invest-”mint” of timeIt is such an enjoy-”mint” to have you as a
volunteerThank for helping to create a nice environ-”mint”
Coming up with your own ideas..This is not a “pun-ishment”.
• Pear• Pasta• Gum• Soda
Honor Volunteers duringNational Volunteer Week
Continental Breakfast with the Director or other VIP
Tom
Plan Annual Ceremonial Occasions
Refreshment Ideas Ice cream sundae bar Salsa Bar Desert Bar Super Subway Sandwich Salad Bar Italian Soda Bar with crackers & cheese Pot luck
Volunteers are the key
to our success!
You are the Key
to Our Success
With out you many doors & projects of the museum would have been shut. Your volunteer actions are the key that helps us keep them opened.
Front of InvitationKey chain with the Museum Logo was attached to above card
Use a theme
YOU
A treasure map sent us searching for a jewel hard to find.
One that’s truly priceless because it’s polished and refined.
As you reveal your sparkling qualities it’s obviously true; X marks the spot for treasure
and…
...the treasure is you!
AzMNH
Programming at Recognition Event Special Key Note Speaker Recognition # of hours given
*Acknowledge 2 or more volunteers from one house hold.
Special recognition given by Director Entertainment Fun Skits done by staff Slide show of volunteers Present thoughts, poems or stories
about volunteering
A champagne glass filled with Hershey's kisses -- write on the glass "A toast to a job well done!“ It looks very elegant
Big Chocolate Bar Wrapped with Personal Message
A framed quote relating to volunteerism for volunteers to put on their desk or hang on the wall.
A small plant: “Thanks for continuing to help us grow!”
Tape measure- It’s easy to measure the difference you’ve made at the AzMNH! You’re amazing!
Inexpensive Event Gifts
Permanent marker - You've made a lasting and permanent contribution to our Museum
Highlight Marker -You are a highlight at the museum
Candle - Present a candle with a card saying "No one can hold a candle to you!”
Bag of Micro-wave popcorn/or a bag of specialty popped corn- Popcorn is a kernel of corn that went the EXTRA
mile…AzMNH Volunteers are people that go the EXTRA mile!
Door Prize Donations
Where to find Recognition Saying and Ideas
• Do a lot of modeling… (education-museum jargon for copying)
Modeling ideas from: Baudville Greetings www.baudvill.com Positive Promotions
www.positivevolunteers.com
Other Resources• Energize Inc www.energizeinc.com• Volunteer Connection
www.volunteerconnection.net• Seattle Schools www.seattleschools.org• eHow-How to Do Just about Everything
www.ehow.com• More Volunteers morevolunteers.com