Ossiannilsson icde 13_december2016

13thDecember,2016Dr.EbbaOssiannilsson

EDENFELLOW,OPENEDUCATIONEUROPAFELLOW

Challengesforqualityinopenanddistanceeducation

Challengesforqualityinopenanddistanceeducation_Ossiannilsson_ICDE 13thDecember2016

Dr. Ebba OssiannilssonEDEN FELLOWOPEN EDUCATION FELLOWResercher, Senior Advisor and Consultant OOFATE-learning and Digitization Quality ExpertEDEN ECV President Swedish Association for Distansducation (SADE)V President Swedish Association for e-Competence (REK)ICDE_ON_BOLDICEADTU and ICDE Quality reviewer, e-learning and MOOCsEC/ETWGDigitalandonline learninGIPTSOpenEdu Framework (quality)SIS/ISOQuality CommitteeGlobalOERGraduateNetwork(OUGN)SIS/ISO

Agenda

• Some challenges• Quality modelsaround theglobe

• Itistime foraradical change

Challengesforqualityinopenanddistanceeducation_Ossiannilsson_ICDE13th

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Quality isintheeye of thebeholder


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TheEducation 2030:Towardsinclusiveandequitable qualityeducation andlifelong learning forall

Framework forAction,whichprovides guidance forimplementingEducation2030(TheIncheonDeclaration)

Ensure inclusiveandequitablequality education andpromotelifelong learning opportunities forallAccessInclusionandequityGenderequalityLifelong learning opportunities

Challengesforq

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TheQingdaoDeclarationpromotesuse of ICTtoachieveeducation targets innewsustainabledevelopment goals

Global,lifelong,lifewide learningarenas


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“A fundamental change is needed in the way we think about education’srole in global development, becauseit has a catalytic impact on the well-being of individuals and the futureof our planet,” said UNESCO Director-General, Irina Bokova.

“Now, more than ever, educationhas a responsibility to be in gearwith 21st century challenges and aspirations, and foster the right types of values and skills that willlead to sustainable and inclusivegrowth, and peaceful livingtogether.”

UNESCO: Education needs to change fundamentally to meet

global development goals

TodayNewspaper 2ndSeptember2016


December2016

The4thIndustrialrevolution:whatitmeans,howtocope withit

• Theimpact onbusiness• Theimpact onorganizations

• Theimpact onpeople

TraditionalsocietytoknowIndustrialsocietytoknowandtoknowhowtodoInformationSocietyoccupationsthatnotexist4th Industrialrevolution,cyberphysicalsystems,robotization,bigdata,3dprinting,circulareconomy Ch

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Research

Content

Guidance

Assessment

Certification

Selection

Today

Educationa

lInstitution

Research

Research

Research

MOOCs

MOOCs

2030

Research

Content

Guidance

Assessment

Certification

Selection

Selection


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Therole of educationToeducate people tosolvetodays andtomorrows globalproblemsandchallenges

We cant educationtodaysstudentsforthe21stcentury,with methods fromthepasts century


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+40QualityModelsonOER;MOOCs,E-learning,Onlinelearning

NormBased/Processbased

QualityMatrix

SetofCharacteristica

Natureofqualityinterventions

Perspectives stakeholders

Maturity level

Macro,meso andmicro level

Recommendations


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Quality AssuranceAgencies will becomesprawling education regulations

Quality AssuranceAgencies willbecome Increasingly irrelevant


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Normbased accreditation Processbased enhancement

Normbased vsProcessbased

Accreditation,Certification,Benchmarking


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Quality Model Certification Benchmarking Accreditation AdvisoryFramework

CHEA(theCouncilforHigher EducationAccreditation),US

E-xellenceEADTU

OpenupEDEADTU

The eLearningguidelines(eLg)

The E-LearningMaturityModel(eMM)

The OLC QualityScorecard

Quality Matters Challengesforqualityinopenanddistanceeducation_Ossiannilsson_ICDE13th

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Quality models aholistic approach(Ossiannilssonetal.,2015)

…Autonomy, Diversity, Inclusiveness, Just for me, Openness, Ownership, Passion, Participation, Presence, Purpose


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Quality interventions(Ossiannilssonetal2015)

Initial/Early Stage Developing Mature Evolving

Stage description

Purpose of qualityschemes

Role of qualitymanagers/reviewers


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Stakeholders perspectives andlevels ofmaturity (Ossiannilssonetal2015)

Designing Implementing Enhancing

Learners pespecive

Teacher perspective

Manager prespective

Organizational leaderperspective

Quality assuranceperspective


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There isnosingle one andonly qualitymodel

• Norm based vs Processbased

• Intervention• Maturity level• Macro, meso, micro level• Stakeholders

• … but the importance of a holistic, contextualized approach


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Setof characteristica (Ossiannilssonetal2015)• ● Multifaceted – e.g.systemsuse amultiplicity

of measures forquality, andwill often considerstrategy,policy, infrastructure,processes,outputs andmore soastocometoawell-rounded view of holistic quality.

• ● Dynamic – e.g.flexibility isbuilt intosystems,toaccommodate forrapid-changes intechnology, aswell associalnorms.Forthisreason,they rarely refer tospecifictechnological measures, andrather concentrateontheservices provided tousers through thattechnology.

• ● Mainstreamed – e.g.while allthequalitytools surveyed aim athigh-level qualityimprovement, this isintended totrickle downthroughout theinstitution andbeused asatoolforreflective practice byindividual members ofstaff intheir daily work.

• ● Representative–e.g.quality systemsseek tobalance theperspectives anddemands ofvarious interested stakeholders,includingstudents, staff,enterprise,government andsociety atlarge.

• ● Multifunctional – e.g.most systemsserveatriple function of instilling aquality culturewithin aninstitution, providing aroadmap forfuture improvement,aswell asserving asalabel of quality foroutside perspectives.


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Recommendations

• Mainstreaming• Contextualization• Professional develoment

atalllevels• Communicate and

promote qualityenhancement

• Address unbundling• Personalization• Knowledge transferfrom

ODLtomainstream

• Recognition• Therole of QAA• Researchandscholarship• Encourage,facilitate and

supportimplementationQErelated tonewmodesof teaching andlearning

• Diversity andflexible


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Disruption – Innovationandchange forfuture learning

• Learningactivityinthecenter• Universitiesholdthemonopolyto

awardaccreditationsdegrees,willthisbestillinthefuture

• Douniversityofferwhatisneededforthelabormarket?

• Arelearnerslookingforproductsorservice

• Whataretheroleofprofessors?• AgendaUN2030• Whatistheroleofuniversitiesin

QuadrupleHelixinnovation;government/Public,academic,Industry,citizen

• Needtocollaborateforasustainableworld

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Rethinking quality - When thequestions are about …

• Impact,shorttime impact,longtime impact,andpersonal,socialandcommunity impact

• Studentengagement andsatisfaction

• Tracing studentactivity andachievements

• Efficacy of learning• Interactivity• Knowledge,skills,capability and

competenceies asasresult oflearning

• Faculty satisfactionwith theirconditions of pracice

• Indicators of faculty engagementinacademicdecisonmaking

• Validationandrecognition


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QualityinopeneducationJRC(Inomorates dosSantosetal.,2016)

•Efficacy

• Impact

•Availability

· Accuracy

· Excellence


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