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ORGANIZATIONAL COMMUNICATION By Trevor Alston, Jonathan Benn, Darren Bircher & Shaun Bent
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Page 1: Organizational Communication (Shaun)

ORGANIZATIONAL COMMUNICATION

By Trevor Alston, Jonathan Benn, Darren Bircher & Shaun Bent

Page 2: Organizational Communication (Shaun)

Table of Contents

What is Organisational Communication? Communication Networks

Chain Star Wheel Etc

Mediated Communication Telecommute & Telecommuting

Cloud Computing Surveillance & Privacy Concerns Summary Bibliography

Page 3: Organizational Communication (Shaun)

What is Organizational Communication?

Organizational communication, broadly speaking, is: people working together to achieve individual or collective goals.

(Miller, 2002)

Page 4: Organizational Communication (Shaun)

Telecommute & Telecommuting

Telecommuting is a broader term, referring to substituting

telecommunications for any form of work-related travel, thereby eliminating

the distance restrictions of telecommuting.(Nilles, 1998)

Page 5: Organizational Communication (Shaun)

Telecommute & Telecommuting Jack Nillies pioneered the

idea of Telecommuting in the 1970’s

He literally wrote the book on Telecommuting

The Telecommunications-Transportation Tradeoff

Since then he has also published several other books on the same topic

He has designed Telecommuting Projects for some of the biggest companies in the world

Page 6: Organizational Communication (Shaun)

Telecommute & Telecommuting Telecommuting is also known as E-work or

more commonly working from home (WFH) Gives employees greater flexibility The daily commute to a central place of

work is replaced by telecommunication links A frequently repeated motto is that "work is

something you do, not something you travel to" (Leonhard, 1995)

Page 7: Organizational Communication (Shaun)

Telecommuting Technology

Facilitated by such tools as Virtual Private Networks, Video Conferencing, and VOIP (Voice Over IP)

Local Area Network (Resource Sharing) Laptop Computers

Availability Wi-Fi & 3G Increase & Development of Cloud

Computing

Page 8: Organizational Communication (Shaun)

Cloud Computing

Store all information on a ‘Cloud’ (Server)

Information ‘Pushed’ to all devices

Offers synchronised information across several computers and devices

Microsoft Exchange Used in large

organizations Apple’s Mobile Me

"Microsoft Exchange for the rest of us." (Schiller, 2008)

Subscription Service Available on Mac & PC

Page 9: Organizational Communication (Shaun)

Surveillance & Privacy Concerns

Employers monitoring employees internet use! Is this right or wrong?

27 millions employees (1/4) have there internet or email use under continuous surveillance

Legislations are needed to protect both employers & employees

British Regulation of Investigatory Powers Act 2000 is one such piece of legislation

Page 10: Organizational Communication (Shaun)

Privacy as an ethical issue

Privacy is an important ethical issue Evidences does suggest employers are

right to be concerned about their employees online activities: 64% used the internet for non-work

activities (‘Cyberslackers @ work’, 2000)

84% have sent non-work-related emails 90% have looked at recreational website

during work hours (Vault, 2000)

Out of work hours internet access

Page 11: Organizational Communication (Shaun)

Summary

Organizational Communication is key to the success of any business

Telecommuting is on the rise through: Advancements in technology Availability of technology Cost of technology

Employees use of the Internet is often monitored

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Bibliography

BURHOLT, Adrain (2008), Managing Remote Workers – Accessed Via: http://www.computing.co.uk/crn/comment/2227210/managing-remote-workers

CICCARELLi, P et all (2004) – Networking Foundation. Publisher: John Wiley & Son, p89

‘Cyberslackers at Work’ (2000), Accessed via Computer-Mediated Communication Book

KARRIS, s (2009) – Networks. Publisher: Orchard Publications

LEONHARD, Woody (1995), The Underground Guide to Telecommuting, Addison-Wesley

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Bibliography

MILLER, Katherine (2002), Organizational Communication: Approaches and Processes, 4th ed., p. 1.

NILLES, Jack M. - http://www.jala.com/jnmbio.php NILLES, Jack M. (1998), Managing Telework: Options for

Managing the Virtual Workforce, John Wiley & Sons NEHER, William W. (1997), Organizational

Communication: Challenges of Change, Diversity, and Continuity

SCHILLER, Phil (2008) - WWDC 2008 – Apple Announces Mobile Me

VAULT (2000), Internet Usage at Work, Accessed via Computer-Mediated Communication Book