Top Banner
Welcome to Cloud Computing Demystified
33

NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Jun 24, 2015

Download

Technology

Cloud Computing Demystified - As delivered by Daniel Haurey at the NJ MGMA PMC2014 Conference in Atlantic City, NJ
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Welcome toCloud Computing Demystified

Page 2: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Introduction

Cloud Computing Demystified

Daniel Haurey, PresidentPresident

Please Silence Your Phone

WORKSHOP 304

Page 3: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Our Agenda

• Defining Cloud• Cloud Terms and Related Acronyms• The Business Case for Cloud• Cloud Benefits• Understanding Your Options• Conducting Proper ROI• Q&A

To Receive a Copy of This Presentation, email Dan at:

[email protected]

Page 4: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

What is the cloud?

Page 5: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

What is Cloud?

A very general term for anything that involves delivering computing services over the Internet.

• Ever used Gmail or Facebook? You’ve used the cloud

• It doesn’t live on your computer (usually not “installed”)

• You can access it from anywhere

Definition of cloud computing by the National Institute of Standards and Technology

(NIST):

“Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services)

that can be rapidly provisioned and released with minimal management effort”

Page 6: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Where is the cloud?

• Data center: a facility used to house

computer systems and associated components, such as telecommunications and storage systems.

Features redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and a high level of physical security.

The resources (networks, servers, storage, applications, and services) reside in a data center

Page 7: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Data Centers

View from inside a typical data center

Page 8: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

PUBLIC VERSUS PRIVATE CLOUD

Clouds may be public or private

A public cloud sells services to anyone on the Internet.Currently, Amazon Web Services (AWS) is the largest public cloud provider.

A private cloud is a proprietary network or a data center that supplies hosted services to a limited number of people.. (Exigent Technologies offer private cloud)

Private or public, the goal is to provide easy, scalable access to computing resources.

Page 9: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

It’s Not all or Nothing

Hybrid Cloud

Some organizations place 100% of their computing in the cloud. Others rely on the cloud for a portion of the infrastructure.

Example: An medical practice that has thousands of images or documents stores those files on Amazon’s “Glacier” public cloud, but maintains their EHR application in-house.

Hybrid Cloud is a Viable and Popular Choice

Page 10: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Cloud Constants

Sold on demand

Buy as much or as little as you need

Elastic(Easy to scale up or down)

Managed by the cloud provider(Keeping it running is not your problem)

You only need an access device (computer, tablet, etc.) and Internet access to use it

General Characteristics of Cloud Services

Page 11: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Acronyms Anyone?

Cloud services are broadly divided into four categories:

S o f t w a r e - a s - a - S e r v i c e ( S a a S )

( P a a S ) P l a t f o r m - a s - a - s e r v i c e

I n f r a s t r u c t u r e - a s - a - S e r v i c e ( I a a S )

D e s k t o p - a s - a - S e r v i c e ( D a a S )

Everyth ing (“as a serv ice”)

Page 12: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Software-as-a-Service (SaaS)

With SaaS, the vendor supplies the hardware infrastructure and the software. The user accesses the product through a front-end portal or browser.

SaaS is a very broad market. Services can be:

Web-based email Inventory control Database processing EHR & Practice Management

Because the service provider hosts both the application and the data, the end user is free to

use the service from anywhere.

Page 13: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Desktop-as-a-Service (DaaS)

Desktop-as-a-service:

• A virtual PC that lives in the cloud

• You can do the same thing in house, but it can be costly and very complex (“VDI”)

• Gaining traction now that Microsoft is offering it on Azure

Page 14: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Infrastructure-as-a-Service (IaaS)

• The most straightforward of the four models

• IaaS is the virtual delivery of computing resources in the form of hardware, networking, and storage

• May also include the delivery of operating systems and virtualization technology to manage the resources

• Rather than buying and installing the physical resources in your office, you rent them, as needed

Exigent Technologies offers (IaaS)

Page 15: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Platform-as-a-Service (PaaS)

Platform-as-a-service: A set of software and product development tools hosted on the provider's infrastructure.

• Developers create applications on the provider's platform over the Internet

• PaaS providers may use APIs, website portals or gateway software installed on the customer's computer

• Force.com, (an outgrowth of Salesforce.com) and Google’s App Engine are examples of PaaS

Page 16: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Why Cloud?

Making the Business Case

Easier to Manage Might Save Money More Secure Highly Reliable Eliminate VPNs Offers Greater Flexibility Increased Productivity

*http://www.microsoft.com/en-us/news/press/2013/jun13/06-11cloudstudypr.aspx

94% of small and medium businesses polled in a recent Microsoft study report greater

security benefits fromCloud Services

versus former on-premises technology*

94% of small and medium businesses polled in a recent Microsoft study report greater

security benefits fromCloud Services

versus former on-premises technology*

Page 17: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Benefits by Stakeholder

What’s in it for me?

STAKEHOLDER CLOUD COMPUTING OUTCOME

Business OwnersPractice Managers

Eliminate acquisition cyclePay for consumption

Predictive Costs

Reduce Total Cost of Ownership (TCO)

Cost Certainty (budgeted)

IT Dept.Instant Deployment

Access to Best in Class Infrastructure

 

Reduce ManpowerFocus on Higher Level Strategy

(“Out of the weeds”)

DevelopersSelf Service

Rapid Access to ServicesPowerful APIs

Faster Development CycleLower Development Costs

End-UsersAnytime, Anywhere AccessAccess to Latest Software

Increased Productivity

Page 18: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Performing a Total Cost of Ownership(TCO) Analysis

The “Myopic” Method

“Exigent’s Cloud Cost Analysis Calculator is the real deal. Whenever our clients are looking for IT support, we tell them to call 855-No-Downtime.”

- PartnerLeading New Jersey-based Accounting Firm

Example

TOTAL CLOUD COSTS OVER 36 MONTHS:$36,000 ($1,000 per month)

COST TO PURCHASE AND “OWN” HARDWARE AND SOFTWARE FOR ON PREMISE INSTALL:$35,000

Simple, right? “$35,000 ÷ 36 Months = $972.22 Per Month”

Page 19: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Performing a Total Cost of Ownership(TCO) Analysis

The “Thinking Person’s” Method

“Exigent’s Cloud Cost Analysis Calculator is the real deal. Whenever our clients are looking for IT support, we tell them to call 855-No-Downtime.”

- PartnerLeading New Jersey-based Accounting Firm

TOTAL CLOUD COSTS OVER 36 MONTHS:$36,000

COST TO PURCHASE AND “OWN” HARDWARE AND SOFTWARE FOR ON PREMISE INSTALL:$35,000

But wait! There’s more…

Page 20: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

COST CONSIDERATIONS

• Devil is in the details• Resist temptation to look only at hard costsElectricityUnexpected DowntimeUnplanned Repair CostsSavings on PCsSavings on PC setup costsSoftware Version Upgrades

Page 21: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

ELECTRICITY

Surprise! Running servers in your office costs hard dollars.

Older servers are much less energy efficient than newer ones.

It costs approximately $357 to $471 per year to run a single server

Page 22: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Unexpected Downti me

• Unexpected downtime will happen Power and Internet failures are most

common Downtime is expensive!

(Example)

A power outage at your office where 20 employees can’t work due to a server being down.

(20) unproductive employees who are paid an average of ($15) per hour for a period of (10) hours

(20 Employees X $15 Per Hour X 10 Hours = $3,000.00)*

*per incident

w i t h o n - p r e m i s e I T

Page 23: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Unplanned Repair Costs

• With cloud, any and all repair costs are covered by the provider.

• With on-premise IT infrastructure, you have to allot for unplanned server, UPS and ancillary repair or recovery costs (over the life of your servers)

FACT: With on-premise IT, stuff will break.Parts and labor (money) will be needed in order to fix it

Page 24: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Savings on PCs

• Generally don’t powerful PCs with cloud

• Less powerful PC's saves on average $200 to $300 per PC as you replace them

• May be able to use “dumb terminals”

(Example) You plan on replacing 15 computers over the next 3 years.That translates into a potential savings of up to $3,000.00 to $4,500.00

Page 25: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Savings (Time & Money) on PC Setup Costs

• Fewer applications to install and maintain on each new PC

• Lower labor costs

• Less of an impact on employees productivity

Page 26: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Software Version Upgrades

(IaaS)Microsoft software version upgrades are included

Example: Your organization is currently running Microsoft Exchange Server 2010 and you would like to upgrade to the latest version (currently 2013). It’s free.*

(PaaS) & (SaaS)You reap the benefits of new features without lifting a finger. It doesn’t cost you anything.

*Microsoft SPLA licensing entitles you to use latest version of software

Page 27: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

The Thinking Person’s Analysis

Page 28: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

VETTING CLOUD PROVIDERS

Questions to Ask, Things to Consider

• How Transparent is the Provider?• Where (exactly) is my data / Where is the data

centers?• Is the Data Center SSAE-16 Certified?• How long has the company been in business?• How long has the data center been in business?• Can you visit the data center and tour the facility? • Who owns the equipment? • Are they an official Microsoft Hosting Provider?• What industry accreditations do they have?• Can they provide a third-party audit document?

Page 29: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

TurnKey C loud™ Ex igent

Private Cloud, Infrastructure-as-a-Service (IaaS)

• Servers

• Desktops

• Complete Catalog of Microsoft Software(through Microsoft Hosting Agreement)

• Multiple Storage Tiers (RAID 1/5/10/6/50/60)

• Local, World Class Data Center (Parsippany, NJ)

• N+1 or Better Redundancy

• Completely Managed (Unlimited Support for Hosted Apps and NOS)

• Totally Customized for Your Organization

Page 30: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Recent Migrati on

Tri-County Orthopedics

• 4 Office Locations in NJ

• 250 Employees

• 16 Physicians

• 7 Physician Assistants (PA)

• Vitera Intergy v9.00 EHR, Zix Email Encryption, Microsoft Exchange Email, PACS, Patient Portal, Practice Analytics and more.

“Exigent is the easy button for us when it comes to IT. Before the ink dried on our new services contract, Exigent had our move to the cloud planned out and the

execution has been flawless.”

- Dr. Michael Goldberger, Tri-County Orthopedics, Exigent customer since 2005

Page 31: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

IT – A Ubiquitous Commodity

• You wouldn’t build your own power plant

• You wouldn’t dig your own water well

• You may not want to continue to supply and maintain all of your own IT

Just like other transport infrastructures, IT has become commoditized to a certain degree

Page 32: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

The Bottom Line

• Cloud is Here to Stay• Resistance MAY be futile• Always Follow the Money• If it makes you uncomfortable – IT SHOULD

Page 33: NJMGMA Practice Management Conference (PMC2014) - Cloud Computing Demystified

Q&AExigent Technologies

Dan Haurey973.804-2888

[email protected]

www.exigent.net

THANK YOU!THANK YOU!