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Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

Nov 29, 2014

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Technology

Newport Computers is a leader in the computer asset recovery and IT asset recycling industry. We specialize in the responsible disposal or recycling of leased, used, old or obsolete computer and electronic equipment. We are committed to safe disposal of your computers and business electronics as well as secure destruction of your data.

Newport accepts your business' used or old e-waste such as desktop computers, laptops, monitors, and other outdated technology for disposal and recycles it in an environmentally sound manner. Our mission is to ensure you peace of mind by offering high level of data security, and start to finish transparency in the recovery and recycling of your IT assets.

Newport also offers quality and tested refurbished desktop computers, refurbished laptop computers, printers, monitors and other used computer parts and components. Our philosophy of reuse and recycle makes us a premier source for used computer parts and refurbished IT online.

Visit our website at http://www.newportcomputers.com for more information.
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Page 1: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

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Page 2: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

2 of 18

What we doHow we do it

Our guarantees

Standards we observe

Wrap up & questions

Page 3: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

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ASSET RECOVERYSECURE DATA DESTRUCTION

PARTS HARVESTING

REMARKETING

E-WASTE RECYCLING

Page 4: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

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Rochester, New HampshireServes North-East U.S. Geo

Morrisville, North CarolinaServes South-East U.S. Geo

Page 5: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

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What we do

How we do itOur guarantees

Standards we observe

Wrap up & questions

Page 6: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

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IN

AUDIT

TEST

OUT

• on-site data destruction – data sanitization, degauss and/or shred

• ship to our facility

• capture basic asset info (s/n, etc)• sort per triage guidelines• generate receipt report

• in-depth system analysis• value determination• generate report and certificate of disposal

• refurbish units• parts harvesting• remarketing/resale• recycle (downstream)

Page 7: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

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• Automates Hard Drive sanitation (multi-pass overwrite)

• Interrogates BIOS data with triage guidelines, to automate disposition

• Logs and tracks all transactions for QC• Designed by Newport Computers• Independently verified for code

integrity and output compliance• Compliance: DoD 5220.22-M,

NIST 800-88

• Workflow-driven inventory management system

• Maximizes quality control by tracking individual pieces

• Expedites processing critical jobs• Integrates with customers’ systems

for accurate reporting• Increases production efficiency

through data integrity and user-friendly displays

• Designed by Newport Computers

Page 8: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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The Newport process maximizes:Security

Rigorous hiring process & security systems (to NAID standard)Extensive quality control

ValueRefurbishing and parts harvestingIn-depth testing

EfficiencyStrict Service Level Agreements (SLAs)Fast turnaround time

The Newport process minimizes:Environmental impact

Zero landfill impacte-Stewards® certified

Page 9: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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What we do

How we do it

Our guaranteesStandards we observe

Wrap up & questions

Page 10: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

copyright © newport computer services, inc. | all rights reserved

www.newportcomputers.com

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Our service level agreement (SLA) guarantees:Value returned

Predetermined pricingRevenue share/consignment modelHybrid model

Fast, reliable processingWe settle within 30 days of asset receiptMultiple layers of quality control and reconciliation

Total data securityData sanitization or degauss or shredHIPAA/NIST/DoD compliant

Page 11: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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Newport only employs accountable partnersIdentification of downstream partners

Strict downstream vetting process:• Downstream questionnaire / site visits and audits• Signed agreement (in conformance with client SLA)

Verifiable documentation of materials dispositionFirst tier and all subsequent partnersEnd-to-end reconciliation

Quarterly reconciliation of downstream activityMass / material balance (inflow-outflow)

Highest levels of insuranceEnvironmental insurance of $10MMErrors & Omissions insurance (including network & information security) of $5MM

Page 12: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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Newport keeps you in the loop:Customizable reportingStart-to-finish asset level tracking (by serial number)Itemized receipt and settlement reports:

Asset specificationsTesting resultsFeesValue returnedDisposition

Certificate of recycling / disposal

Page 13: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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What we do

How we do it

Our guarantees

Standards we observeWrap up & questions

Page 14: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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Stat

e of

NH

ISO

-O

HSA

S

Stat

e of

NHe-

Stew

ards

®

EPA

2010

2011 ISO 9001

ISO 14001

OHSAS 18001 GreenLeader

Aspiring Leader

Performance Track

Merit award

Page 15: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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What e-Stewards® certification means to us:No disposal shortcuts allowed

We ask our recyclers hard questions about their disposal processWe track material from the moment it leaves our dock

Complete downstream transparencyWe interview, visit & audit all of our downstream vendors on an on-going basisStart-to-finish reconciliation and visibility with material balance

We’re ahead of the gameFuture-proofing our business with stringent standardsNewport was one of only three North American firms to receive the first round of e-steward certifications in 2010

Page 16: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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Parts harvested by triage guidelinesWe maintain a large (50,000+) inventory of parts2,500+ unique, active SKUs90 days warranty

IBM/Lenovo3%

Dell65%

Others29%

Compaq/HP3%

Parts by ManufacturerWorkstations

1%Other

5%

Notebooks17%

Servers15%

Desktops62%

Parts by Platform

Page 17: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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Large, satisfied customer base500+ active customers in 2009 & 2010

52% returning customersHigh customer marks in our 2011 OpenRatings™ survey (average 83/100)

Low rate of return (<2%)Process improvement & testing ensure high quality

Manufacturer spec diagnostic testingOn-going cycle count and purging

Asset RefurbishingLaptop/desktop refurbishingMicrosoft Registered Refurbisher

Desktops68%

Flat Panel Monitors

4%

Notebooks24%

Servers4%

Units Sold

Page 18: Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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+1.603.926.4300

[email protected] Computer Services onNewportComp onNewport Computer Services, Inc. on