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Newcastle COVID-19 Emergency Relief Services 2020-04-22آ  We know that the COVID-19 pandemic has had

Aug 09, 2020

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  • newcastle.nsw.gov.au

    Newcastle COVID-19 Emergency Relief Services

  • We know that the COVID-19 pandemic has had significant impacts on our Newcastle community. Our dedicated emergency response team are monitoring developments in the community sector and have compiled a list of national and local emergency relief services.

  • Contents

    National and State Services 3

    Emergency Relief Meals 4

    Grocery Stores 4

    Emergency Housing 5

    Financial Services 5

    Domestic and Family Voilence 5

    Local Support 6

  • Organisation Details Contact National COVID-19 Helpline 24hr information on coronavirus Ph 1800 020 080

    Ph 131 450 (translating or interpreting services)

    COVID-19 public clinic locations

    Find your nearest coronavirus clinic in NSW preview.nsw.gov.au/covid-19/how-to- protect-yourself-and-others/clinics

    Telecross Red Cross can provide you with a daily telephone call to check on your wellbeing

    redcross.org.au/get-help/community- services/telecross

    Ph 1300 885 698

    Link2Home 24hr state-wide homelessness information and referral telephone service

    facs.nsw.gov.au/housing/help/ways/ are-you-homeless

    Ph 1800 152 152

    Beyond Blue COVID-19 Online and phone counselling coronavirus.beyondblue.org.au

    Ph 1800 512 348

    Lifeline 24hr crisis support chat

    Phone, webchat and text

    lifeline.org.au/get-help/topics

    Ph 13 11 14

    Suicide Call Back Service Anyone who is suicidal or concerned about someone

    Online and phone counselling

    suicidecallbackservice.org.au

    Ph 1300 659 467

    Kids Helpline Kids specific online and phone counselling kidshelpline.com.au

    Ph 1800 551 800

    Headspace:

    12-25 year olds

    Youth specific online and phone support headspace.org.au

    Ph 4929 4201

    1800 Respect Sexual, family and domestic violence support

    Online and phone counselling

    1800respect.org.au

    Ph 1800 737 732

    MensLine Australia Male specific online and phone counselling mensline.org.au

    Ph 1300 789 978

    Embrace Multicultural

    Mental Health

    Culturally and linguistically diverse (CALD) backgrounds specific website

    mhima.org.au

    Ph 6285 3100

    Beyond Blue: Aboriginal and Torres Strait Islander people

    ATSI specific support beyondblue.org.au/who-does-it- affect/aboriginal-and-torres-strait- islander-people

    Ph 1300 224 636

    Qlife GBIT specific webchat and phone support and referral

    qlife.org.au

    Ph 1800 184 527

    Pharmacy home delivery service

    Pharmacy home delivery service for vulnerable individuals

    Call your local pharmacy to arrange, via Australia Post

    e-safety Tips, videos etc for staying safe online during COVID-19 pandemic

    esafety.gov.au/key-issues/covid-19

    Volunteering NSW Harnessing goodwill during COVID-19 makeadifference.volunteering.nsw.gov. au/covid-19-volunteering/in-new- south-wales-nsw

    National and State Services

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  • Organisation Details Contact Meals on Wheels Delivery of frozen meals only during

    COVID-19 mow.net.au

    Ph 4957 7097

    Soul Cafe Takeaway express meal service during COVID-19.

    For delivery or non-contact pick-up TEXT the hotline

    soulcafe.org.au

    Ph 0423 543 911

    (TEXT hotline)

    Baptist Care Food support and low cost groceries

    Mayfield and Wallsend

    hopestreet.org.au/mayfield

    Ph 4032 5288

    hopestreet.org.au/wallsend

    Ph 0491 158 348

    Development and Relief Agency (DARA)

    Meals home delivered weekly dara.org.au

    Ph 4979 1339

    Samaritans Emergency relief food only during COVID-19 from the following branches

    samaritans.org.au/news_article/ samaritans-response-covid-19

    Cessnock Ph 4993 3430

    Broadmeadow Ph 4922 1540

    Toronto Ph 4959 7857

    Emergency Relief Meals

    Organisation Details Contact Woolworths Basics Box Home delivery.

    For elderly and isolated. woolworths.com.au/shop/page/ woolworths-basics-box

    Ph 1800 904 698

    Coles Online Priority Service Home delivery. For elderly and isolated.

    coles.com.au/customernotice/ onlinepriorityservice

    Ph 1800 455 400

    IGA Priority Shop Home delivery. For elderly and isolated.

    igashop.com.au/register

    Ph 1800 018 384

    NDIS Priority Service NDIS specific home delivery. Complete online with participating supermarket retailers. When prompted enter your unique priority home delivery code.

    ndis.gov.au/coronavirus/priority-home- delivery-services

    Grocery Services

    Newcastle COVID-19 Emergency Relief Services 4

  • Organisation Details Contact Domestic Violence Line 24hr Line facs.nsw.gov.au/domestic-violence

    Ph 1800 656 463

    Ph 131 450 (translating or interpreting services)

    TTY 1800 67 14 42

    Jenny’s Place Helping women and children in the Newcastle area to find safety

    jennysplace.org

    Ph 492 962 89

    Ph 1800 656 463 (after hrs)

    Nova Women and Children Women with or without children, homeless or at risk due to safety reasons across Newcastle and Lake Macquarie

    novawomen.org.au

    Ph 4023 5620

    Domestic and Family Violence

    Organisation Details Contact Link2Home 24hr statewide homelessness information

    and referral telephone service www.facs.nsw.gov.au/housing/help/ ways/are-you-homeless

    Ph 1800 152 152

    Matthew Talbot Homeless Service

    Homeless men (and men with children) across Newcastle and Lake Macquarie

    vinnies.org.au/page/Find_Help/ NSW/Housing/The_Matthew_Talbot_ Homeless_Service/

    Ph 4961 1411

    Nova

    Women and Children

    Women (with or without children) homeless or at risk due to safety reasons across Newcastle and Lake Macquarie

    novawomen.org.au

    Ph 4023 5620

    Jenny’s Place Helping women and children in the Newcastle area to find safety

    jennysplace.org

    Ph 492 962 89

    Ph 1800 656 463 (after hrs)

    Emergency Housing

    Organisation Details Contact National Debt Helpline For those experience financial hardship.

    Online and phone counselling. Does not provide emergency cash loans, vouchers or emergency relief.

    ndh.org.au

    Ph 1800 007 007

    Salvation Army Money Care For those experience financial hardship. Online and phone counselling. Does not provide emergency cash loans, vouchers or emergency relief.

    salvationarmy.org.au/need-help/ financial-assistance/financial- counselling

    Ph 1300 371 288

    Samaritans Bills Assistance (EAPA vouchers)

    Financial counselling during COVID-19 only from the following branches

    samaritans.org.au/news_article/ samaritans-response-covid-19

    Cessnock Ph 4993 3430

    Broadmeadow Ph 4922 1540

    Toronto Ph 4959 7857

    Financial Services

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  • Organisation Details Contact Awabakal Limited Medical, dental, aged, disability,

    pregnancy, health checks and immunisations

    awabakal.org

    Ph 1800 292 225

    Muloobinba Aboriginal Corporation

    Family and child support

    Young parenting support

    muloobinba.org.au

    Ph 4969 5299

    Wandiyali ATSI Inc Family and youth support services

    Alcohol and other drugs

    wandiyali.com.au

    Ph 4957 5900

    Hospital Aboriginal Liaison Officers

    Calvary Mater Hospital

    John Hunter Hospital

    calvarycare.org.au

    Ph 4921 1211

    hnehealth.nsw.gov.au/John-Hunter- Hospital/Patients-and-visitors/Pages/ Multicultural-and-Support-Services. aspx

    Ph 4921 3000

    Yallarwah – Uncle Bob’s Place

    On grounds of the John Hunter Hospital. A place for relatives of Aboriginal patients to stay while their family member is in hospital

    hnehealth.nsw.gov.au/John-Hunter- Hospital/Patients-and-visitors/Pages/ Accommodation.aspx

    Ph 4921 3650

    Aboriginal Tenants Advice and Advocacy Services

    COVID-19 impact information on changes to tenancy laws and renting

    tenants.org.au/aboriginal-tenants

    Ph 4967 7756

    Tenants Advice and Advocacy Services

    COVID-19 impact information on changes to tenancy laws and renting

    tenants.org.au/blog/renting-and- covid-19-information

    Ph 4969 7666

    Hunter Community Legal Centre

    Free legal advice for those who live, work or study in Newcastle, Lake Macquarie, Port Stephens, Great Lakes and Hunter Valley

    hunterclc.com.au

    Ph 4040 9120

    Community Disability Alliance Hunter

    Online catch-ups with our peer groups during COVID-19

    cdah.org.au

    Ph 0490 053 454

    Headspace:

    12-25 year olds

    Youth specific online and phone support headspace.org.au

    Ph 4929 4201

    MyAgedCare Assists with emergency aged care services, housework, transport

    myagedcare.gov.au

    Ph 1800 200 422

    Northern Settlement Services

    Range of services for migrants and refugees in areas of settlement, aged care, youth and vulnerable families

    nsservices.com.au

    Ph 4969 3399

    Development and Relief Agency (DARA)