Network September 2015

SEPTEMBER 2015ThE MagazinE foR ouR PEoPlE

All smiles

Keeping passengers

happy during the reinvention of Birmingham new Street

Also...Tunnel transformation in Farnworth

How you’re using Safety Hour It’s Your Voice – make it count

2network / september 2015

September 2015

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Get in tOUCHinternal.communications @networkrail.co.uk

James featherstone,placement student, farnworth Tunnel

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Contributor’s welcome

What’s making news across the business

network knowledge

On the cover: Vicky Findon, train dispatcher at Birmingham New Street, stands on the platform with the new Grand Central shopping centre in the background. Read the story on pages six to nine.

Upgrading the rail network to run faster, better, cleaner and more reliable trains sometimes means disrupting our passengers’ journeys.

In this issue, we look at how we plan and work to minimise disruption and keep things moving.

my placement project, Farnworth tunnel, is covered on pages 10 to 13 and the story focuses on keeping passengers moving and neighbours happy.

birmingham new street has seen an increase in passengers while it has effectively been a construction site. on pages six to nine we meet some of the people who’ve made it happen.

on pages 14 and 15 we share a day in the life of Luke Ifill, the face of our latest ‘check before you travel’ campaign, whose job as a section supervisor epitomises the sharp end of minimising disruption.

elsewhere we look at safety Hour (pages four and five), prepare for the launch of Your Voice (16 and 17) and see how the health and wellbeing assessment can change your life (18).

a TRiBuTE To MR SaMS The 1,000 tonne Stockley Flyover has been officially renamed and dedicated to the project engineer who planned it and first managed the build.

Members of the Stockley team paid tribute to the late Richard Sams from Newbury during a naming ceremony of the ‘Sams Bridge’ – previously the West flyover – in Stockley, Hillingdon.

Ewen Morrison, project manager, said: “Richard was an exceptional civil engineer. He was the designated project engineer on Stockley at the time of his death and had been the brains behind the project since its inception in 2011.

Richard died suddenly just over a year ago aged 57 while on holiday with his family in Mexico.

At 120m long, the structure is the largest single-span bridge installed on the Great Western railway since the days of Brunel.

ThanK youMore than 1,400 people took the time to take part in the Network and Connect readership survey over the past month.

The team is now analysing the results and will share its findings on Connect next month, along with plans on what improvements you can expect to see on your news channels.


“When it starts carrying its first passengers this month, the new Borders Railway will boast one of the most scenic views of any rail route anywhere.

“But it’s important to also remember the wider economic impact the project will have.

“Many rural communities which had their rail services removed as a result of Dr Beeching’s report will, for the first time in over 40 years, have a fast and efficient rail link to Edinburgh.

“This will bring significant opportunities in terms of business development, inward investment and housing, social, educational and tourism opportunities.

“It’s incredible to think of just how much this will change lives.

“Borders demonstrates just how important the railways are and what a vital function we play.”

in the spotlightHugh Wark, project director, explains why Borders Railway is so important

Full story on page 6

RugBy WoRld CuP: a Winning TEaMNetwork Rail is playing a key role in the delivery of the 2015 Rugby World Cup, which kicks off later this month.

With 20 countries participating, 48 matches at 13 venues over six weeks and almost 2.5 million tickets sold, the Rugby World Cup presents some unique challenges to the railways.

Phil Hufton, managing director, Network Operations, said: “Everybody, including station staff, track maintenance teams, signallers and volunteers, will have a part to play in helping to deliver a successful Rugby World Cup.

“Our people will be right at the heart of making this a memorable experience for fans. We are well into the planning stages of how we can deliver a safe and enjoyable experience for everyone.”

More than 80 representatives from routes, train operating companies, British Transport Police, Transport

for London and event organisers met at Twickenham last month to update on planning and preparation for the additional passenger movements the competition will generate.

While central planning has been taking place, routes and train operators have been working together preparing for their matches.You can volunteer to help passengers at a station near you during the tournament by emailing: travelchampionmailbox @networkrail.co.uk

iT’S Wall ovER in daWliSh The orange army has completed the final milestone in its 18-month project to repair Dawlish’s railway line, with the opening of the rebuilt and strengthened sea wall.

Local people and media were welcomed to the new raised sea wall to celebrate completion of the work, which was triggered by last year’s winter storms. Patrick Hallgate, route managing director, and Howard Almond, Mayor of

Dawlish, were on hand to celebrate.Sophie Young, scheme project

manager, said: “As well as repairing the railway and sea wall, this project has been about making the area more resilient for the future.

“We have also carried out cliff stabilisation work at Teignmouth, to prevent any future extreme weather causing the level of damage that occurred last year.”


Safety Hour

how colleagues

are turning Safety hour talks into

life-saving action

frOm CHAt tO CHAnGe


leeanne Murphy, senior human resources business partner, london north Western

“We find it useful to brand our safety discussions with meaningful themes, such as health and wellbeing. The team are provided with relevant material at the beginning of the week so they have the opportunity to review it and bring their ideas with them, which adds value to our sessions.

“Our safety discussions have not only increased the number of Close Calls raised across the team, but have also resulted in a number of safety improvements – from learning suicide prevention tips, to having all our electrical extension leads PAT-tested to ensure a safer working environment.

“The productivity of our safety discussions is continuously evolving and we are now aiming to visit other departments’ Safety Hour sessions to share best practice across teams.”

Tammy Taylor, business change manager – people, Western“I think Safety Hour is a

great way to allow everyone to talk and explore different elements of safety. We’ve talked about lots of issues from speeding in cars to the impact of electrification on everyone within the route. Every session is different and sparks a lot of conversation. We try to mix things up with quizzes, presentations, videos and discussion. I’ve seen an increased awareness throughout our office. Just helping one person find the lifts in a train station could stop a potential accident.”

Susan holden, occupational health and wellbeing manager, Scotland

“Safety Hour has made me think and focus. It’s made me realise that my actions affect my safety and the more you look, the more you see. We’ve discussed Close Calls and I think we’re more prepared now to take some action before an accident occurs.

“You don’t always need a full hour and some people have focused on the ‘hour’ instead of the ‘safety’ so maybe safety discussion would be a better title.”

Network Operations’ Safety Hour is having a real impact on how people approach, discuss and

deliver work across the network – both on the front line and in office-based roles.

Network met with six colleagues to find out how they are using the weekly Safety Hour session to make a difference to safety and performance in their area.

gavin Jones, lead planner, london north Western“I think Safety Hour is most effective when it’s face-to-

face. We get together on a Thursday or Friday morning and I try to make it more informal – a chat, really. It was difficult to engage people at first but Safety Hour has been in place for a few months now and we’re starting to get more and more people coming on a weekly basis. A lot of our work is around possessions and we’re always conscious of safety. If we’re aware of any issues in our area, then this can generate a good debate.”

Colin Pannell, level crossing manager, irvine“If we can prevent just one incident then it’s worth doing.

I’d like to see the safety figures in six months’ time to see what effect it has had on our performance. We’re a small team and quite dispersed so we have a conference call once a week for Safety Hour. Everyone has an input and it’s good to get the whole team talking together. Safety is a large part of our job and we think about risk all the time so it’s good to take time out to focus properly.”

Kimberley Carter, technical clerk, safety health and environment, Western

“We always focus on one topic and nominate a different person to lead the discussion each week. Mine was on nutrition but we’ve also discussed cycle safety, sustainability and Close Calls. Everyone gets involved and we all look at things differently now. I did some decorating at home recently and I was much more safety-conscious than I have been in the past. I really enjoy Safety Hour. In our team it’s a relaxed discussion and I really feel I learn something every week.”

faST faCTS

The Safety, Technical and Engineering team is working on discussion packs to help people make the most of Safety Hour

A library of discussion packs will be on the new Safety Central, which is due to go live later in September.


Building sites and busy train stations rarely make easy bedfellows.

But when you’re demolishing and rebuilding one of the busiest rail interchanges in Europe and transforming not just a station but a key part of a major city, that’s a challenge.

When the hoardings come down

Birmingham New Street

Colleagues have delivered excellent service while changing the face of England’s second city

qUAlitystreet

later this month, passengers will see that Birmingham New Street has been transformed from the grey station of yesteryear into a world-class facility and a gateway to the city.

Network meets some of the people who have been working day and night to keep New Street moving at full capacity for the past five years.


Eddie ghazanfar, customer services assistant“I’ve been with Network Rail for more than a decade so I’ve

seen the station as it was – which really wasn’t very pleasant – and, for the last five years, the building site it became.

“Since the work started in 2009 we’ve seen the number of passengers go from 140,000 to 175,000 a day, even while construction work has been happening.

“For me, it’s all about communicating, making sure the people on the concourses and platforms get the help they need.

“It’s definitely been challenging, at times we’ve felt disorientated, given things have been changing so often, so just imagine what it’s been like for the passengers.

“But what you haven’t seen is big incidents, major safety issues or negative headlines. Most people know

about what we’re doing here. They understand the challenges and realise that very soon it will be brilliant.”

vicky findon, train dispatcher“Some days it’s really not been easy, effectively working

in a building site and major train station. “Things keep moving, walls, stairs,

elevators, the lot. You can’t go from day to day without the environment around you changing and in a station of this size it’s hard enough keeping passengers moving and knowing where they need to go.

“But it’s going to be worth the trouble – it’s going to look and feel a lot bigger and bring in even more people. The staff on the front line have been amazing, keeping passengers moving amidst the diversions, the drilling and the general disruption. I think it’s something we can all be proud of.”

Matt frost, shift station

manager, said: “ We recognised from day one it was going to be

challenging.”


Matt frost, shift station manager“My job is making sure that Birmingham New Street

runs safely, overseeing everything that happens from maintenance to customer welfare. Essentially everybody in the station is a customer.

“We recognised from day one it was going to be challenging keeping this station fully functioning, while all around it we’re building. Thankfully, major incidents have been few and far between.

“The whole thing has been planned to the finest detail. The project team has a plan and we work closely with them to keep things moving and that dictates our approach. Communication has been absolutely key, keeping our front line staff informed about the changes.

“The interface with the project has been absolutely phenomenal – they won’t so much as move a barrier without first coming and telling the manager on shift. Everyone felt the pressure from day one to make sure we still maintain this

level of service, keep the station moving and, indeed, keep Britain moving.”

Mohammed anjun, chief operations manager“My job is to look after the train dispatch staff at

platform level, looking after all the arrivals and departures for the train operators that use New Street – that’s a train movement every 37 seconds.

“It’s been hectic. There’s been a lot of hoardings on the platforms which has meant platform lengths and widths have been shortened, there’s been noise and pollution issues that we’ve had to put up with.

“Everyone has mucked in and done their bit and everyone should be proud. Ultimately we have delivered a new station on top of a fully functional old station, not to mention coping with the extra passengers from the Christmas markets, Cheltenham Festival, football matches and the Ashes test matches at Edgbaston.”

as part of the redevelopment

there will be 36 new escalators and 15

new lifts – reaching every platform

Birmingham New Street(continued)


The regeneration view

andy Street, managing director, John lewis“The completion of New Street and the opening of Grand

Central – including the new John Lewis in which, of course, I have a particular interest – couldn’t come at a better time for Birmingham.

In addition to my role at John Lewis, I am chairman of the Greater Birmingham and Solihull Local Enterprise Partnership. “Employment, foreign investment, exports and visitor numbers are all on the up.

“One of the negatives of the previous station – aside from the appalling first impression it gave to millions of visitors – was that it divided the city centre.

“The area known as Southside was not accessible from the main shopping and business areas, unless you were prepared to go around the station.

“The new design changes all that, with the main entrance opening onto Southside.

“This part of the city is now easily accessible and you can already see the benefits as investment is starting to flow to it.

“The project team, Network Rail, Mace and their associated contractors, have done a first-rate job working together under quite trying conditions in keeping Birmingham moving.

“When the station and Grand Central are complete, people’s perceptions and experience of the city will be transformed, while the wider project will be an economic force for Birmingham as a whole.”

Paul dalton, Mace project director“It’s hard to overstate just how big and complex this project

has been to manage – and to overstate just what an impact this will have on Birmingham when we finish.

“Since we started in June 2009, we’ve effectively demolished and then rebuilt the fabric of the station building while continuing to run trains for tens of thousands of passengers each day as normal below.

“We’ve removed 7,500 tonnes of concrete from a building in the middle of England’s second city in order to clear the space to build the new concourse.

“Of course, everything has been meticulously sequenced and planned to ensure no health and safety risk and as little impact on the station team as possible.

“It’s fair to say, the team has been nothing short of tremendous. It’s not been easy, but they’ve managed to keep moving and thanks to effective communication and hard work, we’ve been able to pull it off.”

Graham and Patricia Rossiter – from Castle Bromwich“We’re regular users of the station and it’s almost got to the stage where you can’t remember anything else. We’ve seen on the news what the new concourse will look like but we can’t wait to see it for ourselves when it finally opens.”

PaSSEngERS’ viEW

Farnworth Tunnel

biG And bOrinGThe biggest tunnel boring machine in Britain is helping to transform services in the north west




Farnworth Tunnel(continued)

in numbersFarnworth

One level crossing closed and replaced with a footbridge

1.5 metres – the distance between the two tunnels

Two stations demolished and rebuilt

Nine metres – the diameter of the tunnel boring machine

120 people working on the project in total

293 tonnes of machinery used in the drilling device

1,600 metres of track lowered

1,900 concrete rings forming the tunnel lining

7,500 cubic metres of foam concrete used to prepare for the tunnelling.

Just outside Bolton, the biggest tunnel boring machine ever used in Britain has been

gradually, inch by inch, working its way under a major road this summer.

The gargantuan machine – affectionately known as Fillie – is boring through the existing tunnel near Farnworth at a rate of five metres each day with tonnes of spoil from the emerging borehole taken away in dumper trucks.

It is all part of plans to electrify routes across the north west to run faster, better and more reliable trains.

Dating back to the pioneering first phase of railway building in the mid-19th century, the 270-metre Farnworth Tunnel is actually formed of two tunnels carrying the Bolton to Manchester line underneath the A666, one of which is being bored.

Prior to drilling, the tunnel has been pumped full of concrete foam in order

to enable the boring machine to more accurately go about widening the opening so the necessary electrification kit can be installed.

beth Dale, scheme project manager“Probably the key to this piece of work, and it’s something

we’re getting credit for already, is the way we’ve worked together as an industry on this project.

“We’ve been planning this piece of work for three years, ourselves, the contractors and the train operators, in order to do the work while minimising the impact on passengers and neighbours.

“As far as learning curves go, it couldn’t get a lot steeper and we constantly have to think on our feet and adapt to the circumstances in order to stick to the schedule.”

bethan Dale with summer placement student Lucas Dambitis


almost 300 tonnes and with a nine-metre diameter open face shield – necessary because of the concrete, brickwork, stone and timbers from the old infilled tunnel – the machinery was transported to Farnworth in six pieces and

The tunnel boring machine being used at Farnworth was manufactured specifically for the job in Oldham. Local schoolgirl Paris Bate suggested the name Fillie because there were once stables on the land being used for the project compound. Weighing

meet fillie…

reassembled on site. Fillie will be helping to install a total of 1,900 concrete rings which will form the interior shell of the tunnel. Although Fillie’s future remains uncertain, it is hoped the technology could be put into further use once Farnworth is complete.

ian Jones, senior programme manager “An essential piece of work like this cannot be done

without disruption to passengers, but we’ve worked hard to minimise it.

“Instead of closing the entire line, we’re working with the second tunnel remaining operational in both directions and our planning has had passengers very much in mind.

“Longer trains are running to make up for the reduced service and we have put temporary platform extensions in place to enable this to happen.”

Rhiannon Price, project manager “From the outset, we’ve had to work closely with the

community to help them to understand what was happening.

“We’ve built a 300-metre motorway-standard access road from the M61 which has meant we can remove between 40 and 120 lorries from local residential streets every day.

“A project this size will inevitably mean we get complaints, but we’ve been working closely with the community to resolve issues as quickly as possible.”

My work my life

KeepinG Us

On trACKluke da-Costa ifill, face of the latest check before you travel campaign,

talks about a typical night as a network Rail section supervisor



Working for you: luke has fronted network Rail’s latest ‘check before you travel’ campaign. luke joined network Rail after working as a contractor for a number of years. he is now a section supervisor based out of Reading

“Working on track, I find I’m conscious that what I’m doing has an impact on the day of

thousands of people. This becomes most obvious when a live fault is reported and we have to act quickly to get it fixed.

“From that moment you become very aware that every second counts and that you are making the difference between people travelling and not travelling. The mood and atmosphere around the team changes and everybody is really focused.

“I would say that my job is 60 per cent reactive and 40 per cent proactive. So, even when it’s the scheduled, routine stuff, it’s still playing a part in keeping people moving by helping to avoid problems.

“I’ve been on the railways for 10 years now, starting at a small contractor working on behalf of Network Rail and then getting a job as a P-Way operative and working my way through to the job I’m in now.”

Schedules, reports and paperwork“I work at Paddington, covering the station’s platforms and the track down to Acton. This is only four miles but we’re talking 14 platforms and six lines so it means lots of switches, lots of

components, lots of track and a lot of crossings.

“A typical day tends to start with coffee, like a lot of people on the railway. Generally the early stages of the day shape the direction, we’re looking at the schedules, the reports, the paperwork – seeing what needs to be done on that shift.

“There is always a plan but it inevitably changes. You always try to stick to it but part of the challenge is when things need our attention. You have to think on your feet and prioritise.”

Keeping the country moving“We work on different spots and spend a lot of time moving about from place to place. You might need to inspect work on a Monday and then go back three days later to see how it has held up and then that might require further work.

“Working shifts, unusual hours, being on call and having to act quickly to get things back on track is something I’ve done all my working life so it really doesn’t bother me, I’m used to it.

“I know the public don’t see what we do and only ever see the headlines and delays, but there’s definitely a sense of pride amongst the teams. After all, we’re the ones working round the clock to keep the country moving.” n

WoRKing foR youLuke’s view

On the campaign:“It’s something I’m really proud of. Anything that raises awareness of what we do to help maintain the railway is worth it and it’s something I was really pleased to be part of.”

On life outside work: “If I’m not working the chances are you’ll find me on the golf course. I’m new to the sport but it’s something I love doing.”

On the railways:“It’s clear we’re largely patching things up and when stuff goes wrong, there aren’t many options. That’s why we need more capacity.”

find OUt mOreSee what Luke gets up to on shift on YouTube at: tinyurl.com/LukeIfill


What do you love about your job? Are there things about work you would like to change? Do

you have an idea that could make a big difference to your team? Then this is your chance to get your voice heard on things that matter to you – good or bad.

Your Voice, the employee opinion survey, comes round every two years. The anonymous and confidential survey is quick and easy to complete.

The results will help the company understand what people like about where they work and the company as a whole, as well as what areas need improving.

a different view Kevin McGuinness, senior design engineer, is a Your Voice partner and believes everyone should take part in the survey. He said: “I got involved two years ago when we got the results from the last survey, as I saw an opportunity to make a difference. However, I’ve come across a lot of cynical people who say there’s no point in taking part because nothing ever changes. What’s certain is, if you don’t take part you can be sure nothing will change.

“I know employees have a different view of the workplace from the senior leadership teams and they often have some very good ideas. It’s important that the whole of Network Rail listens to them.”

Big picture “I strongly believe that it’s really important that our senior leaders listen to what employees have to say – and act on their views. I know the senior leadership supports Your Voice and genuinely wants to hear your views.

“Of course, the operational railway is critical but if we take the time to listen to

our people we’ll be able to make some really important changes. That’s what Your Voice is all about.

“And it’s not just the big picture. There are several questions in the survey on local issues so it’s an opportunity to influence changes that will really affect you and your colleagues day to day.

“However, making changes does take time so please don’t expect miracles. As soon as the final reports are available in December the results will be shared throughout the company. And then we’ll start the work of identifying and rolling out improvements wherever we can.” n

Your Voice Get Your

Voice heard gives everyone in network Rail a chance to have their say on a range of topics including their job, wellbeing, safety and training

Kevin McGuinness, senior design engineer“If we take the time to listen to our people we’ll be able to make some really important changes. That’s what Your Voice is all about.”


thiNGSyou need to know about...

5your Voice

What is it?Your Voice is Network Rail’s employee opinion survey run every two years. The survey is your opportunity to have a voice in Network Rail. It is a great way for the company to understand what you feel strongly about – good and bad.

giving you a voiceThe points you make in the survey really matter. Whatever is important to you – be it your job, health and wellbeing, safety or training – Network Rail is committed to act on the results to get better every day.

it’s anonymousThe survey is anonymous and confidential. It’s run by an independentcompany called ORC International to ensure complete confidentiality.

When is it open?The survey opens on 14 September and closes on 16 October. It should take no longer than 15 minutes to complete. Your Voice is open to everybody at Network Rail. You will either receive a paper copy from your line manager or you will be sent an email from ORC International, which will include a link to the Your Voice website. Paper copies can be returned via a pre-paid envelope.

Why does network Rail do it?The company cares about what its people think and their experience of Network Rail. Employees have a big part to play in helping Network Rail get better every day. The results from Your Voice will help the organisation act directly on employee views on a number of critical matters. Results will be available in December and will be shared with everyone in the company.

People on the front line will receive paper copies of the survey and a pre-paid envelope to return their copy. office-based staff will receive an email with a link to complete your voice online


After the health and wellness team launched the online wellbeing assessment,

thousands took part to better understand their health and how they could improve it.

Richard Walker, route delivery director for the East Midlands, was one of them. “I used the tool as I wanted to lead from the front and help my team with health and wellbeing,” he said.

“We talk about health and safety, but mostly concentrate on safety. We need a more holistic approach – the health and wellbeing of people does impact work and could have safety implications. I encouraged everyone in my team to take the assessment, and there were some surprising results.

“Although my wellbeing age was lower than my biological age, the feedback report showed me ways I could make changes to improve my overall health and wellbeing. The biggest priority was my weight.”

The challenge “The tool gave me an opportunity to change my behaviour, for the sake of my health. We ask behavioural change of our people every day – to raise Close Calls, not to walk by – and we have to remain credible while delivering that message. I knew I had to show that I could make changes too.

“As a result we launched the Slim for Health Challenge in December 2014, to lose 20 stone as a group of five, in 26 weeks.

“In June, we had our final weigh-in. We succeeded in meeting our weight-loss goal, and raised more than £10,000 for charity in the process.

“I’ve now lost three stone and have made lifestyle changes to ensure it won’t go back on.

“My team know I’m committed to keeping myself safe and well, and supporting them to do the same. This can only be a good thing.” n

Fit for the future

How to CHAnGe A life Richard Walker shed and raised pounds a plenty after taking the online wellbeing assessment

faST faCTS

The 2013 Your Voice survey revealed that 57 per cent of employees felt Network Rail supported their health and wellbeing

In response, the health and wellness team launched the online wellbeing assessment, which is back for a second year

The assessment is designed to help people understand their health and wellbeing and what they can do to improve it.

SEvEn-day gyM PaSS

Network Rail has teamed up with Nuffield Health to offer everyone who completes the assessment a free, seven-day gym pass at participating gyms across Britain.

tAKe pArtComplete your assessment online at: asset.robertsoncooper.com/networkrail


network news

Manchester: Passengers are set to benefit from a transformed Manchester victoria station when work is completed in the next month. The station will become an integrated transport hub with six national rail platforms and three Metro platforms.

Bath: improvement work to lower track through the historic dundas aqueduct has been completed, allowing for the installation of overhead lines to power a new fleet of electric trains.

ayrshire: Services returned to normal following the derailment of an engineering train at Cumnock. no-one was injured in the incident, which is the subject of an RaiB investigation. network operations area director lindsay Saddler said: “The derailment caused extensive damage to our infrastructure and our engineers were working under tight timescales to repair the line. i’d like to congratulate and thank everyone involved for their efforts.”

Have your say: boxing clever

Paul, here with two aspiring boxers, said: “The reaction has been very positive”

Gary Robinson and Paul Durose from Doncaster received plaudits from around

the company when Connect featured their efforts to educate local youngsters on rail safety – by starting a boxing club. Here is a pick of the comments.

“One word – brilliant. Well done Gary and Paul. You should be very proud of yourselves.”Kirstey Weetman, Westbury

“Excellent effort from Gary and Paul. These colleagues have given their time and effort in order for youngsters to

better themselves and I think we should applaud them for it. Well done lads.”horrocksford Junction Signal Box

“Well done Gary and Paul – great to see such a positive attitude from you both being passed on to others. A great example to us all.”Jim Mansfield, Worksop

“Working with young people can be really rewarding and I am sure all the young people appreciate your dedication and time. Good luck for the future.”Justin Cheung, Milton Keynes

london: network Rail and hitachi have signed a contract to roll out traffic management technology on the Thameslink route. area director for Sussex Steve Knight said: “Traffic management technology will help our team to deliver 24 trains per hour through the Thameslink core.”

Texts cost £3 plus one standard network rate message.CLIC Sargent will receive 100% of your donation. To unsubscribe, text NOSMS CLIC to 78866. (This will be charged at your network’s standard message charge.)

Registered charity number 1107328 and registered in Scotland (SC039857). 15SM071T

Get involved!Make a difference to children, young people and their families,

and fi nd out how you can support Network Rail’s charity of choice on Connect!

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Network September 2015

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