NetApp IT CMDB & Service Catalog Configuration Management for Data Center 1 NetApp Confidential - Internal Use Only
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NetApp IT CMDB & Service Catalog Configuration Management for Data Center
1 NetApp Confidential - Internal Use Only
3 Key Points we used to Deliver Service
All Data updates must be Discovered or entered Automatically
or via the Service catalog
Data Center detail integrated, and automatically updated as
changes are made.
Leverage the data points in CMDB to rapidly deliver services
with accuracy
2 Hillsboro, OR
interface
application
database
Data center
Logical
server
rack
service
Physical
server
Automated Data Entry
3
CMDB get it’s data from many sources
NetApp Confidential - Limited Use Only
Manual
Entry
Enterprise
CMDB
4
Model table
Integration with
other tools -
source of truth
Service Catalog
Workflow
Discovery
Relationships
Automated Rack Details
Home Grown
– All records entered manually
– Data integrity often compromised
– Generic rack elevations
– No Data Center power details
CMDB
– Daily discovery for Logical CI’s data
– Physical CI’s added via Catalog automation
– Actual device Icons for rack elevations
– Real Time Power Calculations
DC, Data halls, NZones, MicroZones, racks
Rack Hover
5
Automated Data Center Details
6
Virtual Deployments Outsourced versa Automated
Outsourced
– Quantity limited to 35 per month
$450 added cost for additional HCEs
– 15 days for closure
– Support for Virtual Only
Automated
– Unlimited Quantity
– 1 Day deployment SLA
– Success rate 90% SLA
– Support for Virtual & Native FlexPod
7
Target State
8
Corporate IT’s responsibility includes all Clouds!
Users or
Consumers
Hybrid
Cloud Software as a
Service Provider
Hyper-scale Cloud Service
Provider Private Cloud
Service Provider
On-Prem
Cloud
Provider
Self-service
Metered use
User focus
Broker
Vet outside
services
CSP relationships
Manage services
NetApp Confidential - Limited Use Only
9
NetApp IT Evolution
FY11
• Self-Service
• CMDB
• Automated Templates
• Model Database
FY12
• Data Center Metrics
• Rack Elevations
• WorkFlow Automation
• Automated Discovery
• Auto Relationships
FY13
• OS Automation
• OS audit Auto
• Tool Collaboration
• Capacity Planning
• Auto filtering
FY14 – FY16
• 1 Day Virtual Build
• 1 Day Physical Build
• DB Automation
• User Automation
• Flex IT Alignment
• Hybrid Cloud
• Show Back
NetApp Confidential - Limited Use Only
Conclusion
All Data updates must be Discovered or entered Automatically
via the Service catalog
Data Center detail integrated, and automatically updated as
changes are made.
Leverage the data points in CMDB to deliver service with rapid
accuracy
10
interface
application
database
Data center
Logical
server
rack
service
Physical
server
11 NetApp Confidential - Internal Use Only
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