“Working together to create communities where people want to live” By Jonathan Petty May 2009 " My key priorities for the first 50 days as Regeneration Project Manager at North Devon Homes"
“Working together to create communities where people want to live”
ByJonathan Petty
May 2009
" My key priorities for the first 50 days as
Regeneration Project Manager at North Devon
Homes"
Company Values Make best and focused use of resources
Put our customers first
Continuously improve our services by working with our customers
Respect the diversity of our customers and demonstrate fairness and equality in all that we do
Support and invest in our staff
Work in partnership with and for our local communities, partners and agencies
Be honest, open and accountable in all that we do
Company Values Efficiency. The management and administration of
our business is effective.
Equality and diversity. We embrace equality and diversity in every aspect of our business.
Effective stakeholder provision. We consult on issues that affect our business, and engage and communicate with our customers.
A not-for-profit ethos. We re-invest surpluses and savings so that we can continue to provide quality homes at affordable rents, and improve the delivery and quality of our services.
Vision and Objectives To deliver quality, affordable homes
To engage with customers to continuously improve our services
To promote sustainable communities
To be a respected local employer
To remain financially viable
To ensure good governance and effective management in all that we do
Bratton Fleming
Mission Statement The homes in which our residents live form the Company's
property asset base and greatly influence our residents’ quality of life. They also influence the association’s long-term impact on the environment, both at the construction stage and during their period of use.
High quality, desirable and well-managed housing forms the cornerstone of a sustainable community. The location, planning, layout and design of housing all make an important contribution to sustainable development. The quality and condition of our residents’ homes has a major impact on their health and well-being. It can affect their access to education and employment, and can also have a considerable influence on motivation and sense of self esteem.
Mission Statement To provide sustainable homes that offer attractive, long-
term accommodation that meets the needs of a range of household types, respects the environment, are safe and secure, are affordable to rent and live in and provide a healthy living environment.
To recognise that new homes need to be economical to construct, maintain, heat and live in; for the entire life of the dwelling. This highlights the long term issues for development and asset management, estate action plans, the future adaptability of the housing stock, and achieving excellence in environmental performance.
Elliott Close
Creating a Sustainable DevelopmentConsideration shall be given to:
demand for housing;
the quality, design and layout of housing;
the quality of community environments;
the environmental effect of our decisions and activities;
crime and anti-social behaviour;
the reputation (or image) of the community;
the mix of the community;
the extent of social cohesion;
social exclusion and poverty;
the accessibility of employment, facilities and services.
Creating a Sustainable DevelopmentTo achieve a balance of environmental, economic and social
priorities, which will result in:-
minimising negative environmental impacts;
the provision of homes that are economical to construct and maintain;
the provision of homes that are economical for residents to heat and live in;
residents choosing to live and invest in our homes;
residents being able to sustain their tenancies;
the provision of reasonable support to residents to enable them to improve their economic, social and physical environment in a way that matters to residents, and helps keep their neighbourhoods desirable.
Creating a Sustainable DevelopmentTo achieve this, it is important to:-
implement environmental good practice;
promote the improved understanding of sustainable development principles, objectives and disciplines amongst Company staff and residents;
assist staff and residents in how these sustainable development principles, objectives and disciplines can be applied in practice;
provide our residents with all reasonable support to ensure that they can sustain their tenancies;
provide, where it is reasonable to do so, assistance in creating and maintaining neighbourhoods where our residents want to live;
build effective and active working partnerships with all of our key stakeholders to ensure joined-up action for sustainable development.
Creating a Sustainable DevelopmentIn putting this strategy into practice, it is also important to consider the following:-
‘value for money’, with regard to ‘whole life costing’;
minimising future maintenance costs;
meeting the needs and aspirations of residents;
promoting a consistent and integrated standards of service throughout the organisation;
a commitment to continuous improvement.
Creating a Sustainable Development
The work programmes shall take full account of the Housing Corporation’s main environmental performance standards and guidance. These include:
improvements in energy efficiency;
the ‘Decent Homes’ initiative;
the Sustainable Development Strategy; and
the Regulatory Code and Guidance.
Kiln Close Instow
The PRC Regeneration Project 8 existing residential sites within North Devon
Circa 231 existing PRC properties beyond their economic life
Proposed re-development to provide circa 355 new homes
Mixture of general rented, shared ownership and outright sale
2 – 4 year programme
Budget circa £40 million
HCA single bid
Lead Consultant in place
Conceptual design stage
Pill Gardens
68 Fa Gardens
The first 50 days
The first 50 daysKey Priorities Outset
Review files to establish current position
Visit sites to ascertain status, and familiarise
Establish areas of potential risk/delay.
Meet key stakeholders to appreciate their respective positions
Meet tenants to establish their concerns, requirements and criteria
Review conceptual scheme
Programme/delivery
The first 50 daysKey Priorities Outset (cont)
Set up team responsibilities/targets/objectives
Establish reporting procedures
Establish key milestones
Identify risk profile and seek mitigation strategy
Establish programme of consultations/awareness initiatives to ensure key stakeholders and tenants are kept informed
Review viability/Proval/Economies/Efficiencies
The first 50 daysKey Priorities Outset(cont)
Business Plan Compliance
Redevelopment v Refurbishment (whole or part)
Project /Financial Parameters
Risk Analysis/Review
Internal Consultations/Review/Analysis/Actions/Responsibilities
Reporting procedures
Board approvals
Monitoring
The first 50 daysKey Priorities Outset (cont)
Key Stakeholder Consultations
Tenant Working Group
Tenant awareness initiatives
Programme (24 – 48 months)
Deliverability
Communications
Establish method of procurement
The first 50 daysKey Priorities - Action Plan
In-house facilitator (VAT efficiencies)
Legal Title
Tenure
Covenants
Securing vacant possession
Site Surveys – asbestos, boundaries, geotechnical, flooding, eco, wildlife
Highways
Utilities
Tenant Consultations – ongoing process
The first 50 daysKey Priorities - Action Plan (cont)
Housing Needs Survey – House types and tenure (GR ,LCHO & Sale)
ASW Standard House Types – HCA compliant – HQI standards
Design Standards/Specification
Code for Sustainable Homes
Lifetime Homes Compliant
Decants
Programme/Phasing
Tenant Awareness/Information updates
The first 50 daysKey Priorities - Action Plan (cont)
Open Days/Forums
Communications
Working within the neighbourhood
Key consultants appointments
Professional Team Appointments/Trigger Notices
Scope of Works/Specification
Design Brief
Secure by Design
Core Group – key representatives
The first 50 daysKey Priorities - Action Plan (cont)
CDM Appointment – HSE
Funding HCA plus other sources – need to demonstrate site control & planning consent
Contractor
ASW – bulk purchase savings (bring tenants along with this element)
Partnering Ethos – buildability, efficient designs, value for money
Design Freeze
Planning Consultations
The first 50 daysKey Priorities - Action Plan (cont)
Pre Planning Application Meetings
Design review
Viability review
Board Approvals/ Sign Off – acquisition, invest, design freeze, start on site.
Detailed Design (Months 3 – 6)
Submit Planning Application (Month 6)
Start on Site (Month 9 – 10)
The first 50 daysCommunity Involvement
The communities we work with and support have a key role to play in the promotion of successful social, economic and physical regeneration programmes. Through such work, they can improve the performance of the local economy, the environment, community safety and the availability of community facilities and networks.
To seek to support the creation and maintenance of communities that reflect multi-cultural diversity and cater for the needs of older people, vulnerable groups and those with special needs.
The first 50 days Customer Information and Involvement
To provide all residents, leaseholders and staff with details of the PRC development strategy and supporting policies.
This will be initiated through leaflets or documents and through the NDH website.
This information will be regularly reviewed with residents and staff.
Ensure that all publicity, literature and communications to stakeholders are clear and concise. It will include information on the PRC development programme with advice and recommendations.
Indicative ProgrammePRC REGENERATION PROJECT – INDICATIVE PROGRAMME
Activity Week No: 1 2 3 4 5 6 7 8 9 10
Review Files
Site Visits
Meet Key Stakeholders
Meet Tenants
Housing Needs Assessment
Review Indicative Scheme
Set Milestones
Team Responsibilities
Reporting Procedures
Programme
Identify Risk Profile
Appoint Team Partners ongoing
Re-appraise/assess
Land Registry Search
Programme of Consultations
Key Stakeholder Consultations ongoing
Tenant Consultations ongoing
Awareness Campaign ongoing
Design Brief ongoing
Design Panel (Tenant involvement) ongoing
Programme of Core Group Meetings ongoing
The Ultimate Goal
North Devon Homes
Questions & Answers