My PERFormance Freelance Consulting and Facilitation in Strategic Management and Managerial Relationships/Processes
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My PERFormance!Freelance Consulting and Facilitation in Strategic
Management and Managerial Relationships/Processes!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Our mission!
To assist our clients to reach their dreams thanks to tailored
managerial solutions!
2013!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
The most successful companies focus their teams on all the subjects at the same time. !
Performance is only a question of means.!The most successful employees are always the most skilled.!
Chance is an essential factor of performance.!
The most successful companies grow in seizing opportunities in their environment. !
Performance is a question of talent or genius above all.!
!
Few commonplaces about performance!
2013!
What we believe!
• Because we can’t control all the factors of our environment, let’s focus our energy on what we can master… in applying the performance equation:!
P = MC6!
2013!
The performance equation: P=MC6!
2013!
P as!Performance!
M as!Staff
Motivation!
C as!Coherence!
C as!Concentration!
C as!Concretization!
C as!Change
acceptance!
C as!Conviction!
C as!Cohesion!
P as Performance!• The enduring performance depends on the company capability
to satisfy 4 conflicting interests at the same time, as a win-win relationship:!
2013!
Enduring(Performance(
Shareholders and investors!(those who invest their own money to
finance the company development)!
Clients and consumers!(those who buy and use the products
and services of the company)!
Staff!(those who work for the company,
and concretize the corporate dreams in manufacturing and selling its
products, and serving the customers!
Global environment!(government, environment,
anybody)!
Staff motivation
sources!
Recognition!
Company membership
pride!
Pleasure for work!
Career perspectives!Progress!
Salary package!
Environment inputs!
M as Motivation!
2013!
The managerial practices of the manager (exemplarity, explanation of meaning, level of exigency, valorization, assistance,…) increase:!• the feeling of recognition!• the company membership pride,!• the interest for the job,!• the capability to have a professional
project,!• the skills and the knowledge,…!!
… and therefore influence very much the level of the team motivation.!
Salary package!
Environment inputs!
C as Coherence!
2013!
Mission((Long&Term)&
Vision((Middle&Term)&
Strategy((Short&Term)&
DNA((Long&Term)&
The genes defining our company as unique since its creation and for all its existence: our job strengths, our
values.!
The unrealizable founder dream when he created our company, which motivated him and will
motivate our staff for ever.!
The ambition of our current company leader.!
The objectives, the projects and action plans that we have to
implement in order to achieve our ambition.!
WHO are we?!
WHY do we exist?!
WHAT do we dream to reach?!
HOW can we work in order to achieve our vision?!
Environment Inputs!
Environment Inputs!
A mature management team who guarantees the coherence in a changing environment!
The global corporate coherence:!
C as Coherence!
2013!
The implementation coherence:!• It means the alignment between the business priorities defined
by the management line and the concrete means allocated to achieve these priorities (organization design, job description, employee KPI’s, salary package, advertising,…)!
Means!
Priorities!
Ali
gn
men
t! Managerial credit!Understanding of the meaning!
Staff motivation… and involvement!
Optimization of energy invested!Efficiency!
Implementation!incoherence!
Implementation!coherence!
C as Coherence!
2013!
The managerial coherence:!• It means the alignment between the business priorities defined
by the management line and the management (or not) of these priorities.!
Management!
Priorities!
Ali
gn
men
t! Managerial credit!Understanding of the meaning!
Staff motivation… and involvement!
Optimization of energy invested!Efficiency!
Managerial!incoherence!
Managerial!coherence!
C as Concentration!
2013!
To focus the staff on a limited number of priorities:!
Waste of energy!Loss of intensity!
Lack of efficiency!Increase of the efforts!
Deficit of pleasure at work!
The management line dissipates the energy of the team on anything, anywhere, anytime!
Priority! Priority! Priority! Priority!
The management line focuses the energy of the team on 20% of their job that guarantee
80% of the result in the current context !
Optimization of energy!Intensity saving!
Efficiency!Drop of the efforts!
Increase of pleasure at work!
C as Concentration!
2013!
The focus on job basics:!
• In every jobs, some winning gestures influence very much the results.!• The execution of these gestures doesn’t involve genius or talent but concentration and
attention, which is professionalism.!• The most successful people focus all their energy on the control and the execution of
this winning gestures, days after days, years after years.!• But routine and overconfidence are threats involving progressively any laxity in the
execution of these winning gestures.!
No winning gestures execution without a motivating management of their execution.!
Job basics!
“Focusing on winning details to make the difference”!
Focusing on few winning details!
C as Concretization!
2013!
• The management line has to make concrete, pragmatic and operational any global, abstract or aspirational corporate elements as the corporate mission, values, vision and strategy… in order to:!
– make the link between the general meaning and the concrete and daily actions in the field,!
– develop the sense of being useful and valuable of every employee,!
– to assess concretely the implementation efficiency.!
“The head in the stars! the feet on the ground”!AND!
C as Conviction!
“Staying the course despite the storm ”!
• If a manager is convinced that his strategy is the best, he has to meet all the success keys in order to achieve it.!
• His own commitment to achieve the success keys will develop the conviction of the team about the relevance of his strategy… and then the involvement and the motivation of every employee.!
2013!
C as Cohesion!
• If all the teams work together in the same way, their cumulative power will be higher than the addition of the individual power of each team.!
2013!
“1 + 1 = 3”!
C as Change Acceptance!
2013!
Current situation! Targeted situation!
My frame of reference changes… then I lose my landmarks!
I know that we must change…!I know that the change will be profitable…!
I want to change…!
BUT!
I can’t…!Unconsciously, I’m not entirely committed in order to achieve the targeted situation…!
I have negative reactions…!
WHY?!
• These emotional reactions are the representation of the change resistance, which is a normal step of the change acceptance process.!
• Resisting to the change is a mean to adapt ourselves to this change before finally accepting it.!• Our capability to accept it depends on our level of energy or motivation and not on our will… The
management line has the power to accelerate the change acceptance with a motivating management of the change.!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing
corporate culture!
Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate
vision and strategy!
Assistance for change
management!
Running corporate
conventions or conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Our job scope! Our languages!
Our geographical area!
French!
English!
The whole Africa!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Defining and writing corporate culture:!!• Defining and writing corporate mission!• Definition of corporate values!• Writing values charter (including
managers and employees behaviors connected to these values)!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Coaching senior managers for defining and writing corporate vision:!!• Definition and writing corporate vision!• Definition and writing corporate
strategic ambitions in using the quaternary ambitions method!
• Definition of vision and strategy KPI’s!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!Assistance of managers for implementation of corporate vision and strategy:!!• Assistance of top and middle managers
to define the objectives, the KPI’s, the priorities, the cross projects and the basics connected to the global strategy!
• Writing management tools to implement the corporate vision: department or team roadmap, individual engagement letter!
• Individual or collective coaching for management tool use learning !
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Assistance for change management:!!• Writing and implementing change
management processes connected to business projects!
• Running conferences about change management!
• Creating and facilitating training courses about change management!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development! Running corporate conventions or conferences:!!• Assistance of senior managers for
corporate convention preparation: speech writing, individual or collective coaching, training in situ, support for convention organization!
• Running corporate conventions!• Running conferences about all the
subjects connected to the performance, motivation or management!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Writing frame of management reference:!!• Definition of management principles in
line with the corporate culture!• Writing best managerial practices
aligned with the corporate culture and adapted to drive the business priorities: managerial behaviors, management tools, team management time,…!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Creating and facilitating management training courses:!!• Concepts, principles and managerial
tools!• Our training courses aim at growing
the managers motivation for applying the managerial tools on the field thanks to a relevant pedagogy!
• Content: hierarchical management, line management, project management, change management, time management, public speaking!
• Pedagogy: classroom, workshop, individual or collective coaching, office or field coaching, conference, eLearning!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Assessment of managers:!!• 360°!• Social corporate barometer!• Staff satisfaction survey!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Team Building:!!• Running team seminar in using
psychological models!• Writing reciprocal engagement charters!• Writing team values charters or team
rules!
Our tailored solutions in line with our beliefs!
2013!
My PERFormance!
Defining and writing corporate
culture! Coaching senior managers for defining and
writing corporate vision!
Assistance of managers for
implementation of corporate vision
and strategy!
Assistance for change
management!
Running corporate conventions or
conferences!Writing frame of
management reference!
Creating and facilitating
management training courses!
Assessment of managers!
Team building!
Coaching in personal
development!
Coaching in personal development:!!• Individual coaching in using
psychological models!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Our consulting process!1. Running interviews to understand the current situation and
the corporate culture, to identify the specific needs, and to make clear the project success keys.!
2. Debriefing interviews with the management line (Top/Down).!
3. Building the management tools adapted to achieve the project aims.!
4. Implementation of the management tools, hierarchically and for each department involved in the project.!
5. Assessment of the project efficiency.!
2013!
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Our client references!
2013!
Retail!Vivarte Group (La Halle Aux Chaussures, La Halle Aux Vetements, Caroll, San Marina, Beryl,…), Virgin Mobile, Monoprix, Parashop,…!
FMCG Industry! Orangina Schweppes France, Lixir, Saint Michel,…!
Building Industry! Doka Groupe, Geoxia,…!
Luxury Industry! Le Bon March�, La Grande Epicerie de Paris, Franck Et Fils!
Heavy Industry and Energy! Plastic Omnium Auto Exterior (POAE), Total, Eurotab Group,…!
Call Center! The Phone House call center, The Virgin Mobile call center,…!
Media Industry! Havas Media,…!
Restaurant Industry! Pizza Pino, Fr�res Blanc Group,…!
Government Service! ENSP (Ecole Nationale Sup�rieure de Police)!
Testimonials!
2013!
Richard PANQUIAULT (Lixir General Manager) � 08/10/2012!!“As a consultant, Maxime has been in charge of conducting for Lixir, over a period of almost 18 months, a major project consisting in aligning each and every manager of the company behind a shared management culture and a common set of behavioral guidelines, reflecting our values and ambitions. If the attendants have unanimously celebrated this program as a masterpiece of training, it is mainly due to Maxime's:!
• Listening skills and ability to understand the major issues that each manager has to face in his own area and in his own context.!• Adaptability in front of his audience, in order to ensure optimal efficiency.!• Very concrete and articulated business understanding!• Charisma and a real talent for advocating and persuading.!
Throughout these sessions, Maxime actively contributed in building bridges and common understanding between functions, between attendants, in enlightening links between the objectives of the training and corporate values. He also proved to be able to describe simply and in a very tangible way the profound changes that the implementation of our new managerial set of behaviors would require by essence. Maxime was also closely associated to the launch and the implementation of a corporate project; he stimulated idea generation, he contributed to make the project sharper and more tangible thanks to clever and pragmatic questioning; eventually, he helped the management committee's team members to communicate and deploy it in their own departments. I find it amazing Maxime’s ability to leverage energies around him and to stimulate others to go beyond their best.” !
Hugues PIETRINI (Orangina Schweppes France CEO) � 18/06/2012!!“I have worked with Maxime since 2010 on the new Orangina Schweppes company project. Maxime is a rare character who combines both intuition and personal charisma with an analytical and synthetic mind. His professional maturity for his age is incredible and he has brought me a huge value in helping me redifining the company vision and ambition for the next five years as well as helping me personally on taking my new CEO role on the right track. Maxime is very adaptable and has great leadership, I am sure he will be able to fit very well and blossom in all kinds of organisations. Maxime is one of a kind.” !
Testimonials!
2013!
Jacques BERGER (Eurotab Operations General Manager) � 10/04/2013!!“I’m working as a Managing Director in a very innovative medium size company. Some years ago, in 2007, the Board of Directors decided to define a new company projects In the meantime we wanted to harmonize the company values, the corporate mission and the vision of the company. It was quite a tough job as we did not get the right method to make it in the right way. So we decided to get support working with a consulting company and this is the reason why we met Koh� Management and Maxime.!!Maxime brought a lot of added value to our Board of Directors, thanks to his skills which allow him:!• To quickly understand:!
• the business model of the company which was totally new for him,!• the culture of the company,!• the starting point of our process,!• what were our targets for the next coming years!
• To help us to define concrete action plan:!• to set up the new company project (values, mission, vision, ambitions & targets)!• to structure the communication process (Top-Down) with one single & common tool for all BU’s!• to connect single and personal action plan which the macro-project!• to connect training program with the company project (especially management programs)!
• Being able:!• to discuss with every levels of the company (from top management to single co-worker)!• to initiate the changes and, together with the management teams, make them happen.!
!So, Maxime brought a lot of added value to our process. The best proof is the fact that after the first company project which lasted till 2010 we used the same process/method to build the one we are currently working on.!I would be more than happy to work again with Maxime who is very reliable and professional. I can just warmly recommend him.” !
Summary!
2013!
Our Mission! What we believe! What we do!
How we work! Our client references! Contact us!
Contact us!
I want to enhance!
2013!
Contact details!• Senior Consultant: Maxime CROS!• Email: [email protected]!• Location: Cape Town (South Africa)!
My PERFormance!
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