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E-learning for a global university

Scaling up & branching out: From totality to connectivity

Dr Fiona Strawbridge Head of Digital Educationf.strawbridge@ucl.ac.uk@fstrawbridge

1

Context

2

Campus-based

PostgraduateFace-to-faceResearch-intensive

3

Timeline

4

2002

Learning Technology Support Service3 - 8 FTE2012

E-Learning Environments15 FTE2016

Digital Education23 FTETeam timeline

2005

E-learning statement(not quite a strategy)2012

E-Learning Strategy2016

EducationStrategyStrategy timeline

2002

Rookie learning technologist2012

Aspiring Leader2016

Decision maker

Personal timeline2008

Mrs Moodle

PART 1

To Total Moodle

Its 2007

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Photo by janwillemsen - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8725928@N02Created with Haiku Deck

UCL Moodle is born

cc: Public Domain Photos - https://www.flickr.com/photos/28958738@N062008-9: Migration to Moodle

2011: Everyone has got to use itcc: smlp.co.uk - https://www.flickr.com/photos/28552335@N00cc: smlp.co.uk - https://www.flickr.com/photos/28552335@N00

Moodle baseline v1.0Should include:

news forum timetable/course calendar lecture materials glossary of key terms additional texts and resources

We prepared for a backlash

cc: jezarnold - https://www.flickr.com/photos/35486877@N00Which didnt materialisecc: jezarnold - https://www.flickr.com/photos/35486877@N00

What went right?

1. The institution backed Moodle

2. The LTSSsupported Moodle

We linked key systems together

cc: i spy with my crafty eyes - https://www.flickr.com/photos/36780990@N06We provided templatescc: Ken Whytock - https://www.flickr.com/photos/7815007@N07

We aligned training with the baseline

23

We targeted new staff

We targeted late adoptersNo surprisesEmphasise the student experienceSpeak their languageFind out what motivates them

3. Departmental staff adopted Moodle

The teaching administrators

UCL admin and financial systems Portico student information service Financial Information System (FIS) - financial data and management Timetabling/CMIS - room bookings and timetabling Service in Partnership (SiP) HR forms Rome - online recruitment Web content management (silva) Scanners being piloted as attendance checks for Points-Based Immigration System (PBIS)UCL teaching and learning systems Moodle - elearning environment Turnitin plagiarism detection Lecturecast automated lecture recording Opinio - web-based surveys My Portfolio staff and student e-portfolio Electronic Voting Systems (EVS) audience response 'clickers' Wiki collaborative web pages Blackboard Collaborate virtual classroomCommunication and networking tools Email inefficient way of contacting students? Facebook seen mainly as a communication tool Phone Text messaging no UCL service but a strong demand Messenger - text messaging Skype video conferencing Linkedin professional networking Blogs UCLWordpress service Twitter how to use in HE? YouTube online videosProductivity tools MS Office Word, Excel, PP, Acrobat Dreamweaver web page development Etherpad collaborative note taking Evernote stores notes, photos Google docs share web documents Google analytics web usage UCL Dropbox exchange large files Dropbox web-based online storageMarketing and events management Eventbrite events management Find a Masters marketing Oxboffice ticketing service Google Adwords online advertising40+ toolsIt is almost impossible for busy academic staff to stay up to date (SLiDA)Multi-skilled and influential

28

cc: Public Domain Photos - https://www.flickr.com/photos/28958738@N06Oversaw migration of web content

4. Students demanded better Moodle

What students liked best

Some staff are quick and use the resource really well; couldn't ask for better. Others seem either tech-shy, slow to load materials, or don't get the links right My #### classes seemed to have an aversion to any 21st century technology altogether. Consistency and more control in Moodle would be good ButMoodle use varies enormously by lecturer: some make excellent use some don't use them at allAll courses should be on Moodle, and lecture notes and homework problems uploaded on to it

So

A departmental push

cc: jenhegna1 - https://www.flickr.com/photos/16584958@N00Moodle make-overs

cc: Ethan T. Allen - https://www.flickr.com/photos/96552810@N00We achieved Total Moodle

PART 2

Being (more) strategic

Its 2011

we have no clear education strategy

and Im asked to prepare an e-learning strategy(2012-2015)

Some horizon scanning

A spot of surveillance

Expert guidance

Textbook stuff

The leaders role is to describe reality and give hope.

Napoleon Bonaparte

Student views

Credits: Alex Dutton & Amy Wood

A digital story competition

Key strategic aims

1. Raising our profile as an educational leader

2. Building on the baseline

3. Seamless digital infrastructure

4. Connecting students, academics and ideas

Enablers

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

Participatory approach(Luckin et al. 2006; Sharpe et al. 2008)

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00E-learning champions

Academic + AdministratorLocal strategic statementsShare good practiceNetworks and special interest groups

Digital Education support structureCore servicesInnovationEvaluationChampionsSchool-facingadvisors

How did we do?

1. Raising our profile as an educational leader?

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Photo by janwillemsen - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8725928@N02Created with Haiku Deck

Photo by Foxtongue - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/51035655711@N01Created with Haiku Deck

64

UCLeXtend

Course discoveryRegistration and paymentLearning environment

67

118 courses17,000 learners

FutureLearn

2. Building on the baseline?

UCL Baseline 2016

bit.ly/1Rx5vDOTen categories:StructureOrientationCommunicationAssessmentResourcesCross-platform compatibilityAccessibilityIntellectual propertyActive participationQuality assurance

3. Seamless digital infrastructure?

Interfaces rather than integrationMoodle

CMISTimetabling SITSStudent Information

4. Connecting students, academics and ideas?

Thinking is easy, acting is difficult, and to put ones thought into action is the most difficult thing in the world.

GoetheThe smallest of deeds always exceeds the grandest of intentions.

Anon(And Jason Nortons email signature)

PART 3 Connectivity

Its 2016

Weve had a change of guard

Gabriel Vilenna Fernandez https://flic.kr/p/8ejM1e

providing a powerful guiding coalition (Kotter 2006)

ProvostMichael ArthurVice ProvostAntony SmithEducational DevelopmentDilly Fung

And have a strategy, with education at the core

ER

84

We will develop a distinctive digital infrastructure to connect students with each other, with staff and with the outside world to support networked, research-based and interdisciplinary education.

85

CLEThe existing VLE will be augmented by a set of communication, collaboration and productivity tools that will together form our Connected Learning Environment

86

Beyond modulesBeyond UCLShowcaseStudent controlNetworksRecommendations

Student Sites

UCL Together Core VLE

Core VLE

UCL Together (a working title)

Credits: Hana Mori & Beatrice Maidman

cc: daniel_iversen - https://www.flickr.com/photos/29148810@N05An academic social network

92

CommunitiesMock upRecommendationsVotes & RewardsEventsUpdates

93

cc: virginied - https://www.flickr.com/photos/12886019@N00Recommendations - content

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00Recommendations - people

cc: GotCredit - https://www.flickr.com/photos/30576334@N05News spaces, people, resources, trending

cc: Methos04 - https://www.flickr.com/photos/54939367@N00Audience management

cc: afagen - https://www.flickr.com/photos/51035749109@N01Social media

cc: mikecogh - https://www.flickr.com/photos/89165847@N00Tagging

And, possibly

Idea generation

Leaderboards

Kudos GuruNoviceExpertMaster

Badges https://www.flickr.com/photos/girlguidesofcan/8488348265/

A bit more open

Easy to useElegantCustomisableFeels like education

Plus

CommunitiesMock upRecommendationsVotes & RewardsEventsUpdates

107

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Possible a partnership approach have run a couple of procurement exercises using this approach108

Student Sites

UCL Together Core VLE

Student sites(another working title)

Univ

Moodlemoot fiona-strawbridge

Feb 07, 2017

ReportDownload

Education

E-learning for a global university

Scaling up & branching out: From totality to connectivity

Dr Fiona Strawbridge Head of Digital Educationf.strawbridge@ucl.ac.uk@fstrawbridge

1

Context

2

Campus-based

PostgraduateFace-to-faceResearch-intensive

3

Timeline

4

2002

Learning Technology Support Service3 - 8 FTE2012

E-Learning Environments15 FTE2016

Digital Education23 FTETeam timeline

2005

E-learning statement(not quite a strategy)2012

E-Learning Strategy2016

EducationStrategyStrategy timeline

2002

Rookie learning technologist2012

Aspiring Leader2016

Decision maker

Personal timeline2008

Mrs Moodle

PART 1

To Total Moodle

Its 2007

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Photo by janwillemsen - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8725928@N02Created with Haiku Deck

UCL Moodle is born

cc: Public Domain Photos - https://www.flickr.com/photos/28958738@N062008-9: Migration to Moodle

2011: Everyone has got to use itcc: smlp.co.uk - https://www.flickr.com/photos/28552335@N00cc: smlp.co.uk - https://www.flickr.com/photos/28552335@N00

Moodle baseline v1.0Should include:

news forum timetable/course calendar lecture materials glossary of key terms additional texts and resources

We prepared for a backlash

cc: jezarnold - https://www.flickr.com/photos/35486877@N00Which didnt materialisecc: jezarnold - https://www.flickr.com/photos/35486877@N00

What went right?

1. The institution backed Moodle

2. The LTSSsupported Moodle

We linked key systems together

cc: i spy with my crafty eyes - https://www.flickr.com/photos/36780990@N06We provided templatescc: Ken Whytock - https://www.flickr.com/photos/7815007@N07

We aligned training with the baseline

23

We targeted new staff

We targeted late adoptersNo surprisesEmphasise the student experienceSpeak their languageFind out what motivates them

3. Departmental staff adopted Moodle

The teaching administrators

UCL admin and financial systems Portico student information service Financial Information System (FIS) - financial data and management Timetabling/CMIS - room bookings and timetabling Service in Partnership (SiP) HR forms Rome - online recruitment Web content management (silva) Scanners being piloted as attendance checks for Points-Based Immigration System (PBIS)UCL teaching and learning systems Moodle - elearning environment Turnitin plagiarism detection Lecturecast automated lecture recording Opinio - web-based surveys My Portfolio staff and student e-portfolio Electronic Voting Systems (EVS) audience response 'clickers' Wiki collaborative web pages Blackboard Collaborate virtual classroomCommunication and networking tools Email inefficient way of contacting students? Facebook seen mainly as a communication tool Phone Text messaging no UCL service but a strong demand Messenger - text messaging Skype video conferencing Linkedin professional networking Blogs UCLWordpress service Twitter how to use in HE? YouTube online videosProductivity tools MS Office Word, Excel, PP, Acrobat Dreamweaver web page development Etherpad collaborative note taking Evernote stores notes, photos Google docs share web documents Google analytics web usage UCL Dropbox exchange large files Dropbox web-based online storageMarketing and events management Eventbrite events management Find a Masters marketing Oxboffice ticketing service Google Adwords online advertising40+ toolsIt is almost impossible for busy academic staff to stay up to date (SLiDA)Multi-skilled and influential

28

cc: Public Domain Photos - https://www.flickr.com/photos/28958738@N06Oversaw migration of web content

4. Students demanded better Moodle

What students liked best

Some staff are quick and use the resource really well; couldn't ask for better. Others seem either tech-shy, slow to load materials, or don't get the links right My #### classes seemed to have an aversion to any 21st century technology altogether. Consistency and more control in Moodle would be good ButMoodle use varies enormously by lecturer: some make excellent use some don't use them at allAll courses should be on Moodle, and lecture notes and homework problems uploaded on to it

So

A departmental push

cc: jenhegna1 - https://www.flickr.com/photos/16584958@N00Moodle make-overs

cc: Ethan T. Allen - https://www.flickr.com/photos/96552810@N00We achieved Total Moodle

PART 2

Being (more) strategic

Its 2011

we have no clear education strategy

and Im asked to prepare an e-learning strategy(2012-2015)

Some horizon scanning

A spot of surveillance

Expert guidance

Textbook stuff

The leaders role is to describe reality and give hope.

Napoleon Bonaparte

Student views

Credits: Alex Dutton & Amy Wood

A digital story competition

Key strategic aims

1. Raising our profile as an educational leader

2. Building on the baseline

3. Seamless digital infrastructure

4. Connecting students, academics and ideas

Enablers

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

Participatory approach(Luckin et al. 2006; Sharpe et al. 2008)

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00E-learning champions

Academic + AdministratorLocal strategic statementsShare good practiceNetworks and special interest groups

Digital Education support structureCore servicesInnovationEvaluationChampionsSchool-facingadvisors

How did we do?

1. Raising our profile as an educational leader?

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Photo by janwillemsen - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8725928@N02Created with Haiku Deck

Photo by Foxtongue - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/51035655711@N01Created with Haiku Deck

64

UCLeXtend

Course discoveryRegistration and paymentLearning environment

67

118 courses17,000 learners

FutureLearn

2. Building on the baseline?

UCL Baseline 2016

bit.ly/1Rx5vDOTen categories:StructureOrientationCommunicationAssessmentResourcesCross-platform compatibilityAccessibilityIntellectual propertyActive participationQuality assurance

3. Seamless digital infrastructure?

Interfaces rather than integrationMoodle

CMISTimetabling SITSStudent Information

4. Connecting students, academics and ideas?

Thinking is easy, acting is difficult, and to put ones thought into action is the most difficult thing in the world.

GoetheThe smallest of deeds always exceeds the grandest of intentions.

Anon(And Jason Nortons email signature)

PART 3 Connectivity

Its 2016

Weve had a change of guard

Gabriel Vilenna Fernandez https://flic.kr/p/8ejM1e

providing a powerful guiding coalition (Kotter 2006)

ProvostMichael ArthurVice ProvostAntony SmithEducational DevelopmentDilly Fung

And have a strategy, with education at the core

ER

84

We will develop a distinctive digital infrastructure to connect students with each other, with staff and with the outside world to support networked, research-based and interdisciplinary education.

85

CLEThe existing VLE will be augmented by a set of communication, collaboration and productivity tools that will together form our Connected Learning Environment

86

Beyond modulesBeyond UCLShowcaseStudent controlNetworksRecommendations

Student Sites

UCL Together Core VLE

Core VLE

UCL Together (a working title)

Credits: Hana Mori & Beatrice Maidman

cc: daniel_iversen - https://www.flickr.com/photos/29148810@N05An academic social network

92

CommunitiesMock upRecommendationsVotes & RewardsEventsUpdates

93

cc: virginied - https://www.flickr.com/photos/12886019@N00Recommendations - content

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00Recommendations - people

cc: GotCredit - https://www.flickr.com/photos/30576334@N05News spaces, people, resources, trending

cc: Methos04 - https://www.flickr.com/photos/54939367@N00Audience management

cc: afagen - https://www.flickr.com/photos/51035749109@N01Social media

cc: mikecogh - https://www.flickr.com/photos/89165847@N00Tagging

And, possibly

Idea generation

Leaderboards

Kudos GuruNoviceExpertMaster

Badges https://www.flickr.com/photos/girlguidesofcan/8488348265/

A bit more open

Easy to useElegantCustomisableFeels like education

Plus

CommunitiesMock upRecommendationsVotes & RewardsEventsUpdates

107

Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00Created with Haiku Deck

Possible a partnership approach have run a couple of procurement exercises using this approach108

Student Sites

UCL Together Core VLE

Student sites(another working title)

Univ