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Mohamad Abdullah bin Hemdi Professor Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Puncak Alam [email protected] Office: 03-3258 7600 h-index: 12 i10-index: 19 Citations: 692 bit.ly/prismadrdon Hospitality & Human Resources Management Hospitality management, Hospitality employees’ work-related beliefs, attitudes, and behavioral outcomes, HRM practices, employee performance, organizational justice, psychological contract, organizational politics, organizational support, job satisfaction, organizational commitment, trust, turnover intentions, organizational citizenship behavior, and deviant behaviors. Tourism Management Tourism destinations planning and development, medical tourism, tourism economics. Doctoral Degree 2006 PhD in Human Resource Management Universiti Sains Malaysia Master Degree 1996 Msc. In Hospitality Management Sheffield Hallam University, United Kingdom Bachelor Degree 1994 B.Sc. in Hotel, Restaurant and Tourism Management University of New Orleans, USA Diploma 1986 Diploma in Hotel & Catering Management Universiti Teknologi MARA, Malaysia RESEARCH AREA ACADEMIC QUALIFICATIONS
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Mohamad Abdullah bin Hemdi

Feb 10, 2022

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Page 1: Mohamad Abdullah bin Hemdi

Mohamad Abdullah bin Hemdi Professor

Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Puncak Alam

[email protected]

Office: 03-3258 7600

h-index: 12 i10-index: 19 Citations: 692

bit.ly/prismadrdon

Hospitality & Human Resources Management

Hospitality management, Hospitality employees’ work-related beliefs, attitudes, and behavioral outcomes, HRM practices, employee performance, organizational justice, psychological contract, organizational politics, organizational support, job satisfaction, organizational commitment, trust, turnover intentions, organizational citizenship behavior, and deviant behaviors.

Tourism Management Tourism destinations planning and development, medical tourism, tourism economics.

Doctoral Degree 2006

PhD in Human Resource Management Universiti Sains Malaysia

Master Degree 1996

Msc. In Hospitality Management Sheffield Hallam University, United Kingdom

Bachelor Degree 1994

B.Sc. in Hotel, Restaurant and Tourism Management University of New Orleans, USA

Diploma 1986

Diploma in Hotel & Catering Management Universiti Teknologi MARA, Malaysia

R E S E A R C H A R E A

A C A D E M I C Q U A L I F I C A T I O N S

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M o h a m a d A b d u l l a h H e m d i P a g e | 2

No Posiiton From Until

1 Dean Faculty oh Hotel and Tourism Management Universiti Teknologi MARA Selangor

01/07/2012 30/06/2018

2 Deputy Rector Academic and International Affairs Universiti Teknologi MARA Pulau Pinang

01/07/2007 30/06/2011

3 Deputy Director of Student Affairs and Alumni (Acting) Universiti Teknologi MARA Pulau Pinang

01/07/2009 31/12/2009

4 Head Faculty of Hotel and Tourism Management Universiti Teknologi MARA Pulau Pinang

01/01/2007 30/06/2007

5 Head of Program Diploma Hotel Management (HM10)

01/01/2007 31/5/2002

6 Program Coordinator UiTM Affiliated Colleges

1/6/2000 14/4/2001

7 Manager Food & Beverages Department Intekma Resort

1/1/1999 30/3/2000

8 Manager Food & Beverages Department Hotel UiTM

1/1/1995 31/12/1995

9 Resident Staff Cemara College, Universiti Teknologi MARA Shah Alam

1/8/1998 1/3/2003

A. JOURNAL

1. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2019), Does ranking explain actual performance ? A case of WEF Tourism Competitiveness Report, ICHRIE Research Report, 1-2. ISSN :2476-1060

2. Mohd Zahari, M. S., Hanafiah, M. H., & Hemdi, M. A. (2018). iCGPA as an Integrated Grading System: A Qualitative Study . The New Educational Review, 167-175 (Scopus Q3).

3. Hemdi, M. A., Abang Othman, D. N., Ahmad, N. F. (2017). Boutique hotel attributes and guest behavioral

intentions, Journal of Tourism, Hospitality and Culinary Arts, 2(9), 257-266, eISSN:1985-8914

4. Mohd Zahari, M. S., Hanafiah, M. F., & Hemdi, M. A. (2017). CGPA as an Integrated Grading System :A Qualitative Study. The New Educational Review, 49(1), 167-175. ISBN: 17326729. (Q2:SCOPUS)

5. Jamaluddin, M. R., Abdul Hadi, H., Radzi, S,M,., & Hemdi, M. A. (2017). Identifying Green Practices Through

Formative Construct. Advanced Science Letters, 23(11), 10418-11633, SBN / ISSN: 936-7317.

A C A D E M I C L E A D E R S H I P A P P O I N T M E N T

P U B L I C A T I O N S

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6. Ismail, M. N. I., Hanafiah, M. H., Sumarjan, N., Hemdi, M. A., & Zulkifli, M. I. (2017).Customer's acceptance, usage and M-Satisfaction of Mobile Hotel Reservation Apps (MHRA). Journal of Tourism, Hospitality and Culinary Arts, 9(2), 425-442. eISSN:1985-8914.

7. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2016). Does Tourism Destination Competitiveness Lead to

Performance? A Case of ASEAN Region. International Interdisciplinary Journal Tourism, 3(64), 251-260 (Q2:SCOPUS)

8. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2016) Tourism destination competitiveness: Towards a

performance-based approach. Tourism Economics, 22(3), 629-636. (Q2:SCOPUS)

9. Khan, M. L., Salleh, R., & Hemdi, M. A. B. (2016). Effect of Protean Career Attitudes on Organizational Commitment of Employees with Moderating Role of Organizational Career Management. International Review of Management and Marketing, 6(4S), 155-160. (Q4:SCOPUS)

10. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2015). Reflections on Tourism Destination Competitiveness (TDC)

Determinants. Advanced Science Letters, 21(5), 1571-1574. (Q3 :SCOPUS)

11. Hanafiah, M. H., & Hemdi, M. A. (2014) .Community Behaviour & Support towards Island Tourism Development. International Journal of Social, Human Science, and Engineering, 8 (3), 167-171.

12. Razali, M. A., Tazijan, F. N., Rahim, S. A., Zulkifli, F. A., Isa, N. F., & Hemdi, M. A. (2012). Perfecting the culinary

arts via the You Tube way. International Journal of e-Education, e-Business, e-Management and e-Learning, 2(3), June 2012. 214-217. (Q4 :SCOPUS)

13. Hemdi, M. A. (2011). The effect of organizational justice and organizational trust on hotel employees’

turnover intentions. Res Manageria – Scientia Journal, 2(6), 84-96. ISSN: 2230-9462 (Online). (Q4 :SCOPUS)

14. Hemdi, M. A., Rahim, A. R. (2011). The Effect of Psychological Contract and Affective Commitment on Turnover Intentions of Hotel Managers. International Journal of Business and Social Science, 2 (23), 76-88,

Special Issues December 2011. ISSN 2219-1933 (Print), 2219-6021 (Online).

15. Alan Ramley, S. Z., Radzi, S. M,. Hemdi, M. A. & Othman, Z. (2010). An empirical assessment of hotel managers’ turnover intentions: The impact of organizational justice. SEGI Online Review, 3 (1), 3 – 19, ISSN No: 1985-5672

16. Hemdi, M. A., & Rahman, N. A. (2010). Turnover of hotel managers: Addressing the effect of psychological

contract and affective commitment. World Applied Science Journal, 10 (Special Issues on Tourism & Hospitality), 1- 13. ISSN: 1818-4952. (Q4 :SCOPUS)

17. Hemdi, M. A. (2009). Service Employees’ Acceptance of Hotel Front Office Systems: A Test of Technology Acceptance Model. ESTEEM Academic Journal of UiTM Pulau Pinang, 5 (2), 1 – 19. ISSN: 1675-7939

18. Hemdi, M. A. (2009). Investigating Hotel Employee’s Organizational Commitment: The Influence of Human Resource Management Practices and Perceived Organizational Support. Journal of Tourism, Hospitality and Culinary Arts, 1(3), 1-18. ISSN: 1985-8914.

19. Alan Ramley, S. Z., Radzi, S. M. & Hemdi, M. A. (2009). An empirical assessment of hotel managers’

turnover intentions: The impact of organizational justice. Journal of Tourism, Hospitality and Culinary Arts, 1(1), 1-22. ISSN: 1985-8914.

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20. Hemdi, M. A., & Nasurdin, A. M. (2008). Investigating the influence of organizational justice on hotel

employees’ organizational behavior intentions and turnover intentions, Journal of Human Resource in Hospitality and Tourism, 7(1), 1-23. ISSN: 1533-2845. (Q2 :SCOPUS)

21. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of Human Resource Management Practices on

Turnover Intentions: The mediating role of employee trust in organization, Team Journal of Hospitality & Tourism, 4(1), 12-26. ISSN: 1823-4003.

22. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational Justice and Deviant Behaviors in the Hotel Industry,

Team Journal of Hospitality & Tourism, 3(1), 31-40. ISSN: 1823-4003.

23. Nasurdin, A. M., Hemdi, M. A., & Ramayah, T. (2006). Job satisfaction and affective commitment as predictors of in-role behavior. Asean Journal on Hospitality and Tourism, 5(2), 89-102. ISSN: 1412-2073.

24. Hemdi, M. A., & Nasurdin, A. M. (2006). Predicting turnover intentions of hotel employees: The influence of

employee human development human resource management practices and trust in organization. Gadjah Mada International Journal of Business, 8(1), 21-42. ISSN: 1411-1128.

25. Hemdi, M. A., & Nasurdin, A. M. (2006). Investigating the role of human resource management practices and

trust in organization on turnover intentions of hotel employees. Journal of Organizational and Behavioral Research, 1(1), 33-48. ISSN: 1907-4468.

26. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intention of Malaysian hotel employees: The role of human

resource management practices and trust in organization. Asean Journal on Hospitality and Tourism, 4(2), 115-127. ISSN: 1412-2073

27. Hemdi, M. A., & Tamalee, K. (2005). What motivates Malaysian hotel employees: An exploratory study. Team

Journal of Hospitality & Tourism, 1(2), 26-37. ISSN: 1823-4003.

28. Hemdi, M. A., & Nasurdin, A. M. (2004). A conceptual model of hotel managers’ turnover intentions: The moderating effect of job-hopping attitudes and turnover culture. Team Journal of Hospitality & Tourism, 1(1), 63-76.

B. CONFERENCE PROCEEDINGS 1. Hemdi, M.A., Ismail, M. N. I., & Hanafiah, M. H. (2018). Job hopping attitude and turnover intention of gen y hotel

employees: a review and research agenda, Proceeding of The 4th World Research Summit for Tourism and Hospitality, Rosen College of Hospitality Management, Orlando, Florida: USA.

2. Hemdi, M.A., Buang, F., & Saidmamatov, O. (2018). Investigating the Role of Motivational Factors and Job-Hopping Attitudes on Turnover Intentions of Gen Y Hotel Employees, Proceedings of the 4th International Conference on Hospitality and Tourism, Tamu Hotel , KL. 22 – 23 Nov 2018.

3. Hemdi, M. A., Ismail, M. N, I., & Hanafiah, M. H. (2017). Job Hopping Attitude and Turnover Intention of Gen Y Hotel Employees: A Review and Research Agenda, Proceeding of the 4th World Research Summit for Tourism and Hospitality, University of Central Florida & Elsevier, Orlando, Florida. USA. 8-11 Dec 2017

4. Buang, F. H., Hemdi, M. A., & Hanafiah, M. H. (2016). Job hopping attitude and turnover intention of Gen Y hotel employees : A review and research agenda, Proceeding of the Social Sciences Post Graduate International Seminar (SSPIS), 108-114, 15th December 2016, USM. ISBN : 978-962-11473-8-2.

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5. M. H. Hanafiah, M. A. Hemdi, I. Ahmad &D. Darson. (2016). Tourism core and created resources: Assessment

on travel and tourism competitiveness index (TTCI ranking and tourism performance. Procceding of the 3rd. International Hospitality and Tourism Conference (3rd. IHTC 2016), 383-388, 10-12 Oct, Bandung. Indonesia. (SCOPUS Index).

6. M. A. Hemdi, S. A. S. Rahman, M. H. Hanafiah & A. Adanan. (2016).Airport self service check-in: The influence of customer readiness and customer satisfaction. Procceding of the 3rd. International Hospitality and Tourism Conference (3rd. IHTC 2016), 537-541, 10-12 Oct, Bandung. Indonesia. (SCOPUS Index).

7. M. I. Zulkifly, M. S. M. Zahari, M. H. Hanafiah, M. A. Hemdi & M. N. I. Ismail (2016). Customer’s technology

readiness and customer information satisfaction on tablet-based menu ordering experience. Procceding of the 3rd. International Hospitality and Tourism Conference (3rd. IHTC 2016), 549-553, 10-12 Oct, Bandung. Indonesia. (SCOPUS Index).

8. M. A. Hemdi, N. A. Hassan, N. Aminuddin, & A. Adanan (2015). Medical tourism destination choice: A Proposition

and research agenda. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 185-188. ISBN: 978-1-138-02932-3. (indexed by SCOPUS)

9. S. Zurena, M.S.M. Zahari & M.A. Hemdi (2015). Restauranteurs’ responsiveness toward smart card’s usage in restaurant. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 207-210. ISBN: 978-1-138-02932-3. (indexed by SCOPUS)

10. S.A.S. Abdul Rahman & M.A. Hemdi (2015). Continuance intention of self-service check-in technology at KLIA2:

The influence of technology readiness index and customer satisfaction. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 215-217. ISBN: 978-1-138-02932-3. (indexed by SCOPUS)

11. M.Z. Suhaimi, M.S.M. Zahari & M.A. Hemdi (2015). A causal relationship between adaptation on ethnics’ type of

foods and formation of the common acceptable cuisine. Proceeding of the Hospitality & Tourism Conference 2015 (HTC2015), Melaka, Malaysia. 2 – 3 November 2015. Pg. 267-271. ISBN: 978-1-138-02932-3. (indexed by SCOPUS)

12. Hassan, N. A., & Hemdi, M. A. (2015). The influence of destination image on medical touris’s intention for future

destination choice. Proceeding of the Asia Pacific International Conference on Environment- Behavior Studies 2015 (AicE-Bs2015). Barcelone, Spain. 30th August 2015 – 4th September 2015. (indexed by SCOPUS)

13. Hemdi, M. A., Hassan, N. A., & Adanan, A. (2015). Predictors of medical tourism medical destination choice: A

review and research agenda. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015.

14. Hanafiah, M. H., Hemdi, M. A., & Ahmad, I. (2015). Tourism core resources: Influences on travel and tourism competitiveness index and tourism performance. Proceeding of the Tropical Tourism Outlook Conference: Balancing Development and Sustainability in Tourism Destinations, Lombok, Indonesia. 29-31 July 2015. (indexed by SCOPUS)

15. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014). Common Acceptable Cuisine and National

Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. (indexed by SCOPUS)

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16. Hemdi, M. A. & Othman, N. (2014). Corporate Social Responsibility (CSR) Activities, Brand Image and Hotel Guest Retention. Proceeding of The International Hospitality & Post Graduate Conference 2013.17-21, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. (indexed by SCOPUS)

17. A. H. Raeis, M. S. Mohd Zahari, M. A. Hemdi, & M. Z. Suhaimi. (2014). Iranian Restaurant Business in Malaysia:

Diagnosing Operators' View. Proceeding of The International Hospitality & Post Graduate Conference 2013. 335-340, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. (indexed by SCOPUS)

18. M.Z. Suhaimi, M. S. Mohd Zahari, Z. Othman & M. A. Hemdi. (2014). common Acceptable Cuisine and National

Food Identity. Proceeding of The International Hospitality & Post Graduate Conference 2013. 353-358, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. (indexed by SCOPUS)

19. K. M. Abdullah, M. S. Mohd Zahari, R, Muhammad, & M. A. Hemdi. (2014). Chinese Cooking Methods

Terminologies: Understanding and Usage Among Young Chinese Culinarians. Proceeding of The International Hospitality & Post Graduate Conference 2013. 443-447, UiTM Shah Alam, Malaysia, ISBN: 978-1-138-00151-0. (indexed by SCOPUS)

20. Hemdi, M. A., Mohd Hanafiah, M. H., & Tamalee, K. (2013). The Mediation Effect of Psychological Contract

Fulfillment on Discretionary Human Resource Practices and Organizational Citizenship Behaviors of Hotel Employees. Proceeding of The 4th International Conference on Business, Economics and Tourism Management (CBETM2013), 1-5, Jeju Island, Korea, 19-20 Oct 2013. ISBN: 978-981-07-8017-3.

21. M. A. Hemdi, M. A. Razali, N. R. Nik Abd Rashid, & R. Nordin. (2012). Organizational Citizenship Behavior of Hotel

Employees: Investigating the Impact of Organizational justice. Proceedings of The International Hospitality and Tourism Conference (IHTC 2012), 159-164, Kuala Lumpur, Malaysia, 3 – 5 Sept 2012. ISBN: 978-0-415-62133-5, Taylor & Francis Press. (indexed by SCOPUS)

22. Hemdi, M. A., Omar, M. W., & Azmi, A. (2012). The effect of organizational justice and organizational trust on

hotel employees’ turnover intentions. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 2186 – 2205, 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. ISBN: 978-967-5705-05-2. WEBSITE: www.internationalconference.com.my

23. Omar, M. W., Mohd Ali, M. N., Anuar, M. M., & Hemdi, M. A. (2012). The Role of Relationship Marketing in Brand

Loyalty. Proceeding of The 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 12 – 13 March 2012. Golden Flower Hotel, Bandung, Indonesia. 847 - 854,.ISBN:978-967-5705-05-2.WEBSITE: www.internationalconference.com.my

24. Hemdi, M. A. (2011). The impact of perceived service quality on customer brand loyalty within the Malaysian

hotel industry. Proceedings of The 5th. International Conference of the Asian Academy of Applied Business (AAAB2011)- Strengthening Networking and Competitiveness of Asian Economies, 9 – 10 June 2011, Phnom Penh, Cambodia. ISBN: 978-983-2868-02-6.

25. Hemdi, M. A., Rahmahtullah Khan, H. K., & Rahman, N. A. (2010). The effect of psychological contract and

affective commitment on turnover intentions of hotel managers. Proceedings of The 8th. APacCHRIE Conference 2010 – Integrating Hospitality & Tourism in Asia and Pacific, 12 – 14 August 2010, Phuket, Thailand. 75 - 93, ISBN: 979-616-7375-22-9.

26. Hemdi, M. A., Rezo, K. H., & Razali, M. A. (2009). Perceptions of organizational justice on citizenship behavior

intentions and turnover intentions of hotel employees, Proceedings of The 4th. International Conference of the Asian Academy of Applied Business (AAAB2009) – Managing Asian Business Corporations in the 21st. Century, 17 – 18 Dec 2009, Makati, Manila, Philiphines. ISBN: 978-983-2868-01-9.

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27. Hemdi, M. A. (2009). Organizational Commitment of Malaysian Hotel Employees: The Influence of Human Resource Management Practices and Perceived Organizational Support. Proceedings of The International Conference on Human Capital Development (ICONHCD) 2009 – “Enhancing Human Capital Development Through Different Roles and Perspectives”. 25 – 27 May 2009, Kuantan. Pahang. ISBN 978-967-5080-51-7.

28. Hemdi, M. A. (2008). An investigation on service employees’ acceptance of hotel front office systems: A test of

technology acceptance model. The 2nd International Conference on Science and Technology (ICSTIE 2008) – Application in Industry and Education. 12–13 Dis 2008. UiTM Pulau Pinang. ISBN 978-983-42204.

29. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2008). An Empirical assessment of hotel managers’ turnover intentions:

The influence of psychological contract violation. Proceeding of the 7th. Asia Pacific Forum for Graduate Students – Research in Tourism. 3 – 4 June 2008, UiTM Malaysia. ISBN 978-967-305-143-4.

30. Alan, Z. M., Radzi, S. M., & Hemdi, M. A. (2007). An empirical Assessment of hotel managers’ turnover intentions:

The impact of organizational justice. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003.

31. Hemdi, M. A., & Nasurdin, A. M. (2006). Organizational justice and deviant behavior in the hotel industry.

Proceedings of the 4th. National Tourism & Hospitality Educators Conference 2006, 9 – 10 March, Unitar Petaling Jaya: Malaysia. ISSN: 1823-4003.

32. Hemdi, M. A., Nasurdin, A. M. & Hamid, M. A. (2007). Human resource management and organizational

citizenship behavior: The mediational role of job satisfaction. Proceeding of The 7th Asian Academy of Management Conference 2007 – “Reimagining management in an Era of Multiple Crises: Success and Sustanability of Business in Dynamic Asia”, 21st – 25th May, 2007, Pulau Pinang, Malaysia. Vol. 1, 367-377, ISBN: 983-2932-02-5.

33. Hemdi, M. A. (2007). Investigating hotel employees’ organizational commitment: The influence of human

resource management practices and perceived organizational support. Proceeding of the 3rd. Tourism Outlook Conference 2007, 16th – 18th July, 2007, Kuala Lumpur Malaysia.

34. Hemdi, M. A., & Hamir, N. (2007). Clarifying the effects of human resource management practices on turnover

intentions: The mediating role of employee trust in organization. Proceedings of the 5th. National Tourism & Hospitality Educators Conference 2007, 3 Aug. – 4 Aug., Universiti Sains Malaysia: Malaysia. ISSN: 1823-4003.

28. Hemdi, M. A., & Nasurdin, A. M. (2005). The influence of HRM practices on hotel employees’ cognitive and

affective attitudes. Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4.

29. Nasurdin, A. M., & Hemdi, M. A. (2005). The impact of organizational politics on workplace deviant behavior.

Proceeding of the First East Asian International Conference on Human and Social Development 2005, “Emerging Challenges in Human and Social Development”, 12 – 14 Nov., Kuala Lumpur: Malaysia. ISBN: 928-3292-64-4.

30. Hemdi, M. A., & Nasurdin, A. M. (2005). Predicting trust among Malaysian hotel employees: The influence of

human resource management practices. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 28 – 29 Nov., Pulau Pinang: Malaysia. 535-541, ISBN: 983-3282-60-1.

31. Nasurdin, A. M., & Hemdi, M. A. (2005). Perceived organizational support and commitment: Addressing the

impact of gender. Proceeding of the International Conference on Tourism and Hospitality, “Rejuvenating the Industry: Concerns and Task Ahead”, 28 – 29 Nov., Pulau Pinang: Malaysia. 542-548, ISBN: 983-3282-60-1.

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32. Hemdi, M. A., & Nasurdin, A. M. (2005). Turnover intentions of hotel employees: An investigation on the impact

of perceived human resource management practices and trust in organization. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 26 – 28 May, Kuala Lumpur: Malaysia. 837-847, ISBN: 983-42475-0-8.

33. Nasurdin, A. M., & Hemdi, M. A. (2005). Procedural justice, citizenship behavior, and service quality: An agenda

for hotels. Proceedings of the 3rd. Asia Pacific CHRIE Conference 2005 – “Charting Our Ways Through Education and Research”, 26 – 28 May, Kuala Lumpur: Malaysia. 589-598, ISBN: 983-42475-0-8.

34. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management practice, affective commitment, and

turnover intentions: A test of mediation. Proceeding of the Sixth Asian Academy of Management Conference 2005 –“Emerging Asian Economy: Local Strategies, Global Impact”, , 9 – 11 December, Ipoh: Malaysia. Vol. 1, 59-67, ISBN: 983-2932-02-5.

35. Nasurdin, A. M., & Hemdi, M. A. (2005). The role of organizational justice in determining deviant behavior.

Proceeding of the Sixth Asian Academy of Management Conference 2005 –“Emerging Asian Economy: Local Strategies, Global Impact”, 9 – 11 December, Ipoh: Malaysia. Vol. 1, 204-210, ISBN: 983-2932-02-5.

36. Hemdi, M. A., & Nasurdin, A. M. (2005). Employees demography, organizational attitudes, and turnover

intentions: The case of hotel employees in Malaysia. Proceedings of the GBDI International Conferences 2005 – Competing in the 21st. Century, 3 – 6 January, Bangkok: Thailand.

37. Hemdi, M. A., & Nasurdin, A. M. (2005). Human resource management practices and turnover intentions: The

mediating role of trust in organization. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 28 – 30 July, Padang: Indonesia. 230-240, ISBN: 983-264372-4.

38. Hemdi, M. A., & Nasurdin, A. M. (2005). Organizational citizenship behavior and service quality: The case of

hotels. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 28 – 30 July, Padang: Indonesia. 501-508, ISBN: 983-264372-4.

39. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). Predicting turnover intentions: The impact of job satisfaction

and organizational commitment. Proceedings of The 2nd. International Conference of The Asian Academy of Applied Business, “Capitalizing the potential of the Asian Market”, 28 – 30 July, Padang: Indonesia. 250-258, ISBN: 983-264372-4.

40. Hemdi, M. A., Nasurdin, A. M. (2003). A Conceptual Model of Hotel Managers’ Turnover Intentions: The

Moderating Effect of Job-Hopping Attitudes and Turnover Culture. Proceedings of the 2nd. National Tourism & Hospitality Educators Conference 2003. 10 – 11 Oct., Shah Alam: Malaysia. ISSN: 1823-4003.

41. Hemdi, M. A., & Tamalee, K. (2004). What Motivates Malaysian Hotel Employees: An Exploratory Study.

Proceedings of the 3rd. National Tourism & Hospitality Educators Conference 2004, 30 Sept. – 1 Oct., KDU College Damansara: Malaysia. ISSN: 1823-4003.

42. Hemdi, M. A., Nasurdin, A. M. (2005). The Role of HRM Practices and Trust in Organization on Turnover

Intentions among Hotel Employees: A Review and Research Agenda. Proceedings of The International Conference on Tourism Development – “Tourism Vehicle for Development”, 9 – 11 January, Penang: Malaysia. Vol. 2, 434-445, ISBN: 983-41794-7-8.

43. Nasurdin, A. M., Ramayah, T., Hemdi, M. A. (2005). The Influence of Job Satisfaction on Turnover Intentions

within the Malaysian Hotel Industry: An Investigation on the Role of Gender as Moderator. Proceedings of The

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International Conference on Tourism Development - “Tourism Vehicle for Development”, 9 – 11 January, Penang: Malaysia. Vol. 2, 399-410, ISBN: 983-41794-7-8.

44. Hemdi, M. A., Nasurdin, A. M. (2003). Antecedents of Intention to Turnover Among Hotel Managers: A Proposed

Model. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, 10 -13 September, Pahang, Malaysia. Vol. 2, 475-483, ISBN: 983-2932-00-9.

45. Nasurdin, A. M., Ramayah, T., Hemdi, M. A., & Voon, S., L. (2003). Job Satisfaction and Turnover Intentions: A

Study Among Academicians. Proceedings of the Fifth Asian Academy of Management Conference 2003 – “Challenges of Global Business: The Asian Perspective, 10 -13 September, Pahang, Malaysia. Vol. 1, 229-236, ISBN: 983-2932-00-9.

46. Hemdi, M. A., Nasurdin., A. M., & Ramayah, T. (2003). Motivational preferences of hotel employees: Implications

for managers. Proceedings of the National Human Resources Development Conference 2003 – “Preparing Knowledge Workers for Nation Building”, 15-16 December, Sarawak. Pg 217-226,

C. POLICY PAPER/DOCUMENT/BOOK

No Title Publisher Contribution Year

1. Program Standard for Hospitality and Tourism (2nd Edition)

Malaysian Qualifications Agency (MQA)

Chaiman 2019

2. Program Standard: Hospitality and Tourism (2nd Edition)

Malaysian Qualifications Agency (MQA)

Chaiman

Panel Expert 2018

3. Implementaion Guidelines for 2u2i Mode of Study (Garis Panduan Pelaksanaan Mod Pengajian 2u2i)

Ministry of Higher Education (MOHE), Malaysia

Expert Panel (Deputy Chairman)

2017

4. Code of Practice for TVET (Technical, Vocational, Education and Training) Program Accreditation

Malaysian Qualifications Agency (MQA)

Expert Panel (Deputy Chairman)

2016

5. Guidelines to Good Practices: Work-Based Learning (GGP:WBL)

Malaysian Qualifications Agency (MQA)

Expert Panel (Chairman)

2015

6. Program Standard for Hospitality and Tourism (1st Edition)

Malaysian Qualifications Agency (MQA)

Expert Panel (Deputy Chairman)

2012

7. Daftar Ungkapan Umum Pelancongan dan Perhotelan

Dewan Bahasa dan Pustaka

ISBN: 983-62-6718-2

Expert Panel (Member)

1999

D. MANUSCRIPT

1. REGIONAL AND COUNTRY REPORTS ON MAPPING SKILLS DEVELOPMENT AND LIFELONG

LEARNING PATHWAYS IN THE PACIFIC ISLAND STATES, Research Technical Report: UNESCO Ref

4500336997.

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No Year Awards Program

1. 2018 Best Professor in Hospitality and Tourism Management Management

The Golden Globe Tigers Award (Education Leadership)

2. 2016 Gold Medal Tourism Destination Competitiveness Ranking: Towards a Performance-based Approach

Invention, Innovation & Design Exposition 2016 (iidex)

3. 2016 Gold Medal Tourism Destination Competitiveness Ranking: Towards a Performance-based Approach

International Food and Tourism, Innovation, Invention & Creativity (iFaTIIC2016)

4. 2014 Distinguished Service Award Anugerah Khidmat Cemerlang

Universiti Teknologi MARA

5. 2010 Gold Medal Coconut Energy Bar - Use of Coconut Fibre in Candy Making

The Belgian and International Trade Fair for Technological Innovation - Brussels, Belgium

6. 2010 Bronze Medal Carageenan As a Binding Agent in Food Processing

Invention, Innovation & Design Research Management Institute, Universiti Teknologi MARA

7. 2009 Silver Medal Frozen Malay Kuih

Invention, Innovation & Design Bio Malaysia

8. 2009

Best Paper Award Perceptions of organizational justice on citizenship behavior intentions and turnover intentions of hotel employees

4th. International Conference of The Asian Academy of Applied Business Makati, Manila, Filipina

9. 2009 Gold Medal Pankek Kelapa

Invention, Innovation & Design Research Management Institute, Universiti Teknologi MARA

10. 2009 Silver Medal Coconut Energy Bar

Invention, Innovation & Design Research Management Institute, Universiti Teknologi MARA

11. 2007 Distinguished Service Award Anugerah Khidmat Cemerlang

Universiti Teknologi MARA

12. 2006 Best Paper Award Organizational justice and deviant behavior in the hotel industry.

4th. Tourism and Hospitality Educators National Conference (Hotel Management) Malaysia

13. 2004 Best Paper Award What Motivates Malaysian Hotel Employees: An Exploratory Study

3rd. National Tourism Educators Conference 2004 (Hospitality & Foodservice) Malaysia

14. 2000 Distinguished Service Award Anugerah Khidmat Cemerlang

Universiti Teknologi MARA

A C A D E M I C A W A R D S

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No Year Institution Program

1. 20/04/2020 – 30/04/2020

Urgench State University, Uzbekistan

Visiting Professor

2. 2016

(13/05/2016 – 23/05/2016)

Burgas Free University, Bulgaria

Erasmus+ International Teaching Mobility

No Thesis Title Student Name Responsibility Level of study

1 Modeling Tourism Economics: Application for Malaysia Tourism Economic Industry

Mohd Hafiz Mohd Hanafiah

Supervisor PhD (Completed)

2 Restauranteurs and Diners Responsiveness Toward Smart Card Usage in Restaurants

Zurena @ Rena Shahril

Co-Supervisor PhD (Completed)

3 Technology readiness, Customer Perceived Value and Customer’s Information Satisfaction on Tablet Based Menu Ordering

Muhammad Izzat bin Zulkifly

Co-Supervisor PhD (Completed)

4 Protean career attitude, career management and career success on hotel managers organizational commitment

Latif Khan Co-Supervisor PhD (Completed)

5 The Importance of Vocational Training and Technical Skill in Tourism Program: Impact to The Tourism Industry

Jeffridzal bin Ismail Supervisor PhD (Progressing)

6 Customer’s Acceptence and Usage of Mobile Hotel Reservation Apps (MHRA)

Mohd Noor Ismawi Ismail

Supervisor PhD (Progressing)

7 Innovation and Hotel Performance Tajul Fitri bin Mohd Diah

Supervisor PhD (Progressing)

8 Succession Planning in Malaysia Hotel Industry: Implications for Human Capital Development

Hasniza Bt Abdullah

Supervisor PhD (Progressing)

9 Malaysian Medical Tourism: investigating predictors for destination choice

Norhaslin Bt Abu Hassan

Supervisor PhD (Progressing)

10

Museum and Arts Galleries Brand Loyalties: Investigating the influence of brand attributes, perceived value, brand trust and brand commitment

Mahjoubeh Famori Supervisor PhD (Progressing)

11 Vocational Program Employability Skills Towards Hotel Industry

Muhammad Huzaifah Bin Mohd Annuar

Co-Supervisor PhD (Progressing)

I N T E R N A T I O N A L T E A C H I N G A P P O I N T M E N T

P h d T H E S I S S U P E R V I S I O N

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No Dissertation Title Student Name Responsibility Level of Study

1. The Influence of Leadership Styles and Job Satisfaction on Job Performance among Hotel Employees

Nur Amalina Amira Ramli

Main Supervisor

M.Sc in Hospitality Management (2020)

2.

Female Chef Career Advancement : Investigating the Influence of Work-Life Balance, Gender Descrimination, and career commitment

Siti Ida Isnainie Bt Md Mubin

Main Supervisor

M.Sc in Hospitality Management (2019)

3. The influence of organizational justice, affective commitment and work engagement of hotel employees

Nur’Afini Zamri Main

Supervisor

M.Sc in Hospitality Management (2019)

4. The mediating effect of visitors satisfaction on museum attributes and intention to revisit nNational Museum, Malaysia

Nurmirasari Binti Nazari

Main Supervisor

M.Sc in Hospitality Management (2018)

5. Investigating the Impact of Boutique Hotel Attributes on Customer Satisfaction and Revisit Intention

Nur Farahwati Binti Ahmad

Main Supervisor

M.Sc in Hospitality Management (2018)

6. The Influence of Motivational Factors and Job Hopping Attitude on Hotel Employees’ Turnover Intentions

Fatin Hanani Bt Buang

Main Supervisor

M.Sc in Hospitality Management (2017)

7. Muslim Friendly Hotel : Work Environment Attributes, Job Satisfaction, and Work Engagement

Nur Aqilah Bt Jabat Main

Supervisor

M.Sc in Hospitality Management (2016)

8.

Continuance intention of self-service check-in technology at KLIA2: The influence of technology readiness index and customer satisfaction

Siti Ainin Sofiya Binti Hj Abdul Rahman

Main

Supervisor

M.Sc in Hospitality Management (2015)

9. The Moderating Effect of Perceived Value Towards Service Innovation and Guest Satisfaction

Siti Nur Ahmad Kamaruddin

Main

Supervisor

M.Sc in Hospitality Management (2015)

10. Hotel Corporate Social Responsibility, Brand Image, and Brand Loyalty

Nur Zalikha Othman

Main Supervisor

M.Sc in Hospitality Management (2012)

11. Turnover intentions of hotel managers: The influence of organizational justice,

Siti Zuraini bt Ramley Alan

Co-Supervisor Msc in Hospitality

M a s t e r D i s s e r t a t i o n S u p e r v i s i o n

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psychological contract violation, and affective commitment.

Management (2008)

No Thesis Title Student Name Level of study

1 The relationship between market orientation and service quality and its implication on business performance

Muhamad Bonnie Lopez bin Abdullah

Master in Hospitality Management

2 IT adoption level and managers acceptance: Its effects on managerial productivity in chained restaurant

Norzaidah bt. Ngali Master in Hospitality Management

3 Social carrying capacity at cultural festivals and heritage destinations in Malaysia: Crowding and customer satisfaction

Azien bt. Jamin Master in Hospitality Management

No Student Name Level of study

Thesis Title Institution VIVA Date

1.

Muhammad Ibrahim Babangida

PhD Serial Mediation on Technology Readiness and Trust as Moderator on Students’ Continuance Intention to Use Computer-Based Test

Universiti Sains Malaysia Jan 2020

2.

Qasim Ali Nisar PhD The Role of Leaders’ Emotion Management Towards Leaders Effectiveness in Non-Government Organization

Universiti Utara Malaysia

18 July 2019

3.

Tee Chee Wee PhD Talent Retention : Examining the Mediating Effects of Employee Engagement Among Gen Ys in Malaysia Manufacturing Sectors

Universiti Utara Malaysia

8 July 2019

4.

Ruzanna Bt Shahrin PhD The Determinants of Pro-Environmental Behaviors in the Context of Nutricosmetics Industry

Universiti Teknologi Malaysia

28 March 2019

I N T E R N A L E X A M I N E R

E X T E R N A L E X A M I N E R ( P h D & M S c )

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5.

Nur Zalika Othman PhD Memeriksa Hotel Patuh Shariah (SCH), Penerimaan Tetamu Hotel dan Hesetiaan Tetamu Hotel terhadap Hotel Bertaraf Lima Bintang di Malaysia

Universiti Sains Malaysia 4 July 2019

6.

Farah Wahida Binti Amran

MSc Influence of Working Environment, Workload and Job Autonomy Towards Job Stress Among Casual Dining Restaurant Employees

Universiti Putra Malaysia

4 July 2019

7.

Maisarah Bt Abdul Hamid

PhD Kajian Empirikal Tentang Pengunaan Dalam Amalan Pelancongan Lestari dan Faktor Mempengaruhi Kelestarian Perniagaan di Kalangan Agensi Pelancongan di Malaysia

Universiti Sains Malaysia 2/8/2018

8. Suhaida Herni Binti Suffarruddin

PhD Pelaksanaan Inovasai Dalam Program Homestay Di Semenanjung Malaysia

Universiti Sains Malaysia 13/11/2018

9. Ruzana Bt Shahrin PhD The Determinants of Pro-Environmental Behavior Nutricosmatics Industry

Universiti Teknologi Malaysia

7/8/2018

10. Nosheen Anwar MSc

Green Human Resource Management for Environmental Performance of University Campus

Universiti Teknologi Malaysia

5/3/2018

11. Maisoon Ahmad Mosa Abo-Murad

PhD

Organizational Cultural Barriers and Organizational Learning for Crisis Management in Hotel Industry

Universiti Teknologi Malaysia

17/4/2017

12. Edi Suhartiningsih N. Noto Sodarmo

DBA

Faktor-Faktor Yang Mempengaruhi Ganjaran Ketua Pegawai Eksekutif Di Firma Yang Tersenarai Di Bursa Saham Malaysia

Universiti Utara Malaysia

8/12/2016

13. Ashfaq Ahmed PhD

Moderating Effect of Co-worker Support on the Relationship between HRM Practices, Organizational Climate, Leadership and Orghanizational Commitment

Universiti Utara Malaysia

May 2016

14. Nasyira Bt Mohamad Nashuki

Master

Determinants of Intention to Leave VS Intention to Stay With Establishments: A Case in Casual Dining Restaurants in Klang Valley

Universiti Putra Malaysia

Aug 2015

15. Shahrin Saad PhD Integrated Strategy – Performance Relationship in

Universiti Utara Malaysia

Nov 2012

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Hotel Industry: The Moderating Effect of Star Rating

16. Toh Kah Ing Master

Small & Medium Chalet (SMC) Operators in Coastal Areas of East Peninsular Malaysia

Universiti Sains Malaysia May 2010

No Candidate Name Position Applied

Assessment Institution VIVA date

1. Dr. Md Lazim Mohd Zin

Associate Professor (DM54)

External Assessor for Academic Promotion.

Universiti Utara Malaysia

Feb 2018

2. Dr Munawar Mustafa

Associate Professor (DM54)

External Assessor for Academic Promotion

Universiti Utara Malaysia

August 2018

No Conference Organizer Title Role Date

1.

Seminar on Flexible Education 2019 (FlexEd2019) – Reimaginaring Higher Education. The Everly Putrajaya Hotel.

Jabatan Pengajian Tinggi, KPM & Malaysian Qualification Agency

Integrating Industry Practices and Profession into Academic Curriculum Through 2u2i and WBL

Keynote Speaker

& Panel

Session Chairman

3 – 4 July 2019

2. QS Subject Focus Summit : Hospitality & Tourism

UCSI & MyCenTHE

Integrating Industry Practices and Profession into Academic Curriculum Through 2u2i and WBL

Keynote Speaker

5 – 7 Dec 2018

3. 4th International Hospityality and Tourism Confetrence

UiTM The Changing Face of Hospitality and Tourism Research

Panel Session Chairman

22 – 23 Nov 2018

4. 10th Teaching & Learning Conference

Taylor’s University, Malaysia

Work-Based Learning : Challenges and Opportunities

Forum Penalist

30th. Sept 2017

E X T E R N A L A S S E S S O R F O R P R O M O T I O N

R O L E I N C O N F E R E N C E S

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5.

Seminar on University’s Social Engagement & Work-Integrated Learning Initiatives, Walailak University. Thailand

Walailak University, Thailand

2u2i Tru WBL : Development of Work Integrated Education in Malaysia

Guest Speaker

24 March 2017

6.

International Symposium on Work-Based Learning in Hospitality & Tourism Education 2015

UCSI University & MyCenTHE

The Development of Work-Based Learning Guidelines: A Malaysian Perspective and Experience

Keynote Speaker

20 Aug 2015

7. Terengganu International Eco & Marine Tourism (TEMCO2013)

State of Terengganu

Education and Research in Marine and Eco-Tourism: Current Perspectives and Future Directions

Keynote Speaker

18 – 16 Nov 2013

8. Global Cruise Tourism Conference 2015 Langkawi

WITM Event

Current Scope and Future Potential for Cruising in Asia – Challenges and Potential

Panel Session Chairman

5 – 6 Aug 2015

9.

1st International Islamic Tourism Standard Conference 2012 – PWTC Kuala Lumpur (5-6 Dec 2012)

Universiti Teknologi MARA

Islamic Principles Practiced During Ottoman Empire and Islamic Economic System

Panel Session Chairman

6 Dec 2012

No Conference/Journal Level Article title/track Date

1.

Technical Paper Reviewer - The 13th Asian Academy of Management International Conference 2019

International n Persuasion of High Performing Public Organizations to Achieve Vision Pakistan 2015

5 June 2019

2.

Technical Paper Reviewer - The 13th Asian Academy of Management International Conference 2019

International Environmental Indicators and Hotel Restaurants Performance

26 Mei 2019

3. International Journal of Hospitality Management

International

Extending the Scope of Hotel Client Reactions to Employee Injustice : Hotel Employer Reviews on the Internet

7 March 2017

4. Gadjah Mada International Journal of Business

International

The Effect of the Quality of Tourism Products and the Brand Image of Tourism on the Image of Banda Aceh as a Tourism City

Jan 2014

A R T I C L E R E V I E W E R

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5. International Journal of Hospitality Management

International

Breach of Psychological Contract, organizational Cynicism and Union Commitment: A Study of Hospitality Industry in Pakistan

Oct 2012

6. The 10th Asian Academy of Management International Conference

International

The Effects of Individual Characteristics and Work Characteristics of Proactive Behaviors of Owners of Private Medical Clinics in Malaysia

Apr 2014

7. The 10th Asian Academy of Management International Conference

International The Concepts of Mianzi and Harmony in International Academic Working Environment

Apr 2014

8. Journal of Business Management and Administration (JBMA)

International

The mediating role of employee engagement on the effective use of HR practices and turnover intentions: A study of Pakistan Telecom sector

Jan 2013

9. International Journal of Tourism research

International Does Job Embeddedness Moderate the Impact of Organizational Justice on Turnover Intentions?

Mar 2011

10. World Applied Science Journal (Online Journal)

International

An Exploratory Study on Small and Medium Hotel Entrepreneurs in the East Coast of Peninsular Malaysia (WASJ-2010-1093)

Aug 2010

11. 7th APacCHRIE 2009 - University of Nevada, USA

International Hospitality Human Resources May 2009

12. 8th APacCHRIE 2010 - Phuket, Thailand

International Hospitality & Tourism Aug 2010

13. The 2nd ICSTIE 2008: Application in Industry and Education

International Hospitality & Tourism Jul 2008

14.

The 7th Asian Academy of Management Conference – “Reimagining Management in an Era of Multiple Crises: Success and Sustainability of Business in Dynamic Asia”.

International Organizational Behavior / Strategic Management Track

Jan 2007

15.

6th. Asian Academy of Management Conference –“Emerging Asian Economy: Local Strategies, Global Impact”, 9 – 11 December, Ipoh: Malaysia.

International Leadership, Work Values, and Human Resources Track

Jun 2005

R E S E A R C H G R A N T

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Bil Research title Amount/type Role Start End

1

Kajian Impak dan Hala Tuju Program Pengajian Mod 2u2i (Impact Study and Way Forward for 2u2i Mode of Study Program)

RM 60,000.00

(KPM) Leader Nov 2018 Nov 2019

2 Pathways to Empowerment: Building Capacity for Quality Higher Education and TVET in Pacific Island Countries

CTEF/IPPTN USD 15,000.00 (UNESCO Bangkok)

Research Team Aug 2017 Dec 2017

3 Responsible tourism practice and socioeconomics well-being of Malaysian Homestay operators

RM45,000.00

Bestari

(061/2017)

Research member

2017 2019

4 Performance-based destination competitiveness: Revisiting tourism destination competitiveness theory

RM70,200.00 (FRGS)

Leader 2014 2016

5 The concept of pre-image formation toward tourism images and tourist visit intention

RM63,000.00 (FRGS)

Member 2014 2016

6 Malaysian medical tourism attractiveness factors and destination choice

RM50,000.00 (RAGS)

Member 2014 2016

7 Determinants on performance based tourism destination competitive framework

RM50,000.00 (RAGS)

Member 2014 2016

8 Green tangibility of five-star hotel branding

RM50,000.00 (RAGS)

Member 2014 2016

9 The motivation of Malaysian outbound travelers

RM20,000.00 (RIF Funds)

Member 2012 2014

10

Exploring the application of social exchange and organizational support theory on discretionary and non-discretionary human resource practices towards hotel employees attitudinal, behavioral

RM20,000.00 (RIF Funds)

Member 2012 2014

11 The tourism income multiplier effect of Pulau Aman, Pulau Pinang, Malaysia

RM10,000.00 Excellent Fund, UiTM

Member 2008 2010

12

Typology of international tourist to penang: an investigation on heritage tourism

RM10,000.00 Excellent Fund, UiTM

Member 2007

2009

Bil Project title Amount/type Client Start End

1. Pacific Island Counties UNESCO Study Tour to Malaysia: Strengthening Quality Assurance to Achieve SDG4

USD4200.00 UNESCO, Bangkok

18-4- 2018

26-4- 2018

C O N S U L T A N C Y

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2. Impact Study – LIMA 2013 (Lengkawi International Maritime & Aviation)

RM49,000.00 Tourism Malaysia

2013 2013

3. Impact Study – Magic Night of Malaysia Events

RM50,000.00 Tourism Malaysia

2013 2013

4. Kajian Impak Acara Malaysia Open – ATP 2012

RM45,584.50

Ministry of Tourism and Culture

2012 2012

5. Kajian Impak Sempena 1Malaysia Tourism Lantern Festival 2012

RM35,328.80

Ministry of Tourism and Culture

2012 2012

6. Kajian Impak Acara Sempena Karnival Pelancongan Tarian Cuti - Cuti 1malaysia 2012

RM45,000.00

Ministry of Tourism and Culture

2012 2012

7. Event Survey for Ironman 70.3 Putrajaya 2014

RM29,380.00

Ministry of Tourism and Culture

2014 2014

8. Event Tracking Survey Operations for Future Music Festival Asia 2014

RM31,026.00

Ministry of Tourism and Culture

2014 2014

9. Perkhidmatan Kajiselidik Kehadiran Pengunjung Ke Citrawarna, "Colors of 1Malaysia 2013"

RM39,540.00

Ministry of Tourism and Culture

2013 2013

10.

Perkhidamatan Mengira Kehadiran Pengunjung dan Menemubual Pelancong Sempena "Magic of the Nignt 1Malaysia International Tourism Night Floral Parade 2013"

RM44,663.00

Ministry of Tourism and Culture

2013 2013

1. Chairperson and Member of MQA Accreditation Committee (Social Science, Arts, and Huminities Cluster)

Malaysian Qualification Agency (MQA)

National 01/01/2020 – 31/12/2021

2. Expert Panel for the Development of Training Module – Code of Practice for TVET Programme Accreditation (COPTPA)

Malaysian Qualification Agency (MQA)

National 08/01/2020

3. Chairman Strategic and Initiative 2u2i Committee

Ministry of Education National March 2019 - Today

4. Chairman 2u2i Technical Working Committee

Ministry of Higher Education Malaysia (MoHE)

National 13 Mac 2013 - Today

5. Chairman Malaysian Qualification Agency (MQA)

National 13 Mac 2018 - Today

E X P E R T I S E A P P O I N T M E N T

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Program Standard for Hospitality and Tourism Review Committee Members (2nd Edition)

6. Academic Advisor Quest International University (QIU), Ipoh

QIU, Ipoh 01/10/2019 – 31/12/2020

7. Member of the Advisory Board Malaysian College of Hospitality and Management (MCHM), Johor

MCHM, Johor 13/05/2019 – 14/05/2021

8. Academic Advisory Member (BSc. Foodservice Management), UPM

University Putra Malaysia UPM 23/09/2019

9. MQA Accreditation Committee Members (MJA) (Social Science, Arts, and Huminities Cluster)

Malaysian Qualification Agency

National Jan 2018 – Dec 2019

10. Senior Assessor MQA Hospitality & Tourism

Malaysian Qualification Agency

National 25 April 2018 – 25 April 2021

11. Judge Malaysian Tourism Award (Anugerah Pelancongan Malaysia) (APM) 2015 – Best Tourist Attraction

Tourism Malaysia National 2017

12. Deputy Chairman Code of Practice for TVET (Technical, Vocational, Education and Training) Program Accreditation Panel Expert

Malaysian Qualification Agency

National 2016 - today

13. Deputy Chairman Implementaion Guidelines for 2u2i Mode of Study (Garis Panduan Pelaksanaan Mod Pengajian 2u2i)

Ministry of Higher Education Malaysia (MoHE)

National 2016 - today

14. Committee Members Strategic Planning for Mode of Study 2u2i Curriculum Development

Ministry of Higher Education Malaysia (MoHE)

National 2016 - today

15. Council Members MQA Accreditation Committee (Social Science, Arts, and Humanities)

Malaysian Qualification Agency

National 2014 - 2015

16. Chairman Guidelines to Good Practices: Work-Based Learning (GGP:WBL) Panel EXperts

Malaysian Qualification Agency

National 2014 - 2015

17. Deputy Chairman Program Standard for Hospitality and Tourism (1st Edition)

Malaysian Qualification Agency

National June 2011 - today

18. Committee Members (Senior Assessor) Programme Compliance Audit

Malaysian Qualification Agency

National 1.8.2014 - 31.12.2014

19. Expert Panel (Senior Assessor) Assessment Equivalency Hospitality, Hotel and Tourism

Malaysian Qualification Agency

National 2010 - today

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20. Lead Assessor Program Hospitality and Tourism Management

Malaysian Qualification Agency

National 2000 – today

21. Council Members Advisory meeting for Taman Negara Pulau Pinang

Ministry of Natural Resources and Environment

National 2012 - today

22. Judge Malaysian Tourism Award (Anugerah Pelancongan Malaysia) (APM) 2015 – Best Tour Packages

Tourism Malaysia National 2015

23. Independent Management Team (IMT) Hospitality and Tourism Discipline Cluster National Key Economic Areas (NKEA)

Ministry of Higher Education Malaysia (MoHE)

National 2014 - today

24. Academic Advisor – B.Sc. (Honours) International Tourism and Hospitality Management, Department of Polytechnic Curriculum Advisory (JPP)

Ministry of Higher Education Malaysia (MoHE)

National 2013 - today

25. Chairman Technical Working Group (TWG) for Quality Tourism Workforce National Tourism Human Resources Development Council (NTHRDC)

Ministry of Tourism and Culture, Malaysia

National 2013 - today

26. Committee Members National Tourism Human Resources Development Council (NTHRDC)

Ministry of Tourism and Culture, Malaysia

National 2012 - today

27. Committee Members Deans Councillor Food Science and Technology for Public University (UA)

Ministry of Higher Education Malaysia (MoHE)

National 2013 - today

28. Academic Advisory Board Member Faculty of Hotel and Tourism Management

Universiti Utara Malaysia UUM 2013 - today

29. Academic Advisory Board Member Faculty of Hotel and Tourism Management

Universiti Malaysia Kelantan (UMK)

UMK 15.5.2014 - 14.5.2016

30. Member of Board of Studies (External) for The Bachelor of Tourism Planning and Hospitality Management

International Islamic University Malaysia (IIUM)

IIUM 1.2.2015 - 31.1.2017

31. Visiting Professor and External Examiner Faculty of Hotel and Tourism Management

Management and Science University (MSU)

MSU 2012 - today

32. Executive Committee Member Pacific Asia Travel Association (PATA) Malaysian Chapter

Pacific Asia Travels Association (Malaysia Chapter)

National 2013 - today

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33. Committee Members Focus Group for the Development of Bumiputera Tourism Pulau Pinang

Economic Planning Unit (EPU) JPM

State Ogos 2010 - today

34. Working Committee Members Tourism Cluster. Joint Business Council (JBC) IMT-GT Malaysia

IMT-GT (Indonesia, Malaysia, Thailand - Growth Triangle) Dewan Perniagaan Malayu Malaysia

National 9/06/2010 – today

35. Member of NCER Coordinating Committee (NCER – Education & Tourism Cluster)

NCER & KPT National 19/12/2008

No Organization / Position in the organization From Until

1 Executive Committee Member Pacific Asia Travel Association (PATA) Malaysia Chapter

2012 2018

Deputy Chair, Parent Teacher Association, SRA KAFA Al Muhtadin, Taman Desa Kemuning, Shah Alam

2019 2020

2 Member Tourism Educator Association of Malaysia (TEAM)

2008 Now

3 Vice Chairman Parent Teacher Association Sek Men Saujana Indah, Taman Ilmu, Nibong Tebal

2009 2010

4 Committee Members Badan Khairat Kematian, Surau Taman Ilmu, Nibong Tebal, Pulau Pinang

2007 2010

5 Committee Members Rukun Tetangga, Taman Ilmu, Nibong Tebal, Pulau Pinang.

2007 2010

6 Chairman of the Education Bureau Parent Teacher Association Sek. Keb. Kampong Jambu, Taiping. Perak.

2005 2006

7 Chairman of the Dormitory Bureau Parent Teacher Association Sek. Men. Keb. Seksyen 18, Shah Alam, Selangor.

2002 2003

8 Chairman of the Education Bureau Parent Teacher Association Sek. Keb. Seksyen 20, Shah Alam.

2001 2002

M E M B E R S H I P & C O M M U N I T Y P A R T I C I P A T I O N