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Mobile Device Management Enterprise ready iPhone/iPad & Android Devices
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Page 1: Mobile Phone & Tablet Support

Mobile Device ManagementEnterprise ready iPhone/iPad & Android Devices

Page 2: Mobile Phone & Tablet Support

What is Mobile Device Management?Gartner defines MDM – Mobile Device Management as a range of products and services that enables organizations to deploy and support corporate applications to mobile devices, such as smartphones and tablets, possibly for personal use-- enforcing policies and maintaining the desired level of IT control across multiple platforms.

Page 3: Mobile Phone & Tablet Support

Why MDM?Use of personal IT mobile devices to conduct company business has become an everyday occurrence in most organizations. The BYOD or "bring your own device" to work model continues to gain momentum in 2012

Whether devices are personally owned or company provided, employees are happy to enjoy the benefits of remote connectivity without concerns about liability and relying mostly on their employers for safety policies and secure environments.

Page 4: Mobile Phone & Tablet Support

Our Approach

Enroll devices over-the-air (OTA) quickly and securely

Configure one or multiple devices using common connection settings

Collect critical network and device information including hardware and installed Apps

Secure customers’ environments through policy profiles and restrictions

Manage devices through a centralized management console for maximum visibility

Page 5: Mobile Phone & Tablet Support

Part1: Enroll

Easily register new or existing devices. Simplified enrollment procedure for bulk

registration of existing devices. Self-registration procedure for new devices. Enrollment methods include SMS, email,

quick reference (QR code), and web.

Page 6: Mobile Phone & Tablet Support

Part 2: Configure

Instantly setup authorized configurations across all managed mobile devices.

Safely apply corporate settings including Microsoft Exchange, Wi-Fi, VPN, LDAP, as well as configure and apply third party email such as POP and IMAP

Configure smartphones and tablets with standardized configuration profiles, and configure certificates for secure distribution and management of profiles.

Page 7: Mobile Phone & Tablet Support

Part 3: Collect

Easily track systems’ inventory and identify mobile device types.

Collect detailed information on device type, name, model, serial number, and more.

Capture carrier network, phone number, and data roaming settings.

Collect hardware data including processor, memory, hard drive space, and battery life.

View and manage inventory of installed applications.

Page 8: Mobile Phone & Tablet Support

Part 4: Secure

Provision and enforce security policies. Set and enforce passcode complexity levels and

history tracking. Define and enforce device auto-lock after inactivity

period and/or apply grace periods. Program auto-wipe following a specified number of

failed login attempts. Enforce restrictions such as access to App store,

camera, and browser security.

Page 9: Mobile Phone & Tablet Support

Part 5: Service

Centrally manage all mobile devices across all customer sites from a single interface (or single-pane-of-glass).

Apply profiles to a single device, or globally to a group of devices, based on location or device type.

Create dynamic groups that enable auto-wipe or auto-lock actions in case of misplaced or stolen device.

Easily group devices by department or business unit.

Page 10: Mobile Phone & Tablet Support

Device Features Apple Hand-held Devices (iPhone®,

iPad®) Using iOS 4 or Higher Hand-held Devices Using Google

Android™ 1.6 or Higher

Page 11: Mobile Phone & Tablet Support

Device Features