Microsoft Unified Communications - Voice Mail Enabled by Unified Messaging Presentation

Voice Mail Enabled by Unified Messaging

Microsoft Corporation

• Read voice mail with Voice Mail Preview

• Create customized greetings and call transfer options

• Improved caller ID

• Consolidate voice mail onto a single messaging platform

• Native Message Waiting Indicator announces the arrival of a new voice mail

• Manage voice mail and e-mail systems from a single platform

• Manage UM using scriptable commands and workflows

• Secure confidential and private voice mail

Optimize UserProductivity

Reduce ITManagement

Decrease Cost

IT UserOrganization

Exchange Unified MessagingReplace your voice mail system

Total Cost of Ownership Decreases

“With Microsoft’s vision utilizing a single platform for voice, e-mail, IM, and conferencing, Sprint can deploy a true unified communications solution.” Joe Hamblin, Sprint Nextel

Sprint expects to see annual benefits of more than U.S.$9.3 millionPhased out 18 voice mail systems

“Unified Messaging is brilliant. E-mail and voice mail now comes through the same stream on my desktop. This helps me organize my messages, allowing me to focus on the right thing at the right time.” Philip Mickey, Lifetime Products

Lifetime Realizes Benefits of $850,000 with Unified Messaging Completely removed legacy voice mail system

“By bringing all of our messaging into the Microsoft environment, we eliminated a lot of time-consuming and expensive cross-training in multiple systems. Everything is in one place, and it all works together by default.” Keith Price, Hoover City Schools

Hoover City School saves $150,000 in Maintenance Costs with Unified MessagingVoice mail integrated with existing solution

Beyond Traditional Voice MailTriage voice messages quickly

ContextualActions

Inline AudioPlayback

Text Previewof Voice Mail

• Voice Mail Preview− Save time and money by triaging voice

mail in your inbox by reading the text preview

− Available in U.S. English, Canadian English, French, Portuguese, Italian, Polish

− Secure voice mail with IRM

Call Answering Rules

Manage RulesDefine a

Personalized Voice Mail Menu

Professional and powerful tools

• Call Answering Rules

− As simple as e-mail Inbox Rules

− Provide different menu choices based on the Caller ID

Regulatory ControlsFlexibility to meet business needs

Greater control of voice mail

• Voice mail in your Inbox

• Single administration point

• Powerful retention policies can be applied

• Reduces the cost of accessing, querying, and producing voice mail

• Option for standalone voice mail

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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.