Microsoft SharePoint Communications

SECURITAS SharePoint Communication

Global Security Division Ethnographic StudyDerek-Lee K. Fridley

Introduction

Introduction

SharePoint allows documents, spreadsheets, tasks, calendars, and more to be integrated into user-defined “sites” that allow internal publication and collaboration between team members

Document management, workflow, digital rights management and Outlook integration make for a rich environment for sharing information within the organization

User Experience

Daily Activity Reports (DAR)

Site Activity Reports (SAR)

Emergency information & training modules

Shift pass down information

Approved visitors databases

Restricted country information

Results

Organization The quality of information must be maintained

by updating data, creating new content, and removing information that is outdated

Standards are extremely important, they create consistency and familiarity with the appearance of the site

Results

Communication Should be a reflection of the organization's

culture and values by supporting the mission and goals

Information sharing supports organizational networking and ideally creates a sense of community and belonging

Use of communication that promotes the sharing of knowledge, ideas, and opinions

Recommendations

Organize sections of SharePoint by type of employee (i.e. managers, officers, lobby associates)

Formal training should be implemented to improve effectiveness in communication

Questions?