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Jan 18, 2015

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  • 1. Information United System Consulting Group (Member of Tariq Alghanim Holding)Six Sigma An Introduction Program : 6th September 2007 By: Ravi KalimuthuSpecially Designed for Tamilnadu Engineers ForumVenue: Caesars Restaurant. Fahaheelcopyrights- IC Group 2007

2. About the Tutor. Business Development Manager & Management Consultant 20 Years experience in Industrial & Management Sector Certified Si Si C tifi d Six Sigma Green belt & ISOG b lt 9001:2000 Lead Auditor Conducted More than 40 Training Ravi K li th R i Kalimuthu Programs in Several titles in Management & Technical 3. About Information United System Consulting Group. (IUSC Group) (A Member of Tariq Al Ghanim Holdings) Provides Management Consultancy ServicesOne stop solution for any business needsConsultancy provided >40 clients 4. Services offeredCertification related services Value added services Trainings / seminars 5. Certification related services ISO 9001:2000 Quality Management System ISO 14001:2004 Environmental Management System OHSAS 18001:2002 Safety Management System ISO 22000:2005 Food Safety Management System ISO 27001:2005 Information Security Management Systemand mored 6. Value added services Training & Implementation of Six SigmaEstablishing KPIs Performance KPIs,measurement system & BalancedScorecardDevelopment of vision & valuesBusiness Plan lBusiness Process Re-engineering 7. Value added servicesSupport services for effectiveimplementation of ISO systemspyImplementing total quality managementImplementing cost managementconcepts like activity based costing andquality costing etc.,Implementing 5 SConsultancy on CE marking 8. Training servicesSupport for sustaining Internationalstandards certificationTailor made in-house programsKnowledge reach to 175 topics speciallygp pydesigned for improving business 9. Before we start !!! Your participation is key to success If any doubts, stop & clarify Share your thoughts Get involved Switch off / Silent your mobile phones Participate, and Contribute to make this program successful 10. Six Sigma - A Breakthrough Strategy 11. Contents What is Six Sigma?Why Six Sigma?Comparison of various management initiativesOverview of six sigma and lean principlesRole of Green BeltProject Management IdeaProcess Mapping & Process ManagementTeam Dynamics and Techniques y qAppreciating the use of QFD 12. What is Sigma () The Th term Si Sigma taken f k from the G k alphabet, ih Greek l h b is used to designate the distribution or spread about the mean (average) of any parameter of product, process or(g )y pp, p procedure. Six Sigma is a system of practices originally developed by Motorola to systematically improve processes by eliminating defects The process wasdefects. pioneered by Bill Smith at Motorola in 1986 and was originally defined as a metric for measuring defects and improving quality, and a methodology t reduce d f t iilit d th d lto d defect levels below 3.4 defects per one million opportunities ( (DPMO). ) 13. What is Six Sigma (6)Level of process performance equivalent to producing only 3.4 parts per million defects or has a yield of 99.9997%. 14. What is Six Sigma (6)Six Sigma is a long-term, forward-thinking initiative designed to fundamentally change the way corporations do business.It is first and foremost "a business process that enables companies to increase profits dramatically by streamlining operations, improving quality, and eliminating defects or mistakes in everything a company does.While traditional quality programs have focused on detecting and correcting defects, Six Sigma encompasses something broader: It provides specific methods to re re- create the process itself so that defects are never produced in the first place." 15. What is Six Sigma (6)Six Sigma has evolved over the last two decades and so has its definition. Sixdefinition Sigma has literal, conceptual, and practical definitions. definitions Six Sigma can be taken at three different levels: As a metric As a methodology As a management system Essentially, Six Sigma is all three at the same time. 16. Six Sigma as a MetricThe term "Sigma" is often used as a scale for levels of "goodness" or quality. Using this scale, "Six Sigma" equates to 3 4scale3.4 defects per one million opportunities (DPMO). Therefore (DPMO) Therefore, Six Sigma started as a defect reduction effort in manufacturing and was then applied to other business processes for the same purpose. 17. Six Sigma as a MethodologyAs Six Sigma has evolved, there has been less emphasis on the literal definition of 3.4 DPMO, or counting defects in products and processes. Six Sigma is a business improvement methodology that focuses an organization on: Understanding and managing customer requirements Aligning key business processes to achieve those requirements Utilizing rigorous data analysis to minimize variation in those processes Driving rapid and sustainable improvement to business processes 18. Six Sigma as a Methodology 2 At the heart of the methodology is the DMAIC model f process id l for improvement. DMAIC i is commonly used by Six Sigma project teams and is an acronym for: y-Define opportunity-Measure performance-Analyze opportunityA lt it-Improve pp performance-Control performance 19. Six Sigma ManagementWhen practiced as a management system, Six Sigma is a high performance system for executing business strategy Six Sigma is a top down solutionstrategy. top-down to help organizations: Align their business strategy to critical improvement efforts Mobilize teams to attack high impact projects Accelerate improved business results Govern efforts to ensure improvements are sustained The Six Sigma Management System drives clarity around the business strategy and the metrics that most reflect success with that strategy. It provides the framework to prioritize resources f projectsh fk for that will improve the metrics, and it leverages leaders who will manage the efforts for rapid,gp , sustainable, and improved business results. 20. Determining Sigma Level g gDetermining sigma levels of processes (1 sigma, 6 Sigma etc)allows process performance to compared throughout the organization. Sigma is a statistical term that measures how i tiSii t ti ti l t th th much a process varies from perfection, based on the number of defects per million units. p 1 Sigma = 690,000 DPMO = 30.9% Final yield 2 Sigma = 308,000 DPMO = 69.2% 3 Sigma = 66,800 DPMO = 93.3% 4 Sigma = 6,210DPMO = 99.4% 5 Sigma = 320 SiDPMO = 99.8%99 8% 6 Sigma = 3.4 DPMO = 99.9997 21. The Cost of QualitySigma levelDPMOCost of Quality 2308,507(non, ( NA competitive companies) 3 66,80725 40% of Sales 46,210 (Industry 15 -25% of Average)Sales 5 233 5 15 % of sales 6 3.4 ( 3 4 (world class) ld l )