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Ronen Benjamin Voice Technology Solution Professional Golan Edri Nir Zvulun UC&C Platform Lead Professional Services Manager Lync 2010 Voice And Conferencing Solutions
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Microsoft Lync Teched Eilat

Nov 28, 2014

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Microsoft Lync
Teched Eilat 2010
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Page 1: Microsoft Lync   Teched Eilat

Ronen Benjamin

Voice Technology Solution Professional

Golan Edri Nir Zvulun

UC&C Platform Lead Professional Services Manager

Lync 2010

Voice And Conferencing

Solutions

Page 2: Microsoft Lync   Teched Eilat

Authentication

Administration

Storage

Compliance

Unified Inbox Presence & Location

Audio Conferencing

E-mail and Calendaring

Web Conferencing Telephony

Video Conferencing Voice Mail

Instant Messaging (IM)

Communications Yesterday

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Telephony and Voice Mail

Instant Messaging

E-mail and Calendaring

Unified Conferencing: Audio, Video,

Web

Unified Communications By Microsoft

On-Premises or in the Cloud

Page 3: Microsoft Lync   Teched Eilat

What About Hardware?

Page 4: Microsoft Lync   Teched Eilat

4

Centralized UC Architecture with Remote sites

IP

WAN

Main Office

SIP

Trunk

Provider

Lync

Server

Analog

Phone IP Phone

SBA w/ Media Gateway and

Mediation Server

Analog

Phone IP Phone

Lync 2010

Branch Office 1

PSTN

SBA w/ Media Gateway and

Mediation Server

Analog

Phone IP Phone

Branch Office 3

PSTN

SBA w/ Media Gateway and

Mediation Server

Analog

Phone

IP Phone

Branch Office 2

PSTN

Lync 2010 Lync 2010

Page 5: Microsoft Lync   Teched Eilat

Microsoft Lync MAN Resiliency

Page 6: Microsoft Lync   Teched Eilat

PSTN to Media Gateway TDM-PBX in parallel - OCS routes all calls

PSTN

Mobile

Internet

Mobile Phone

Office Worker

Home/Mobile Worker

OCS Edge Server

Active Directory

TDM-PBX

PBX Phone, DECT

OCS Front-end Server

1) Tandem Trunk to PBX (CC, DECT) 2) Direct OCS extention/control (DID) 3) OCS SimRing to PBX 4) OCS SimRing to Mobile 5) Home/Mobile OCS User

CC

CC Agent Desktop

E1/ISDN

E1/ISDN

SIP/MTLS SRTP RTA

E1/Q.SIG or E1/ISDN

SIP/TLS SRTP RTA

Advanced Media Gateway

Page 7: Microsoft Lync   Teched Eilat

PSTN to Media Gateway IP-PBX in parallel - OCS routes all calls

PSTN

Mobile

Internet

Mobile Phone

Office Worker

Home/Mobile Worker

OCS Edge Server

Active Directory

IP-PBX CISCO

IP Phone

OCS Front-end Server

Advanced Media Gateway

1) Tandem Trunk to CUCM(IPCC) 2) Direct OCS extention/control (DID) 3) OCS SimRing to CUCM 4) OCS SimRing to Mobile 5) Home/Mobile OCS User

CC IPCC

CC Agent Desktop

E1/ISDN

E1/ISDN

SIP/MTLS SRTP RTA

SIP/UDP RTP G.711

SIP/TLS SRTP RTA

Page 8: Microsoft Lync   Teched Eilat

Aspect Telecommunications

Aspect Unified IP 6.6 SP1 – in market since June 2009

8

Page 9: Microsoft Lync   Teched Eilat

Clarity Connect

http://connect.claritycon.com – in market since January 2010

9

Page 10: Microsoft Lync   Teched Eilat

Economics

Agent View – Sales History

10

Page 11: Microsoft Lync   Teched Eilat

Economics

Agent View – Call History

11

Page 13: Microsoft Lync   Teched Eilat

Devices Desktop Video

Conferencing Media

Federation Mobile

Inter domain Federation

Public IM Federation

Lync Server Interoperability

Page 14: Microsoft Lync   Teched Eilat

Lync Voice Setup

Page 15: Microsoft Lync   Teched Eilat

What is new in Admin

• A web-based, scenario-driven management GUI

• PowerShell delivered features / settings

• GUI tool includes

− Easy Navigation

− Easy searches

− Effective policy view

− Voice Routing support built-I

− No cascading property sheets

− Role based access support

− And more…

• Replaces MMC-based snap-in used in previous releases

Page 16: Microsoft Lync   Teched Eilat

Demo # 1 – Admin Tools

Planning tool.

Topology Builder

Admin Tools

Gateway Configuration

Page 17: Microsoft Lync   Teched Eilat

Demo # 2 – Analog & SPS

• SPS

• Analog

• SIP devices

• …. and Mobile

Page 18: Microsoft Lync   Teched Eilat

Demo

Page 19: Microsoft Lync   Teched Eilat

Demo # 1- Delegates

• Delegates ( Boss/ Secretary)

• private line

Page 20: Microsoft Lync   Teched Eilat

• Call in behalf

Demo # 1- Delegates

Page 21: Microsoft Lync   Teched Eilat

Demo # 2 Call Park

• Call Park

Page 22: Microsoft Lync   Teched Eilat

Summary

• Microsoft is leading the UC arena

• One client for all communication requirements both Admin and User.

• Hardware … Yes we can

Page 23: Microsoft Lync   Teched Eilat

UC Track Agenda

Grand Opening - 28/11/10 @ 19:00 – Eilat Harbor

Partners Cocktail - 28/11/10 @ 21:00 – Eilat Harbor

Hands-on-Lab

– Migration From Exchange 2003 to 2010, PKI Certificate, Security, Compliance & Archiving

– 29/11/10 @ 11:30 – Dan Koral – Floor 1

Ask The Experts

– שלמהביציאה מטיילת המלך –מועדון המועדון - 18:30 – 17:10 @ 29/11/10

Women in Technology Panel – 29/11/10 @ 10:45 @ Dan Hotel

Party Time ! - 29/11/10 @ 20:30 – Eilat Harbor

Code Day Time Title Primary Speaker/s

UC201 1 15:00 - 16:15 IW KEYNOTE Roni Havas & Saar Rozenberg

UC301 2 08:00 - 09:15 Exchange 2010 SP1 as your Archiving and Intellectual Property Protection Lior Meresse / Benny Lakunishok

UC202 2 09:45 - 11:00 Microsoft UC Solutions with Lync 2010 Roni Havas & Saar Rozenberg

UC302 2 11:30 - 12:45 Microsoft Lync 2010 Voice and Conferencing Solutions Ronen Benjamin , Golan Edri & Nir Zvulun

UC401 2 14:00 - 15:15 Exchange 2010 SP1 High Availability & Disaster Recovery Tzahi Kolber & Israel Gofman

UC304 3 09:30 - 10:45 Microsoft Exchange On Line Ronen Gabbay

UC402 3 11:15 - 12:15 Microsoft Lync 2010 - Datacenter & Branch Office Resiliency Ronen Benjamin, Nir Zvulun & Golan Edri

Page 24: Microsoft Lync   Teched Eilat
Page 26: Microsoft Lync   Teched Eilat

משובים ופייסבוק

השלמה -מירב

Page 27: Microsoft Lync   Teched Eilat
Page 28: Microsoft Lync   Teched Eilat

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market

conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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