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RSM Marketing Strategy: • Make it a repeatable system • Know your client - but even more-so know your clients clients (think about that one!) • Asset review and mining for gold • Set a baseline to ensure KPI's are properly measured & tracked moving forward • Developing integrated campaigns that focus on Hard ROI & Soft ROI and the role of SM • Develop a Marketing Playbook for Launches & Rolling Campaigns • Tracking tools & strategies that lead to ROI • Let's be the creative force that gets people talking
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Marketing Strategy for the New Social Web

Nov 15, 2014

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Education

Mark Kithcart

A presentation I did at Social Biz World Conference in 2011
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Page 1: Marketing Strategy for the New Social Web

RSM

Marketing Strategy:• Make it a repeatable system• Know your client - but even more-so know your clients clients

(think about that one!)• Asset review and mining for gold• Set a baseline to ensure KPI's are properly measured & tracked

moving forward• Developing integrated campaigns that focus on Hard ROI & Soft ROI

and the role of SM• Develop a Marketing Playbook for Launches & Rolling Campaigns• Tracking tools & strategies that lead to ROI• Let's be the creative force that gets people talking

Page 2: Marketing Strategy for the New Social Web

RSM

Page 3: Marketing Strategy for the New Social Web

RSM

Page 4: Marketing Strategy for the New Social Web

RSM

Marketing Strategy:

• The Right Message at the Right Time to the Right Person

• Creating & Feeding the Funnel

• Test, Iterate & Convert

Page 5: Marketing Strategy for the New Social Web

RSM

The Right Message at the Right Time to the Right Person

Page 6: Marketing Strategy for the New Social Web

RSM

Marketing Strategy: Create The Funnel, Feed The Funnel, Launch

Plan, Iteration, Nurture, Conversion, Metrics => Revenue

Page 7: Marketing Strategy for the New Social Web

RSM

Lead Nurture Program

Sign Up

Lead Capture

EcommerceSale

Landing Pages Tech Conversion

Metrics/Measure/Iterate (Google Analytics, Tracking URL’s, Orange Soda, SM tracking, HubSpot)

In-Bound Funnel

Create the Funnel

Lead Capture

PRODUCT

PRODUCT

PRODUCT

PRODUCT

Page 8: Marketing Strategy for the New Social Web

RSM

Feed the Funnel

Websites & Landing Pages

Email Campaigns

Webinars

Adwords (Call) Campaigns

Display Ad Campaigns

Events – Present, Speak, BoothBlogging strategy – Press Releases, Thought leadership, etc.

Social Media strategy – Contests, events, campaigns on T, FB, YT & LiOrganic SEO - backlink building, social bookmarking, etcSales Team - calls, meetings and collateral

PR – Influencers, Pay per Clip, SM/email outreach & calls

Create Detailed Strategies for Each Campaign with a

Marketing Playbook

CPA Deals

Page 9: Marketing Strategy for the New Social Web

RSM

October

Adwords

Launch Plan

November

Email Campaigns

Webinars

Display Ads

PR

Sales TeamOrganic SEO

Social Media Strategy

Blogging Strategy

Events

Website

December

CPA Deals

Page 10: Marketing Strategy for the New Social Web

RSM

Iteration

Test Bed Process

Keywords & Subject Lines & Ads

Keyword & Message Efficacy

Provides us with:Optimized Keywords, Subject Lines & Content

Will be used for:Product Differentiation

Website ContentSEO

Social MediaVideo

Whitepapers/ResourcesBlog Posts

Email DropsAd Campaigns

Page 11: Marketing Strategy for the New Social Web

RSM

Nurture Program & Conversion

Lead Scoring Program

Email Nurture Campaign5 – 7 Touch Points over 45 – 60 days

Whitepaper DownloadsResource Guides

Webinars/Content

Quality Score Threshold

Registration Page Conversion Criteria:

Product Purchase------------------------------

Qualified Leads for Nurture, Contact &

Conversion-----------------------------

Whatever your conversion criteria is

Conversion

Page 12: Marketing Strategy for the New Social Web

RSM

Landing Pages

Measurement throughout the acquisition cycle using various tools and intelligence

In-Bound Funnel

Metrics & Analytics

Google URL BuilderTo create targeted URL’sFor each traffic source

Tracked back to a campaign

Google Analytics

CDM NurtureWebinarsResources

Video

1

2 3 Capture &Conversion

ActiveSites

4

CRM CaptureLead NurtureConversion

Sentiment Monitoring

CommunityMetrics

BlogPulse

GoogleAlerts

SocialMention

TwitterSearch

TwitterHashtag

s

LinkedinGroups

SysomosMonitoring