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MANPOWER IT enabled SC - · PDF fileManpower IT enabled Service Center ... Oman by empowering its people, through the e.Oman strategy which was ... MANPOWER IT enabled SC.pptx

Aug 19, 2018

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  • ManpowerITenabledServiceCenter

    UnitedNationsPublicServiceAward2010

    RedhaAhmedAlLawatiDeputyDirectorofinformationSystems

  • BeforetheInitiative

    KeySuccessfactors

    OurAchievements

    SultanateofOman

    SanadProgramme

    Contents

    UnitedNationsPublicServiceAward2010

    ManpowerSystems

  • Anoverview

    UnitedNationsPublicServiceAward2010

    AREA:309,500sq.km.

    POPULATION: 2,867,000(2008midyearestimates)

    CAPITAL:Muscat

    LIFEEXPECTANCY:71.6years

    Medianage:19.8years

    POPULATIONDENSITY:7.5

    TheSULTANATEISDIVIDEDINTO9MAIN

    ADMINISTRATIVEREGIONS

    GDP percapita$18,013(IMF2010)

    GNIpercapita$12,270(WorldBank,2008)

  • UnitedNationsPublicServiceAward2010

    NationalInformationSociety PoliciesandeStrategies

    TheSultanateofOmanhasembarkeduponitsambitiousjourneyin transformingOmanbyempoweringitspeople,throughthee.Omanstrategywhich wasadoptedin2002andwasimplementedinMay2003.

    ThegoalsincludeprovidingjobopportunitiesfornationalsintheITsectorandtosignificantly improve thequalityof services that theGovernmentprovides to itscitizens.

    Thee.omanstrategyaddresseseGovernmentaswellasDigitalSocietyissues.Itaimstocreateaneffectivegovernmentcommunitycitizencentricthatprovidesbetterpublicservicestoitspeople,establishnationalICTinfrastructure,andbuildtheICTskillsofpeopleinOman.

  • Beforetheinitiative

    ManualApplicationsprocessedthroughcentralizedoffices.Enrollmenttimefrom1to3monthstoprovideservices. NoUnifiedIdentitiesforJobcodeordescriptions.TheNumberoftransactionsincreasingdaybyday,Crowed,Jobdelaysandslowperformance.ManualfillingofApplication.

    UnitedNationsPublicServiceAward2010

  • ManpowerSystemsManpowerDetails.ManpowerHistoryDetails.JobseekerDetails.

    ManpowerDetails.EmployeeHistoryDetails. Sponsors'/CompaniesDetails.

    JobsVacanciesRegistration.EmploymentHistoryDetails.JobseekerDetails.(Transactions)

    TrustedBusinesscenter. CoveredalloverOman.Secureepayment.Multiservices.

    UnitedNationsPublicServiceAward2010

  • Sanadprogramme

    UnitedNationsPublicServiceAward2010

    The Sanad program was established at the directives of HisMajestySultanQaboostoprovide jobseekersopportunitiesSetUpSelfEmploymentProjectsanddevelopsmallbusinesses.

    http://www.manpower.gov.om/en/sanad_home.aspmoreinformation:

  • SanadServiceCenters

    UnitedNationsPublicServiceAward2010

    NumberofSanadservicecenters(SSC)havesignificantincreasedoverthelast5years,Providingbetteropportunitiesforjobseekers

  • KeySuccessfactors

    Managementunderstandingandsupport. StrategicPlansandimplantation.(Setpolices,Budget,Org.Structure) Betterutilizationoftechnology.(Solutions,Equipments,Training) DBIntegrations.(Internally&Externally) Multichannelsforservices.(SMS,Callcenter,Webservices,KIOSK) SanadCentersInitiative.(SpreadalloverOman) Collaboratewithe.omanstrategy.

    UnitedNationsPublicServiceAward2010

  • OurAchievements

    Highlysustainablesystems,IntegratedservicestosupportG2G.Promoteyouthtostartanewbusiness SanadOffices.Fastandaccuratedataentry.Deliveringbetterservicechannelstopublic,easytoaccess.Focusondevelopingnationsmanpowerskills,e.g.Onjobtraining.Acollectionofdatastatistics.Reducetheoperationcostsandcrowd.

    UnitedNationsPublicServiceAward2010

  • ThanksforAttention

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