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ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution
24

ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Mar 26, 2015

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Madison Grant
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Page 1: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

ManageEngine IT360Product Overview

A Comprehensive Business Service Management Solution

Page 2: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Agenda

Page 3: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

About ZOHO Corporation

Page 4: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Introduction to ZOHO Corp. - ManageEngine

ManageEngine Enterprise IT Mgmt

Software used by over 60,000

customers including 3 out of every 5 Fortune

500 companies

ManageEngine Enterprise IT Mgmt

Software used by over 60,000

customers including 3 out of every 5 Fortune

500 companies

Page 5: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Business Service Management

Traditional BSM Approach

Page 6: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

What is ManageEngine IT360 ?

BSM Tool that Helps People, Processes And Technology Work.

Page 7: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Troubleshoot Across Networks, Servers & Applications

Page 8: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

ManageEngine IT360 – Key Components

Page 9: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

ManageEngine IT360 : For Networks

Page 10: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

10

ManageEngine IT360: Application Performance Management

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11

ManageEngine IT360: End User Experience Management

Page 12: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Monitor Business KPIs

Page 13: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

ManageEngine IT360 : Service Desk

Page 14: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Technical Benefits

• Out of the box Network, Systems and Applications Management – with Integrated Service Desk

• Distributed Architecture for higher scalability• Agentless Monitoring• Multi User – Web Client• Backend MS SQL Database Support• Easy to Evaluate & Deploy

Page 15: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Business Benefits

Line of Business Managers For IT Operations

Understand Performance of Business Applications

Prioritize Issues in Production

Monitor End User Experience Identify Root Cause of Performance Issues Quickly

Track KPIs and Business Metrics Plan Capacity and Ensure Higher ROI

Custom Dashboards for various Stakeholders

Reduce People Costs by Simplifying Workflows

Page 16: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Centralized Dashboard for Business Services

Centralized Dashboard for various Mission Critical IT Services

Page 17: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Business Views of IT Infrastructure

Page 18: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

ITIL Ready Service Desk

Making people, processes and technology work smarter, together

Page 19: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Network Performance Dashboard

Page 20: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Network Device Performance Monitoring

Page 21: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Application Performance Dashboard

Page 22: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

SAP Performance Monitoring

E.g. : SAP Application Performance & Availability Monitoring

Page 23: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Summary

Page 24: ManageEngine IT360 Product Overview A Comprehensive Business Service Management Solution.

Thanks!

Contact Us:www.manageengine.com/[email protected]

Blogs: http://blogs.manageengine.com/it360Twitter: @it360