Lender X Presentation

Get back into the DRIVER’S SEAT.

A single portal that allows you to manage appraisals, communication, invoicing, tracking and secure borrower delivery in a compliant manner.

Ensured regulatory compliance with emerging and established regulatory standards including UCDP, Dodd-Frank and the CFPB

You choose the local appraiser, you set the fees & you control the due date, all with the ability to:

• Prove that your appraisal process is compliant

• Provide secure appraisal delivery to the borrower

• Integrate robust appraisal review technology for added quality control

Your Appraisers | Your Process | Your Compliance

What is LenderX?

Key LenderX Benefits

Regulatory Compliance

Compliance Reporting

Built-In Payment Processing

Real Time Email AlertsCustomizable User Controls & Access

Integrated Accounting Tools

Appraisal Ordering & Fulfillment

Appraiser Metrics

Customized Order Workflow

Built-In Collateral Underwriting Review

AMC Connect

Built-In Collateral Underwriting Review

StreetLinks QX is a comprehensive collateral underwriting utility that combines the most sophisticated automated rules engine, automated valuation model and manual underwriting process ever developed to bring the clarity and accuracy your appraisal process demands.

StreetLinks QX is available on ANY appraisal, increasing consistency and removing subjectivity between AMCs or Underwriters.

LenderX® is now connected to StreetLinks QX, the most powerful automated appraisal review tool in the industry!

AMC Connect

LenderX is now seamlessly integrated with best-in-class nationwide appraisal management company (AMC) StreetLinks LenderPlus™.

Place orders that you currently outsource to an AMC directly through the AMC Connect tab within the LenderX platform to further streamline your appraisal process!

Regulatory Compliance

• Maintain a non-influence appraisal process without giving up your trusted appraiser relationships.

• Separates loan officers/brokers from the appraiser selection process

• Tracks all communications and activities• History of appraiser onboarding and

selection process• Records appraiser payment, ensuring

compliance with Dodd-Frank customary and reasonable fee provisions

With changing regulations, it’s important to use a system that accounts for compliance requirements.

Compliance Reporting

If you can’t track it, you can’t manage it – period.

LenderX® includes data-rich reports that give you the information you need at your fingertips.

Reporting includes appraisal and accounting level detail at the corporate, branch, originator and appraiser level.

Customized Order Workflow

Specify milestones for your order process to tailor your workflow to fit your needs!

Whether you create your own milestones or use our default settings, you can ensure appraisal orders are completed to your standards every time.

The LenderX Onboarding Team assists in milestone setup, but milestones can be altered at any time.

Appraisal Order & Fulfillment

The LenderX platform allows you to save time and money, as well as accelerate your appraisal turn-times and close more loans.

From one easy-to-use online portal, you can:

• Order Appraisal Reports• Track Order Progress• Communicate in a Compliant Manner• Track Activities and Communications on

Every Order• Receive & Deliver Appraisal Reports

Customizable User Controls & Access

Accelerate your appraisal process by simply defining the access level and execution points of each user role within your organization. LenderX will handle the rest!

• Give all people within your organization the proper access and create proper management hierarchies

• Eliminate dependency on single individuals for your entire appraisal process

• Empower your originators to “order” appraisals while staying 100% compliant

Real Time Email Alerts

The key to any successful process is communication. More importantly, compliant communication.

LenderX provides real-time email notifications to the right users on each file, while also providing historical communication and actions tracking between your staff and your appraisers. Save time by allowing us to alert you of status changes, notify appraisers of new orders & change requests to accelerate response times!

Built-In Payment Processing

Managing your own process through spreadsheets and email, or an inferior system, is cumbersome and costly. LenderX accepts, processes and records payments for you.

Reduces accounting hassles:

• Securely and quickly accept borrower payments

• Funds are directly deposited into your corporate account

• Transaction history stored at the appraisal file level

Integrated Accounting Tools

LenderX allows you to manage, approve, queue and track appraiser payments in a single system.

LenderX helps you verify that the amount invoiced by the appraiser balances with original order amounts, giving you confidence in your accounting process and saving you time & money.

AppraiserMetrics

In a single report, view the appraiser metrics that matter, including:

• Turn times• Assignment tracking• Rejection rates• Travel times• And more!

Leverage this data to better manage your appraiser panel and improve efficiency and turn times.

Seamless Appraiser Onboarding

LenderX makes it easy to invite your own trusted appraisers to the system or expand your network with our nationwide panel of appraisers.

Simply create a list of your trusted appraisers and LenderX will do the rest by emailing and inviting those appraisers to join your appraiser panel.

Even better – simply email the spreadsheet to our team and we will handle it for you!

Extended Appraiser Panel Options

Recruit new appraisers through the LenderX Appraiser Directory, vastly increasing your appraiser coverage as you need it!

Robust Task Management

Simplify your daily tasks with the LenderX To Do List. The To Do List allows you to:

• Drill into system activities that require attention

• Claim responsibility for group tasks• Lock a task and more!

The LenderX Appraiser Directory

Connect with appraisers outside of your invited panel by viewing their detailed profile, vastly increasing your appraiser coverage as you need it! In the appraiser profile, you can view the appraiser’s:

• Education • Certifications • Insurance• Licenses• Service territory • Documents

IQ Select™ Intelligent Auto-Assignment

LenderX allows you to create a custom assignment algorithm used to automatically assign the most qualified appraiser to each order. You control the 7 weighted criteria that is important to you!

IQ Select can assign automatically by product type, branch location, or by customer location down to the zip code!

LenderX makes it easy to manage the appraisal process internally. Using the LenderX software has helped us to be more organized, plus we’ve seen noticeable improvements in our turn times. We couldn’t be happier with our choice.“

” Bart Doerhoefer, Executive Vice President | Commonwealth Bank & Trust Co.

Sample Appraiser Metric Management

Company Last Name First Name StateAvg Turn Time (days) Total Assigned Accepted Rejected

Avg Time to Accept (hrs)

Avg Travel Distance

non_UAD Conditions

UAD Conditions

Avg Time to Return

Revisions (hrs)

Days since First

AcceptedTotal Life

OrdersTotal Life Accepted

Total Life Rejected

Avg Life Turn Time

Appraisal Company 1 H Bill FL 7.00 1 1 0 0.35 3.34 28 1 1 0 7

Appraisal Company 2 A Vincent PA 8.47 36 36 0 18.23 6.82 15 0 29.36 153 66 62 4 16

Appraisal Company 3 H Richard FL 3.00 1 1 0 1.66 6.76 31 1 1 0 3

Appraisal Company 4 C Susan MA 13.80 5 5 0 1.04 21.27 4 0 5.38 153 21 19 1 19

Appraisal Company 5 R Albert PA 5.00 1 1 0 20.49 18.31 1 0 20 1 1 0 5

Appraisal Company 6 C Steven MA 7.96 48 48 0 0.79 5.37 15 0 1.09 167 107 91 13 15

Appraisal Company 7 W Richard PA 6.00 1 1 0 0.70 8.67 70 1 1 0 6

Appraisal Company 8 V Denise VA 6.00 1 1 0 0.07 8.45 67 1 1 0 6

Appraisal Company 9 S Alan PA 6.88 8 8 0 0.57 11.58 3 0 2.47 84 14 10 4 10

Appraisal Company 10 D Alfonso PA 6.72 29 29 0 3.01 15.59 8 0 4.55 154 63 58 4 11

Appraisal Company 11 D Daniel FL 6.00 1 1 0 29.05 8.63 1 0 15.09 61 1 1 0 7

Appraisal Company 11 E Timothy FL 6.00 1 1 0 0.70 7.82 39 1 1 0 6

Appraisal Company 12 S jason PA 6.08 36 36 0 5.72 8.22 17 0 44.97 148 66 63 0 12

Easily pull a report which displays to you the appraiser’s report card which tracks both life time and user defined time lines

Compares appraiser turn time by state compared to their peers for panel management

Publish turn times by state to sales team to manage borrower’s expectations

You cannot improve what you are not measuring

Not only does LenderX offer all the features you need to internally manage your appraisal process, but we also are committed to delivering a level of service that supports your success.

LenderX staff will handle appraiser onboarding, initial user access and setup, configuration of your assignment criteria and much more. Plus, your dedicated internal Client Advocate is available for you every day to help update, change and help you with process and procedural questions.

LenderX Customer Support

The LenderX support staff is helpful, knowledgeable and always willing to assist. Such dedication to their users and their product makes the appraisal process infinitely easier.

Michelle Greening, Collateral AnalystPeople’s Bank

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The LenderX Set Up Process

Our onboarding team helps to ensure a seamless transition to your new

self-managed appraisal solution!

3 Forms to complete

Nothing to download or install

15-Day set up to use timeline

Dedicated onboarding advocate

Full staff and appraiser training to properly acclimate all users to the LenderX platform

Get Started Today!

To view an interactive demo of the LenderX software, please contact

Mark Tague, VP of National Sales

p: 1.405.659.5684 | e: [email protected] | www.lenderx.com