Learning Agility Thriving in Today’s Turbulent Times March 15, 2014 Fred Allemann ~ USTA National Learning Manager Karen Pacent ~ USTA Director, Learning.

Learning AgilityThriving in Today’s Turbulent Times

March 15, 2014

Fred Allemann ~ USTA National Learning ManagerKaren Pacent ~ USTA Director, Learning & Leadership Development

Kicking Off… at your tables…

Reflect

Risk

Innovate

Perform

Defend

1. Select picture you connect with most closely2. Share your name, the picture selected & why

Learning Agility Enablers & De-railer

Source: Learning about Learning AgilityBy Adam Mitchinson & Robert Morris, Ph.D.

Purpose

To build your Learning Agility as a USTA National Volunteer

Today

Recognize dimensions of learning agility

Identify your own proficiency as an agile learner

Target specific activities to continue developing this critical competency

National Volunteer Leadership Competencies

Factor Competency Committee Member Committee Chair Council Chair

I. Strategic Skills

  Creative Problem Solving X    

  Functional/Technical Skills X    

Learning Agility   X X

II. Operating Skills

  Informing   X  

  Managing & Measuring Work   X X

  Organizing   X X

  Priority Setting X X X

III. Courage

  Conflict Management X    

  Sizing Up People     X

IV. Energy & Drive

  Results Orientation X X X

V. Organizational Positioning Skills

  Organizational Agility X X X

VI. Personal & Interpersonal Skills

  Building Effective Teams   X X

  Customer Focus X X X

  Integrity & Trust X X X

  Interpersonal Savvy X X X

  Listening X    

  Managing Diversity & Inclusion X X X

  Self Knowledge X    

Self-AssessementPage 4

“X” marks the spot … where to you fall?

Statement Statement

Learning Agility Enablers & De-railer Page 5

Source: Learning about Learning AgilityBy Adam Mitchinson & Robert Morris, Ph.D.

InnovatingIndividual Exercise

• In the Left column, quickly list the activities you do in a ‘typical’ day from when you wake up to when you go to sleep.

• In the Right column, pick 2 of those activities and identify a new, more efficient way to complete this activity.

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Innovating

Not afraid to challenge the Status Quo.

InnovatingDevelopment Activity / Challenge

1. Challenge yourself with new solutions.

2. Make brainstorming new ideas a habit.

3. Challenged? Ask yourself:a. “What’s holding me back from trying

something new and different?”b. “If these constraints were not in place,

how would I approach this situation differently?”

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PerformingTable exercise

• Read the scenario and begin planning by answering:

1. How is this similar to anything you’ve done in the past?

2. What questions will you need to ask?

3. What will you do when the inevitable “curve ball” is thrown your way?

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Performing

Remains calm in the face of

difficulty.

Performing Development Activity / Challenge

1. Find similarities & frame new challenge.

2. Ask questions and listen. Trust yourself.

3. Stressed? Pause before responding.

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ReflectingTable Exercise

• You and your team planned Friday night’s Annual Meeting & Conference Opening Night. Discuss:

1. What happened? 2. Why did it happen that way?3. What should we

stop/start/continue doing in order to ensure success in the future?

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Reflecting

Takes time to reflect on their

experiences

Reflecting Development Activity / Challenge

1. See open & honest feedback. Ask only clarifying questions.

2. Conduct After Action Reviewsa. What happened?b. Why?c. Stop/Start/Continue?

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Taking RiskPartner exercise

1. Identify a risk/new challenge you would really like to take, something you believe would benefit you a great deal, but are afraid to do so.

2. Discuss with a partner and let them know how they could support you.

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Taking Risk

Purposefully puts themselves in challenging

situations.

Taking RiskDevelopment Activity / Challenge

1. Take on a meaningful challenge – avoiding something where failure would cause serious personal consequences. Tell others and ask for help and support.

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Defending Partner exercise

1. Pick something you think you could do better, knowing you would act defensively if someone called you on it.

2. Share this with a partner in as much detail as necessary for them to provide feedback. Ask ONLY clarifying questions.

3. Partner: role play sharing feedback while initiator asks only clarifying questions.

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Defending

Open to learning resisting

temptation to become defensive

Defending Development Activity / Challenge

1. View feedback as a gift. There is always the opportunity to learn something about yourself that you previously did not know.

2. Resist the temptation to respond to feedback, especially at first. Try not to explain your actions to the other person or generate excuses in your own head. Always try to thank the other person.

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Learning Agility Action PlanPage 10

• Step 1 - Select ONE • Step 2 – Create ONE Action • Step 3 – Share with partner, including

timing

More Learning Resourceswww.usta.com/lrc

Happy Learning ~

Thank You!