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    Facilitating Creative Thinking 2

    Contents

    OVERVIEW

    Project overview 3

    Expected outcomes 3

    Location 3

    About the group 4

    PROJECT PLAN

    De ning the problem 6

    Warm-up activity 7

    Visual storytelling activity 8

    Wrap-up 10

    WARM-UP

    Overview 11

    Progress and results 12

    Takeaways 13

    VISUAL STORYTELLING

    Overview 15Progress and results 16

    Takeaways 17

    ANALYSIS

    Workshop analysis 21

    APPENDIX

    Video documentation 23

    Informed consent form 24

    Feedback form 27Detailed design 31

    References 33

    http://livingincourageonline.com/courage/debras-articles/ninteen-life-lessons-can-learn-rom-dog/

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    Facilitating Creative Thinking 4

    NATE BERGUM

    Financial analystAge: 25-30Non-dog owner

    ABOUT THE GROUP

    Darley Green is a residential community that sits on 67acres in the heart of the Claymont Delaware RenaissanceDistrict. Centrally located between Wilmington (DE) andPhiladelphia (PA), this prime location attracts a diversecollection of people. After breaking ground a few years ago,

    the new construction development has grown to include town homes, condominiums, and even the township library.The community is truly becoming a pillar within Claymontwhich provides me with a meaningful and exible group towork with.

    Given the diversity of the community, the participants havebeen strategically selected to encompass a broad range ofperspectivesincluding residents and non-residents, dog-owners and non-dog-owners.

    Overview

    KRIS BIZZARI

    Business ownerAge: 25-30Dog owner

    LENORE HACKENYOS

    DE Air National GuardAge: 40-45Non-dog owner

    SCOTT DEISHER

    Civil engineerAge: 25-30Non-dog owner

    JANETTE MADISON

    TeacherAge: 35-40Dog owner

    ANTHONY RIZZI

    Police of cer Age: 45-50Non-dog owner

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    Facilitating Creative Thinking 7

    Warm-up activityCollaborative portraits

    OVERVIEW

    This warm-up activity is one that has been tried and tested in a var iety of environment swith both creativeand non-creative professionals. The short activity providesparticipants an opportunity to get their minds moving andpencils working while they loosen their creative abilities.This game has no connection to the problem theyll beaddressing during the storytelling exercise, but it willhelp participants get to know each other and get morecomfortable.

    KEY IDEA

    This exercise involves sketching, writing, and interactingwith peers in the group. Participants write their name on apiece of paper and continue to pass it around to others for

    them to add to their por trait .

    While some people st ruggle wi th this activi ty at rs t, it is agreat way for participants to build con dence that theyrein an open and trusting environment. They learn that theexercise is not focused on their drawing skills, but on teambuilding, honest expression, and creativity.

    RESOURCES

    This exercises requires basic sketching tools including: Paper (1 piece per person) Drawing utensilsPencils, pens, mar kers, etc. Camera to r ecord the activity

    ACTIVITY PLAN

    STEP TIME FACILITATOR INSTRUCTIONS

    1. Your name 3 min Write your name on your piece of paper.

    2. Exchange paper s 1 min Pass your paper to the per son sitting to the left of you.

    3. Dr aw a por tr ait 3 min Begin dr awing a por tr ait of th e per son to your righ t (w hos name is wr itten on thepaper you have).

    4. Exchange paper s 1 min Pass your paper to the per son sitting to the left of you.

    5. Finish the portrait 3 min Continue the portrait that was started by the person before you. Feel free to include

    words, symbols, or anything else you want.

    6. Exchange papers 1 min Return the paper to its owner (the person whos name is written on the paper youhave).

    7 . Sha re and d iscuss 3 mi n E ac h per son sha re s t he ir po rt ra it wit h t he group. Te ll us one t hing that su rp rises youabout your portrait and one thing you were delighted by.

    http://blog.mudstuf ng.com/?m=200701http://daxterpieces.blogspot.com/ http://www.pinterest.com/pin/195202965071875995/

    15 MI N TOTAL

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    Facilitating Creative Thinking 8

    Visual storytelling activityWhat, why, and how

    OVERVIEW

    The visual stor ytelling activity will help participants identifypotential reasons behind the problem at hand and creativeways to solve them. Reinforcing lateral thinking principles,

    the exercise will encourage quantity over quality to pushparticipants to think creatively.

    KEY IDEA

    WHATThe rst part of the activity is to identify andde ne the problem. The facilitator will present the problem

    to the group and spend time clarifying the problem if thereare any questions.

    WHYNext, each participant will use sticky notes toexplore reasons for why the problem exists. Keeping aneutral point of view (not including any names or personalreferences), they will work independently to brainstorm asmany ideas as possible.

    HOWThe nal part of the exercise is to use creative thinking to come up with ideas on how to solve the problem.Each participant will select one reason from the WHYexercise to focus on. Again, they will work independently tobrainstorm as many solutions as possible.

    RESOURCES

    This exercises requires basic sketching tools including: Stick notes1 set per person Drawing utensilsPencils, pens, markers, etc. Camera to r ecord the activity

    ACTIVITY PLAN

    STEP TIME FACILITATOR INSTRUCTIONS

    1. Tr ansition 2 min Now that youve got your hands and minds warmed up, its time to continue yourcreativity. This time, were going to put your creative thinking into solving a problem.

    2. Overview 3 min This exercise is designed to be a creative exploration. As a group, we will be working to solve a problem that affects all of us. Its something that is a growing concern within this community and across the globe, but we need to keep a positive and neutralperspective. I ask you to keep your focus on the problemnot pointing blame, namingnames, or festering on the pr oblem as it stands.

    3. What 5 min Today, the problem you will be focusing on is dog poo. As most of you already know, there ha s been an in creas ing amou nt of unclean ed pet was te aroun d the commu nity.

    4. Why 15 min First, youre going to explore reasons behind the problem. Why do you think peopledont pick up after their animals? Using the activity guides provided, brainstorm eachreason in a s eries of why questions. Let this exercise lead you in any direction youcan think of. For example, maybe people dont pick up after their pets because of theweatherbecause it makes it hard to pick upand its hard to pick up because theresa foot of snow on the ground and you dont have boots onand you forgot to putboots on because your dog ate them.

    5 . Sha re and d iscuss 10 min E ac h per son will share a few of their WHY s ta te me nt s. W hic h one do you m ostclosely relate to? Which solution are you most excited by? While each par ticipant issharing, all activity guides will be grouped by category and posted around the room.

    6. How 15 min Utilizing the SNOW method (sticky notes on walls), the group will focus on how toaddress the various reasons raised in the why portion of the activity. Each participantwill get a pad of sticky notes and the group will get 8 minutes to brainstorm. Whilecontinuously walking around the room, they will write a s ingle how concept on eachsticky note and place it with the appropr iate why grouping. Get creative, there are nowrong answers here and youre not limited by resources, funding, or feasibility.

    7. Share and discuss 10 min Each person wil l share a few of their HOW ideas. Which of your solutions do you feelis the most innovative and why?

    60 MI N TOTAL

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    Facilitating Creative Thinking 9

    Visual storytelling activityWhat, why, and how

    ACTIVITY GUIDE

    Instead of each par ticipant using multiple sticky notes, theactivity guide will help them group their ideas for the whysection of the activity. In order to get the participants to thinkmore creatively, the laddering approach will be employed. Byasking why to the same statement three times, it will pusheveryone to extend their thinking.

    Participants will be encouraged to write, sketch, doodle,or describe their thoughts in any way they desire. Pencils,markers, crayons, and other creative utensils will be provided.

    One reason whypeople dont pick upafter their pets is...

    Why? Why? Why?

    Sample

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    Facilitating Creative Thinking 10

    10 MI N TOTAL

    Wrap-up

    OVERVIEW

    A crucial par t of the workshop is providing participants witha sense of closure. While the scope of the workshop doesntcontinue into implementation, its important to ensure thereis a sense of value and contribution from each person. Thenal closing of the workshop will focus on providing a re-capof the activities, a wrap-up that closes the day, and giving theparticipants an opportunity to provide feedback.

    RESOURCES

    This exercises requires: Feedback forms Writing utensils Camera to r ecord the activity (if participants are willing)

    ACTIVITY PLAN

    STEP TIME FACILITATOR INSTRUCTIONS

    1. Activity re-cap 2 min Todays exercises were focused on uti lizing your creat ive thinking to act ivelybrainstorm solutions to our problem. (Here I will discuss a few fantasticexamples of solution ideas that came from each participant.) Gather key take-aways and discuss next steps. I will gather all of the information and distribute

    to the group. We can then share with the HOA and community if everyonefeels comfor table.

    2. Wrap-up 1 min While this activity ends with this wor kshop, I strongly encourage us tocontinue pursuing this topicboth formally and informally. If any of you areinterested in continuing to pursue and implement solutions to the problem,please reach out to me.

    3. Thanks and feedback 7 min I greatly appreciate your time today! This was a fantastic workshop and I hope that each one of you learned something new. You now have new tools to takewith you in your work and personal lifehelping you think creatively. I wouldlike to get your thoughts and feedback on this workshop. Please use theprovided sheets to share your thoughts, suggestions, and honest feedback withme. (Provide the opportunity for par ticipants to video record their feedbackin addition to their written feedback.)

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    Facilitating Creative Thinking 11

    WARM-UP

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    Facilitating Creative Thinking 12

    Warm-up activityCollaborative portraits

    OVERVIEW

    As detailed in the project plan, the warm-up activity is designed to be a creative icebreakerfor the group. Each person writes their name on a piece of paper and then the groupcontinues to exchange papers allowing different people to contribute to a single portrait.Although the activity involves drawing, the focus is not put on accuracy of the portraits.The goal of the activity is to get the group comfortable in a creative environment and tohave them interact with each other. It gets their minds working and their pencils moving preparing them for the visual storytelling activity.

    EXPECTED OUTCOME

    Participants will build con dence in their creativity. The group will connect with each other. The environment will be built as trusting and safe. The activity will evoke humor and camaraderie through lighthearted drawing.

    RATIONALE FOR ACTIVITY SELECTION

    First and foremost, the activity was selected to get the group comfortable in a creativeenvironment. By interacting with each other in a visually creative way, the group couldestablish a level of comfort, understanding, and expression.

    Its important to note that the selected participants have known each other for years.The warm-up activity allowed the group to observe new traits about their neighbors andexpress their existing knowledge of each others personalities.

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    Facilitating Creative Thinking 13

    Warm-up activityDocumentation

    IN PROGRESS

    The group was excited and ready to get started. They knew very little about the contentsof the workshop and they were a bit nervous when drawing was mentioned. Afterquickly explaining the rst step of the activity, the group got right to work. Within the rstcouple minutes, they were starting to relax and even laugh.

    Without much instr uction, the gr oup was able to effec tively showcase vis ual and non-visualattributes of each other. From the clothes they were wearing to their favorite hobbies, thegroup exhibited their creativity in a variety of different ways. With a wide range of coloredmarkers, it was interesting to see most participants gravitate towards regular black or bluepens. However, the process was not interrupted to remove the pens.

    ACTIVITY RESULTS

    The portraits produced by this activity are astonishing. Each one is creative and unique inits own way. The participants were asked to share what they were surprised by and what

    they were delighted by when looking a t the portr ait the group created of them:

    Janette: I m surprised that my eyes are blue... because theyre rea lly brown. But I m delighted that you included Onyx with me too.

    Scott: I love my beard and my hat! And Im surprised that there isnt more color in myportrait...Im wearing quite a few colors today.

    Not that any of us areartists, but Id say this is agreat bunch of portraits!

    Kr is Bizzar i

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    Facilitating Creative Thinking 14

    Warm-up activitySummary

    TAKEAWAYS

    Overall, the warm-up activity was successful. It effectively got the group thinking creatively andallowed them to relax in the workshop environment. It also produced impressive results thateveryone was extremely proud of.

    Based on the feedback of the group, the activity was fun and energetic. Unlike many othericebreakers that are often forced and awkward, this activity provides the group with theability to be creative with few limitations. This encouragement for freedom and lateral thinkingcontributes greatly to the success of collaborative portraits.

    SUGGESTED IMPROVEMENTS

    There are a few general areas where the collaborative portrait exercise can be improved.Some are dependent on the setting of the workshop while others can be appliedregardless of workshop limitations.

    Limit the time, but extend the activity Given the short dur ation of the workshop, eachportrait was created as a collaboration of only 2 group members. By reducing the amountof time each person has to draw (maybe 1 or 2 minutes), the facilitator could increase thenumber of people who can contribute to each portrait. This would enhance collaborationand create even more unique nal portraits.

    Provide a more broad arr ay of materials After the group member s gravi tated towardsnormal pens, the portr aits star ted to become very monochromatic. By removing all

    traditional writ ing utensils (pens and pencils) and providing a wide range of mor e creativeutensils (markers, crayons, paints, etc.), it would force the group into an even greater levelof creativity.

    Work BIG Given the appropr iate environment, there i s a valuable oppo rtunit y towork on large canvases (such as a 24 x 36 ip chart) as opposed to regular letter-sizedpaper. The unusual format would be an unexpected element for the group and could be arefreshing outlet for creativity.

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    Facilitating Creative Thinking 15

    VISUALSTORYTELLING

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    Facilitating Creative Thinking 16

    Visual storytelling activityWhat, why, how

    OVERVIEW

    The visual storytelling activity is designed to dissect a problem into three different sections.First, the facilitator explains the what (the problem theyll be trying to solve) to thegroup. There is an opportunity for the group to ask questions regarding the problem athand. Next, there is a laddering activity that focuses on the why behind the problem or

    the causes and contribu tors. Af ter categor izing the why exercise into emer ging themes, the group moves onto the how which explo res reas ons or oppor tunities for how tosolve the problem at hand.

    EXPECTED OUTCOME

    Participants will exercise their creative thinking skills. The group will be inspired by each others ideas. The problem will be addressed in simple and manageable steps. The activity will evoke humor and camaraderie. Con dence will be built through a supportive environment. Multiple solutions to the problem will emerge from the group.

    RATIONALE FOR ACTIVITY SELECTION

    The visual stor ytelling activity was designed to dissect a problem into small, actionableexercises. People can often become overwhelmed when trying to solve wicked problems, but

    the trick is to turn one big problem into several small steps. By walking the group through the problem, why the problem exists, and how to solve the problem, each participant canshowcase their creative thinking.

    By providing the group with deliberately selected toolsincluding the why activity guidesand sticky notesthe par ticipants were forced to work in different ways. The tools providedand the physical engagement in the how section both contributed to the support of thecreativity in the group.

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    Facilitating Creative Thinking 18

    ACTIVITY RESULTS

    After the short activity, the results were truly impressive. The group was able to expand their thinking to come up with valuable and diver se reasons behind the dog poo problem.The group naturally started to categorize and organize their why activities which made

    the process even mor e seamless.

    For each why statement, there were multiple idea solutions from the group. The ideasranged from silly and quirky, to idealistic and futuristic, all the way down to feasible andrealistic. The group was able to think, react, and laugh.

    The impressive results of the activity included installing bag holders where neighborscan recycle their grocery bags, developing a neighborhood watch to keep an eye out forperpetrators, and designing an extending pooper scooper to avoid walking in the grass or

    touching the poo.

    Visual storytelling activityResults

    This is so entertaining! Not only are we actually makingprogress to solve this problem, but were having fun!

    Janette Madison

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    Facilitating Creative Thinking 20

    ANALYSIS

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    Facilitating Creative Thinking 21

    Workshop analysis

    WHAT WORKED?

    When looking back at the wor kshop, I am tr uly impressed and excited about the outcome.First and foremost, I was able to successfully facilitate the group through a workshop that

    tapped into their crea tivity. As I compiled the pr ocess book and video, i t was rewar ding tosee the ideas, concepts, and suggestions that came from a group of non-designers.

    One of my initial concerns was that the topic was going to elicit personal or negativefeedback from the group. The participants are all opinionated people, but I was delightfullysurprised at their ability to remain professional (yet fun) throughout the workshop. I wasable to successfully support and encourage their energy and silliness away from accusationsand nger-pointing.

    Overall, the activities I designed were successful in supporting and stretching thecapabilities of the group. The results showed energy, passion, and engagementwhichprovided me with a great deal of validation in my work.

    WHAT COULD BE IMPROVED?

    Aside from the speci c recommendations detailed in the warm-up and visual storytellingactivity sections, there is always room for improvement.

    From a facilitation perspective, I will continually strive to hone my presentation andcommunication skills. Preparation alone will not lead to a successful group activity. There

    is an art and science to facilitation. The video recordings from the workshop are a greatresource to observe my facilitation skills. After watching the videos, I have made an actionplan around areas of improvement to work on during my next facilitation opportunity.

    From an activity perspective, the execution of my ideas was a great way to test whatworked and what didnt. By continually experimenting with the same basic activities, Ican enhance the details of each exercise. In the warm-up and visual storytelling activities,I learned a great deal about timing, preparation, and execution which will allow me toimprove them for future use.

    PEER FEEDBACK

    Peer feedback was valuable in guiding the development of my creative thinking workshop.During our weekly video conferences, the group was honest and critical of the work I haddone. Their feedback thoroughly prepared me for the facilitation of my workshop. Theircomments were often focused around a few key themes:

    Visual storytelling Our group t alked a lot about the differ ence between activ ities thatemploy visual storytelling and those that dont. Many of my past experiences in design arefocused around visuals, but thats not always the case in other professions. By discussingideas and concepts for the visual storytelling exercise, I was able to ensure that the activitydesign would allow the group to think in a visual way.

    Ideation Peer feedback was valuable in designing the bes t possible activ ity for my selectedproblem. My group shared resources, experiences, and inspiration for different types ofspeci c activities. This feedback was valuable in helping me understand the expansivelandscape of creative thinking activities.

    Best practices Each member of my group comes from a different industry in the creativeeld. With different experiences in the realm of facilitation, I received valuable feedback

    that allowed me to unders tand various best prac tices that relate to dif ferent activ ities andfacilitation methods. The diversity in my group allowed me to validate the relevance of myactivity concepts as they relate to peer perceptions.

    Great facilitation Aside from the worksho p activity design, I received feedback fr ommy group regarding facilitation methods. From introductions and closings to interviewsand feedback, my peers provided me with insight into multiple approaches to facilitation.By expanding my point of view of facilitation methods, I was able to enhance my overallfacilitation skills through this workshop.

    I read you wanted feedback on your two potential storytelling activities. The rst one(What, Why, How) will be effective at helping you discover hidden causes for thecommunitys problem. Something I would suggest (should you decide to go with thisoption) is to use a technique called Laddering. I believe if you add at least a couple ofmore Whys for every Why, you might get at the bottom of the really pressing factorsbehind the issue. Laura Busche

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    Facilitating Creative Thinking 22

    APPENDIX

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    Facilitating Creative Thinking 23

    EXPERIENCING THE WORKSHOP

    In addition to this process book, documentation has alsobeen compiled in the form of a video. Brie y walking through

    the activities, the video provides deeper insight into thegroup, the progress, and the outcomes of the activities.

    The video can be viewed at http://youtu.be/scmUT9pqBXs

    Video documentation

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    Facilitating Creative Thinking 25

    Creative thinking workshopSaturday, February 15 th Facilitated by Lindsay M Deisher

    Name ____________________________

    This workshop was:

    Well organized 1 2 3 4 5 Disorganized

    Engaging 1 2 3 4 5 Boring

    Useful 1 2 3 4 5 Not useful

    Well-explained 1 2 3 4 5 Confusing

    My favorite part of the workshop was ____________________________________________________

    ___________________________________________________________________________________

    My least favorite part of the workshop was ________________________________________________

    ___________________________________________________________________________________

    This workshop taught me ______________________________________________________________

    ___________________________________________________________________________________

    Feedback form

    COLLECTING FEEDBACK

    The feedback form will provide par ticipants the opportunity to share their honest thoughts about the workshop.The format will be a combination of multiple choice andopen-ended questions to gauge the overall effectivenessand success of the workshop.

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    Facilitating Creative Thinking 26

    Participant feedback

    COLLECTING FEEDBACK

    Due to inclement weather, the workshop locationopened late which eliminated the facilitator preparation

    time. This time cons traint pushed the wor kshop backand did not leave time for feedback during the workshop.Each participant agreed to provide feedback virtuallywithin one week of the workshop. The designed formwas distributed via email and the submitted feedbackwas aggregated into a single document.

    KRIS BIZZARI

    This workshop was: Well organized 1 2 3 4 5 DisorganizedEngaging 1 2 3 4 5 BoringUseful 1 2 3 4 5 Not useful

    Well-explained 1 2 3 4 5 Confusing

    My favorite part of the workshop was: DOG POOP! I was worried the workshop was going to beformal and boring. While we accomplished great results, the topic was fun and laid back. I think ithelped everyone feel comfor table and relaxed. You just cant take dog poop too seriously!

    My least favorite par t of the workshop was: Sharing. I completely understand why we each had toshare our work during each different part of the workshop, but it still makes me nervous. Im alwaysworried that my stuff isnt good enough.

    This workshop taught me: That we can come up with some great solutions to any problem! I was trulyexcited and shocked by the great ideas that we came up with.

    JANETTE MADI SON

    This workshop was: Well organized 1 2 3 4 5 DisorganizedEngaging 1 2 3 4 5 Boring

    Useful 1 2 3 4 5 Not useful Well-explained 1 2 3 4 5 Confusing

    My favorite part of the workshop was: Getting to know my neighbors. These are people that Ive livednear for years now, but Ive never worked with them on this level. Not only did we get to solve aproblem, but I also got to build deeper relationships.

    My least favorite part of the workshop was: Nothing really. The workshop was fun, engaging, andextremely useful. I cant wait to see if we can get some of these solutions into practice!

    This workshop taught me: That Im more creative than I thought! Im a math teacher...not the mostcreative job in the world. But Lindsay was able to extract some great creativity from me and thegroup. Pretty impressive for a 90-minute workshop!

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    Facilitating Creative Thinking 28

    ANTHONY RIZZI

    This workshop was: Well organized 1 2 3 4 5 DisorganizedEngaging 1 2 3 4 5 Boring

    Useful 1 2 3 4 5 Not useful Well-explained 1 2 3 4 5 Confusing

    My favorite part of the workshop was: Post-its and markers! Im such a little kid at heart. Being a policeof cer doesnt often give me a chance to wr ite and sketch like this.

    My least favorite part of the workshop was: I didnt have a least favorite part. Lindsay did a great jobwalking us through the activities.

    This workshop taught me: I learned that simple techniques can be applied to help solve any problem.

    Participant feedback

    SCOTT DEISHER

    This workshop was: Well organized 1 2 3 4 5 DisorganizedEngaging 1 2 3 4 5 BoringUseful 1 2 3 4 5 Not useful

    Well-explained 1 2 3 4 5 Confusing

    My favorite part of the workshop was: Getting the chance to be creative. It was a great break to doa fun workshop like this.

    My least favorite par t of the workshop was: The time limit. Since there was a group in the roomafter ours, the end of the workshop felt a bit rushed. We were just getting going and I wanted to keep

    talking about it.

    This workshop taught me: That you can use creative activities to solve all kinds of problems. Ill beworking with Lindsay more to learn how I can use some of these techniques in my daily job.

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    Facilitating Creative Thinking 29

    TIME INTENT (WHY) METHOD AND STEPS (WHAT AND HOW) MATERIALS SET-UP

    10:30-10:35 Ensure par ticipantsunderstandand arecomfortable withtheconsent form.

    Welcome everyone for coming. Walk through the consent form, hand out copies, andprovide time for the par ticipants to review and sign. Then collect all forms.

    Printed consent forms Writing utensils (pens)

    Have consent forms out on the table (1 per participant)

    10:35-10:40 Ma ke pa rticipan ts feelwelcomed and valuable.

    Provide the group with an overview of the workshop. Explain why theyre here, how theyre helping, and thank them for their participation. Participants should have a solidunderstanding of the hour to come.

    10:40-10:55 Get th e g roup rela xed ,

    comfortable, and ready to think creatively.

    Explain the warm-up activit y (collaborative portraits). Walk the group through the

    portrait activity, step by step. Write your name on a piece of paper (3 min) Pass your paper to the person on your left (1 min) Begin drawing a por trait of the person to your right (3 min) Pass your paper to the person on your left (1 min) Continue the portrait (3 min) Return the paper to its owner. (1 min) Share your portrait with the group. Tell us one thing that surprises you and one thing

    that youre delighted by. (3 min)

    Blank paper

    Writing utensils (crayons,markers, colored pencils)

    Put all materials out on

    the tab le. Make su re eachparticipant has eas y access toall materials.

    10:55-11:00 Connect the war m-upactivity to the visualstorytelling activity.

    Now that youve got your hands and minds warmed up, its time to continue yourcreativity. This time, were going to put your creative thinking into solving a problem.

    Detailed design

    PROBLEM STATEMENT

    Over the past few years, the community has really become a close-knit family. Neighbors are frequently discussing ways toimprove the community and address issues that come up. Currently, there is one persistent problem that we havent beenable to crackdog poo. Many members of the community are animal lovers. I think we all would agree that its great to see acommunity so full of life and energyincluding children, teenagers, adults, and pets.

    The undesired consequence of having a community full of animal-lovers is the waste it can leave behind. Not only is it gross andinconvenient, but it can also pose serious health hazards. Children and other pets in the area can contract a series of parasitesand diseases. More broadly, rain and precipitation can cause fecal matter to enter into the water supply and increase the spreadof disease. While it may be a gross (and highly stinky) problem, its one that the neighborhood feels strongly about combating.

    DMGT 732 Facilitating Creative ThinkingDetail design for workshop activities

    THE GROUP

    Kris Bizzari Business owner Janette Madison TeacherLenore Hackenyos DANGAnthony Rizzi Police of cer Nate Bergum Financial analystScott Deisher Civil engineer

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    Facilitating Creative Thinking 30

    90 MIN TOTAL

    TIME INTENT (WHY) METHOD AND STEPS (WHAT AND HOW) MATERIALS SET-UP

    11:00-11:05 Get th e g roup familiarwith the problem theyll beworking with.

    This exercise is designed to be a creative explora tion. As a group, we will be working tosolve a problem that affects all of us. Its something that were each personally affectedby, but we need to keep a positive and neutral perspective. I ask you to keep your focuson the problemnot pointing blame, naming names, or festering on the problem as itstands.

    As members of the Darley Green community, you share a cer tain common set ofgoals, desires, and problemsand you all share of goal of improving your homesand neighborhood. Today, the problem you will be focusing on is dog poo. A s mostof you already know, there has been a n increasing amount of uncleaned dog was tearound the community.

    11:05-11:20 Get th e g roup to thinklaterally about potentialreasons behind theproblem.

    First, youre going to explore reasons behind the problem. Why do you think peopledont pick up after their animals? Using the activity guides provided, brainstorm eachreason in a series of why questions. Let this exercise lead you in any direction youcan think of. For example, maybe people dont pick up after their pets because of theweatherbecause it makes it hard to pick upand its hard to pick up because theresa foot of snow on the ground and you dont have boots onand you forgot to putboots on because your dog ate them.

    Printed activity guides Writing utensils (pens)

    Have activity guides out on the table (10 per participant)

    11 :20-11 :30 Inspir e c re ati vi ty t hroughsharing and dialogue.

    Each person will share a few of their WHY statements. Which one do you most closelyrelate to? Which solution are you most excited by?

    11:30-11:45 Get th e g roup to thinklaterally about potentialsolutions to the problem.

    Select a single WHY statement. Using that why statement as your founda tion, illustratesolutions for how to solve that speci c issue. Get creative, there are no wrong answershere and youre not limited by resources, funding, or feasibility. Maybe the solution to ourno boots problem is a pooper scooper with an extending handle for long reach!

    Blank paper Writing utensils (crayons,

    markers, colored pencils)

    Put all materials out on the tab le. Make su re eachparticipant has eas y access toall materials.

    11 :45-11 :55 Inspir e c re ati vi ty t hroughsharing and dialogue.

    Each person will share a few of their HOW ideas. Which of your solutions do you feelis the most innovative and why? Gather key take-aways and discuss next stepsPointout a few ideas that are feasible. I will be responsible for presenting these concepts to theDarley Green HOA and will follow up on any correspondence.

    11 :55-12 :00+ Prov ide the g roup withclosure and explain thebene ts of the exercise

    they just experienced.

    Todays exercises were focused on utilizing your creative thinking to actively br ainstormsolutions to our problem. While this activity ends with this workshop, you are nowequipped with a few more skills to solve any problems you face in the future. Younow have new tools to take with you to apply in your personal or professional lives.

    I greatly appreciate your time today! This was a fantastic workshop and I hope that eachone of you learned something new. I would like to get your thoughts and feedback on

    this workshop. Please use the provided sheets to share your thoughts, suggestions, andhonest feedback with me.

    Printed feedback forms Writing utensils (pens)

    Distribute feedback forms toeach participant. Provide theopportunity for participants tovideo record their feedback inaddition to written feedback.

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    References

    Environmental Protection Agencyhttp://cfpub.epa.gov/npdes/stormwater/menuofbmps/index.cfm

    National Resources Defense Councilhttp://www.nrdc.org/thisgreenlife/0801.asp

    USA Todayhttp://usatoday30.usatoday.com/news/science/2002-06-07-dog-usat.htm

    Huf ngton Posthttp://www.huf ngtonpost.com/2012/04/21/dog-poop-tons-feces_n_1440383.html

    Cesars Wayhttp://www.cesarsway.com/dog-care/housebreaking/Unique-Solutions-to-Dog-Poop-Problems

    Doody Callshttp://www.doodycalls.com/resources_toxic_dog_waste.asp

    Doctors Foster and Smithhttp://www.drsfostersmith.com/Articles/clean_up_waste.cfm

    Alamo Area Partners for Animal Welfarehttp://www.aapaw.org/education/dangers-of-dog-poop.html

    Dog Talk 101http://dogtalk101.blogspot.com/2010/01/facts-about-dangers-of-dog-poop.html

    MSN Real Estatehttp://realestate.msn.com/blogs/listedblogpost.aspx?post=850f766e-a5d0-4933-868d-fadeef080065