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LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 1 L
aGuna B ay S paS Get Away... Every Day. Owners Guide Book
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 2
Important information about your LaGuna Bay Spa Spa Model Spa
Serial number Date of purchase Dealer name Ozone Generator yes no
prozone System yes no Chemicals used Filter Information Length
Width Keeping this information on hand will help if you ever need
technical assistance. It is also helpful if you can provide
pictures for the technician. pictures allow the technician to see
the area of concern as if looking at it along side you. Taking
pictures before calling technical support will help expedite
resolution - you will be able to email the pictures directly to the
technician while you are on the call. For technical assistance,
please call 877.722.4097 Technical Support is available Monday
through Friday from 8:30 am to 5:00 pm Eastern Standard Time 2
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 3
Index Important Safety Information Begins on Page 4 playing it safe
while you play Location Information Begins on Page10 The Wheres and
Hows of choosing and preparing the best place for your new spa
Electrical Information begins on Page 12 The magnetic relationship
with your spa shouldnt come with a shock Information about hardware
& filling your spa begins on page 16 putting the right water in
the right way makes a big difference. Water Chemistry Information
begins on page 20 Chrystal clear instructions for chrystal clear
water 3
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 4
Important Safety Information Read and CaRefully follow InstRuCtIons
! Basic safety precautions must be followed including: Avoiding the
Risk to ChildRen dAngeR: Risk of Children drowning. extreme caution
must be used to prevent unauthorized access by children. to avoid
accidents, ensure that children cannot use a spa unless they are
supervised at all times. WARning: to reduce risk of injury, do not
allow children to use this product unless they are closely
supervised at all times. to reduce the risk of injury, lower water
temperature when spa is used by children. lower water temperatures
are recommended since children are especially sensitive to hot
water. do: Make sure you always lock child resistant locks after
using the spa for your childrens safety. every laguna Bay spa is
equipped with a locking cover that meets the atsM f1346-91 standard
for safety Covers. there is no representation that the use of the
cover, locking clips or actual locks will not prevent access to the
spa. test the water temperature with your hands before allowing
children to enter the spa to be sure that its comfortable. Children
are especially sensitive to hot water. Remind children that wet
surfaces are slippery. Make sure that children are careful when
entering and exiting the spa. Check with local authorities
regarding fencing requirements for spas in you area. dont: Allow
children or pets on the spa cover. Covers are strong enough to
withstand the weight of tone foot of snow. they are not designed to
support the weight of people or pets. sitting on the cover may
cause the foam inners to break. Allow children to have unsupervised
access to the spa. Avoiding the Risk oF eleCtRoCUtion lAgUnA BAy
spAs ReCoMMends thAt eleCtRiCAl CoMponents Be instAlled only By A
liCensed eleCtRiCiAn. to ensure the spa functions properly and to
ensure your warranty is not compromised by improper installation,
you must have a licensed electrician install all electrical
components. 4
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 5
Important Safety Information Risk oF eleCtRoCUtion Connect only to
a grounded source. if your spa model is equipped with a cord, do
not bury the cord. a buried cord may result in death or serious
injury due to electrocution if direct burial-type cable is not
used, or if improper digging occurs. install at least five feet
(1.5m ) from all metal surfaces. If this is not possible, a ground
terminal (pressure wire connector) is provided on the control box
inside the unit to permit connection with solid copper bonding
conductor between this point and any metal equipment, metal water
pipe, metal enclosures of electrical equipment, or conduit within
five feet (1.5m) and within sight of the spa. do not permit any
electrical appliances, such as lights, telephones, radios or
televisions within five feet (1.5m) of the spa unless they were
built in by the manufacturer. failure to maintain a safe distance
may result in death or serious injury from electrocution if the
appliance should fall into the spa. WARning to reduce the risk of
electric shock, if your spa is equipped with a cord, replace
damaged cord immediately. failure to do so may result in death or
serious permanent injury by electrocution. your spa requires a
ground Fault Circuit interrupter for user and equipment protection
in compliance with section 680-42 of the national electrical Code,
ansI/nfPa 70-1993. to ensure proper operation of the important
safety device, test according to the following instructions with
regard to your electrical configuration: Cord-Connected 115 volt,
20 amp: the GfCI is located at the end of the power cord. Before
each use, with the unit operating, push the test button. the unit
should stop operating and the GfCI power indicator will go out.
wait 30 seconds and then reset the GfCI by pushing the Reset
button. the GfCI power indicator will turn on, restoring the power
to the spa. If the interrupter does not perform in this manner,
there may be an electrical malfunction and with it, the possibility
of an electric shock. disconnect the power until the problem has
been corrected. Please note this action will automatically reset
the filter cycle of the spa. 220 volt, permanently installed or
converted models: a ground terminal is provided on the terminal
block located inside the control box. to reduce the risk of
electric shock, connect the terminal to the grounding terminal of
your electrical service or supply panel with a continuous green,
insulated copper wire. a bonding terminal (pressure wire connector)
is provided on the outside of the control box for bonding to local
ground points. to reduce the risk of electric shock, this connector
should be bonded with solid copper wire to any metal ladders, water
pipes, or other metal within five feet (1.5m) of the spa to comply
with local requirements. the means of disconnection must be readily
accessible, but must be installed at least five feet (1.5m) from
the spa. do: Make sure your spa is properly connected - Use A
liCensed eleCtRiCiAn disconnect the spa from the power supply
before draining and servicing components. test the ground Fault
interrupter(s) before each use. dont Use the spa with the equipment
compartment door removed. Replace components except with identical
components supplied by the manufacturer. operate audio or video
equipment while inside the spa unless it is with the remote
approved or provided by the manufacturer. do not connect auxiliary
components (i.e. headphones) to the system. place electrical
appliances within five feet (1.5m) of the spa. Use an extension
cord to connect the spa to its power source. the cord may not be
properly grounded and the connection is a shock hazard. an
extension cord may cause a voltage drop, which will cause
overheating of the pump(s), cause motor damage and will void the
manufacturers warranty. Attempt to open the electrical control box.
there are no serviceable parts inside the box. 5
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 6
Important Safety Information AvoidABle Risks dAngeR: Risk oF injURy
the suction fittings in this spa are sized to match the specific
water flow created by the pump. If it is necessary to replace the
suction fittings or the pump, be sure the flow rates are
compatible. Because of the risk of injury, never operate the spa if
the suction fittings are broken or missing. Please contact your
dealer or nearest service center for service or repair. never
operate the spa if the floating weir(s), filter(s), filter lid(s)
or skimmer(s), or skimmer assembly(s) are missing. Please contact
your dealer or nearest service center for service or repair. never
replace suction fitting with one rated less than the flow rate
marked on the original suction fitting. do not remove floating
weir(s), basket(s) or filter(s) while spa is running. keep all
loose articles of clothing, hair or hanging jewelry away from
suction fittings, rotating jets or other moving components.
exercise care when entering and exiting the spa. wet surfaces can
be slippery. inCReAsed side eFFeCts oF MediCAtion the use of drugs,
alcohol, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning. persons using
medication should consult a physician before using a spa; some
medication may cause a user to become drowsy, while other
medication may affect the heart rate, blood pressure or
circulation. persons taking medications which induce drowsiness,
such as tranquilizers, antihistamines or anticoagulants should not
use a spa. heAlth pRoBleMs AFFeCted By spA Use pregnant or possibly
pregnant women should consult a physician before using a spa.
persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulatory problems,
infectious diseases, immune deficiencies, infectious diseases,
infections skin irritations, or diabetes should consult a physician
before using a spa. Always shower before and after using a spa. to
reduce the possibility of contracting a waterborne illness, always
maintain water chemistry within the parameters in this manual. If
other bathers are affected by such a condition, discontinue use and
consult a physician. UnCleAn WAteR keep the water clean and
sanitized with correct chemical care to help maintain safe water
and prevent possible damage to spa components. the recommended
levels for your laguna Bay spa are: free available Chlorine (faC):
3.0 to 5.0 ppm total alkalinity 125 to 150 ppm water pH: 7.4 to 7.6
Calcium Hardness 150 to 200 ppm Refer to water Quality and
Maintenance section for further information and complete
instructions about water and spa care. 6
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 7
Important Safety Information iMpoRtAnt: turn jet pump on for at
least ten minutes after adding Any spa water chemicals into the
filter compartment. Clean the filter cartridge monthly to remove
debris and mineral buildup which may affect the performance of
hydrotherapy jets, limit the water flow, or trip the high limit
thermostat which will turn off the entire spa to prevent further
damage to the spa. Avoiding the Risks oF hypeRtheRMiA prolonged
immersion in hot water can result in HyPeRtHeRMIa, a dangerous
condition which occurs when the internal temperature of the body
reaches a level above normal (98.6f). the symptoms of hyperthermia
include unawareness of impending hazard, failure to perceive heat,
failure to recognize the need to exit the spa, physical inability
to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning. the use of
alcohol, drugs or medication can greatly increase the risk of fatal
hyperthermia in spas. to reduce the risk of injury: the Consumer
products safety Commission has stated that the water in the spa
should never exceed 104f (40C). water temperatures between 100f
(38C) and 104f (40C) are considered safe for a healthy adult. lower
water temperatures are recommended for extended use (exceeding 10
minutes) and for young children. extended use can cause
hyperthermia. pregnant or possibly pregnant women should limit spa
water temperatures to 100f (38C). failure to do so may result in
permanent injury to your baby. you should consult with a physician
prior to using a spa. do not use a spa immediately after strenuous
exercise. do: Measure the water temperature with an accurate
thermometer before entering the spa to verify the digital
thermometer since the tolerance of water temperature regulating
devises may vary as much as +/- 5f (2C). test the water with your
hand to be sure its comfortable before entering the spa. dont: Use
alcohol or drugs before or during spa use. stay well hydrated and
drink plenty of water. stay in the spa for extended periods of
time. If you are going to be in the spa for more than 10 minutes,
you should reduce the temperature of the spa to 100f (40C) or
lower. iMpoRtAnt spA instRUCtions do: Use and lock the vinyl cover
when spa is not in use whether it is empty or full. Because heat
retentive materials are used to insulate the spa for efficient
operation, an uncovered spa surface with direct exposure to
sunlight and high temperatures for long periods of time is subject
to permanent damage. damage caused by exposing the spa to this
abuse is not covered by the warranty. 7
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Important Safety Instructions Follow spa care and maintenance
stated in this owners Guide. Use only approved and recommended
accessories, chemicals and cleaners. dont: leave the spa exposed to
the sun without water or the vinyl cover in place. exposure to
direct sunlight can cause solar distress of the shell material.
Roll or drag the spa on its side. this will damage the siding. lift
or drag the cover by using the cover lock tie downs. always lift or
carry the cover by using the handles. Attempt to open the spa
control box. there are no user serviceable parts inside the spa
control box (spa pack box) . opening of the control box by the spa
owner, unless instructed by the manufacturers factory trained
technical support technician will void the warranty. If you have an
operational problem, carefully go through the steps outlined in the
troubleshooting section. If you are not able to resolve the
problem, please call technical support at 877-722-4097. Many
problems can easily be diagnosed over the telephone by the service
technician. FCC notiCe If your spa is equipped with audio or video
equipment, it has been tested and found to comply with the limits
for a class B digital device, pursuant to Part 15 of the fCC Rules.
these limits are designed to provide reasonable protection against
harmful interference in a residential installation. this equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, use harmful
interference to radio communications. However, there is no
guarantee that the interference will no occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment on and off, the user is encouraged to try to correct
the interference by one or more of the following measures: 1.
Rearrange or relocate the receiving antenna; 2. Increase the
separation between equipment and receiver; 3. Connect the equipment
into an outlet on a circuit different from the circuit connected.
4. Consult the dealer or an experienced radio/tV technician for
help. any changes or modifications not expressed or approved by
party responsible for fCC compliance could void the users authority
to operate this equipment. 8
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 9
Important Safety Instructions important CsA safety instructions
(Canada only) when using this electrical equipment, basic safety
precautions should always be followed, including the following: 1.
Read and follow all InstRuCtIons. 2. a green colored terminal or a
terminal marked G, Gr, Ground, Ground- ing or the symbol * is
located inside the supply terminal box or compartment. to reduce
the risk of electric shock, this terminal must be connected to the
grounding means provided in the electric supply service panel with
continuous copper wire equivalent in size to the circuit conductors
that supply this equipment. *IeC Publication 417, symbol 5019. 3.
at least two lugs marked Bonding lugs are provided on the external
surface or on the inside of the supply terminal box/compartment. to
reduce the risk of electric shock, connect the local common bonding
grid in the area of the hot tub to these terminals with an
insulated or bare copper conductor.. 4. all field installed metal
components such as rails, ladders, drains, and other similar
hardware within 10 feet (3m) of the hot tub shall be bonded to
equipment grounding buss with copper conductors.. 5. saVe tHese
InstRuCtIons. 9
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 10
Location - Choosing the perfect place for your spa. its not only
the location - but also the Foundation Proper placement of your spa
is key not only to enjoying it, but also taking care of it. after
all, its a substantial investment that you want to take care of so
it will continue to bring years of enjoyment. wherever you choose
to place you spa, there are some basics that must be followed.
Consider the weight of the spa. you must have the proper foundation
to support not only its dry weight, but also its filled weight.
structural damage that occurs to your spa that results from an
inadequate foundation is not covered under your warranty so its
important that you follow the manufacturers guidelines. the
manufacturer recommends that your laguna Bay spa be placed on a
reinforced concrete pad that is at least four inches thick and
large enough to accommodate the entire spa. the concrete should
cure for a minimum of 72 hours before placing the spa on the pad.
you should place your spa so the electronics and circuit breakers
are easily accessible. and remember that the electronics must be
kept dry, so drainage of water away from the spas foundation is
important. the spa must not be placed in the way of landscaping
sprinklers to ensure there is no damage to the skirt or frame of
the spa. Inquire with local officials about building codes,
electrical and plumbing codes.. think about the desired proximity
to the doors of the house especially in cold weather,. Be sure
there is a pathway that can be easily maintained and is free from
debris. try to keep your spa away from roof overhangs and guttering
to increase the life of the spa cover. when choosing the location
for your spa, try to remember the effects of wind, exposure to the
sun and the location of trees to minimize the effects of falling
debris and shade. If you choose to place your spa on a deck, ask a
licensed contractor or engineer to determine the decks maximum load
bearing capacity. the weight per square foot must not exceed that
limit or the result will be serious structural damage to the deck
and the spa. If you are considering a recessed spa in your deck or
floor, be sure there is access to the electrical equipment and
other components in the rare case that your spa may require
servicing. Make sure there is adequate room to remove all exterior
panels, with special attention paid to the side where the
electrical components are located. If you are placing your spa
indoors or in a basement, choose a floor covering that will hold up
well to the water that will inevitably sit around the spa. floor
covering should be slip resistant with some ability to grip when
the floor is wet. there must be adequate drainage away from the
spa. the location and floor covering must be able to handle
draining of the entire spa. Humidity should be considered, as
should moisture to the wood, paper, drywall, and any mold and
mildew which accompanies humid areas of the home. some spa
chemicals may have an adverse reaction to some household metals.
you should consider installing a ventilation system to address
these issues. again, adequate support for the weight of the spa is
vital. do: Following all procedures in the owners Guidebook and
water care products (chemical) packaging. test the water regularly
to ensure the chemical balance is correct. drain, clean, and refill
your spa with fresh water regularly in accordance with the owners
Guidebook. Clean the filters a minimum of once a month. ensure
proper water circulation. Always bathe or shower before entering
the spa. proper maintenance of filters, water chemistry, and
ventilation reduces the risk of exposure to viruses and bacteria
that may be present in the water and in the air. 10
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Location - Choosing the perfect place for your spa. Manufacturers
preferred site preparation the concrete pad should be 4 (7.6 cm)
thick sloping 1/2 (1.3 cm) per 10 feet (305 cm) so rain and runoff
will not puddle on the underside of the spa for long periods
causing the frame to deteriorate. improper site preparation water
self levels. If a spa is placed on grass, dirt, pea gravel, stones
or brick, they can shift causing the spa to be out of level. It is
important to remember that your warranty does not cover spas that
are not properly placed on a level, well prepared foundation. How
to Install Cover Locks Cover lock installation Cover Put the spa
cover on the spa. Position the tie down locks on the spa cabinet so
they Tie Down Straps can easily reach the tie down straps. allow
Cover Lock and Key approximately 3/4 inch slack in the straps so
there is ample room for the clip to slide easily into the lock 2
Screws when there are variations in the weather. attach the locks
with screws. never leave the spa uncovered and unattended. never
leave the spa cover unlocked. do not sit, stand or lie on the
cover. 11
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Electrical Information Avoid the Risk oF eleCtRoCUtion. lAgUnA BAy
spAs ReCoMMends thAt eleCtRiCAl CoMponents Be instAlled only By A
liCensed eleCtRiCiAn. All eleCtRiCAl ConneCtions MUst Be peRFoRMed
By A QUAliFied liCensed eleCtRiCiAn in ACCoRdAnCe With the nAtionAl
eleCtRiCAl Code (neC) And With stAte And loCAl eleCtRiCAl Codes in
eFFeCt At the tiMe oF the instAllAtion. ConneCting the spA to An
iMpRopeRly WiRed CiRCUit Will eliMinAte MAny oF the spAs BUilt in
sAFety FeAtURes WhiCh MAy ResUlt in FiRe, eleCtRoCUtion, oR otheR
Risk oF injURy. dAMAges to the spA WhiCh ARe the ResUlt oF iMpRopeR
WiRing ARe not CoveRed UndeR the MAnUFACtUReRs WARRAnty And Will
teRMinAte All listings FRoM independent listing AgenCies. the
eleCtRiCAl diAgRAMs ContAined in this MAnUAl ARe inClUded As A
gUideline FoR the liCensed eleCtRiCiAn instAlling the eleCtRiCAl
ConneCtions. All WiRing MUst Be WAteRtight ! ! ! neveR tURn poWeR
on to the spA When it is not Filled With WAteR ! Remove the spa
from its packaging materials. Retain all warranty, safety and
operation materials. prior to performing any service to your laguna
Bay spa, turn off all primary electrical equipment at the main
circuit breaker or disconnect panel. your laguna Bay spa must be
permanently connected (hard wired) to the power supply. no plug in
connections, extension cords or surge protectors are to be used in
conjunction with the operation of your new spa. Power supplied to
your laguna Bay spa must be a dedicated circuit with no other
appliances, lighting, or any other electronic components powered by
this circuit. there are a few laguna Bay spa models equipped with a
120V Ground fault Circuit Interrupter (GfCI) cord attached. If this
is what you ordered, the power service requirement is 110 Volt 20a.
this service branch is to be a dedicated 20 amp circuit, within 15
feet and not closer than 5 feet (1.5m) from the positioning of the
spa equipment. no plug in connections, extension cords or surge
protectors are to be used in conjunction with the operation of your
new spa. Power supplied to your laguna Bay spa must be a dedicated
circuit with no other appliances, lighting, or any other electronic
components powered by this circuit. the electrical supply for this
product must be housed in a weatherproof service box and include a
suitably rated switch or Ground fault Circuit Interrupter between
the main service entrance and the spa to open all ungrounded supply
conductors tin compliance with section 422-20 of the national
electrical Code/usa, ansI/nfPa/70 and in compliance with
underwriters laboratories, Inc.. this might be used as a shut off
switch, which must be installed so that it is accessible to the spa
occupants, but not within 5 feet (1.5m) of the spa. All connections
should be made using copper conductors only. do not use aluminum
wire. Connection wires, circuit breakers, and/or fuses, must all be
sized to accommodate the total ampere load. 12
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Electrical Information to make your laguna Bay spa electrical
connections, remove the entire cabinet with the sticker that says
ReMoVe tHIs Panel foR eleCtRICal. In most models you will remove
the panel underneath the spas top side control pad by removing all
screws attaching the cabinet panel to the spa frame. At this tiMe,
hAnd tighten the Unions And ensURe the sliCe vAlves ARe in the Up
position. iF the sliCe vAlves ARe not in the Up position, open the
sliCe vAlves And AttACh the Clip loCks With the sliCe vAlves in the
Up position. RUn yoUR spA And CheCk FoR leAks BeFoRe ReinstAlling
eXteRioR ACCess pAnel. this shoUld Be done eACh tiMe this pAnel is
ReMoved. All eleCtRiCAl ConneCtions MUst Be MAde By A liCensed
eleCtRiCiAn. do not ConneCt poWeR to the eMpty spA. poWeR to the
spA AUtoMAtiCAlly ACtivAtes CRitiCAl CoMponents Within the spA,
sUCh As the ContRols And the heAting. iF poWeR is sUpplied to the
CoMponents pRioR to the spA Being Filled, the CoMponents Will Be
dAMAged. dAMAge thAt oCCURs to the CoMponents BeCAUse poWeR WAs
sUpplied BeFoRe the spA WAs Filled With WAteR is not CoveRed By the
MAnUFACtUReRs WARRAnty. 220v installation Correct wiring of the
electrical service box, GfCI box and pack terminal block is
required. spas installed for 220v operation require a 4-wire, 50
amp or 60 amp (depending on the spa model), 220 volt subfeed in non
metallic pipe to the spa equipment compartment. a green colored
terminal is Service provided in the control box. to reduce the
Panel risk of electrical shock, connect this terminal GFCIPanel or
connector to the grounding terminal of located your electrical
service or supply panel with a at least continuous green insulated
copper wire. In 5 feet (1.5m) addition, a second pressure wire
connector is from spa. provided on the surface of the control box
for bonding to local ground points. to reduce the risk of
electrical shock, this connector should be bonded with copper wire
to any reinforced concrete, metal water pipes, or any metal within
5 feet (1.5m) of the spa. International customers should contact
their laguna Bay spas dealer for electrical wiring Requirements.
Refer to supplied wiring diagrams and call technical support for
assistance if necessary. Us and Canadian gFCi Wiring diagram the
black and red wires from the electrical box must be connected to
the input of the GfCI. the white wire from the electrical box must
be connected to the neutral bus. the green or copper wire must be
connected to the ground log of the GfCI. the black, red and white
wires going to the spa must be connected directly to the output of
the GfCI. the neutral to the GfCI must be connected to the neutral
bus. the green or copper wire going to the spa must be connected to
the ground lug. 13
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Electrical Information important: to allow the 220V GfCI to
function properly, connect the white neutral wire Spa GFCI Breaker
Box Wiring Breaker Box Wiring from the spa to the neutral terminal
on the GfCI breaker, not the neutral bus in 50A GFCI 50A GFCI the
GfCI breaker box. an improperly To Main To Main n To To Spa To Main
To Main To Spa To Spa a connected neutral causes the GfCI breaker
to trip.do not replace the exterior cabinet panel until your new
laguna Bay spa has been filled with N G N G water. Be sure to hand
tighten the unions in the plumbing lines and ensure E E N N U U D D
T the slice valves are locked in the up T position at this time.
see page 17 for reference. 1. Terminal Block 1.)Remove the exterior
cabinet panel 2. Bonding Lug beneath the topside controls. 3.
Grounding Terminal 2.) Remove the screws from the faceplate of the
spa pack. 3 3.) Choose one of the available break Exterior away
conduit entry points and remove 2 Access Panel the disc from the
desired location. 1 4.) Connect the conduit to the Spa Pack using a
water tight connector. 5.) Feed wiring through the conduit entry
points in the spa pack box. 1.) Remove enough insulation from each
wire to ensure contact with TB3 screw. Failure to remove insulation
will cause spa pack to malfunction. 2.) Connect the electrical
service Green wires, color to color, on the terminal TB1 blocks TB1
and TB3 located in the spa pack box. Black 1 TB2 3.) Tighten
SECURELY to prevent Power Neutral ^^^^^^^^^^^^^^^ damage. In Red 2
4.) Replace the spa pack faceplate with screws. To Circuit Board
14
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Electrical Information 110 v installation all 110 volt laguna Bay
spas are delivered with a GfCI power cord that is approximately 15
feet in length. electrical service must be no farther than 15 feet
(4.5m) and no closer than 5 feet (1.5m) to the spa. do not connect
the spa using extension cords or surge protectors. the spa must be
connected to a dedicated 110v/20a GfCI protected, grounded circuit.
this circuit must not be used by or shared with any other
electrical component. If it is connected to a shared circuit, it
will overload the circuit leading to tripping at the main breaker.
failure to connect the spa to a breaker that is not dedicated may
result in damage or failure of the equipment which is not covered
by the manufacturers warranty. do not modify the plug in any way in
an attempt to bypass the manufacturers recommendations. alteration
of the plug will void the manufacturers warranty. the dedicated
circuit must have a 20 amp GfCI in the main breaker panel with
ground wire and the correct polarity throughout the circuit. a
pressure wire connector is provided on the exterior surface of the
control box, inside the spa. this wire allows grounding between
this point and any metal equipment, reinforced concrete, metal pipe
or water pipes within 5 feet (1.5m) of the spa. the bonding wire
must be solid copper wire. if your electrician has questions about
the wiring instructions, please call laguna Bay spas technical
Assistance at (877) 722- 4097. Factory trained technical service
specialists are available to answer questions during their normal
business hours Monday through Friday from 8:30 am to 5 pm est. your
new laguna Bay spa has been put through rigorous testing during the
manufacturing process. It is not uncommon that some water may
remain in the plumbing after testing and may leave spots on the
acrylic finish or cabinetry. wipe the spa and cabinet with a clean
soft rag. do not use houseold cleaners that contain bleach or
amonia because they may have an adverse effect on the acrylic
surface of the spa and have a negative reaction with chemicals used
to maintain water chemistry. neVeR use aBRasIVe CleaneRs on you sPa
BeCause tHey wIll CReate PeRManant sCRatHes on tHe aCRylIC suRfaCe.
do not Apply poWeR to the eMpty spA. poWeR to the spA ACtivAtes
CRitiCAl CoMponents Within the spA, sUCh As the ContRols And the
heAting. iF poWeR is sUpplied to the CoMponents pRioR to the spA
Being Filled, the CoMponents MAy Be dAMAged. dAMAge thAt oCCURs to
the CoMponents BeCAUse poWeR WAs sUpplied BeFoRe the spA WAs Filled
With WAteR is not CoveRed By the MAnUFACtUReRs WARRAnty. do: Follow
the instructions each time you re-fill the spa to ensure successful
start up Manually turn the gFCi into the off position. With the
filters removed and the drain valve open, run water through the
filtration canister and jet lines until the water runs clear. this
will remove any incidental dust, dirt and debris that may have
accumulated during shipping and installation. Rinse the inside of
the spa with warm water Check for obvious signs of freight damage
including loose wires or broken pipes. Check to see that the unions
for the heaters and plumbing are hand tightened. 15
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 16
Filling Your Spa & Navigating the Hardware Check to see that
the slice valves are locked in the uP position. do not run the spa
with the slice valves in the closed or down position or with no
water in the spa. this will damage the pumps and seals. damage that
occurs because the spa has been operating with the slice valves in
the closed position is not covered under the manufacturers
warranty. Check to see that all jets, air valves, and the diverter
valves are open. do not force them to turn beyond the built in
stop. do not: Clean the acrylic surface with cleaners that are not
approved by laguna Bay spas, especially houseold bleach and ammonia
based cleaners commercially manufactured to clean glass. Use water
that is filtered or from a water softener. Fill the spa with hot
water. this may damage the spa controls. Use the spa until you have
completed each of the steps in this section of the owners
guidebook. Add chlorine if treating your spa with polyhexamethylene
biguaride [Biguanide, PHMB, (Baquaspa)]. leave the spa unattended
while the cover and the exterior panels are not in place. Filling
& Re-Filling yoUR neW lAgUnA BAy spA With WAteR when you are
certain the drain valve is closed, the slice valves are locked in
the up position and the unions have been hand tightened, remove the
floating weir, skimmer basket and filters from the filtration
Canister of your new laguna Bay spa. Place a garden hose into the
empty filtration canister. water will begin filling the spa from
footwell inside the spa. filling the spa in this manner will allow
the pump to partially prime. allow water to continue filling the
spa until the water level is approximately 4 inches over the
filtration canister area of the spa. Remove the garden hose and
replace the filter, skimmer basket and floating weir. Check for
leaks inside the cabinet of the spa, especially at the unions for
plumbing and heaters and hand tighten if necessary. Be sure slice
valves are locked in the open position. iMpoRtAnt: over filling
your spa will not allow room for water to displace when people
enter the spa and will cause water to overflow. under filling the
spa will not allow the water to flow properly through the water
lines and pumps causing a potential air lock or damage to the pumps
and heater. damage that occurs because of improper water levels is
not covered under the manufacturers warranty. each time you fill
your spa, it is a good idea to check the condition of the locks on
the slice valves to ensure they have not become damaged. at the
same time you should check to be sure that all plumbing unions are
hand tightened. you should not replace the spa cabinet unitl the
spa has been filled and power has been applied. the cabinet should
only be replaced after you are sure all the pumps and jets are in
proper working order. If you decide to replace the screws on the
cabinet, they should be replaced only with stainless steel screws
which will not rust. The slice valves located along the plumbing
lines near the Slice Valve unions. locked in the up C During normal
operation, the slice valves should position be locked in the up
position. If your spa requires service, the slice valves can be
closed to seal the plumbing and keep the water in the spa. If you
Pump have low or no water ow, check to be sure the slice valves are
locked in the up position. The Plumbing valve will not stay in the
up position without the Unions lock; the force of the pump will
pull the valves into the closed position if the locks are not in
place. 16
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 17
Filling Your Spa & Navigating the Hardware Side View of Pump
Skimmer S Slice Valve & Filter Housing Jet C Suction Suction
Valve Footwell Valve Pump Plumbing Line In Bleeding the Pump The
pumps on your new Laguna Bay Spa Flo ting We Floating We oa o Weir
eir are designed to pump water, not air. If air Sk Sk immer Basket
Skimmer Basket et e is in the plumbing lines when the pumps are
powered on, the pumps will lock and fail to operate properly. You
should Filter Filter immediately power o the pumps to avoid Housing
damaging your spa. Filter Filter l Below Below located fi ter o a d
filte located in filter To bleed air from the pump, open the bleed
valve on the front of the pump by turning Acrylic Acrylic housing
belo h u ng be ow below the valve stem in a counter clockwise
Surface Surface acrylic surface acrylic r c a y c surface
direction. If you use vice grips, be careful not to break the stem
o the valve. Water will trickle from the valve after the all the
air has been released. When water trickles Filling the Spa from the
valve, turn the valve stem in a Do not put the water hose clockwise
direction to tighten and close inside the acrylic when filling the
spa. the Bleed Valve. Turn the skimmer basket clockwise until it
stops. You should consider bleeding the air from the pumps prior to
powering on the GFCI Remove the filter basket and filter housing.
Put the each time you ll your spa. Making sure air water hose into
the filter housing. The internal is released from the plumbing
lines before plumbing lines will fill with water from the bottom
they are powered on will ensure the pumps moving upward. Water will
begin entering the spa operate properly and will prolong the life
through the suction valves and jets into the footwell. of the spa.
As the level rises, water will enter through the lowest Front of
jets to the upper jets. When the water level is 4 above Front
Pumpof Pump View the filter housing, remove the hose. Replace the
filter and skimmer basket into the filter housing. Lock in place by
turning counter clockwise until it stops. Plumbing Line Filling the
spa in this manner allows the plumbing In lines to fill with water
greatly reducing the risk of developing an air lock in the pumps.
If water surges Bleed Valve & or if you hear a hum when the
pump is turned on, Thumb Screw there is an air lock in the pump.
Immediately turn the pump off to avoid damaging spa and bleed the
air from the pump. 17
Filling Your Spa & Navigating the Hardware You You can
control the intensity of the water flowing o control intensity
water flo from the water fall by rotating the valve loca from
waterfall by rotating valve located on the topside of the spa. The
water fall will help topside The waterfall create a more relaxing
spa experience create more relaxing experience.Off On The waterfall
is intended to create ambience and is not designed to be load
bearing. It should never be used as a support or hand rail.
Excessive force or weight loads may cause injury or break the
waterfall assembly.
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 19
Filling Your Spa & Navigating the Hardware Understanding the
diverter valves Customizing the force of power in the seating areas
your new laguna Bay spa was designed to allow customization of your
spa experience. By controlling the flow of the water through the
pumps to the jets you will be able to move water from one area of
the spa to another and back again. you will also be able to control
the flow of the water as it is forced through the jets. the air
valves, located along the acrylic surface on the top of the spa,
increase and decrease the air flow as they are rotated between the
open and closed positions. Increasing the air flow by opening the
air valves will allow air to be forced into the spa creating
bubbles and increase the intensity of your spa experience.
decreasing the air flow by closing the air valves will provide a
more relaxing spa experience. the flow can be wide open, completely
closed, or anywhere you choose in between. there are built in stops
which limit the rotation of the valve. do not force the valve past
the stop point. it will break the valve and damage the spa.
iMpoRtAnt inFoRMAtion ABoUt heAting yoUR spA When the heater is on,
the red light on top of the heating unit will also be on. the
actual water temperature will be displayed on the topside controls.
the high and low water temperatures are preset by the manufacturer.
the low temperature is 56f. the high temperature is 104f. setting
the thermostat to a higher temperature will not cause the water to
heat faster. It will only result in a higher water temperature. the
heater operates until the actural water temperature is within 3f of
thetemperature that is programmed and locked into the thermostat,
then it will automatically shut off. the heater will reactivate
when the water temperature drops within 3f below the temperature
programmed and locked into the thermostat. the spa is equipped with
a state of the art components. Because the spa is equipped with a
highly advanced heater and is designed for maximum energey
effieiency, each time you exti the spa, you should reduce the
programmed temperature. during warm weather, or in very warm
climates, you should lower the programmed temperature setting to
just below you average forecast high temperature. for example, if
your average weekly forecast high is 88f, you should set reduce
your temperature setting to 86 or below. when you are ready to use
your spa, increase the temperature to the desired setting about 30
minutes prior to use. in the 110v spa models, the pump is a single
speed pump. in the 220v electrical configuration, the heater does
work simultaneously with the pump on high speed. when the heating
unit turns on, the pumps will only operate on low speed. Repeatedly
touching the pump button to override the pre programmed settings
and attempting to turn the pumps on high speed the while the spa is
heating will not turn the pumps on high speed. It will instead trip
the GfCI, the main breaker and has the potential to damage the spa.
damage caused to the spa attempting to override the programmed
settings with the pump button is not covered under the
manufacturers warranty. getting to know the topside Controls the
control pad on your spa will vary depending on the model you
purchased. your laguna Bay spa was created to be one of the most
user friendly spas available in the marketplace. until now, most
spa controls offered some choices but they forced users into an
either/or choice. the settings limited use and conserving energy
made some spa functions non existent. laguna Bay spas are
manufactured so you can use your spa the way you want to, when you
want to. since each button controls one thing, and only one thing,
you can choose what the spa does and when it does it simply by
pressing the correct button. once the spa is filled, the
electrician has installed the GfCI from your main power supply and
has connected the wires to the spa pack, reattach the panel door on
the spa pack. don reattach the cabinet panel just yet. turn GfCI
into the on or Reset position. the instructions for your topside
controls will vary depending upon which laguna Bay spa you
purchased. Please refer to the set of instructions matching the
topside controls on your spa. 19
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 20
Water Chemistry It is imperative to have clean, clear, water. water
maintenance will vary depending on many things such as quality of
your water, how frequently you use your spa, and how many people
use the spa. the fundamental things to consider when it comes to
maintaining the water in your spa are filtration, sanitation, and
proper balance of chemicals and pH. following a regular schedule
will help you achieve acceptable water sanitation along with proper
levels of total alkalinity and Calcium hardness. It is important to
remember that bacteria and viruses grow quickly in water that is
not properly maintained. It is your responsibility to keep your
water in proper balance to not only for proper sanitation, but also
for minimal buildup of deposits and to prolong the life of the spa.
Basic Chemical safety when using chemicals, read the labels and
follow the directions. Chemicals are designed to protect you and
your spa they can be hazardous if not handled correctly. do: Wait
until the water temperature has reached a minimum of 80f before
adding chemicals Wash your hands after handling chemicals. In case
of accidental contact, follow the emergency advice on the product
label. keep chemicals in their original container. Allow a
responsible person to handle spa chemicals. keep chemicals away
from children and pets. ALKALINE 8.2 ADD pH SPA DECREASER handle
all containers with care. store chemicals in a cool, dry, well
ventilated place. WATER 7.8 TO LOWER (MAY CAUSE pH keep chemical
containers closed when not in use. SCALING) 7.6 prooperly Replace
caps on their containers. if a doctor is needed, take chemical
containers with COMFORT IDEAL ZONE 7.4 you to the hospital so the
substances can be identified. dont: Add chemicals to water
temperatures below 80f ACIDIC 7.2 ADD pH store chemicals in the spa
cabinet. SPA INCREASER Use a vacuum cleaner to clean up chemical
spills. WATER 6.8 TO Allow anyone in the spa while adding
chemicals. (MAY CAUSE RAISE pH inhale fumes or allow chemicals to
come in contact CORROSION) pH with your eyes, nose or mouth. Use
chlorine tablets (trichlor) in your spa. It can be extremely
corrosive. damage caused by use of tri- chlor is not covered under
the manufacturers warranty. store Chemicals in extreme temperatures
or bright light. let chemicals get on surrounding surfaces or
landscaping. sMoke ARoUnd CheMiCAls. some fumes are highly
flammable. Use swimming pool chemicals, muratic acid or household
bleach in your spa. Manufacturer recommended replacement chemicals
can be ordered from laguna Bay spas. to place an order visit
lagunaBayspas.com and click on the link for spa supplies All spA
CheMiCAls MUst Be Added diReCtly into the FilteR CoMpARtMent While
the pRiMARy pUMp is RUnning FoR A MiniMUM oF ten MinUtes With the
CoveR oFF the spA. do not leAve the spA UnAttended While the spA is
UnCoveRed. one of the biggest reasons service is needed on spas is
because the water chemistry is not balanced. too many chemicals
will cause deterioration of many of the components in the spa.
water can accumulate impurities that can impair the performance or
even damage the filtration system if chemical balance is not
maintained. water can become unhealthy if chemicals are not used to
sanitize water. Improper pH or calcium levels can lead to corrosion
and scale build up on integral spa components. 20
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 21
Water Chemistry the following guidelines have been established by
the association of Pool and spa Professionals: pH 7.4 to 7.6 Free
Chlorine 3.0 to 4.0 ppm Free Bromine 2.0 to 4.0 ppm Total
Alkalinity 100 to 120 ppm Calcium Hardness 150 to 250 ppm Adding
Chemicals to Water it is important to add chemicals only after the
water temperature has reached 80F to prevent damage to the acrylic
surface. fold back the cover. never leave the spa unattended while
the spa cover is not in place. Remove the filter basket assembly
(see page 17 for instructions). Press the Primary Pump button twice
to turn the pump on high. Carefully measure the recommended amount
of chemical in accordance with the instructions on the label. add
chemicals through the filtration canister with the primary pump on
high speed, allowing water to circulate for a minimum of ten
minutes with the spa cover off. never leave the spa unattended when
the cover is off. use care not to splash chemicals onto your hands,
into your eyes, onto the spa cabinet, or on the acrylic surface of
the spa. Replace the lid onto the chemical container. after ten
minutes, reduce the primary pump speed to low and close and lock
the cover. WARning: high levels oF sAnitiZeR CAn CAUse disCoMFoRt
to eyes, lUngs And skin. AlWAys AlloW sAnitiZeR levels to FAll to
the ReCoMMended levels BeFoRe Using the spA. each step in this
water maintenance program is dependent of the previous steps.
omission of a step, or failing to reach the recommended range may
cause an imbalance in water chemistry. Unbalanced water may lead to
damage to the spa and its components and discomfort for spa users.
damage to the spa caused by improper water chemistry is not covered
under the manufacturers warranty. to measure the quality of your
spas water, immerse the test strip in water, following the
instructions on the test strip. do not touCH tHe test stRIP wItH
youR fInGeRs as It May affeCt tHe outCoMe of tHe test Result.
Compare the test strip and the label to determine the condition of
the spa water. step 1.) Balancing total Alkalinity (tA) the
recommended total alkalinity for your spa is between 125 and 150
ppm. the total alkalinity is a measure of the total levels of
carbonates, bicarbonates, hydroxides and other alkaline substances
in the water. ta is referred to as the waters pH buffer. It is a
measure ot the waters ability to resist changes in the pH level. If
the ta is too low, the pH level will fluctuate from high to low.
fluctuations in pH can cause corrosion or scaling of the spa
components. low total Alkalinity can be corrected by adding sodium
hydrogen carbonate (ph/Alkalinity Up). step 2.) Balancing Calcium
hardness (Ch) the recommended calcium hardness (CH) level for your
spa is 150-200 ppm. Calcium Hardness is a measurement of the total
amount of dissolved calcium in the water. Calcium helps control the
corrosive nature of the spas water. Calcium-low water (commonly
known as soft water) is not recommended. It is hightly corrosive to
the spa and the spa components and can cause staining of the spa
shell. If the CH is too high (commonly known as
hardwater),formation of scale on the spa and the spa components can
result. Ch can be decreased by dilution - a mixture of 75% hard
water and 25% soft water will usually yield a reading of the
correct range. If soft water is not available or practical for you,
a stain and scale inhibitor should be added to the water, according
to the label instructions. If CH is too low, add a CH increaser.
once the CH is balanced, it normally remains stable. adding more
water with a low or high calcium content will raise or lower the CH
reading of the water. when the Calcium Hardness is within
recommended range, proceed to the next step. 21
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 22
Water Chemistry step 3.) Balancing the ph It is imperative to have
a slightily alkaline pH level for your spa water between 7.4 - 7.6.
Problems become proportionately severe the further outside the
range the water gets. the pH level is the measure of the acidity
and the alkalinity. Values above 7 are alkaline; those below 7 are
acidic. Maintaining proper pH level is extremely important for
optimizing the effectiveness of sanitizer, maintaining water the is
comfortable for the user, and preventing equipment deterioration.
If the spa waters pH level is too low, the sanitizer will dissipate
rapidly, the water may become irritating to users, and the spas
equipment may corrode. if the ph is too low, it can be increased by
adding sodium hydrogen carbonate (ph/Alkalinity Up to the spa
water. If the pH level is too high, the sanitizer is less
effective, scale may form on the spa and the spa components, the
water may become cloudy and filter cartridge pores will become
clogged and obstructed. if the ph is too high, it can be decreased
by adding sodium bisulfate (ph/Alkalinity down) to the spa water.
after adding sodium hydrogen carbonate or sodium bisulfate, WAit
tWo hoURs before testing the waters pH levels again. Measurements
taken too soon may not be accurate. It is important to check the pH
level on a weekly basis. the pH will be affected by the bather
load, the addition of new water, the addition of chemicals and the
type of sanitizer used. when the pH is within the recommended
range, proceed to the final step. step 4.) Maintaining the
sanitizer levels sanitizer is extremely important for killing
algae, bacteria and viruses and preventing unwanted organisms from
growing in the spa. at the same time, you dont want too high a
sanitizer level since it may cause irritation to the skin, lungs
and eyes. always maintain the sanitizer level in your spa at the
recommended level for each type of sanitizer. to keep sanitizer
levels in the desired range you should check the bromine, shock,
and pH levels level before each use and no less than twice each
week even if the spa is not in use. do not use tri-chlor chlorine,
bromo-chlor-dimethyl-hydantoin (BCdMh) or any type of compressed
bromine or chlorine, acid or any sanitizer not recommended by
laguna Bay spas. heavy Cleaning or decontamination on occasion, it
may be necessary to super sanitize your spa. If algae develops,
simply draining and refilling the spa will not kill the algae. It
will be necessary for you to decontaminate the spa before it is
refilled. during the decontamination process, excessive chemical
vapors are produced. Keep children and pets away from the spa. wear
gloves and a protective mask during the decontamination process.
Remove the spa cover, all pillows from the spa and protect the
plastic valves. If your spa is indoors, open the windows and doors.
use a fan to circulate the air and force the vapors out of the
room. Remove the filter basket assembly and filter (see page 17 for
instructions). Before adding chemicals, make sure all pumps are
operable. Check to be sure all jets and air valves are open. Be
certain the diverter valves are in the center position allowing
even circulation through all sections of the spa. with all pumps on
low speed, add 2.5 ounces of sodium dichlor for every 100 gallons
of water in the spa. for example, if there are 400 gallons of water
in your spa, add 10 ounces of sodium dichlor. after all the sodium
di-Chlor has been added turn all pumps on their highest speed and
allow the water to circulate for one hour. do not replace the cover
over the spa during decontamination. never leave the spa unattended
while it is uncovered. after allowing the spa to run for one hour,
press the safety start button and turn off the spa. turn the GfCI
off and drain the spa. follow the procedure to refill the spa
(instructions begin on page 16) and begin add chemicals as needed
for proper water chemistry. a new filter should be used each time
you drain and refill your spa. 22
LagunaBayManualVer12.10.2_Layout 1 12/10/10 12:44 PM Page 23
Water Chemistry Common sense Water Chemistry Chemicals are added to
your water for your safety. without chemicals, the warm water in
your spa is the perfect environment for germs, bacteria and other
living organisms. Chemicals added to your spa water are utilized as
they destroy the bacteria from dead skin cells, sweat and other
body fluids. Consistent addition of sanitizers kept at constant
levels keep your water clear and safe to use. the water in your
laguna Bay spa and your filter should be replaced every 3 months.
what is required to maintain proper water chemistry is different in
every spa and for every spa user. your water chemistry changes
constantly requiring you make to adjustments. when its warm
outside, chemicals evaporate faster than when the weather is cold.
using the spa once a day will require more chemicals than using the
spa once a week. what it takes to balance your water chemistry in
January will be different than what it takes in July. the major
considerations in water chemistry are: the number of gallons of
water in the spa the number of people using the spa the number of
hours the spa is being used In short, more water used by more
people for more hours means more chemicals. whether you use the spa
or not, you should test your water twice a week. Regularly testing
water allows you to make adjustments before levels are out of
control. when it comes to chemicals, more is not better. adding
chemicals changes the pH, changes in the pH changes the way the
chemicals react. the addition of too many chemicals makes the
problem worse making your only option to drain the spa and start
over. When adding chemicals, always read and follow the
instructions on the label. Always verify that before use that
additives will not have an adverse effect. never change sanitizers
without first draining the spa. afteR addInG sHoCK to youR sPa,
leaVe tHe CoVeR oPen foR a MInIMuM of 20 MInutes to allow tHe
oXIdIZeR Gas to Vent. never leave the spa unattended while it is
uncovered. ozone generators your spa may have come with an optional
ozonator which will do a good job at killing bacteria and
oxygenating water, but it will not sanitize the water. you must use
bromine in tandem with the ozone generator. the ozone generator is
designed to make chemicals more efficient and water chemistry
maintenance easier. ozone is a gas that oxidizes contaminants and
disinfects bacteria. the ozone generator injects ozone while the
water is in the plumbing before it comes through the jets and into
the spa. Chlorine generators your spa may have come with an
optional salt system, also known as a chlorine generator. this
system is designed to maintain water chemistry by converting salt
into the sanitizer without the use of bromine and shock. since the
system does not create any residual chlorine, water testing will
not provide an accurate assessment of sanitation levels. test
strips should be used to maintain adequate levels of alkalinity, pH
and water hardness. 23