Fully professional ITSM solution for any business, small or large presented by leading software vendor on the CIS market
Itsm 365 presentation
Jun 16, 2015
ITSM 365 is a complex IT service management and process automation system. The solution is created in full compliance with the ITSM approach and meets the requirements of the IT Infrastructure Library (ITIL).
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Fully professional ITSM solutionfor any business, small or large
presented by leading software vendor on the CIS market
Fully professional ITSM solution for any business, small or large
about Naumen company2
More than 800 successfully
completed projects for 600 clientsbased on
NAUMEN solutions
12 yearsexperience on software development market
for business and government
Java, C++
Ruby-on-Rails280 employees 200 software developers
they have already chosen us
Астана
MoscowTver
YekaterinburgChelyabinsk
Astana
Manila, Philippines
Fully professional ITSM solution for any business, small or large
fully professional ITSM solution affordable for small and medium businesses
3
all you need to automate the support
of your services
Service Desk Service quality control
monitoring and control of Service Level Agreements
ready-for-use metrics on Service Desk performance, full data storage and exportation
Process performance analysis
fully automated Service Desk
out-of-the-box solution in
accordance with 10 ITIL processes
More than just a Service Desk
Fully professional ITSM solution for any business, small or large
service portfolio management
ITSM 365 is a full-featured solution in accordance with 10 most commonly adopted ITIL processes
4
Service strategy
change management
knowledge management
configuration management database
service level management
service catalogue management
incident managementproblem managementevent managementservice request management
task managementreporting of working hours
Fully professional ITSM solution for any business, small or large
ITSM 365 will catch your eye by its perfection5
7 wonders of the service
out-of-the-box solution for a quick start
service deployment is made within 5 minutes!
reliable solution and great expert support
12 years of experience in the ITSM industry
ready-for-use toolsfor performance controleffective metrics, graphical
reports and import of all data
flexible integration and data import
Active Directory, LDAPSQL, API (with Standard, Enterprise tariffs)
free self-service portal
personal account on the platform for all end-users for free
best value for money on the market
full-featured ITSM solution at the price of mobile plan
10 most commonly adapted ITIL processes
more than just a simple Service Desk
Fully professional ITSM solution for any business, small or large
30 users30 users
choose the best suited size for you6
20 users20 users10 users10 usershow many IT stuff do you have?
Monthly cost
number of end-users (non IT-stuff)
249$ 449$ 649$
unlimited unlimited unlimited
we guarantee our reliable support
expert help with integration & data import
English speaking support & consultancy within 1 working day
Fully professional ITSM solution for any business, small or large
we will be happy to get in touch with you7
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