IT Works so Uwork(s): Letting Technology work for You!!!

IT Works so Uwork(s):Letting Technology work for You!!!

A Comprehensive Employment Exchange /

Case Management System

STATE WORKS I.T. Presents…

Overview:• Complete employment exchange

system for employer, job order, and seeker

• Comprehensive case management system, tracking the progress of a job seeker through intake, case management, and employment

• Integrated scheduling system that “interacts” with the system to speed workflow

Overview:• System maintains a job

seeker, employer, and job order in memory for improved multi-tasking.

• Advanced search capabilities to increase efficiency in monitoring job orders and case management.

SCREEN SHOTS:NAVIGATION

Getting Around in the System

Navigation: Speed Buttons

One-Click Access to Major Sections of the System

Navigation: Speed Buttons

One-Click Access to Most Commonly Used

Pop-Up Screens

Navigation: Menu / Quick Keys

MENUUser Can Also Navigate Using the Menu System…


QUICK KEYS…Or the Quick Keys.


Quick Keys = Specific Form



Options Specific to Current Form



Help Text on Each Field for Entry Help / Clarification

SCREEN SHOTS:Employment Exchange /

SchedulingJob Seeker, Employer, Job Order,

and Seeker Matching

Employment Exchange: Seeker

Many Search Criteria ensures a Thorough Search…


…And Multiple ‘Destinations’ Ensures Quick Access.


Basic Job Seeker Information for an Overall View of Customer…










…Followed by Specific Placement Info for Matching to Jobs.





Self-Service: Seeker







Based on Information Entered, System can Also Generate a Resume for the Seeker.





Scheduling:

The Scheduling System Creates a “Linkage” to all Parts Within UWORKS.The Scheduling System Creates a “Linkage” to all Parts Within UWORKS.

Scheduling:

This Allows for “Quick Links” to Seeker & Employer Records…

Scheduling:

…and the Ability to create Automated Tasks for Efficient Follow-Up.

Scheduling:

Scheduling:

Notes:

Notes:

Employment Exchange: Searches

A Search for Jobs that Match Selected Criteria of the Seeker to Open Orders.

Employment Exchange: Referral

Employment Exchange: Info Cards

Seeker: Seeker History


System also Records Services & Changes for Tracking / Audit Purposes.



Seeker: Customer (Seeker) Misc.



Seeker: Referral Printout

Seeker Referrals Printout

Seeker Resume

Seeker Transcript


UWORKS includes a Dynamic Testing System…


…That Allows for Entry / Tracking of Any Test Type Given.

Employment Exchange: Employer


“Essential” Employer Data…


…And Associated Job Orders.


One-Screen Design for Employer Information Update.

Self Service: Employer


Employment Exchange: Employer Notes

Employment Exchange: Employer Notes





Emp. Exchange: Advanced Query

Many Search Criteria…






…Many Output Options.

Employment Exchange: Job Order


A lot of Information to Reduce Need for Screen Changes…


…Grouped Logically to Facilitate Quick Entry.








Self Service: Job Order






Employment Exchange: Mailbox

Employment Exchange: Job Order Printouts





Seeker Matching System to Find Seekers that Meet Specified Criteria…


…That Includes Advanced Criteria for Statistics or Specialized Job Orders.

Self Service: Searches


Self Service: Searches

Employment Exchange: Job Query

Customized Search =

Employment Exchange: Job Query

Customized Output.

Employment Exchange: Excel Export


Used to Match Job Seeker Info with Job Orders, a Quick Referral that Details Seeker Placement Info…


…and Job Order Information…


…Displaying Requirements and Mismatches (if any) with Seeker Info.

Self Service: Referral

Case Management – Meeting Our Needs

• Improves our processes by tracking seeker’s progress

• Ensures consistent techniques are used across the state, thereby increasing accuracy

• Increases productivity of the user as all information is centralized in one system

SCREEN SHOTS:Case Management

Case Management: Initial Interview

Designed to Obtain an Overall “Synopsis” of the Seeker’s Situation…


…While Linking Appropriate Resources and Activities to Help Them,


The Initial Interview was Created to Give the Seeker Immediate Assistance in Addressing Their Needs.

Case Management: PACMIS Interface

Case Management: Assessment

Case Management is Facilitated by an Ongoing “Global” Assessment, Aiding in a “Complete Picture” of the Seeker.





Self Service: Assessment

Case Management: Eligibility Application

Self Service: Eligibility Application

Case Management: Eligibility

Eligibility Has Been Integrated to Determine the Possibility of Receiving Training Funds.

Case Management: Enrollment

Enrollments are recorded for Federal Reporting and Seeker Tracking.

Case Management: Employment Plan

Based on Assessment & Enrollment(s), a Personalized Plan can be created to Guide a Seeker into Employment.


This One-Page Design simplifies the Plan in Creation…


…Summarization of the Plan…


…and the Obligation of Funds (if any) for the Seeker.


System helps to track TANF hours and participation for new Federal Reporting Requirements.


Progress is tracked / monitored via one screen to speed case management process.


When Funding is Used, User can Obligate…


…and Authorize Funds to Cover Costs Associated with the Employment Plan.


Closure of cases takes place in one location, again simplifying the process.

Employment Plan PrintoutFrom the Employment Plan screen, the System Generates the Agreement, or Participation Plan, Entered into Both by the Seeker and the Employment Counselor / Department.

Case Management: Correspondence

Based on the Letter that is selected in Correspondence…

Case Management: Correspondence

…System Dynamically creates the Entry Screen “Customized” for Entry of Info.

Case Management: Search

To Efficiently monitor and track Case-Managed Seekers, System Has a Customized Search…


…For Customized Results…


…And a Variety of Output(s).

Conclusion:

• System was Conceptualized by the Users, thereby ensuring It’s Usability and Intuitive Design

• Defined by It’s Ease of Enhancement, New Guidelines defined by Federal / State Governments are Easily Implemented.

• Set Up to Capture Federal Reporting Requirements, including Training ProgramExits• System is Primarily ‘Table-Driven’, Enabling Quick Set Up and Ease of Customization

Other Advantages Include:

• State Works IT helped to Develop the Initial System and all Subsequent Ones, Ensuring Ease of Customization to Individual State Needs

Ongoing Enhancements:

• State Works IT systems will continue to be ‘Works-in-Progress’. As ideas for

improvements are made, they will be reviewed and added based on needs of the states.

• Performance will always remain a priority. As improvements are made through ORACLE, they will be integrated to ensure good productivity.

Our Goal:

Developing Systems that are the Best of Their Kind In the Nation.

With the Creation & Ongoing Development of this Project, It Is Our Belief That We’ve Accomplished It.

Contact Information: Additional Information about these

one-stop systems may be obtained from the following contacts:

State Works IT [email protected]

(801) 856-1317

IT Works so Uwork(s): Letting Technology work for You!!!

Documents

seeker slide

employer slide

seeker matching slide

workflow slide

seeker resume slide

seeker history slide

seeker transcript slide

job order slide