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Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

Feb 25, 2021

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Page 1: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

0www.maybank.com

Investor Presentation

Financial ResultsThird Quarter and Nine Months FY2020 ended 30 September 2020

27 November 2020

Page 2: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

1

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

Page 3: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

2

Maybank Group 3Q & 9M FY2020 Overview

3Q FY2020 vs 2Q FY2020 Performance

Income up 7.6%:

As NIM rebounds 9 bps QoQ on lagged re-pricing of

deposit cost following earlier rate cuts and absence of

Day-One net modification (mod) loss impact

Continued growth in Group CASA of 8.3% QoQ across

home markets

Core fees improved QoQ on higher commission and

brokerage fees while investment and trading income

also increased

Provisioning reduces by >50%:

On lower provisioning across the stages. 2Q saw larger

provisioning made for specific borrowers

Flat Cost QoQ:

Revenue-related expenses increased as business

activities resumed mitigated by lower discretionary

staff expenses.

3Q FY2020 CIR of 44.5% with positive JAWs of 7.7%

Net profit of RM1.95 billion, with ROE at 9.7%

9M FY2020 YoY Performance

Income up 1.1%:

On higher realised securities disposal gains under

investment and trading income as well as MTM

derivatives revaluation gains

Offset by NIM compression of 19bps YoY on rate

reductions in home markets and net mod loss impact

As well as reduced core fees on lower business activity

However, Group CASA grew 27.4% driven by all home

markets, with Group CASA ratio at 42.1% from 34.6%

Provisioning increases:

>100% increase YoY to RM3.51 billion on proactive

provisioning through management overlay, forward

looking assumptions for weakening macroeconomic

variables and topping up for existing impaired accounts

Lower Expenses by 2.8%:

On lower marketing expenses on cancelled physical

events and lower business activity-related expenses

9M FY2020 CIR of 45.3% with positive JAWs of 3.9%

Net profit down 14% to RM4.94 billion, with ROE at 8.2%

Strong Liquidity and Capital Positions

Group LCR at 146.6%, Group LDR at 87.8%, Group LTF at 80.3% and Group LTFE at 70.9% as at 30 Sept’20

Total capital and fully loaded CET1 capital ratios at 18.89%* and 15.28%* respectively as at end-Sep’20

Interim dividend of 13.5 sen per share, fully electable under the Dividend Reinvestment Plan

Note: *After proposed dividend and assumption of 85% reinvestment rate.

Page 4: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

3

Continued Commitment in Supporting Customers Through the COVID-19 Pandemic

Maybank Group’s Loans Under Repayment Assistance, Relief or R&R Programmes for Three Home Markets

^ Against outstanding total gross loans by each country’s segment @ 31 Jul 2020 & 31 Oct 2020

Maybank Singapore has provided SGD1.0 billion Government

relief loans (i.e., Enterprise Singapore loans) to 2,000 RSME

and Business Banking customers² as at 12 November

% of Outstanding Loan Balance^as at

14 Aug

as at

12 Nov

Mortgage 83.9% 10.0%

Auto Finance 90.1% 4.1%

Unit Trust 92.5% 4.3%

Other Retail Loans 54.9% 6.3%

SME 85.6% 23.8%

Business Banking 77.5% 20.5%

Corporate 25.7% 28.4%

% of Outstanding Loan Balance^as at

14 Aug

as at

12 Nov

Mortgage 10.4% 10.6%

SME 28.2% 35.6%

Business Banking 37.4% 40.5%

Corporate 7.6% 7.2%

Total 10.8%¹ 11.3%

% of Outstanding Loan Balance^as at

14 Aug

as at

10 Nov

Mortgage 12.6% 17.0%

Auto Finance* 20.8% 16.6%

Credit Cards & Personal Loans 9.4% 10.7%

RSME 20.3% 22.2%

SME+ 18.8% 23.7%

Business Banking 12.4% 15.9%

Corporate 21.4% 25.7%

Total 17.7% 20.8%

* Bank-only,

not including

subsidiaries

i.e., WOM and

Maybank

Finance.

• As of 6 Nov, total BNM Special Relief Facility loans disbursed

to SMEs was RM1.7 billion

Continued Repayment Assistance by Maybank, post moratorium

• ~89% of retail customer base continued servicing loans/financing

payments as usual, post-automatic moratorium expiry.

• >93k Repayment Assistance applications received from individual

and SME customers as at 16 Nov. All eligible applicants have been

approved.

• ~43% of approved applicants granted an additional 3 months

repayment deferment up to 31 Dec, mainly due to loss of

employment. Other applicants requested a repayment reduction

due to reduced income.

• Also offering Targeted Repayment Assistance to eligible B40

individual and Microenterprise customers effective 23 Nov 2020 up

to 30 June 2021. Customers may apply for a 3-month deferment of

instalments or a 50% instalment reduction for 6 months.

Malaysia

Singapore Indonesia

¹ Singapore’s Total % as at 14 Aug has been restated due to an error in the previous disclosure

² Based on number of accounts

Page 5: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

4

0.70mln

1.59mln

3.22mln

393.40k

819.24k

Sep 2019 Jun 2020 Sep 2020

29.68

48.73

68.35

Sep 2019 Jun 2020 Sep 2020

4.94 5.106.28

Sep 2019 Jun 2020 Sep 2020

Digital Platforms Continue to Boost Consumer Spend and Support SMEs

Maybank2u

Moneta

ry T

ransa

cti

on V

alu

e

(RM

bln

/ID

R t

ln/S

GD

bln

)

119.18138.97

181.70

10.87 12.63 14.88

Mobile App QRPAY

QR

Pay

Tra

nsa

cti

on

Volu

me

4.41 7.839.85

Moneta

ry T

ransa

cti

on V

alu

e

(RM

bln

/ID

R t

ln)

RSME Loan STP

• Application to Approval within 10 minutes

• Available 24/7 on Maybank2u & Maybank2uBiz

• Disbursement within 1 minute for eligible customers upon offer acceptance

• As at mid November, more than 4k applications approved, with over

RM359mil disbursed to almost 2.9k applicants

QoQ: 30.7%

YoY: 52.5%

QoQ: 17.8%

YoY: 36.9%

QoQ: 23.1%

YoY: 27.0%

QoQ: 40.3%

YoY: >100%

QoQ: 25.9%

YoY: >100%

QoQ: >100%

YoY: >100%

QoQ:>100%

Bina Bersama Merdeka Campaign

• Driving a total of RM55.9 billion transaction value and 106.3 million

transaction volume across our digital platforms.

• MAE signups increased to an average of 2,845 accounts per day, up 44%

compared to pre-campaign.

Transaction Volume Growth (QoQ):

MY: 3.1% IND: 17.7%

Transaction Volume Growth (QoQ):

MY: 2.2% IND: 16.1% SG: 33.2%

Sama-Sama Lokal

• Sama-Sama Lokal selected as part

of PENJANA – Maybank is the only

bank selected for this initiative.

• The goal is to digitise our SMEs,

enabling them to operate during

lockdowns and to correspondingly

stimulate consumer spending via

marketing campaigns

• During the campaign, we digitised

~4,000 SMEs and generated sales

for merchants of ~RM2.0 million at

zero cost to SMEs.

Page 6: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

5

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

Page 7: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

6

P&L Summary: 9M FY2020Strong net fee based income and reduction in overhead expenses resulted in PPOP growth of 4.6% YoY

Note:

* From consolidated 9M FY2020 Group numbers, Insurance and Takaful accounts for 11.3% of net fund based income and 6.8% of net fee based income

¹ Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses

² Net Profit is equivalent to profit attributable to equity holders of the Bank

More

details

onRM million

9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

s.24 Net fund based income * 12,313.0 12,995.9 (5.3)% 4,128.3 3,840.3 7.5% 4,522.2 (8.7)%

s.9/

10/24 Net fee based income * 6,137.5 5,252.1 16.9% 1,949.5 1,808.3 7.8% 1,976.0 (1.3)%

s.22/

23 Net operating income 18,450.5 18,247.9 1.1% 6,077.8 5,648.5 7.6% 6,498.2 (6.5)%

s.11 Overhead expenses (8,352.8) (8,592.8) (2.8)% (2,704.4) (2,706.3) (0.1)% (2,963.6) (8.7)%

s.23 Pre-provisioning operating profit (PPOP) 1 10,097.7 9,655.1 4.6% 3,373.4 2,942.2 14.7% 3,534.6 (4.6)%

Net impairment losses (3,570.9) (2,024.5) 76.4% (805.9) (1,740.7) (53.7)% (934.9) (13.8)%

Operating profit 6,526.9 7,630.6 (14.5)% 2,567.5 1,201.5 >100% 2,599.7 (1.2)%

s.22 Profit before taxation and zakat (PBT) 6,664.8 7,750.3 (14.0)% 2,611.3 1,255.7 >100% 2,648.3 (1.4)%

Net Profit 2 4,943.8 5,748.9 (14.0)% 1,952.4 941.7 >100% 1,998.8 (2.3)%

EPS - Basic (sen) 44.0 51.6 (14.8)% 17.4 8.4 >100% 17.8 (2.3)%

Page 8: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

7

226.1 243.2

81.6 80.8

Sep 19 Sep 20

22.7 21.9

19.0 16.4

Sep 19 Sep 20

Community Financial Services Global Banking

95.4 74.6

38.237.9

Sep 19 Sep 20

(0.7)%

(21.8)%+7.5%

(1.1)%

(13.5)%

(3.5)%

196.0 249.6

293.7274.6

76.5 69.0

Sep 19 Sep 20

13.5 17.8

34.1 34.6

Sep 19 Sep 20

CASA FD Others

133.4 173.1

146.3125.7

76.5 69.0

Sep 19 Sep 20

41.9 46.1

73.8 70.5

Sep 19 Sep 20

367.8

(9..9)%(6.5)%

+27.4%

(9.9)%

112.7525.0 521.8

Sep 19 Sep 20

Net Fund Based Income: 9M FY2020 YoY Trends (1/2)CASA growth momentum continues across the Group, while loans growth in Malaysia supported by franchise strength

308.0

41.8133.8

RM

billion

SG

D b

illion

IDR

tri

llio

n

Gross Loans (YoY)

+5.2% (7.8)% (15.8)% (0.6)%

RM

billion

Group Malaysia Singapore Indonesia

38.6

324.2

Note:

• Industry loans growth for Malaysia is 4.4%, Singapore is -0.2% and Indonesia is -0.4%

• CASA ratio for Group and Malaysia includes investment accounts

• Refer to pages 26-28 for detailed information on loans and deposits growth by country and products.

+31.8%

RM

billion

RM

billion

SG

D b

illion

IDR

tri

llio

n

Group Deposits (YoY)

28.4% 34.0%37.5% 47.1%34.6% 42.1% 36.2% 39.5%CASA

Ratio:

(14.1)%

+29.8% +1.6%(4.4)%

566.2 593.2356.1

47.6 52.5 115.7 116.7

+3.3% +10.2% +0.8% +4.8%

+10.0%

Page 9: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

8

2.27

2.36

2.33

2.27

2.08

FY2016 FY2017 FY2018 FY2019 9M FY2020

2.13 Without

mod loss

With mod

loss

Net Interest Margin (%)

5 Year Trend

Net Fund Based Income: 9M FY2020 (2/2)NIM compression of 19 bps for YTD 9M FY2020 with net mod loss impact, while QoQ NIM rebounded by 9 bps

2.32 2.29 2.23

1.96 2.05

3Q '19 4Q '19 1Q '20 2Q '20 3Q '20

QoQ Trend

Rate cuts in 9M’2020:

125bps OPR cut

3-Mth Sibor reduces 130+bps

100bps cut in Indonesia’s Reference Rate

Page 10: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

9

5,252 4,213

409 630

6,137 5,065

456 616

Total Other Operating Incomefrom Banking Operations

Fee Income fromIslamic Operations

Net Fee Incomefrom Insurance

9M FY2019

9M FY2020

RM

million

Net Fee Based Income: 9M FY2020 (YoY)Growth driven by realised securities disposal gains and MTM derivatives revaluation gains

+20.2% YoY +11.5% YoY (2.1)% YoY +16.9% YoY

Notes using Maybank’s 3Q FY2020 Financial Statements:

¹ Group’s ‘Other operating income’ [Note A25] less ‘Other operating income’ from Insurance [Note A39(a)]

² Summation of ‘Other Operating Income’ from Insurance and ‘Net earned insurance premiums’ under Note A39(a) with ‘Net insurance benefits and claims incurred, net fee and

commission expenses, change in expense liabilities and taxation of life and takaful fund’ under Note A26

1 2

RM million9M

FY2019

9M

FY2020YoY

Commission, service charges and fees 2,460 2,285 (7.2)%

Investment & trading income 1,478 1,959 32.5%

Unrealised gain/ (losses) on financial

assets and investments1,359 277 (79.6)%

Derivatives and financial liabilities (325) 830 (>100)%

Foreign exchange profit 564 171 (69.6)%

Other income 270 274 1.8%

Total Group’s Other Operating Income 5,806 5,797 (0.2)%

Of which: Other Operating Income from Insurance 1,593 732 (54.0)%

Page 11: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

10

1,976 1,652

132 192

1,808 1,411

109 289

1,949

1,527

160 263

Total Other Operating Incomefrom Banking Operations

Fee Income fromIslamic Operations

Net Fee Incomefrom Insurance

3Q FY2019

2Q FY2020

3Q FY2020

+8.2% QoQ (7.6)% YoY (1.3)% YoY

+7.8% QoQ (8.7)% QoQ

RM

million

Net Fee Based Income: 3Q FY2020 (QoQ)QoQ improvement seen in core fees and investment disposal gains

RM million3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Commission, service charges and fees 771 693 11.2% 882 (12.5)%

Investment & trading income 711 479 48.3% 834 (14.7)%

Unrealised gain/ (losses) on financial

assets and investments249 1,380 (82.0)% 318 (21.7)%

Derivatives and financial liabilities 179 (412) (>100)% (107) (>100)%

Foreign exchange profit 26 197 (87.0)% 132 (80.5)%

Other income 100 90 12.2% 90 11.6%

Total Group’s Other Operating Income 2,037 2,427 (16.1)% 2,149 (5.2)%

Of which: Other Operating Income from Insurance 510 1,017 (49.9)% 497 2.7%

Notes using Maybank’s 3Q FY2020 Financial Statements:

¹ Group’s ‘Other operating income’ [Note A25] less ‘Other operating income’ from Insurance [Note A39(a)]

² Summation of ‘Other Operating Income’ from Insurance and ‘Net earned insurance premiums’ under Note A39(a) with ‘Net insurance benefits and claims incurred, net fee and

commission expenses, change in expense liabilities and taxation of life and takaful fund’ under Note A26

1 2

+37.3% YoY +46.1% QoQ +20.6% YoY

Page 12: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

11

Overheads: 9M FY2020 (YoY)Continued cost containment efforts yield CIR of 45.3% and positive JAWs of 3.9% for 9M FY2020

Note:

¹ Total cost excludes amortisation of intangible assets for Maybank Indonesia and Maybank Kim Eng

RM million9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Personnel Costs 4,952.5 5,023.6 (1.4)% 1,581.5 1,644.0 (3.8)% 1,680.0 (5.9)%

Establishment Costs 1,399.0 1,370.8 2.1% 482.5 458.4 5.3% 480.8 0.4%

Marketing Expenses 269.3 449.3 (40.1)% 84.1 76.5 9.9% 157.5 (46.6)%

Administration & General

Expenses 1,732.0 1,749.2 (1.0)% 556.2 527.4 5.5% 645.3 (13.8)%

Total 8,352.8 8,592.8 (2.8)% 2,704.4 2,706.3 (0.1)% 2,963.6 (8.7)%

%9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Total Cost to Income ¹ 45.3% 47.1% (1.8)% 44.5% 47.9% (3.4)% 45.6% (1.1)%

Group JAWS Position 3.9% 7.7% 2.3%

Page 13: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

12

76.7%77.3% 81.5%

90.5%97.6%

89.1% 90.8% 89.5%99.2%

106.8%

Loan loss coverageincl. RegulatoryReserve

Loan loss coverage

Allowances for losses on loans

Asset Quality (1/2)Provisioning increased on top-ups for existing impaired accounts and additional overlays from 1H’20

Note: Loan loss coverage includes ECL for loans at FVOCI as per Note A11(xii) of the Group’s Financial Statements

9M FY2020 ECL includes:

• ~RM580 million additional

provisioning on MEV

adjustments

• ~RM1.5 billion in

management overlays

ECL (RM million) 3Q FY2019 4Q FY2019 1Q FY2020 2Q FY2020 3Q FY2020 9M FY2019 9M FY2020

Stage 1, net (84) (218) (133) 102 (63) (547) (95)

Stage 2, net 58 (235) 550 906 295 (24) 1,750

Stage 3, net 1,070 877 598 761 642 2,758 2,001

Write-offs 13 26 19 12 38 72 68

Recoveries (111) (107) (73) (41) (115) (323) (230)

Other debts 12 (8) 1 1 8 18 10

Total 958 334 962 1,739 804 1,954 3,505

Of which, represented by: Group Community Financial Services (GCFS) (3) 1,298

Group Global Banking (GGB) 1,947 2,201

Group Insurance & Takaful (Etiqa) 10 6

Net Charge Off Rate (YTD annualised) (50) bps (89) bps

Page 14: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

13

Asset Quality (2/2)GIL for Group and by Home Markets trending down on slower formation of newly impaired loans and write-offs

2.07% 1.95% 1.96%1.68% 1.57%

3.39%3.87% 4.04%

3.41% 3.36%

5.05%4.48%

4.93%

6.17%

5.59%

Sep 2019 Dec 2019 Mar 2020 Jun 2020 Sep 2020

Malaysia Singapore Indonesia

GIL Ratio Components Sep 2020 Jun 2020 Mar 2020 Dec 2019 Sep 2019

Non Performing Loans (NPL) 1.93% 2.03% 2.20% 2.20% 2.12%

Restructured & Rescheduled (R&R) 0.09% 0.09% 0.06% 0.05% 0.13%

Performing Loans Impaired Due to Judgmental/

Obligatory Triggers (IPL)0.33% 0.37% 0.45% 0.40% 0.42%

GIL Ratio 2.35% 2.49% 2.71% 2.65% 2.67%

Group Gross Impaired Loans (GIL) Ratio Composition

GIL Ratio by Home Markets

Page 15: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

14

MBI GIL normalised to

include IFRS 9 impact

0.58% 0.55% 0.64% 0.50% 0.28%

1.71% 1.77% 1.88%2.44% 2.35%

1.06% 1.05%1.66%

3.12% 3.11%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Note:

• In Malaysia, industry GIL ratio for mortgage (purchase of residential property) is 0.9%, 0.4% for auto finance and 0.9% for credit cards.

• In Singapore, industry GIL figure is only available for mortgage, which was 0.5%.

• Maybank Indonesia’s GIL ratios are mapped in accordance to its local regulatory reporting requirements. It has fully adopted IFRS 9 effective 1Q FY2020 reporting.

9.76% 9.40% 9.63%

7.60% 7.34%

1.75% 1.76% 1.58% 1.89%2.44%

4.30%6.39%

7.92%

10.30%

8.25%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Malaysia Singapore Indonesia

Asset Quality by Line of Business in Home MarketsConsumer lines records QoQ improvement across the markets, with slight uptick seen in some business lines

Mortgage Auto Finance Credit Cards

Retail SME (RSME) Business Banking (BB) Corporate Banking (CB)

Consumer

Business

0.91% 0.87% 0.92% 0.85% 0.77%

0.59% 0.62% 0.56% 0.65% 0.59%

2.90% 2.97%

7.98% 7.16%

4.65% 4.70%5.39%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

0.67%

0.65%

0.71%0.53%

0.40%0.11% 0.09%

0.13% 0.27%0.16%

1.05%0.88%

0.98%

2.38%2.22%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

2.79% 2.49% 2.37% 2.20% 2.16%

7.61%8.70% 9.18%

7.43% 7.56%

6.21%

4.37% 4.58%3.95% 4.08%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

2.27%

2.26% 2.35% 2.02%1.67%

2.23%

2.37% 2.42% 2.23%2.02%

4.21%4.51%

6.49%8.38% 8.85%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Page 16: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

15

31% 30% 39%

Upstream Midstream Downstream

66% 16% 2% 16%

Normal Watchlist Special Mention Account GIL

Exposure to Oil & Gas and Real Estate Sectors: 30 September 2020Reduction in O&G exposure size

Group Exposure to Direct & Indirect Oil & Gas Borrowers

Borrowers’ Status:

Segmental Exposure:

Note:

Midstream refers to the transportation (i.e. pipeline, rail, barge, oil tanker or truck),

storage and wholesale marketing services of crude or refined petroleum products.

Of GIL breakdown:

• 76% is from midstream

Maybank Group Malaysia Singapore Indonesia Others

2.57% 1.71% 0.62% 0.07% 0.17%

Note:

Funded-only loans exposure is 2.11% for Group

4.40%3.54% 3.68%

2.87% 2.57%

FY2016 FY2017 FY2018 FY2019 9M FY2020

5-Year trend (Group exposure):

High Rise Residential,

29.5%

Landed Residential,

16.5%Malls, 9.3%

Offices, 3.7%

Hotels, 6.2%

Others, 34.8%

Real Estate Exposure to

Non-Retail Malaysian Borrowers

RM36.07 bil(or 11.13% of Malaysia

Gross Loans)

Note:

Funded-only loans exposure is 9.92%

‘Others’ include Land, Industrial Buildings & Factories,

Other Residential, Other Commercial and REITs

73% 24% 1% 2%

Normal Watchlist Special Mention Account GIL

Borrowers’ Status:

Of GIL breakdown:

• 41% is from combined exposure

to malls and hotels

• 6% is from high rise residential

Of Watchlist breakdown:

• 19% is from high rise residential

• 30% is from combined exposure

to malls, hotels and offices

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16

15.31% 15.71% 15.61%

16.12% 16.52% 16.42%

19.39% 19.13% 19.02%

Dec 19 Sep 20 Sep 20

15.73% 15.34% 15.28%

16.49% 16.09% 16.04%

19.39% 18.95% 18.89%

Dec 19 Sep 20 Sep 20

Total Capital Ratio Tier 1 Capital Ratio CET 1 Capital Ratio

Group

Bank

Strong Liquidity & Capital Positions: 30 September 2020Strong LCR of 146.6%, while Group CET1 capital ratio at 15.28% (assuming 85% reinvestment rate)

After proposed dividend,

assuming 85%

reinvestment rateBefore proposed dividend

Regulatory Requirement:

• Min. CET 1 Capital Ratio + Capital Conservation Buffer (CCB) is 7.0%,

min. Tier 1 Capital Ratio + CCB is 8.5% and min. Total Capital Ratio +

CCB is 10.5%.

• 1.0% D-SIB Buffer effective 31 January 2021

• Pending finalisation of Countercyclical Capital Buffer (0%-2.5%)

92.5% 92.4%

95.2%

90.6%

87.8%

85.0% 84.8%86.5%

83.0%

80.3%

75.0% 74.6%76.2%

73.1%70.9%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

LDR LTF LTFE

141.5% 141.0% 138.2% 140.5% 146.6%

LCR

Note: 1) BNM’s minimum LCR requirement is 100%

2) LTF is gross loans divided by (deposits + borrowings +

subdebt) while LTFE’s denominator is (deposits +

borrowings + subdebt + equity + capital securities)

3) LDR, LTF & LTFE excludes loans to banks and FIs

Liquidity Risk Indicators

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11

28 3222.5 24

2420 23 25

25

13.5

44

32

36

33

3133 30

3232 32

39

FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20

Final

Interim

76.5% 74.9% 79.9% 74.7% 71.9%78.5% 76.3% 78.1% 78.5% 77.3%

87.8%

30.7%

27% 13% 11% 12% 20% 25% 19% 27% 67% 53% 100%0%

Dividend (sen), Payout Ratio (%) and Cash Component (%)

85.9%*

85.7%*

88.2%*85.9%*

88.5%*91.1%*

86.1%*

88.6%*

#

82.6%*

55.060.0

36.0

65.0

53.557.0

84.0%*

Dividend Payout Ratio

83.7%*

54.0

87.5%*

89.1%*

52.0

83.5%*

55.0

Cash Component of Total Dividend

FY08 FY09 FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20

Effective Cash

Dividend Paid Out

from Net Profit

Dividend: 9M FY2020Single-tier interim dividend of 13.5 sen per share, fully electable under the Dividend Reinvestment Plan

60.4% 61.4% 26.2% 17.2% 17.0% 19.0% 22.0% 29.0% 23.2% 28.6% 57.2% 47.1% 87.8%

85.7%*

Note:

* Actual Reinvestment Rate for Dividend Reinvestment Plan. Effective Cash Dividend Paid Out for Interim dividend FY2020 is based on an 85% reinvestment rate assumption.

+ The Final Dividend for FY2017, Interim and Second Interim Dividend for FY2019 are fully in cash.

# The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend. Maybank adopted the single-tier dividend regime with effect from FY2012.

• Dividend Payout ratio and Effective cash paid out for Interim dividend FY2020 is divided against Group’s 9M FY2020 Net Profit

84.0%*

57.0

+

81.7%*

64.0

+

+

4.6%

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18

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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19

Maybank Performance OutlookGroup guidance for remainder of FY2020

• NIM compression guidance of 20 bps for FY2020, incorporating 2Q net mod loss impact and on

assumption of no further rate cuts across home markets.

• To maintain good quality deposits in local currencies, with strong CASA growth in home markets.

• Continued cost management discipline as done over the years, with added emphasis in reducing

discretionary expenses. CIR target of below 48% for FY2020.

• Maintaining group net credit charge off (NCC) ratio guidance for FY2020 of between 75 bps to 100 bps.

NCC to remain elevated into FY2021. Ongoing bottom-up borrower assessments to determine AQ impact.

• Group ROE guidance of circa 7.5%, arising from COVID-19 impact to the Group’s income and provisioning.

• Key priority is to conserve capital and liquidity strength in this uncertain environment.

• Final dividend consideration will be dependent on full year FY2020 profit and subject to regulatory

approvals.

• Growth in Malaysia supported by retail and non-retail disbursements. Expected slowdown in key overseas

markets, but offset by slower repayments given relief measures.

• We have continued engaging borrowers even before the expiry of automatic repayment deferments to

ascertain business viability and monitor borrowers’ evolving cash flow considerations. Arising from these

engagements, we have been offering targeted repayment, rescheduling and refinancing assistance to

borrowers tailored to their specific needs and will continue to do so.

• As part of our risk and asset quality management, we will maintain ongoing engagement with all

customer segments.

Key Guidance

Loan Growth

& Relief

Measures

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20

Key Indicators Outlook

Indonesia

• GDP: -5.7% (2020F) vs 0.7% (2019)

• System loan: -2.0 to 1.0% (2020F) vs 4.2% (2019)

• 3M SIBOR: 0.40% (2020F) vs 1.77% (2019)

• USD/SGD average: 1.38 (2020F) vs 1.36 (2019)

• Inflation: -0.3% (2020F) vs 0.6% (2019)

• GDP: -1.6% (2020F) vs 5.0% (2019)

• System loan: 0.2% (2020F) vs 6.1% (2019)

• Reference Rate: 3.75% (2020F) vs 5.00% (2019)

• USD/IDR average: 14,690 (2020F) vs 14,313 (2019)

• Inflation: 2.0% (2020F) vs 2.8% (2019)

Singapore

Market Outlook2020 industry outlook for our home markets

• GDP: -5.4% (2020F) vs 4.3% (2019)

• System loan: 2.5% (2020F) vs 3.9% (2019)

• OPR: 1.75% (2020F) vs 3.00% (2019)

• USD/MYR average: 4.20 (2020F) vs 4.14 (2019)

• Inflation: -1.0% (2020F) vs 0.7% (2019)Malaysia

• Slower growth arising from the COVID-19 pandemic

will come from domestic demand activities,

especially private consumption, through the

realisation of government incentive programmes.

• OJK policy giving leniency for loan restructuring

might help prevent NPL spikes. However, likely to

have a negative impact on NIM.

• Recovery in 2H will be sluggish and choppy,

dampened by the slow reopening of businesses,

border controls, strict social distancing rules and

foreign worker shortages.

• Aggressive policy measures that focus largely on

ensuring cash flow for affected corporates and

households might assist in managing NPL risk better

than past cycles.

• The economy is expected to shrink, reflecting the

impact of the COVID-19 pandemic, domestic

Movement Control Order (MCO) and drop in crude

oil prices.

• Stable NIMs moving forward amid expectations of no

further OPR cuts and as deposits reprice. Credit cost

to remain elevated as pre-emptive provisioning

continues.

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21

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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22

86.7%

0.8%8.3%

4.2%

Malaysia Singapore Indonesia Others

Overseas:

13.3%

62.6%

23.5%

6.0%7.9%Overseas:

37.4%

65.6%

16.7%

11.2%

6.5%

86.2%

0.8%6.0%

7.0%

62.3%18.4%

12.1%

7.2%

59.1%25.0%

7.5%8.4%

International & Malaysia Portfolio Mix 9M FY2020

Overseas:

40.9%

9M FY2019

Net Operating Income Profit Before Tax

9M FY2020

Overseas:

37.7%

Overseas:

13.8%

Gross Loans*

(Jan 19 – Sep 19)

Overseas:

34.4%

(Jan 20 – Sep 20)

RM7.75

billion

RM525.0

billion

RM18.25

billion

RM6.66

billionRM521.8

billionRM18.45

billion

Note:

* Including Islamic loans sold to Cagamas and excludes unwinding of interest

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23

9,655

4,598 4,955

2 41 642

10,098

4,138 5,276

295 1 635

Total Group CommunityFinancial Services

Group CorporateBanking & Global

Markets

Group InvestmentBanking

Group AssetManagement

Group Insurance& Takaful

9M FY2019

9M FY2020

18,248

10,187

6,339

814 130 1,361

18,451

9,594

6,659

1,031 85

1,328

Total Group CommunityFinancial Services

Group CorporateBanking & Global

Markets

Group InvestmentBanking

Group AssetManagement

Group Insurance& Takaful

9M FY2019

9M FY2020

Segmental Performance of Businesses: 9M FY2020 (1/2)

Net Operating Income

+1.1%

RM

million

PPOP

(5.8)% +5.0%

Group Global Banking +11.5%

Group Global Banking +6.7%

9M FY2019: 7,284 9M FY2020: 7,775

9M FY2019: 4,998 9M FY2020: 5,572

Note:

Net income & PPOP for Group includes “Head Office & Others” expenditure of RM583.3 million for 9M FY2019 and RM246.8 million for 9M FY2020.

RM

million

+6.5% (10.0)%

+26.6% (34.7)% (2.4)%

+4.6%

+>100% (98.0%) (1.1)%

Page 25: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

24

5,252

2,486 2,375

616 119

398

6,137

2,215 2,624

852

83 386

Total Group CommunityFinancial Services

Group CorporateBanking & Global

Markets

Group InvestmentBanking

Group AssetManagement

Group Insurance& Takaful

9M FY2019

9M FY2020

12,996

7,701

3,964

198 11 962

12,313

7,379

4,035

179 2 942

Total Group CommunityFinancial Services

Group CorporateBanking & Global

Markets

Group InvestmentBanking

Group AssetManagement

Group Insurance& Takaful

9M FY2019

9M FY2020

Net Fund Based Income

Group Global Banking +1.0%

Net Fee Based Income

(9.7)% (82.8)% (4.2)% +1.8% (2.1)%

9M FY2019: 4,173 9M FY2020: 4,216

Group Global Banking +14.4%

9M FY2019: 3,111 9M FY2020: 3,559

Segmental Performance of Businesses: 9M FY2020 (2/2)

Note:

Net fund based income includes “Head Office & Others” income of RM159.9 million for 9M FY2019 and expenditure of RM224.1 million for 9M FY2020.

Net fee based income includes “Head Office & Others” expenditure of RM743.2 million for 9M FY2019 and RM22.7 million for 9M FY2020.

+10.4% (10.9)%

RM

million

RM

million

+16.9%

(5.3)%

+38.3% (30.3)% (3.1)%

Page 26: Investor Presentation...² Net Profit is equivalent to profit attributable to equity holders of the Bank More details on RM million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

25

Unaudited Income Statement for Insurance and Takaful Business

RM million9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Net interest income 942.1 961.8 (2.0)% 310.7 315.9 (1.6)% 327.4 (5.1)%

Net earned premiums 6,676.1 4,999.5 33.5% 2,990.3 1,740.9 71.8% 1,749.1 71.0%

Other operating income 732.1 1,593.2 (54.0)% 509.9 1,016.9 (49.9)% 496.7 2.7%

Total operating income 8,350.3 7,554.4 10.5% 3,810.9 3,073.7 24.0% 2,573.2 48.1%

Net insurance benefits & claims incurred, net fee

& commission expenses, change in expense

liabilities and life & takaful fund tax

(7,032.5) (6,204.4) 13.3% (3,344.5) (2,519.9) 32.7% (2,151.8) 55.4%

Net operating income 1,317.8 1,350.0 (2.4)% 466.4 553.8 (15.8)% 421.4 10.7%

Overhead expenses (687.0) (707.9) (2.9)% (224.8) (222.2) 1.2% (248.2) (9.5)%

PPOP 630.8 642.1 (1.8)% 241.6 331.6 (27.1)% 173.2 39.5%

Net impairment losses (21.9) (25.5) (14.4)% (9.0) (6.1) 48.4% (8.7) 3.6%

Operating profit 608.9 616.6 (1.2)% 232.6 325.6 (28.6)% 164.5 41.4%

RM million9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Net insurance benefits & claims incurred, net fee

& commission expenses, change in expense

liabilities and life & takaful fund tax

(7,032.5) (6,204.4) 13.3% (3,344.5) (2,519.9) 32.7% (2,151.8) 55.4%

Less: intercompany elimination 240.5 241.5 (0.4)% 107.7 50.6 >100% 97.8 10.1%

Total net insurance benefits & claims incurred,

net fee & commission expenses, change in

expense liabilities and life & takaful fund tax

(6,791.9) (5,962.9) 13.9% (3,236.9) (2,469.2) 31.1% (2,054.0) 57.6%

Reconciliation of net insurance benefits & claims incurred, net fee & commission expenses, change in expense liabilities

and life & takaful fund tax

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26

Group Gross Loans Growth: 30 September 2020

Note:

¹ Rebased loan growth figures are based on adjusted 31 December 2019 position in line with migration of client accounts, effective 1 January 2020

% of

Portfolio

30 Sep

2020

30 Jun

2020QoQ

31 Mar

2020

31 Dec

2019

YTD

Ann.

30 Sep

2019YoY

Group Gross Loans 521.8 520.2 0.3% 518.4 523.5 (0.4)% 525.0 (0.6)%

Malaysia (RM billion) 62% 324.2 316.1 2.5% 314.3 314.1 4.3% 308.0 5.2%

Community Financial Services (reported) 75% 243.2 234.6 3.7% 231.7 231.3 6.8% 226.1 7.5%

Community Financial Services (rebased)¹ 75% 243.2 234.6 3.7% 231.7 231.0 7.0% 226.1 7.5%

Global Banking (reported) 25% 80.8 81.0 (0.3)% 82.4 82.7 (3.0)% 81.6 (1.1)%

Global Banking (rebased)¹ 25% 80.8 81.0 (0.3)% 82.4 82.9 (3.5)% 81.6 (1.1)%

International (RM billion) 36% 189.8 198.1 (4.2)% 199.1 203.0 (8.7)% 210.4 (9.8)%

Singapore (SGD billion) 62% 38.6 38.9 (1.0)% 40.2 40.7 (7.1)% 41.8 (7.8)%

Community Financial Services 57% 21.9 21.8 0.6% 21.9 22.1 (1.4)% 22.7 (3.5)%

Global Banking 43% 16.4 17.0 (3.1)% 18.2 18.5 (14.7)% 19.0 (13.5)%

Indonesia (IDR trillion) 16% 112.7 119.5 (5.7)% 128.1 127.0 (15.0)% 133.8 (15.8)%

Community Financial Services 66% 74.6 80.9 (7.8)% 88.6 91.3 (24.4)% 95.4 (21.8)%

Global Banking 34% 37.9 38.4 (1.3)% 39.3 35.5 8.8% 38.2 (0.7)%

Other markets (RM billion) 22% 41.3 42.7 (3.3)% 43.6 41.7 (1.4)% 44.1 (6.3)%

Investment banking (RM billion) 2% 7.8 6.0 30.8% 5.0 6.4 28.8% 6.7 17.5%

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27

Note:

¹ Rebased loan growth figures are based on adjusted 31 December 2019 position in line with migration of client accounts, effective 1 January 2020

Malaysia Loans Growth: 30 September 2020

RM billion% of

Portfolio

30 Sep

2020

30 Jun

2020QoQ

31 Mar

2020

31 Dec

2019

YTD

Ann.

30 Sep

2019YoY

Community Financial Services (reported) 75% 243.2 234.6 3.7% 231.7 231.3 6.8% 226.1 7.5%

Community Financial Services (rebased)¹ 75% 243.2 234.6 3.7% 231.7 231.0 7.0% 226.1 7.5%

Consumer 61% 196.4 189.3 3.7% 187.9 186.9 6.8% 182.9 7.4%

Total Mortgage 33% 105.6 102.4 3.2% 100.5 97.7 10.9% 94.1 12.2%

Auto Finance 16% 52.3 49.4 5.9% 49.4 49.6 7.1% 49.1 6.5%

Credit Cards 2% 7.1 6.7 5.9% 7.2 7.8 (11.7)% 7.5 (5.8)%

Unit Trust 9% 29.2 28.7 1.7% 28.5 29.5 (1.5)% 29.8 (2.2)%

Other Retail Loans 1% 2.2 2.2 (0.8)% 2.3 2.3 (6.9)% 2.3 (5.5)%

Business Banking + SME (reported) 14% 46.8 45.3 3.4% 43.8 44.4 7.2% 43.2 8.3%

Business Banking + SME (rebased)¹ 14% 46.8 45.3 3.4% 43.8 44.1 8.0% 43.2 8.3%

SME (reported) 6% 20.9 20.0 4.6% 19.0 19.1 12.9% 18.4 13.9%

SME (rebased)¹ 6% 20.9 20.0 4.6% 19.0 18.8 15.5% 18.4 13.9%

Business Banking (reported) 8% 25.9 25.2 2.5% 24.8 25.3 2.9% 24.8 4.1%

Business Banking (rebased)¹ 8% 25.9 25.2 2.5% 24.8 25.4 2.5% 24.8 4.1%

Global Banking (Corporate) (reported) 25% 80.8 81.0 (0.3)% 82.4 82.7 (3.0)% 81.6 (1.1)%

Global Banking (Corporate) (rebased)¹ 25% 80.8 81.0 (0.3)% 82.4 82.9 (3.5)% 81.6 (1.1)%

Total Malaysia 324.2 316.1 2.5% 314.3 314.1 4.3% 308.0 5.2%

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28

Group Deposits Growth: 30 September 2020

% of

Portfolio

30 Sep

2020

30 Jun

2020QoQ

31 Mar

2020

31 Dec

2019

YTD

Ann.

30 Sep

2019YoY

Group Gross Deposits 593.2 573.3 3.5% 543.8 565.3 6.6% 566.2 4.8%

Malaysia (RM billion) 62% 367.8 355.4 3.5% 336.7 351.5 6.2% 356.1 3.3%

Savings Deposits 15% 56.0 54.5 2.9% 48.8 45.0 32.6% 44.5 25.9%

Current Accounts 32% 117.1 103.0 13.7% 97.8 91.0 38.2% 88.9 31.8%

Fixed Deposits 34% 125.7 125.2 0.4% 129.9 133.8 (8.1)% 146.3 (14.1)%

Others 19% 69.0 72.7 (5.2)% 60.2 81.7 (20.8)% 76.5 (9.9)%

International 38% 226.8 219.3 3.4% 210.0 214.7 7.5% 211.0 7.5%

Singapore (SGD billion) 70% 52.5 48.8 7.6% 47.2 48.3 11.5% 47.6 10.2%

Savings Deposits 16% 8.3 8.9 (6.6)% 7.8 7.9 5.7% 7.4 12.1%

Current Accounts 18% 9.6 7.7 24.3% 6.6 6.1 75.5% 6.2 55.5%

Fixed Deposits 66% 34.6 32.2 7.5% 32.8 34.3 1.4% 34.1 1.6%

Indonesia (IDR trillion) 14% 116.7 105.9 10.1% 117.4 110.9 7.0% 115.7 0.8%

Savings Deposits 18% 21.3 21.5 (0.7)% 21.9 21.0 2.4% 20.1 6.0%

Current Accounts 21% 24.8 20.8 19.3% 21.7 19.5 36.3% 21.8 13.8%

Fixed Deposits 61% 70.5 63.7 10.8% 73.7 70.4 0.3% 73.8 (4.4)%

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29

92.5% 92.4%95.2%

90.6%87.8%

34.6% 35.5%38.4% 40.2% 42.1%

32.5% 33.2%35.1%

37.3%39.1%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

LDR CASA CASA (without IA)

87.1% 90.0% 93.9% 89.4% 88.7%

37.5% 38.7%43.6% 44.3% 47.1%

34.0% 34.9%38.2% 39.7% 42.3%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

LDR and CASA Ratio

Singapore Indonesia

Group Malaysia

112.2% 111.3% 106.3% 109.9%

94.1%

36.2% 36.5% 37.2% 39.9% 39.5%

96.3% 94.1%89.7% 94.2%

80.7%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

LDR (Bank Level)

87.9% 84.3% 85.2%79.9%

73.5%

28.4% 29.1% 30.5% 34.0% 34.0%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Note:

• Group and Indonesia LDR excludes loans to banks and FIs

• Group and Malaysia LDR include investment accounts totaling RM23.48 billion for 30 Sep 2020, RM22.54 billion for 30 Jun 2020, RM24.50 billion for 31 Mar 2020, RM20.74 billion for 31

Dec 2019, RM20.14 billion for 30 Sep 2019.

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30

525.0 523.5 521.8

Sep 19 Dec 19 Sep 20

318.4 310.3 315.0

23.427.3 26.2

42.7 42.9 43.4

Operational RWA Market RWA

Credit RWA Gross Loans

USD, 33%

RM, 30%

JPY, 10%

HKD, 9%

IDR, 6%

SGD, 4%CNH, 2%

Others, 6%

Borrowings, 6%

Capital Instruments, 2%

Customer Funding, 77%

FI Deposits, 4%

Equity, 11%

RWA Optimisation and Funding Management

Group Gross Loans & Group RWA

RM

billion

RM765.4

billion

RM57.9

billion

Funding Breakdown

Note:

• Customer Funding comprises Deposits from Customers & Investment Accounts of Customers.

By maturity:

≤ 1 Year 18%

> 1 Year 82%

Borrowings and

Capital Instruments

by Currency

Growth (%) YoY YTD Ann.

Group Gross Loans (0.6)% (0.4)%

Total Group RWA (0.0)% 1.5%

- Group Credit RWA (1.1)% 2.0%

384.5 380.4 384.6

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31

Key Operating Ratios

Note:1 LDR excludes loans to banks and FIs.2 Total cost excludes amortisation of intangibles for Maybank Indonesia and Maybank Kim Eng.3 3Q & 9M FY2020 capital ratios are after proposed Interim dividend for FY2020 and assumption of 85% reinvestment rate, 3Q & 9M FY2019 capital ratios are based on full cash payment

of Interim dividend for FY2019, while 2Q FY2020 capital ratios are without any dividend assumptions.

%9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

3Q

FY2019YoY

Return on Equity 8.2 10.1 (1.9)% 9.7 4.7 5.0% 10.5 (0.8)%

Net Interest Margin 2.08 2.27 (19) bps 2.05 1.96 9 bps 2.32 (27) bps

Fee to Income Ratio 33.3 28.8 4.5% 32.1 32.0 0.1% 30.4 1.7%

Loans-to-Deposit Ratio 1 87.8 92.5 (4.7)% 87.8 90.6 (2.8)% 92.5 (4.7)%

Cost to Income Ratio 2 45.3 47.1 (1.8)% 44.5 47.9 (3.4)% 45.6 (1.1)%

Asset Quality

Gross Impaired Loans Ratio 2.35 2.67 (32) bps 2.35 2.49 (14) bps 2.67 (32) bps

Loans Loss Coverage 97.6 76.7 20.9% 97.6 90.5 7.1% 76.7 20.9%

Net Charge off rate (bps) (89) (50) (39) bps (61) (133) 72 bps (74) 13 bps

Capital Adequacy ³

CET1 Capital Ratio 15.28 14.44 84 bps 15.28 15.43 (15) bps 14.44 84 bps

Total Capital Ratio 18.89 18.07 82 bps 18.89 19.04 (15) bps 18.07 82 bps

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32

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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33

Community Financial Services: Overview of Market Share for Malaysia

Note:

* Refers to housing, shophouse and other mortgage loans

** Credit cards market share refer to receivables for commercial banks

*** Total bank deposits inclusive of investment asset (“IA”)∑∑ Industry numbers as at Jun-20

^ Without IA. With IA, the market share as at Sep’20 for Total Core Retail Deposits , Retail

CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 17.9%, 26.6%,

28.5%, 23.2% and 13.8% respectively (against MBB retail IA)

^^ Excluding non-financial transactions as per BNM guidelines

Loans

Total consumer (Household) 17.6% 17.7% 17.8% 17.9% 18.1%

Auto (Hire Purchase + Block Discounting + Floor Stocking) 29.3% 29.6% 29.7% 30.3% 30.4%

Total mortgage * 13.7% 14.0% 14.2% 14.3% 14.4%

Credit cards ** 18.7% 18.6% 18.6% 18.5% 19.3%

Unit trust 48.7% 48.5% 49.8% 49.7% 49.2%

Deposits

Total deposits *** 18.0% 17.8% 17.5% 17.6% 17.4%

Total core retail deposits ^ 16.7% 16.5% 16.9% 17.4% 17.5%

Retail CASA ^ 24.7% 24.3% 25.3% 25.7% 25.3%

Retail savings ^ 27.9% 27.8% 28.1% 28.7% 28.4%

Demand deposits ^ 18.8% 18.2% 19.9% 19.8% 19.3%

Retail fixed deposits ^ 12.9% 12.8% 12.7% 12.9% 13.0%

Channels

Internet banking - Subscriber base 40.1% 39.6% 39.1% 40.3% 39.9%

Mobile banking - Subscriber base 31.5% 31.3% 32.6% 31.9% 31.4%

Internet banking - Transaction Volume ^^ 50.9% 51.0% 50.5% 50.1% 50.0%

Mobile banking - Transaction Volume 62.9% 63.0% 62.9% 62.7% 61.9%

Branch network ∑∑ 19.3% 19.4% 19.4% 19.4% 19.4%

Jun-20Sep-19Market share Sep-20Mar-20Dec-19

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34

210.3 215.5234.5

Sep 19 Dec 19 Sep 20

5.78

6.58

Sep 19 Sep 20

3.444.55

Sep 19 Sep 20

137.9 138.9 153.3

62.1 65.4 66.3

Sep 19 Dec 19 Sep 20

Consumer BB + RSME

Community Financial Services: Overview of Malaysia Portfolio

Note:

• TFA: Total Financial Assets (Deposits, Investments, Financing & Protection).

• TFA for total Individual customers (excl. NPL) amounted to RM352.8 billion as at

Sep’20, RM327.7 billion as at Dec’19 and RM321.9 billion as at Sep’19.

Wealth Management segment’s TFA grew 11.5% YoY to

RM234.5 billion

Total CFS loans on an upward trend of 7.5% YoY and 6.8%

YTD Ann.R

M b

illion

+10.0% YTD Ann.

Total CFS deposits increased by 9.8% YoY driven by CASA

growth of 23.6%

+9.8% YoY

+13.7% YoY

Maybank2u 1-month active users grew 13.7% YoY driven

by mobile users growth

182.9 186.9 196.4

43.2 44.4 46.8

Sep 19 Dec 19 Sep 20

Consumer BB + RSME

+6.8% YTD Ann.

+7.5% YoY

+11.5% YoY

+11.8% YTD Ann.

+32.3% YoY

M2u 1-month active users of which Mobile 1-month

active users

RM

billion

RM

billion

In m

illion

226.1 231.3200.0 204.3

243.2219.6

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35

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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36

11.3

25.3

45.1

10.8

25.1

46.7

9.8

21.6

49.3

Sep 20 Dec 19 Sep 19

RM billion

Note:

- ‘Term Loan’ includes foreign currency denominated accounts, while ‘Trade Finance

and Others’ is combined with ‘Overdraft’

- Trade Finance market share as at Sep 2020 is 21.9%

Term Loan

Global Banking: Overview of Malaysia Corporate Banking and Group Securities Portfolio

Group Securities Portfolio¹ grew 5.8% YoY Total Corporate Banking loans in Malaysia decreased 1.1%

YoY to RM80.8 billion

Short Term

Revolving

Credit

Trade

Finance

and Others(12.9)% YoY

+9.4%YoY

(14.4)% YoY

Note: ¹ Group Securities Portfolio is inclusive of Financial assets designated upon

initial recognition (part of FVTPL)

52.1 51.1 52.9 63.2 60.7

61.952.5 51.4

54.0 59.3

59.360.0 55.1

57.2 58.5

21.220.7 24.2

23.828.3

7.98.5 5.9

5.97.3

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Govt. Securities - Domestic

Govt. Securities - Foreign

PDS/Corp Bonds - Domestic

PDS/Corp Bonds - Foreign

+5.8% YoY

RM

billion

202.4192.8 189.5

204.1214.1

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37

Global Banking: Overview of Group Investment Banking Portfolio

9M FY2020 Fee-based Income for Malaysia9M FY2020 Total Income Breakdown by Country

Note:

¹ Maybank Kim Eng represents the combined business of Maybank IB and business segments under Maybank Kim Eng Holdings.

9M FY2020 Brokerage Market Share by Country

Country Rank Market ShareTrading Value

(USD billion)

Malaysia 5 8.5% 30.5

Singapore 10 3.8% 15.2

Thailand 3 6.2% 41.8

Indonesia 5 4.9% 9.5

Philippines 9 4.1% 2.5

Hong Kong Tier 3 0.1% 7.4

Vietnam 9 2.5% 2.6

Malaysia54%

Singapore22%

Indonesia4%

Philippines1%

Thailand12%

HongKong3%

Others4%

RM1,031.2

million

Arranger's Fees20%

Underwriting & Placements Fees

3%

Brokerage Fee58%

Agency/Guarantee Fees4%

Advisory Fee2%

Other Fee Income

13%

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38

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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39

Maybank Singapore: P&L Summary

SGD million 9M FY2020 9M FY2019 YoY 3Q FY2020 2Q FY2020 QoQ

Net fund based income 429.63 576.88 (25.5)% 116.40 142.84 (18.5)%

Net fee based income 290.31 280.54 3.5% 100.38 85.48 17.4%

Net income 719.94 857.42 (16.0)% 216.78 228.32 (5.1)%

Overhead expenses (348.25) (351.12) (0.8)% (111.57) (115.53) (3.4)%

Operating profit 371.69 506.30 (26.6)% 105.21 112.78 (6.7)%

Profit/ (Loss) before taxation 103.36 (26.69) (>100)% 17.54 8.52 >100%

Net fund based income was 25.5% lower YoY, affected by contraction in loans and lower interest margins.

Net fee based income improved 3.5% YoY, supported by higher wealth management, credit related and other

non operating income, but mitigated by lower contribution from trade, treasury and cards related sources.

Overheads were relatively stable at SGD348.3 million, with less marketing spend on reduced promotional

activities and lower establishment costs due to rental rebates received.

9M FY2020 profit before taxation of SGD103.36 million improved from 9M FY2019’s loss before taxation of

SGD26.69 million, due to lower loan loss allowances.

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40

5.4 5.3 8.2

15.8 15.918.2

8.1 8.89.7

18.2 18.3 16.5

Sep 19 Dec 19 Sep 20

Consumer -Time Deposits

Consumer CASA

Business TimeDeposits

Business CASA

52.5

7.4 7.9 8.3

6.2 6.1 9.6

34.1 34.3 34.6

Sep 19 Dec 19 Sep 20

Time Deposits

Demand Deposits

Savings

Diversified Loan Portfolio

-0.1% -3.9% -5.6%-9.1% -7.8%

4.7% 4.2% 8.3% 2.1% -0.2%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Maybank Singapore Growth Industry Growth

Maybank Singapore: Overview of Loans and Deposits Portfolio

% YoY change

Consumer

49.8%

Corporate

50.2%

SG

D b

illion

Consumer deposits on par with business deposits

CASA Ratio:

34.0%SG

D b

illion

CASA ratio lifted to 34.0% from 29.1% in December 2019

and from 28.4% September last year, on expanded

individual savings and demand deposits.

Business deposits expanded SGD5.2 billion YoY, contributed mainly by

demand and fixed deposits growth.

Consumer CASA deposits grew, offsetting fixed deposits decline.

47.6 48.3

The pandemic situation impacted lending activities, with

declines in Maybank Singapore’s loans portfolio.

+10.2% YoYSGD Billion

% of

Portfolio

30 Sep

2020

31 Dec

2019

YTD

Ann.

30 Sep

2019YoY

CFS 57% 21.9 22.1 (1.4)% 22.7 (3.5%

Consumer 41% 15.8 16.0 (2.0)% 16.4 (3.9)%

Housing Loan 27% 10.5 10.6 (1.6)% 10.9 (4.2)%

Auto Loan 6% 2.3 2.4 (8.5)% 2.5 (8.3)%

Cards 1% 0.3 0.4 (27.0)% 0.4 (18.0)%

Others 7% 2.7 2.6 6.5% 2.6 3.8%

Non-Individuals 16% 6.1 6.1 0.0% 6.3 (2.7)%

RSME 4% 1.7 1.5 17.9% 1.5 13.6%

Business Banking 8% 3.2 3.2 0.3% 3.4 (5.4)%

Others 4% 1.3 1.5 (18.4)% 1.5 (12.8)%

Global Banking 43% 16.4 18.5 (14.7)% 19.0 (13.5)%

Total 100% 38.6 40.7 (7.1)% 41.8 (7.8)%

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41

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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42

Maybank Indonesia: P&L Summary

IDR billion 9M

FY2020

9M

FY2019YoY

3Q

FY2020

2Q

FY2020QoQ

Net Fund Based income 5,613 6,125 (8.4)% 1,677 1,912 (12.3)%

Net Fee Based income 1,730 1,862 (7.1)% 546 586 (6.8)%

Net income 7,343 7,988 (8.1)% 2,223 2,498 (11.0)%

Overhead expenses (4,417) (4,856) (9.0)% (1,381) (1,432) (3.6)%

Personnel (1,940) (1,924) 0.9% (622) (660) (5.7)%

General and Administrative (2,477) (2,933) (15.5)% (758) (772) (1.8)%

Operating profit 2,925 3,131 (6.6)% 842 1,066 (21.0)%

Provisions Expenses (1,446) (1,593) (9.3)% (435) (731) (40.5)%

Non Operating Income/(Expense) (26) 11 (>100)% (19) (4) >100%

Profit Before Tax and Non-Controlling Interest 1,453 1,549 (6.1)% 388 330 17.5%

Tax and Non-Controlling Interest (354) (439) (19.3)% (99) (59) 67.6%

Profit After Tax and Non-Controlling Interest 1,099 1,109 (0.9)% 289 272 6.6%

EPS - Basic (IDR) 14.42 14.56 (1.0)% 3.80 3.56 6.8%

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43

Maybank Indonesia: Financial Ratios and Loans Portfolio Breakdown

Key Operating Ratios Loans Portfolio Breakdown

Note: Maybank Indonesia’s loans breakdown is mapped in accordance to its local

regulatory reporting requirements.

^ LCR is disclosed on a quarter-end basis

Key Operating Ratio Sep-20 Dec-19 Sep-19 YoY

Profitability & Efficiency

Return On Assets 1.11% 1.45% 1.13% (0.01)%

Return On Equity (Tier 1) 6.00% 7.73% 6.26% (0.26)%

Net Interest Margin 4.69% 5.07% 4.97% (0.28)%

Cost to Income Ratio 60.16% 59.48% 60.80% (0.64)%

Asset Quality

NPL - Gross 4.34% 3.33% 2.63% 1.71%

Liquidity & Capital Adequacy

LCR 184.60% 146.49% 173.84% 10.76%

CET 1 21.85% 19.54% 18.24% 3.61%

CAR 23.47% 21.38% 20.09% 3.38%

IDR Trillion% of

Portfolio

30 Sep

2020

30 Jun

2020QoQ

30 Sep

2019YoY

CFS 68% 73.9 79.9 (7.6)% 94.4 (21.8)%

CFS Retail 32% 35.1 37.5 (6.3)% 42.5 (17.4)%

Auto Loan 16% 18.0 20.0 (9.9)% 23.7 (23.8)%

Mortgage 13% 14.0 14.3 (1.7)% 15.3 (8.2)%

CC + Personal

Loan2% 2.6 2.8 (6.2)% 3.1 (17.3)%

Other loans 1% 0.5 0.4 7.7% 0.4 9.6%

CFS Non-Retail 36% 38.7 42.4 (8.7)% 51.9 (25.4)%

Business Banking 18% 19.0 21.8 (12.9)% 28.7 (34.0)%

SME+ 4% 4.2 4.6 (7.7)% 4.9 (15.0)%

RSME 14% 15.6 16.1 (3.2)% 18.2 (14.5)%

Global Banking 32% 35.6 35.8 (0.6)% 35.4 0.5%

Total 109.4 115.7 (5.4)% 129.8 (15.7)%

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44

Table of Contents

Executive Summary 2

3Q & 9M FY2020 Financial Performance 6

Prospects & Outlook 19

Appendix:

1. Financial Performance 22

2. Community Financial Services 33

3. Global Banking 36

4. Maybank Singapore 39

5. Maybank Indonesia 42

6. Other Segments 45

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45

35.8

51.9

41.8

7.4

29.8

22.1

40.8

59.7

44.9

7.4

31.6

19.2

AITAB Mortgage Term Financing Others (CFS) Term Financing Others (GB)

Sep-19

Sep-20

7%

Maybank Islamic, 62.2%

Maybank Conventional,

Malaysia, 37.8%

Year Contribution

Sep 2019 60.9%

Dec 2019 60.7%

Mar 2020 61.3%

Jun 2020 61.7%

Sep 2020 62.2%

Islamic Banking: Performance Overview

Group Islamic Banking Financial Performance Maybank Islamic: Total Gross Financing grew to RM203.6

billion

Maybank Islamic Contribution to Maybank Malaysia Loans

and Financing as at September 2020

Note: Figures are as per latest segmentation breakdown

Group Islamic Banking’s performance includes key markets in Malaysia, Indonesia and

Singapore

RM million 9M FY2020 9M FY2019 YoY

Total Income 3,652.7 3,694.2 (1.1%)

Profit Before Tax 1,690.5 2,473.8 (31.7%)

Financing & Advances 215,897.4 202,319.4 6.7%

Deposits & Investment Account: 211,561.8 196,775.0 7.5%

Deposits from Customers 175,618.5 166,290.4 5.6%

Investment Account 23,475.7 20,138.5 16.6%

RM

billion

Maybank Islamic: Key Financial Ratios

Key Financial Ratios 9M FY2020 9M FY2019

Total Capital Ratio (TCR) 17.90% 17.50%

Net Profit Margin (YTD) 1.63% 1.72%

Cost to Income Ratio (CIR) 35.77% 34.16%

Direct FDR1 88.68% 92.35%

Note:

¹ Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit

and Unrestricted Investment Account (exc. RPSIA assets and liabilities)

6%

(13)%

CFS:12%

15%

14%

GB: (2)%

1%

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46

Key Products Sep 20 Sep 19

Automobile Financing 48.6% 47.1%

Home 26.9% 26.3%

Term financing 28.0% 28.4%

Maybank Islamic ranks No.1 by Asset Market Share

in Malaysia

Islamic Banking: Market Share

Market Share by Product (Malaysia) Maybank Islamic Market Share

31.2% 31.1% 30.9% 30.7% 30.8%

28.7%

27.8% 27.6% 27.9%

28.9%

Sep 19 Dec 19 Mar 20 Jun 20 Sep 20

Financing Deposits & Investment Accounts

MalaysiaAsset Market Share

Jun 20Rank

Maybank Islamic 29% 1

CIMB Islamic 13% 2

RHB Islamic 9% 3

Source: Latest BNM Monthly Statistical Bulletin

Sukuk League Table Ranking September 2020

Source : Latest BNM Monthly Statistical Bulletin

Source: BloombergSource: Respective Bank’s Financial Statements

Global Sukuk League

Table Ranking

Market

Share (%)

Amount

(USD million)Issues

#4 Maybank 7.25% 3,465 92

MYR Sukuk League

Table Ranking

Market

Share (%)

Amount

(USD million)Issues

#2 Maybank 21.15% 2,315 79

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47

40.0

47.3

Sep 19 Sep 20

8.1% 7.8% 7.4% 6.8%

7.9% 7.3% 7.5% 7.6%

10.6% 10.4% 10.0% 10.9%

12.0% 11.5% 13.3% 14.3%

2017 2018 2019 2020

Etiqa Allianz AmGeneral HL-MSIG

309.8 245.5

165.5 233.7

256.9 235.4

9M FY2019 9M FY2020

Life/Family General Shareholder's Fund

Insurance and Takaful: Performance Overview

Total Assets

Net Adjusted Premium/Contribution

Profit Before Tax

Life & Family (New Business) Market Share (Malaysia)

No. 1 in General

Insurance and

Takaful

(Gross Premium)

General Insurance and Takaful Market Share (Malaysia)

(2.4)% YoY

+18.4% YoY

Note: Market Share is for period Jul – Jun of every year (Source: LIAM / ISM Statistics)

732.3

RM

million

RM

billion

714.6

No. 4 in

Life/Family

(New Business)

8.4% 11.2% 10.8% 10.9%

14.5% 13.7% 13.4% 13.1%

14.2% 13.1% 16.7% 17.9%

21.8% 21.4% 19.3% 19.1%

2017 2018 2019 2020

AIA GE Prudential Etiqa

*Net Adjusted Premium (NAP) = Life/Family Adjusted Premium (100% Regular Premium

+10% Single Premium/Credit/Group)+ Net Written Premium (General)

Note: Net Adjusted Premium, Profit Before Tax and Total Assets are as presented at EIH Group level

0 1,000 2,000 3,000 4,000 5,000

Total Net…

Total General

Misc

Personal Accident

MAT

Motor

Fire

Total Life & Family

Group Premium

Credit Premium

Regular Premium

Single Premium

RM Million

9M FY20

9M FY19

46.2%

(3.7)%

(9.9)%

(6.8)%

3.3%

(1.9)%

8.2%

9.9%

311.1%

(29.6)%

16.5%

21.0%

Total Net Adjusted

Premium

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48

MALAYAN BANKING BERHAD

14th Floor, Menara Maybank

100, Jalan Tun Perak

50050 Kuala Lumpur, Malaysia

Tel : (6)03-2070 8833

www.maybank.com

Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the “Company”) for information purposes only and does not purport to contain all the

information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the

Company as to the accuracy or completeness of the information or opinions contained in this presentation.

The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of

it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever.

The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in

connection therewith.

Humanising Financial Services