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  • Ohio University Christ College Academy For Management Education, Bangalore

    KOTAK MAHINDRA OLD MUTUAL LIFE INSURANCE LTD.

    Internship Report

    Mehnaz QureshiPID NO. P001066435

    In Partial fulfillment of the Masters Program in Business Administration, Ohio University, Athens, USA

    OHIO University Christ College Academy For Management EducationChrist College Campus,

    Hosur Road, Bangalore-29

    MARCH 2007

  • Ohio University Christ College Academy For Management Education, Bangalore

    DECLARATION

    I Mehnaz Qureshi, studying in Ohio University Christ College Academy For Management

    Education Bangalore, do hereby declare that this project titled How does the Indian

    mutual fund industry compare vis a vis global standards and what should be our

    future expectations from it ?, has been prepared by me, under the guidance of Dr.

    Amalendu Jyotishi, Assistant Director (Special Projects) and Mr. Mayur Ankolekar,

    Regional Manager South Zone. This is after undergoing the training in Kotak Mahindra

    Old Mutual Life Insurance Ltd., which is in partial fulfillment of Masters Program in

    Business Administration, Ohio University, Athens, USA.

    I further declare that this project report has not been submitted earlier to any other

    University or Institute for the award of any degree or diploma.

    Date: Mehnaz Qureshi

    Place:

  • Ohio University Christ College Academy For Management Education, Bangalore

    Acknowledgement

    The satisfaction and euphoria that accompany the successful completion of any task

    would be incomplete without mentioning the people who made it possible, whose

    consistent guidance and encouragement crowned the efforts with success.

    I would consider it my privilege to express my gratitude and respect to Mr. Mayur

    Ankolekar and Mr. Thakur Bhaskar for having accorded me the opportunity to learn in

    their organization.

    I cannot forget the contribution of the staff of Kotak Mahindra Old Mutual Life Insurance

    Ltd., as I troubled them through my queries at every stage of their work and I really

    appreciate the patience with which they resolved my doubts amidst their busy schedule,

    I express my sincere thanks to all of them.

    I would also like to thank my director Prof Shivprakash, Ohio University Christ College

    For Management Education for his motivation and guidance, which were pivotal in

    completion of the project.

    I would express my thanks and gratitude to my project guides Dr. Amalendu Jyotishi

    and Prof Girish M for their able guidance and support throughout the tenure of the

    project.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Executive Summary

    The Indian Life Insurance Company has seen a remarkable shift since the time of

    establishment of the first company, Oriental Life Insurance Company in 1823. At the

    time of Independence and thereafter, there were more than 200 companies operating in

    India and not all of them on sound ethical principles. Many factors combined together to

    prompt the then Government to nationalize the life insurance industry in 1956 to form

    the Life Insurance Corporation of India.

    Insurance sector was once a monopoly, with LIC as the only company, a public sector

    enterprise. But nowadays the market opened up and there are many private players

    competing in the market. There are thirteen private life insurance companies who has

    entered the industry.

    The study in the first part gives detail information on the on-job training provided, the

    competitive analysis of product of Kotak Mahindra Old Mutual Life Insurance Ltd. with

    ICICI Prudential Life Insurance. Also, analysis of financial statements.

    In the second part, is a project on How does the Indian mutual fund industry compare

    vis a vis global standards and what should be our future expectations from it ?

    The paper begins by analyzing the current scenario in the industry characterized by

    problems with distribution, low investor awareness and concentration of corporate

    investors. In the next section, a comparison of the Mutual Fund Industry with global

    standards reveals that the industry still compares unfavorably with developed countries

    in terms of penetration, investor awareness and diversity of products and the extent of

    use of risk management techniques. Further comparison reveals that the attitude of

    regulator towards investor protection and the governance of mutual funds are at par

    with global standards. The paper then analysis the future expectations from the mutual

    fund industry in terms of increased investor awareness, product diversity and

    improvement in penetration and distribution. In the end I recommend certain steps that

    SEBI and AMCs should take in order to build investor confidence and trust.

  • Ohio University Christ College Academy For Management Education, Bangalore

    TABLE OF CONTENTS

    Chapter 1. Objective of Study

    Chapter 2. Industry ProfileHistory of InsuranceWhat is Life Insurance ?Mutual FundsEquitiesDerivatives

    Chapter 3. Company ProfileHistory of Kotak Mahindra Old Mutual Life InsuranceJourney so farAbout Old Mutual Plc.Organization Structure

    Chapter 4. Products Major CompetitorsCompetitive AnalysisOn Job TrainingSWOT Analysis

    Chapter 5. Financials

    Chapter 6. Project : How does the Indian mutual fund industry compare vis a vis global standards and what should be our future expectations from it?

    Conclusion

    References

  • Ohio University Christ College Academy For Management Education, Bangalore

    Objective of Study

    Title of the study

    "How does the Indian mutual fund industry compare vis-a vis global standards and what

    should be our future expectations from it?".

    Objective

    - Analyzing the current scenario in the industry characterized by problems with

    distribution, low investor awareness and concentration of corporate investors.

    -Comparison of MF industry with global standards in terms of penetration, investor

    awareness, diversity of products, extent of use of risk management techniques.

    - Attitude of regulator towards investor protection and governance of MF.

    - Future expectations from MF industry in terms of increased investor awareness,

    product diversity and improvement in penetration & distribution.

    - Recommendations.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Industry Profile

    The insurance industry has faced many challenges over the last decade including:

    Globalization is pushing companies to operate in different continents forcing them to

    enter into new partnerships in order to improve efficiencies

    Competition between the various players has resulted in increased merger and

    acquisition activities driving industry convergence and value chain decomposition

    The customer is more knowledgeable and demanding than ever before and this is

    forcing companies to perform process integration, operational restructuring and

    technology upgrades

    Insurance companies are moving beyond their traditional business models and are

    searching for the right combination of technology and processes to remain profitable.

    Companies are investing more in information technology in order to alter their business

    models and processes.

    History of insurance

    In some sense we can say that insurance appears simultaneously with appearance of

    human society. We know of two types of economies in human societies: money

    economies (with markets, money, financial instruments and so on) and non-money or

    natural economies (without money, markets, financial instruments and so on). The

    second type is a more ancient form than the first. In such an economy and community,

    we can see insurance in the form of people helping each other. For example, if a house

    burns down, the members of the community help build a new one. Should the same

    thing happen to one's neighbour, the other neighbours must help. Otherwise,

    neighbours will not receive help in the future. This type of insurance has survived to the

    present day in some countries where modern money economy with its financial

  • Ohio University Christ College Academy For Management Education, Bangalore

    instruments is not widespread (for example countries in the territory of the former

    Soviet Union).

    Turning to insurance in the modern sense (i.e., insurance in a modern money economy,

    in which insurance is part of the financial sphere), early methods of transferring or

    distributing risk were practiced by Chinese and Babylonian traders as long ago as the

    3rd and 2nd millennia BCE, respectively. Chinese merchants traveling treacherous river

    rapids would redistribute their wares across many vessels to limit the loss due to any

    single vessel's capsizing. The Babylonians developed a system which was recorded in

    the famous Code of Hammurabi, c. 1750 BCE, and practiced by early Mediterranean

    sailing merchants. If a merchant received a loan to fund his shipment, he would pay the

    lender an additional sum in exchange for the lender's guarantee to cancel the loan

    should the shipment be stolen.

    Achaemenian monarchs were the first to insure their people and made it official by

    registering the insuring process in governmental notary offices. The insurance tradition

    was performed each year in Norouz (beginning of the Iranian New Year); the heads of

    different ethnic groups as well as others willing to take part, presented gifts to the

    monarch. The most important gift was presented during a special ceremony. When a gift

    was worth more than 10,000 Derrik (Achaemenian gold coin weighing 8.35-8.42) the

    issue was registered in a special office. This was advantageous to those who presented

    such special gifts. For others, the presents were fairly assessed by the confidants of the

    court. Then the assessment was registered in special offices.

    The purpose of registering was that whenever the person who presented the gift

    registered by the court was in trouble, the monarch and the court would help him.

    Jahez, a historian and writer, writes in one of his books on ancient Iran: "Whenever the

    owner of the present is in trouble or wants to construct a building, set up a feast, have

    his children married, etc. the one in charge of this in the court would check the

    registration. If the registered amount exceeded 10,000 Derrik, he or she would receive

    an amount of twice as much."

  • Ohio University Christ College Academy For Management Education, Bangalore

    A thousand years later, the inhabitants of Rhodes invented the concept of the 'general

    average'. Merchants whose goods were being shipped together would pay a

    proportionally divided premium which would be used to reimburse any merchant whose

    goods were jettisoned during storm or sinkage.

    The Greeks and Romans introduced the origins of health and life insurance c. 600 AD

    when they organized guilds called "benevolent societies" which cared for the families

    and paid funeral expenses of members upon death. Guilds in the Middle Ages served a

    similar purpose. The Talmud deals with several aspects of insuring goods. Before

    insurance was established in the late 17th century, "friendly societies" existed in

    England, in which people donated amounts of money to a general sum that could be

    used for emergencies.

    Separate insurance contracts (i.e., insurance policies not bundled with loans or other

    kinds of contracts) were invented in Genoa in the 14th century, as were insurance pools

    backed by pledges of landed estates. These new insurance contracts allowed insurance

    to be separated from investment, a separation of roles that first proved useful in marine

    insurance. Insurance became far more sophisticated in post-Renaissance Europe, and

    specialized varieties developed.

    Toward the end of the seventeenth century, London's growing importance as a center

    for trade increased demand for marine insurance. In the late 1680s, Mr. Edward Lloyd

    opened a coffee house that became a popular haunt of ship owners, merchants, and

    ships captains, and thereby a reliable source of the latest shipping news. It became the

    meeting place for parties wishing to insure cargoes and ships, and those willing to

    underwrite such ventures. Today, Lloyd's of London remains the leading market (note

    that it is not an insurance company) for marine and other specialist types of insurance,

    but it works rather differently than the more familiar kinds of insurance.

    Insurance as we know it today can be traced to the Great Fire of London, which in 1666

    devoured 13,200 houses. In the aftermath of this disaster, Nicholas Barbon opened an

  • Ohio University Christ College Academy For Management Education, Bangalore

    office to insure buildings. In 1680, he established England's first fire insurance company,

    "The Fire Office," to insure brick and frame homes.

    The first insurance company in the United States underwrote fire insurance and was

    formed in Charles Town (modern-day Charleston), South Carolina, in 1732.

    Benjamin Franklin helped to popularize and make standard the practice of insurance,

    particularly against fire in the form of perpetual insurance. In 1752, he founded the

    Philadelphia Contributionship for the Insurance of Houses from Loss by Fire. Franklin's

    company was the first to make contributions toward fire prevention. Not only did his

    company warn against certain fire hazards, it refused to insure certain buildings where

    the risk of fire was too great, such as all wooden houses.

    In the United States, regulation of the insurance industry is highly Balkanized, with

    primary responsibility assumed by individual state insurance departments. Whereas

    insurance markets have become centralized nationally and internationally, state

    insurance commissioners operate individually, though at times in concert through a

    national insurance commissioners' organization. In recent years, some have called for a

    dual state and federal regulatory system for insurance similar to that which oversees

    state banks and national banks.

    In the state of New York, which has unique laws in keeping with its stature as a global

    business center, Attorney General Eliot Spitzer has been in a unique position to grapple

    with major national insurance brokerages. Spitzer alleged that Marsh & McLennan

    steered business to insurance carriers based on the amount of contingent commissions

    that could be extracted from carriers, rather than basing decisions on whether carriers

    had the best deals for clients. Several of the largest commercial insurance brokerages

    have since stopped accepting contingent commissions and have adopted new business

    models.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Life Insurance

    What is Life Insurance ?

    A human being is an income generating asset. Ones manual labour, professional skills

    and business acumen are the assets. This asset also can be lost through unexpectedly

    early death or through sickness and disabilities caused by accidents. Accidents may or

    may not happen. Death will happen, but the timing is uncertain. If it happens around

    the time of ones retirement, when it could be expected that the income will normally

    cease, the person concerned could have made some other arrangements to meet the

    continuing needs. But if it happens much earlier when the alternate arrangements are

    not in place, there can be losses to the person and dependents. Insurance is necessary

    to help those dependent on the income.

    A person, who may have made arrangements for his needs after his retirement, also

    would need insurance. This is because the arrangements would have been made on the

    basis of some expectations like, likely to live for another 15 years, or that children will

    look after him. If any of these expectations do not become true, the original

    arrangement would become inadequate and there could be difficulties. Living too long

    can be as much a problem as dying too young. Both are risks, which need to be

    safeguarded against. Insurance takes care.

    Basic Principles of Life Insurance :

    a) Insurable Interest : Ordinarily, the proposer of a life insurance contract should have

    an insurable interest in the life of the life insured. The law of life insurance on insurable

    interest in India is in a state of chaos. Though the roots of the doctrine of insurable

    interest lie in the English law but at the same time, various developments taking place

    in other parts of the world also have to be looked into and the changing social

    conditions have to be taken into account to redefine the doctrine of insurable interest.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Based on these excerpts, it is clear that insurable interest depends upon the facts of

    each case no clear legal framework exists to define insurable interest. Whether a

    relationship as proposer life assured creates an insurable interest has to be seen

    viewed whether this familial affection will provide adequate social and legal safeguards

    against premeditated homicide by the proposer to procure substantial life insurance

    proceeds. That is, no moral hazard should exist when a life insurance contract is

    intended to be purchased.

    Examples of relationships where insurable interest exist between proposer and life

    assured are : self proposing on his / her life, parent child, husband wife. Trust

    trustee, employer employee and creditor debtor.

    b). Utmost Good Faith : A life insured knows about the state of his / her health better

    than anyone else. What may not be unraveled in a medical examination may well be in

    the know of the life insured. Hence, life insurance contracts are postulated on the belief

    that the life insured will reveal all the relevant particulars in utmost good faith when

    applying for an insurance contract. That is, non disclosure of material facts that may

    have guided the insurer to decline or offer on different terms an insurance contract, will

    give the right to an insurer to repudiate an insurance claim when the insured event

    occurs.

    Parties to a Life Insurance Contract :

    a) Proposer : The proposer, also known as the premium payer or the policyholder, pays

    the premium. For determining whether future premiums can be paid to keep the

    contract alive, ability of the proposer is considered. All tax benefits as well as maturity

    proceeds are available to the proposer.

    b) Life Assured : The life assured, as known as the life insured, is the person on whose

    life the policy is taken. Mortality or risk premium is charged based on the age of the life

    assured. As stated above, an insurable interest should exist between the proposer and

    life assured.

  • Ohio University Christ College Academy For Management Education, Bangalore

    c) Nominee : Where the proposer and life assured are the same persons, it is mandatory

    to nominate a person to receive the benefits of the insurance policy in the event the

    proposer deceased before the policy matures. A nominee has to be a real person, i.e.

    artificial bodies like company and trust cant become nominee.

    d) Appointee : If the nominee is a minor, an appointee is required to act on behalf of

    the nominee till he / she attains majority.

    e) Assignee : An insurance policy can be assigned to another person (real persons and

    artificial bodies are acceptable as assignees) who then becomes the owner of the policy

    and is entitled to receive policy benefits. As a result of an assignment, an assignee

    supersedes the policyholder who has assigned the policy.

    Advantages of Life Insurance

    Life insurance has no competition from any other business. Many people think that life

    insurance is an investment or a means of saving. This is not a correct view. When a

    person saves, the amount of funds available at any time is equal to the amount of

    money set aside in the past, plus interest. This is so in a fixed deposit in the bank, in

    national savings certificates, in mutual funds and all other savings instruments. If the

    money is invested in buying shares and stocks, there is the risk of the money being lost

    in the fluctuations of the stock market. Even if there is no loss, the available money at

    any time is the amount invested plus appreciation. In life insurance, however, the funs

    available is not the total of the savings already made (premiums paid),but the amount

    one wished to have at the end of the savings period (which is the next 20 or 30 years).

    The final fund is secured from the very beginning. One is paying for it later, out of the

    savings. One has to pay for it only as long as one lives or for a lesser period if so

    chosen. There is no other scheme which provides this kind of benefit. Therefore life

    insurance has no substitute.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Even so, a comparison with other forms of savings will show that life insurance has the

    following advantages.

    In the event of death, the settlement is easy. The heirs can collect the moneys quicker, because of the facility of nomination and assignment. The facility of

    nomination is now available for some bank accounts.

    There is a certain amount of compulsion to go though the plans of savings. In other forms, if one changes the original plan of savings, these is no loss. In

    insurance, there is a loss.

    Creditors cannot claim the life insurance moneys. They can be protected against attachments by courts.

    There are tax benefits, both in income tax and in capital gains. Marketability and liquidity are better. A life insurance policy is property and can

    be transferred or mortgaged. Loans can be raised against the policy.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Mutual Funds

    Introduction

    Different investment avenues are available to investors. Mutual funds also offer good

    investment opportunities to the investors. Like all investments, they also carry certain

    risks. The investors should compare the risks and expected yields after adjustment of

    tax on various instruments while taking investment decisions. The investors may seek

    advice from experts and consultants including agents and distributors of mutual funds

    schemes while making investment decisions.

    What is a Mutual Fund?

    Mutual fund is a mechanism for pooling the resources by issuing units to the investors

    and investing funds in securities in accordance with objectives as disclosed in offer

    document.

    Investments in securities are spread across a wide cross-section of industries and

    sectors and thus the risk is reduced. Diversification reduces the risk because all stocks

    may not move in the same direction in the same proportion at the same time. Mutual

    fund issues units to the investors in accordance with quantum of money invested by

    them. Investors of mutual funds are known as unit holders.

    The profits or losses are shared by the investors in proportion to their investments. The

    mutual funds normally come out with a number of schemes with different investment

    objectives which are launched from time to time. A mutual fund is required to be

    registered with Securities and Exchange Board of India (SEBI) which regulates securities

    markets before it can collect funds from the public.

  • Ohio University Christ College Academy For Management Education, Bangalore

    What is the history of Mutual Funds in India and role of SEBI in mutual funds

    industry?

    Unit Trust of India was the first mutual fund set up in India in the year 1963. In early

    1990s, Government allowed public sector banks and institutions to set up mutual funds.

    In the year 1992, Securities and exchange Board of India (SEBI) Act was passed. The

    objectives of SEBI are to protect the interest of investors in securities and to promote

    the development of and to regulate the securities market.

    As far as mutual funds are concerned, SEBI formulates policies and regulates the mutual

    funds to protect the interest of the investors. SEBI notified regulations for the mutual

    funds in 1993. Thereafter, mutual funds sponsored by private sector entities were

    allowed to enter the capital market. The regulations were fully revised in 1996 and have

    been amended thereafter from time to time. SEBI has also issued guidelines to the

    mutual funds from time to time to protect the interests of investors.

    All mutual funds whether promoted by public sector or private sector entities including

    those promoted by foreign entities are governed by the same set of Regulations. There

    is no distinction in regulatory requirements for these mutual funds and all are subject to

    monitoring and inspections by SEBI. The risks associated with the schemes launched by

    the mutual funds sponsored by these entities are of similar type.

  • Ohio University Christ College Academy For Management Education, Bangalore

    ORGANISATION OF A MUTUAL FUND

    There are many entities involved and the diagram below illustrates the organizational

    set up of a mutual fund:

    ADVANTAGES OF MUTUAL FUNDS

    The advantages of investing in a Mutual Fund are:

    Professional Management Diversification Convenient Administration Return Potential Low Costs Liquidity Transparency Flexibility Choice of schemes Tax benefits Well regulated

  • Ohio University Christ College Academy For Management Education, Bangalore

    How is a mutual fund set up?

    A mutual fund is set up in the form of a trust, which has sponsor, trustees, asset

    management company (AMC) and custodian. The trust is established by a sponsor or

    more than one sponsor who is like promoter of a company. The trustees of the mutual

    fund hold its property for the benefit of the unit holders. Asset Management Company

    (AMC) approved by SEBI manages the funds by making investments in various types of

    securities. Custodian, who is registered with SEBI, holds the securities of various

    schemes of the fund in its custody. The trustees are vested with the general power of

    superintendence and direction over AMC. They monitor the performance and compliance

    of SEBI Regulations by the mutual fund.

    SEBI Regulations require that at least two thirds of the directors of trustee company or

    board of trustees must be independent i.e. they should not be associated with the

    sponsors. Also, 50% of the directors of AMC must be independent. All mutual funds are

    required to be registered with SEBI before they launch any scheme.

    What is Net Asset Value (NAV) of a scheme?

    The performance of a particular scheme of a mutual fund is denoted by Net Asset Value

    (NAV).

    Mutual funds invest the money collected from the investors in securities markets. In

    simple words, Net Asset Value is the market value of the securities held by the scheme.

    Since market value of securities changes every day, NAV of a scheme also varies on day

    to day basis. The NAV per unit is the market value of securities of a scheme divided by

    the total number of units of the scheme on any particular date. For example, if the

    market value of securities of a mutual fund scheme is Rs 200 lakhs and the mutual fund

    has issued 10 lakhs units of Rs. 10 each to the investors, then the NAV per unit of the

    fund is Rs.20. NAV is required to be disclosed by the mutual funds on a regular basis -

    daily or weekly - depending on the type of scheme.

  • Ohio University Christ College Academy For Management Education, Bangalore

    What are the different types of mutual fund schemes?

    Schemes according to Maturity Period:

    A mutual fund scheme can be classified into open-ended scheme or close-ended scheme

    depending on its maturity period.

    Open-ended Fund/ Scheme

    An open-ended fund or scheme is one that is available for subscription and repurchase

    on a continuous basis. These schemes do not have a fixed maturity period. Investors

    can conveniently buy and sell units at Net Asset Value (NAV) related prices which are

    declared on a daily basis. The key feature of open-end schemes is liquidity.

    Close-ended Fund/ Scheme

    A close-ended fund or scheme has a stipulated maturity period e.g. 5-7 years. The fund

    is open for subscription only during a specified period at the time of launch of the

    scheme. Investors can invest in the scheme at the time of the initial public issue and

    thereafter they can buy or sell the units of the scheme on the stock exchanges where

    the units are listed. In order to provide an exit route to the investors, some close-ended

    funds give an option of selling back the units to the mutual fund through periodic

    repurchase at NAV related prices. SEBI Regulations stipulate that at least one of the two

    exit routes is provided to the investor i.e. either repurchase facility or through listing on

    stock exchanges. These mutual funds schemes disclose NAV generally on weekly basis.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Schemes according to Investment Objective:

    A scheme can also be classified as growth scheme, income scheme, or balanced scheme

    considering its investment objective. Such schemes may be open-ended or close-ended

    schemes as described earlier. Such schemes may be classified mainly as follows:

    Growth / Equity Oriented Scheme

    The aim of growth funds is to provide capital appreciation over the medium to long-

    term. Such schemes normally invest a major part of their corpus in equities. Such funds

    have comparatively high risks. These schemes provide different options to the investors

    like dividend option, capital appreciation, etc. and the investors may choose an option

    depending on their preferences. The investors must indicate the option in the application

    form. The mutual funds also allow the investors to change the options at a later date.

    Growth schemes are good for investors having a long-term outlook seeking appreciation

    over a period of time.

    Income / Debt Oriented Scheme

    The aim of income funds is to provide regular and steady income to investors. Such

    schemes generally invest in fixed income securities such as bonds, corporate

    debentures, Government securities and money market instruments. Such funds are less

    risky compared to equity schemes. These funds are not affected because of fluctuations

    in equity markets. However, opportunities of capital appreciation are also limited in such

    funds. The NAVs of such funds are affected because of change in interest rates in the

    country. If the interest rates fall, NAVs of such funds are likely to increase in the short

    run and vice versa. However, long term investors may not bother about these

    fluctuations.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Balanced Fund

    The aim of balanced funds is to provide both growth and regular income as such

    schemes invest both in equities and fixed income securities in the proportion indicated in

    their offer documents. These are appropriate for investors looking for moderate growth.

    They generally invest 40-60% in equity and debt instruments. These funds are also

    affected because of fluctuations in share prices in the stock markets. However, NAVs of

    such funds are likely to be less volatile compared to pure equity funds.

    Money Market or Liquid Fund

    These funds are also income funds and their aim is to provide easy liquidity,

    preservation of capital and moderate income. These schemes invest exclusively in safer

    short-term instruments such as treasury bills, certificates of deposit, commercial paper

    and inter-bank call money, government securities, etc. Returns on these schemes

    fluctuate much less compared to other funds. These funds are appropriate for corporate

    and individual investors as a means to park their surplus funds for short periods.

    Gilt Fund

    These funds invest exclusively in government securities. Government securities have no

    default risk. NAVs of these schemes also fluctuate due to change in interest rates and

    other economic factors as is the case with income or debt oriented schemes.

    Index Funds

    Index Funds replicate the portfolio of a particular index such as the BSE Sensitive index,

    S&P NSE 50 index (Nifty), etc. These schemes invest in the securities in the same

    weightage comprising of an index. NAVs of such schemes would rise or fall in

    accordance with the rise or fall in the index, though not exactly by the same percentage

    due to some factors known as "tracking error" in technical terms. Necessary disclosures

    in this regard are made in the offer document of the mutual fund scheme.

  • Ohio University Christ College Academy For Management Education, Bangalore

    There are also exchange traded index funds launched by the mutual funds which are

    traded on the stock exchanges.

    What are sector specific funds/schemes?

    These are the funds/schemes which invest in the securities of only those sectors or

    industries as specified in the offer documents. e.g. Pharmaceuticals, Software, Fast

    Moving Consumer Goods (FMCG), Petroleum stocks, etc. The returns in these funds are

    dependent on the performance of the respective sectors/industries. While these funds

    may give higher returns, they are more risky compared to diversified funds. Investors

    need to keep a watch on the performance of those sectors/industries and must exit at

    an appropriate time. They may also seek advice of an expert.

    What are Tax Saving Schemes?

    These schemes offer tax rebates to the investors under specific provisions of the Income

    Tax Act, 1961 as the Government offers tax incentives for investment in specified

    avenues. e.g. Equity Linked Savings Schemes (ELSS). Pension schemes launched by the

    mutual funds also offer tax benefits. These schemes are growth oriented and invest pre-

    dominantly in equities. Their growth opportunities and risks associated are like any

    equity-oriented scheme.

    What is a Fund of Funds (FoF) scheme?

    A scheme that invests primarily in other schemes of the same mutual fund or other

    mutual funds is known as a FoF scheme. An FoF scheme enables the investors to

    achieve greater diversification through one scheme. It spreads risks across a greater

    universe.

  • Ohio University Christ College Academy For Management Education, Bangalore

    What is a Load or no-load Fund?

    A Load Fund is one that charges a percentage of NAV for entry or exit. That is, each

    time one buys or sells units in the fund, a charge will be payable. This charge is used by

    the mutual fund for marketing and distribution expenses. Suppose the NAV per unit is

    Rs.10. If the entry as well as exit load charged is 1%, then the investors who buy would

    be required to pay Rs.10.10 and those who offer their units for repurchase to the mutual

    fund will get only Rs.9.90 per unit. The investors should take the loads into

    consideration while making investment as these affect their yields/returns. However, the

    investors should also consider the performance track record and service standards of the

    mutual fund which are more important. Efficient funds may give higher returns in spite

    of loads.

    A no-load fund is one that does not charge for entry or exit. It means the investors can

    enter the fund/scheme at NAV and no additional charges are payable on purchase or

    sale of units.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Equities

    What is an Equity/Share ?

    Total equity capital of a company is divided into equal units of small denominations ,

    each called a share. For example, in a company the total equity capital of Rs 200,00,000

    is divided into 20,00,000 units of Rs 10 each. Each such unit of Rs 10 is called a Share.

    Thus, the company then is said to have 20,00,000 equity shares of Rs 10 each. The

    holders of such shares are members of the company and have voting rights.

    What is meant by a Stock Exchange ?

    The Securities Contract (Regulation) Act, 1956 [SCRA] defines Stock Exchange as any

    body of individuals, whether incorporated or not, constituted for the purpose of

    assisting, regulating or controlling the business of buying, selling or dealing in securities.

    Stock Exchange could be a regional stock exchange whose area of operation/jurisdiction

    is specified at the time of its recognition or national exchanges, which are permitted to

    have nationwide trading since inception. NSE was incorporated as a national stock

    exchange.

    What is a Debt Instrument ?

    Debt instrument represents a contract whereby one party lends money to another on

    pre-determined terms with regards to rate and periodicity of interest, repayment of

    principal amount by the borrower to the lender.

    In the Indian securities markets, the term bond is used for debt instruments issued by

    the Central and State governments and public sector organizations and the term

    debenture is used for the instruments issued by private corporate sector.

  • Ohio University Christ College Academy For Management Education, Bangalore

    What is the role of Primary Market ?

    The primary market provides the channel for sale of new securities. Primary market

    provides opportunity to issuers of securities; Government as well as corporates, to raise

    resources to meet their requirements of investment and/or discharge some obligation.

    They may issue the securities at face value, or at a discount/premium and these

    securities may take a variety of forms such as equity, debt etc. They may issue the

    securities in domestic market and/or international market.

    What is meant by Secondary Market ?

    Secondary market refers to a market where securities are traded after being initially

    offered to the public in the primary market and/or listed in the Stock Exchange. Majority

    of the trading is done in the secondary market. Secondary market comprises of equity

    markets and the debt markets.

    What is the role of Secondary Market ?

    For the general investor, the secondary market provides an efficient platform for trading

    of his securities. For the management of the company, Secondary equity markets serve

    as a monitoring and control conduit-by facilitating value-enhancing control activities,

    enabling implementation of incentive-based management contracts, and aggregating

    information (via price discovery) that guides management decisions.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Derivatives

    What are Derivatives ?

    Derivatives are financial contracts whose value/price is dependent on the behaviour of

    the price of one or more basic underlying assets (often simply known as the underlying).

    These contracts are legally binding agreements, made on the trading screen of stock

    exchanges, to buy or sell an asset in future. The asset can be a share, index, interest

    rate, bond, rupee dollar exchange rate, sugar, crude oil, soybean, cotton, and what have

    you.

    What are different Types of Derivatives ?

    Forwards: A forward contract is a customized contract between two entities, where

    settlement takes place on a specific date in the future at todays pre-agreed price.

    Futures: A futures contract is an agreement between two parties to buy or sell an asset

    at a certain time in the future at a certain price. Futures contracts are special types of

    forward contracts, such as futures of the Nifty index.

    Options: An option is a contract which gives the right, but not an obligation, to buy or

    sell the underlying at a stated date and at a stated price. While a buyer of an option

    pays the premium and buys the right to exercise his option, the writer of an option is

    the one who receives the option premium and therefore obliged to sell/buy the asset if

    the buyer exercises it on him. Options are of two types Calls and Puts options :

    Calls give the buyer the right, but not the obligation to buy a given quantity of the

    underlying asset, at a given price on or before a given future date.

    Puts give the buyer the right, but not the obligation to sell a given quantity of

    underlying asset at a given price on or before a give future date.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Company Profile

    Kotak Mahindra Old Mutual Life Insurance Ltd. is a joint venture between Kotak

    Mahindra Bank Ltd.(KMBL), and Old Mutual plc. At Kotak Life Insurance, we aim to help

    customers take important financial decisions at every stage in life by offering them a

    wide range of innovative life insurance products, to make them financially independent.

    Management

    Mr.Gaurang Shah (Managing Director)

    Mr. Gaurang Shah is the Managing Director of Kotak Mahindra Old Mutual Life

    Insurance Limited.

    Mr. Gaurang Shah is a Chartered Accountant and a Cost and Works Accountant. He has

    also done his Company Secretary ship from the Institute of Company Secretaries of

    India. Mr Gaurang Shah has been with the Kotak Group for the past eight years where

    he has held different positions of great responsibility and juggled multiple tasks

    effectively. His cumulative experience, primarily in financial services, stands at over 21

    years, several of those in building the retail finance business. At Kotak Life Insurance,

    Mr Shah will focus on developing new lines of businesses and leveraging the company's

    existing competencies and network to steer Kotak Life Insurance on its ongoing growth

    path with even greater thrust. Mr. Shah has a commendable expertise in managing a

    large number of employees.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Mr.Shah has been previously associated with Kotak Mahindra Primus since its inception

    and has contributed towards its growth to become a Rs.2000 Cr plus business. Before

    coming to Kotak Life Insurance, Gaurang Shah was Group Head of Retail Assets for

    Kotak Mahindra Bank. The Retail Assets include commercial vehicles, personal loans,

    structured products, car loans and loans against shares.

    Mr. G Murlidhar (Chief Financial Officer)

    Mr. Murlidhar is a Chief Financial Officer and Company Secretary of Kotak Life

    Insurance. Mr. Murlidhar is an associate member of the Institute of Chartered

    Accountants of India, an associate member of the Institute Of Company Secretaries of

    India, and graduate member of the Institute of Cost & Works Accountants of India. Mr.

    Murlidhar possesses over 20-year work experience and has earlier worked with National

    Dairy Development Board (NDDB), MDS Switchgear Limited and Nicholas Piramal India

    Limited and Ion Exchange Ltd. Prior to Kotak Life Insurance, he held the position of VP-

    Finance at Gujarat Glass Ltd.

    As Chief Financial Officer at Kotak Life Insurance, he oversees all aspects of Finance

    including Operations, Regulatory, Internal Control, Finance, Accounts and Treasury.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Mr. Arun Patil (Vice President - Sales & Management Development)

    Mr. Arun Patil is the Vice President - Sales & Management Development with Kotak Life

    Insurance. A post- graduate with Law qualifications, he has over 25 years' experience in

    life insurance industry. He joined as a Direct Recruit Officer in L.I.C. and worked in

    various departments such as Sales, Marketing, I.T., Publicity, Housing & Branch

    Administration all across the country. On foreign deputation to Fiji Islands for 5 years,

    Mr. Patil substantially increased the market-share of LIC in competitive environment.

    After heading LIC's premier Mumbai Division, he joined the then ICICI Ltd. as a member

    of the insurance venture team and later worked for ICICI Prudential Life Insurance

    Company as Head of Sales Development. Widely travelled all over the country & the

    world several times for insurance related work, Mr. Patil presently has responsibilities to

    enhance the skills, knowledge, productivity, and professionalism of the sales-force, with

    special emphasis on developing all Managers to enhance their competencies, capabilities

    & managerial effectiveness.

  • Ohio University Christ College Academy For Management Education, Bangalore

    History

    Kotak Mahindra Old Mutual Life Insurance is a 76:24 joint venture between Kotak

    Mahindra Bank Ltd. and Old Mutual plc. Kotak Mahindra Old Mutual Life Insurance is one

    of the fastest growing insurance companies in India and has shown remarkable growth

    since its inception in 2001.

    Old Mutual, a company with 160 years experience in life insurance, is an international

    financial services group listed on the London Stock Exchange and included in the FTSE

    100 list of companies, with assets under management worth $ 400 Billion as on 30th

    June, 2006. For customers, this joint venture translates into a company that combines

    international expertise with the understanding of the local market.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Journey So Far

    The Kotak Mahindra Group was born in 1985 as Kotak Capital Management Finance

    Limited. This company was promoted by Uday Kotak, Sidney A. A. Pinto and Kotak &

    Company. Industrialists Harish Mahindra and Anand Mahindra took a stake in 1986, and

    that's when the company changed its name to Kotak Mahindra Finance Limited.

    1986 Kotak Mahindra Finance Limited starts the activity of Bill Discounting

    1987 Kotak Mahindra Finance Limited enters the Lease and Hire Purchase market

    1990 The Auto Finance division is started

    1991The Investment Banking Division is started. Takes over FICOM, one of India's

    largest financial retail marketing networks

    1992 Enters the Funds Syndication sector

    1995

    Brokerage and Distribution businesses incorporated into a separate company -

    Kotak Securities. Investment Banking division incorporated into a separate

    company - Kotak Mahindra Capital Company

    1996

    The Auto Finance Business is hived off into a separate company - Kotak

    Mahindra Prime Limited (formerly known as Kotak Mahindra Primus Limited).

    Kotak Mahindra takes a significant stake in Ford Credit Kotak Mahindra

    Limited, for financing Ford vehicles. The launch of Matrix Information Services

    Limited marks the Group's entry into information distribution.

    1998Enters the mutual fund market with the launch of Kotak Mahindra Asset

    Management Company.

    2000

    Kotak Mahindra ties up with Old Mutual plc. for the Life Insurance business.

    Kotak Securities launches its on-line broking site (now

    www.kotaksecurities.com). Commencement of private equity activity through

    setting up of Kotak Mahindra Venture Capital Fund.

    2001Matrix sold to Friday Corporation.

    Launches Insurance Services

    2003Kotak Mahindra Finance Ltd. converts to a commercial bank - the first Indian

    company to do so.

  • Ohio University Christ College Academy For Management Education, Bangalore

    2004 Launches India Growth Fund, a private equity fund.

    2005

    Kotak Group realigns joint venture in Ford Credit; Buys Kotak Mahindra Prime

    (formerly known as Kotak Mahindra Primus Limited) and sells Ford credit

    Kotak Mahindra.

    Launches a real estate fund

    2006Bought the 25% stake held by Goldman Sachs in Kotak Mahindra Capital

    Company and Kotak Securities

  • Ohio University Christ College Academy For Management Education, Bangalore

    About Old Mutual Plc.

    Old Mutual, a company with 160 years experience in life insurance, is an international

    financial service group listed in the London Stock Exchange and included in the FTSE

    100 list of companies, with assets under management worth $ 400 Billion as on 30th

    June, 2006. For customers, this joint venture translates into a company that combines

    international expertise with the understanding of the local market.

    Old Mutual is the largest financial services business in South Africa, through its life

    insurance, asset management, banking and general insurance operations. The company

    serves 4 million life insurance policyholders and employees over 13,000 South Africans

    in its local operations.

    It commenced operations in the US life market in 2001 through the acquisition of

    several established insurance companies, the largest being Fidelity & Guaranty Life. The

    business is headquartered in Baltimore, with a sales office in Atlanta and offers a diverse

    portfolio of annuities and life insurance products to individuals in the US.

    The operations were further strengthened in 2003 with the acquisition of OMNIA Life

    (Bermuda) for a nominal consideration from another South African insurer, Sage Life.

    This offshore variable annuity business has been repositioned within the private bank

    channels, one of the main sources of business for the offshore market and has provided

    significant sales growth since acquisition. The business was rebranded Old Mutual

    Bermuda in 2005 as part of the rollout of unified branding for our North American

    operations.

    During 2001, Selestia was launched in the UK market. Selestia offers Independent

    Financial Advisers a system through which they can access over 700 funds offered by 57

    fund managers to construct and maintain investment portfolios taking into account the

    investors risk appetite for asset allocation and fund selection.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Old Mutual International, based in Guernsey, provides offshore investment products and

    services for international investors. Products and services include unit-linked life

    offerings, unit trust offerings, discretionary portfolio management, offshore trusts and

    company administration.

    Palladyne Asset Management, a specialist asset management firm based in the

    Netherlands, offers asset management services for the retail market through a network

    of independent financial planners.

    In India, Old Mutual offers a range of both individual and group life assurance products

    through Kotak Mahindra Old Mutual Life Insurance Company Ltd as a joint venture with

    Kotak Mahindra Bank Limited.

    The Group also has a representative office in Beijing, China.

    Senior Line Management Structure

    Jim SutcliffeCEO

    Julian RobertsEUROPE

    Scott PowersUSA

    Bob HeadSOUTH AFRICA

    Hasan AskariASIA PACIFIC

    Julian RobertsNORDIC (Acting)

    Nick Poytnz-Wright

    UK

    Rafael GaldonELAM

    Scott PowersAsset

    Management

    Guy BarkerLIFE

    Paul HanrattyOMSA

    Tom BoardmanNEDBANK

    Bruce Campbell

    M&F

    Gaurang ShahINDIA

    Chris OHehirChina

    Ross LaidlawAUSTRALIA

  • Ohio University Christ College Academy For Management Education, Bangalore

    Organization Structure

    The organization is divided into 5 categories:-

    Finance

    Sales

    Marketing

    Operations

    Human Resource

    Corporate Structure

    The Chairman of Kotak Group is Mr. Uday Kotak and Kotak Insurance is managed by Mr.

    Gaurang Shah Managing Director.

    Managing Director

    (Mr. Gaurang Shah)

    CFO & COO(Mr. G Murlidharan)

    Sales Head(Mr. Pankaj Desai)

    Marketing Head(Mr. Rahul Sinha)

    CIO(Mr. Krishna

    Sanghvi)

    Appointed Actuary

    (Mr. Bryce Johns)

    HR & Admin(Mr. Sugatta Dutta

    VP-Sales & Mgmt.Dev.Mr. Arun Patil

  • Ohio University Christ College Academy For Management Education, Bangalore

    Finance

    The Finance section is operated centrally by Head Office which is Bombay, headed by

    CFO - Mr. G. Murlidharan and further sub-divided into categories like Vice Presidents of

    different departments. These departments are :- CPC & Group Ops, Internal Control,

    MIS, Accounts & Compliance, Underwriting, Branch Operations.

    CFO & COO(Mr. G Murlidharan)

    VPCPC & Group

    Ops.

    VPInternal Control

    VPMIS

    VPAccounts & Compliance

    VPUnderwriting

    VPBranch Operations

    Managers Managers Managers Managers Managers Managers

    Exec -Finance

    Exec -Finance

    Exec -Finance

    Exec -Finance

    Exec -Finance

    Exec -Finance

  • Ohio University Christ College Academy For Management Education, Bangalore

    Sales

    The Sales Department is divided on the basis of region. Each region is thereafter divided

    into categories like Alternate Channel, Tied Channel and Group Business. The Sales dept

    is headed by Mr. Pankaj Desai, Alternate Channel Head Mr. Suresh Agarwal, Tied

    Channel Head MR. Subbaiah K P, Group Business Head Group Business Head Mr.

    Sandeep Srikhande.

    Subdivided into categories like Regional Managers, Area Managers and others.

    Marketing

    Sales Head(Mr. Pankaj Desai)

    Alternate Channel Head

    (Mr. Suresh Agarwal)

    Tied Channel RM(Mr. Subbaiah KP)

    Group Business Head

    (Mr. Sandeep Srikhande)

    Regional Managers

    (Mr. Mayur Ankolekar South Zone)

    Area Managers(Mr. Thakur Bhaskar

    South Zone)

    PAMS/BDMs/BDM Key Accounts

    Area Managers & Branch Managers(Mr.Muruganesh South

    Zone)

    Asst. Branch Managers &

    Agency Team Managers

    Sales Managers & Agency Managers

    Regional Heads(Mr. Sharrad Shrivastava

    South Zone)

    Customer Relationship

    Managers

    Customer Relationship

    Execs

    Sales Managers & Sales Associates

  • Ohio University Christ College Academy For Management Education, Bangalore

    Marketing

    The Marketing Department is headed by Mr. Rahul Sinha from Head Office.

    Marketing Head

    (Mr. Rahul Sinha)

    Product & Brand Head

    Channel Development

    Head

    Product Managers Brand & PR Managers

    Regional Marketing Managers

    HO Channel Dev. Team

    Trade Marketing Managers

    Asst. Trade Marketing Managers

  • Ohio University Christ College Academy For Management Education, Bangalore

    Operations

    Operations Department is handled by Mr. Shekhar Iyer Head Operations.

    Human Resource

    Head Operations

    Regional Operations Incharge

    (South Zone)

    Regional Operations Incharge

    (West Zone)

    Regional Operations Incharge

    (East Zone)

    Regional Operations Incharge

    (North Zone)

    Head HR(Mr. Sugatta Dutta)

    VP West & South Zone

    VP North & East Zone

    VP West & South Zone

    VP West & South Zone

  • Ohio University Christ College Academy For Management Education, Bangalore

    Products

    Insurance

    Individual

    Kotak Headstart Child Plans

    Kotak Sukhi Jeevan Plan

    Kotak Privileged Assurance Plan

    Kotak Term Plan

    Kotak Preferred Term Plan

    Kotak Money Back Plan

    Kotak Child Advantage Plan

    Kotak Endowment Plan

    Kotak Capital Multiplier Plan

    Kotak Retirement Income Plan

    Kotak Retirement Income Plan

    (Unit-linked)

    Kotak Safe Investment Plan II

    Kotak Flexi Plan

    Kotak Easy Growth Plan

    Kotak Premium Return Plan

    Riders

    Group

    Employee Benefits

    Kotak Term Grouplan

    Kotak Credit-Term Grouplan

    Kotak Complete Cover Grouplan

    Kotak Gratuity Grouplan

    Kotak Superannuation Grouplan

    Rural

    Kotak Gramin Bima Yojana

  • Ohio University Christ College Academy For Management Education, Bangalore

    Major Competitors

    Insurer Indian Partner

    ICICI Prudential Life Insurance ICICI

    SBI Life Insurance State Bank of India

    Life Insurance Corporation LIC

    Allainz Bajaj Life Insurance Bajaj Auto

    Max New York Life Insurance Max India

    Birla Sun Life Insurance Aditya Birla Group

    Aviva Life Insurance Dabur India

    HDFC Standard Life Insurance HDFC

  • Ohio University Christ College Academy For Management Education, Bangalore

    Competitive Analysis

    Kotak Life Kotak Flexi Plan ICICIs Invest Shield Life

    Feat

    ure

    s

    Unit Linked Plan with Guaranteed death and Maturity Benefit.

    Four Fund Options, Maximum Equity exposure 80%

    Minimum Guaranteed payment of Guaranteed Maturity Value ( GMV )on Maturity

    Option to invest funds in any proportion among different options. Change allocation as well as redirect future premiums in new proportion among funds.

    Switching allowed - 4 Free Switches.

    Lock-in period of three years

    Automatic Cover maintenance facility after completion of 3 years, to keep the life cover going even if the policy lapses. Partial withdrawal allowed after 3 years from main account. Injection of extra premium allowed anytime after the policy is in force.

    Unit Linked Plan with Guaranteed death and Maturity Benefit

    One Fund Options, Maximum Equity exposure 40%

    Sum of all premiums paid is guaranteed on death or maturity

    No switching option

    No switching charges.

    Lock-in period of three years

    Automatic Cover maintenance facility after completion of 3 years.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Expe

    nse

    s Yr 1 Yr 2 onwards3 years 28% 4.38%5 to 7 years 42% 4.38% 10 to 14 years 56% 4.38% 15 years + 65% 4 .38%

    Fund related charges: Average 1.1% (depends on the fund)

    Surrender Charges:4th year 3%5th year 2%6th year 1%year 7 onwards Nil

    Mortality Expense Additional

    Yr 1 Yr 2onwards3 years 35% 15%thereafter 3%

    Fund related charges: Average 1.25% (depends on the fund)

    No special switching chargesSurrender Charges3rd year 50%4th year 60%5th year 70%6th year 80%7th year 85%8th year 90%9th year 95%thereafter 100%

    Mortality Expense Additional

    Rid

    ers

    Accidental Death Benefit

    Permanent Disability Benefit

    Critical Illness Benefit

    Term/Preferred Term Benefit

    Life Guarding Benefit

    Accidental Disability Guarding

    No Riders

    Mat

    uri

    ty Guaranteed Maturity Value or Market Value whichever is higher

    Sum Assured or Market Value whichever is higher

    Dea

    th Sum Assured or Market Value whichever is higher

    Sum Assured, Market Value or Guaranteed Value whichever is higher

    Elig

    ibili

    ty

    Age of entry : 14 to 65 yearsPremium 10,000 onwards, no restriction on Sum AssuredTerm 10 to 30 yrsMaximum Age at maturity 75yrs

    Age of entry : 0 to 65 yearsPremium 8,000 onwards, no restriction on Sum AssuredTerm 10 to 30 yrsMaximum Age at maturity 75yrs

  • Ohio University Christ College Academy For Management Education, Bangalore

    On Job Training

    Field Visits :

    The company is divided into 3 categories from where it generates business and

    functions i.e. Alternate Channels, Tied Channel, Group Business. I visited the Tied

    Channel Partners like DBS Chholamandalam along with the Asst. Managers of the

    company, had meetings with the tied channel partners like Mr. Mohan Krishnamurthy &

    Mr. V S Somsundaram - DBS Chholamandalam. Apart, also met some Alternate Channel

    Partners who visited the office and learnt about their functioning process, marketing

    strategy and managing customer relationships.

    Interaction & Calling :

    Had meetings with clients like senior manager of an IT company. Also called up

    customers to check for their requirements which is based on the savings primarily, took

    appointments with them in order to meet them and discuss the type of plan he is

    looking for, whether completely insurance plan which is a traditional plan or other plans

    which involves composition of central govt. issued or assured securities, call money,

    short term bank deposits, cash, other debt securities and equities. Finally, succeeded in

    satisfying the customers needs and getting good clients for the company as well, who

    are the key contributors the business.

  • Ohio University Christ College Academy For Management Education, Bangalore

    SWOT Analysis

    Strengths

    Rich experience of the management.

    Stabilized and loyal clients.

    Skilled and tactful staff.

    Weakness

    Insufficient office equipments.

    Not all employees has his/her cabin.

    Work place (back office) is quite congested.

    Opportunities

    Stability through increased brand awareness, market penetration and service offerings across all categories of financial services.

    Increase in customers wallet share.

    Leveraging the latest technology for providing quality and client centric services.

    Growth in economy would lead to higher demand for credit.

    Threats

    Increasing interest rate scenario.

    Execution risk.

    Competition from local and multinational players.

    Rising inflation could reduce savings and investments

    Rising crude oil prices

  • Ohio University Christ College Academy For Management Education, Bangalore

    Financials

    CAGR 106%

    40

    95

    193

    351

    2003 2004 2005 2006

    Years

    First Year Life Insurance Premium (Rs crore)

    The CAGR ( Compound Annual Growth Rate) for 4 years is 106% which indicates the

    good performance of company. The premium in year 2006 went up by 81.86% more

    than of 2005 showing a rapid growth in the business.

    Consolidated Revenue Composition 2005-06 (Rs 2,854 crore*)

    Finance33%

    Treasury13%

    Insurance21%

    Fees30%

    Others3%

    Finance

    Treasury

    Insurance

    Fees

    Others

    In the year 2005-06, the total revenue of Kotak Mahindra Bank Limited was Rs 2,854

    crores of which Kotak Mahindra Old Mutual Life Insurance Ltd. contributes 21%.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Share Capital

    Particulars As at 31stMarch,2006

    As at 31stMarch,2005

    Authorized Capital260,000,000 (2005 212,000,000) Equity Shares of Rs. 10 each

    Issued Capital244,583,546(2005 211,760,643) Equity Shares of Rs. 10 each

    Subscribed Capital244,583,546(2005 211,760,643) Equity Shares of Rs. 10 each

    Called-up Capital244,583,546(2005 211,760,643) Equity Shares of Rs. 10 each

    Less: Calls unpaidAdd: Shares forfeited (Amount originally paid up)Less: Par Value of Equity Shares bought backLess: Preliminary ExpensesLess: Expenses on issue of shares

    2,600,000

    2,445,835

    2,445,835

    2,445,835

    ---------

    (1,427)(707)

    2,120,000

    2,117,606

    2,117,606

    2,117,606

    ---------

    (2,855)(1,414)

    Total 2,443,701 2,113,337

    During the year, the Authorized Share Capital of the company has increased from

    Rs.212 crores to Rs.260 crores. While the paid-up Share Capital of the company has

    increased from Rs.212 crores to Rs.244.58 crores. This reiterates the shareholders

    commitment towards investment in facilitating sustainable growth of the company.

    Financial Results

    The company performed exceptionally well this year. The premium income for the year

    grew to Rs.621.85 crores (2005 Rs.466.16 crores). Of this, the first year premium

    inclusive of single premium was Rs.396.06 crores (2005 Rs.373.99 crores)

    The first year premium growth rate of 92% compares favourably to the overall industry

    growth rate of 33% and the private sector life insurance growth rate of 79%.

  • Ohio University Christ College Academy For Management Education, Bangalore

    The Policyholders Account shows a surplus of Rs.1.18 crores for the year ended March

    31,2006 (2005 27.11 crores). The Shareholders Accounts shows a deficit of Rs.44.42

    crores (2005 Rs.18.69 crores).

    The Director have declared an addition to the Policyholders Accumulation Account for

    the year ended March 31, 2006 to give a return of 7% (2005 6.75%) to participating

    policyholders. The amount set aside for this purpose is Rs.5.43 crores (2005 Rs.2.44

    crores). This transfer from the Shareholders Account to the Policyholders Accounts is to

    basically finance the expenses over-runs and to meet the costs of bonus.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Submission for Research ProjectIn

    Kotak Mahindra Old Mutual Life Insurance Plc.

    How does the Indian mutual fund industry compare vis a vis global standards and what should be our future

    expectations from it ?

    By

    Mehnaz Qureshi

    Masters in Business AdministrationOhio University Christ College Academy For Management

    Education, Bangalore

    Mail : [email protected]

  • Ohio University Christ College Academy For Management Education, Bangalore

    Executive Summary

    The Indian Mutual Funds Industry has witnessed a sea change since UTI was first

    established in 1963. From a single player the number of players has increased to 29 and

    the number of schemes has spiraled to 477. The last decade has been a period of rapid

    growth for the mutual fund industry. The paper begins by analyzing the current scenario

    in the industry characterized by problems with distribution, low investor awareness and

    concentration of corporate investors. In the next section, a comparison of the Mutual

    Fund Industry with global standards reveals that the industry still compares unfavorably

    with developed countries in terms of penetration, investor awareness and diversity of

    products and the extent of use of risk management techniques. Further comparison

    reveals that the attitude of regulator towards investor protection and the governance of

    mutual funds are at par with global standards. The paper then analysis the future

    expectations from the mutual fund industry in terms of increased investor awareness,

    product diversity and improvement in penetration and distribution. In the end I

    recommend certain steps that SEBI and AMCs should take in order to build investor

    confidence and trust. These steps focus on investor education, increased accountability

    of various players, and development of AMFI as an SRO and regulation of corporate

    investments.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Introduction

    The growth of Mutual Funds in any economy is an indicator of the development of

    financial sector and the extent to which investors have faith in the regulatory

    environment. Mutual fund industry in India began with the establishment of Unit Trust

    of India, in 1963. Between 1987 and 1993 other entities belonging to the public sector

    were permitted to offer mutual funds. From 1993 onwards, private sector organizations

    were permitted to enter the market and the first mutual fund regulations were

    promulgated, which were subsequently replaced by the SEBI (Mutual Fund) Regulations

    of 1996. These private sector organizations comprised predominantly Indian and foreign

    joint ventures as well as purely Indian firms. In the last decade the mutual fund industry

    has been one of the fastest growing industries in the financial service sector, with the

    assets under management growing at a CAGR of 13% between 1993 and 2006

  • Ohio University Christ College Academy For Management Education, Bangalore

    Current Scenario

    Since private players were allowed in 1993, the Indian Mutual Fund industry has

    witnessed a sea change in the way it operates, in the regulatory and investor attitude

    towards Mutual fund products. From a single player in 1987 today there are 29 mutual

    funds offering as many as 477 schemes. The total assets under management have risen

    to Rs. 195784 crores. However, the accolades regarding the growth of the Mutual Fund

    industry should be reserved until this growth is analyzed taking the Mutual Fund industry

    in other developed countries in consideration. Here are certain statistics that reflect that

    Indian Mutual Fund industry still has a long way to go when compared to global

    standards:

    AUM as a percentage of GDP: In most of the developed countries the total assets under management ranges from 30 % - 60 % of the GDP. Total assets under

    management are only 8% of the GDP in case of India.

    Penetration of Mutual Funds: In India it is estimated that 6.7 % of the households hold mutual funds. This figure is close to 50 % in case of US and 17

    % in case of UK. Mutual funds account for only 0.73 % of total financial assets in

    India (11 % of bank deposits). AUM for Mutual funds had exceeded the bank

    deposits in US in as early as 1998.

    These are only some of the statistics that show that the Indian mutual fund industry is

    still in its infancy. It is important to study the present industry scenario to gain a better

    understanding of the impediments to the growth of the industry:

    Lack of Investor Awareness : Retail investors had a wrong notion about mutual funds as an investment avenue. The benefit of risk diversification,

    professional management and ease of administration involved while investing in

    mutual funds are not clearly understood. Knowledge of financial products is

    ingrained in school and college curriculum in countries like UK, US and France.

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    Investor Risk Appetite : Equity funds account for 30 % of the total AUM in India. This figure is more than 50 % in most of the countries. Frequent stock

    market scams and the bust of tech sector specific MFs have contributed to this

    apprehension. The growth in mutual funds has come through the growth in

    investments in short term instrument like Money Market Funds which account for

    40 % of AUM.

    Higher Returns of Alternative Debt Instruments : Government guaranteed schemes provide risk free returns at competitive rates of returns. This is why

    mutual funds have difficulty competing retail business.

    Concentration of Corporate Investors : Mutual funds have become overly attractive to corporate investors because of higher returns than bank deposits

    and ability to distribute capital gains tax. Corporate investors account for 57 % of

    the AUM ( by value). Though the turnover rates have increased the average

    fund in management has grown by only 25 % in the past 4 years. It is clear that

    the lack of growth in funds under management in India is because of the

    absence of long term investors. Corporate investors take profits frequently

    resulting in destruction in the compound growth in funds under management.

    Distributors are forced to pass on more commissions to companies, while fund

    companies are compelled to offer funds with wafer thin margins. Retail investors

    lose out in the sense that they continue to pay higher expenses.

    Distribution : One of the major factors impacting the growth of mutual fund industry is the absence of any regulation in distribution of mutual funds. Mutual

    fund investors need distributors who are able to inform them about the efficacy

    of distribution product for a particular risk profile and stage in life cycle. Lack of

    distributor awareness and the absence of any disclosures make mis selling of MF

    products commonplace. Also penetration in rural areas is a problem. Only 3 % of

    rural households own mutual funds. For mutual funds to set up a distribution

    network in these centers can be very expensive.

  • Ohio University Christ College Academy For Management Education, Bangalore

    In many countries, mutual fund industry sees a point of inflection, a point after which

    the AUM increases spectacularly after a period of sluggish growth. This happened in

    case of US after 1992-93 when the AUM increases from $ 1 trillion to $ 7.3 trillion in

    2004. Many studies have revealed that this period of growth corresponds to following

    factors :

    Explosive growth in capital markets

    A sound system of regulation

    Increase in investor awareness

    BSE has witnessed a phenomenal rise in the last 2 years (market cap has more than

    doubled in the past 2 years) A question thus arises : Has India reached its point of

    inflection after which the mutual fund industry will witness a phenomenal growth ? What

    are the improvements in mutual fund industry (regulation, investor awareness, depth,

    distribution etc) required to stimulate such rapid growth ? Before answering these

    questions let us compare the Indian Mutual fund industry with global standards and

    analyze the areas in which the industry could learn from precedents abroad.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Comparison of Indian MF industry with Global Standards

    The first mutual fund was established in the year 1924 in US. Like any other product

    they went through a life cycle experiencing sluggish growth between 1930 1970s and

    then witnessed rapid growth from 1990s onwards. The total worldwide AUM was $16.3

    Trillion in 2004 05. A brief comparison of Indian MF industry with Global MF industries

    (citing examples of US and EU countries) is presented below:

    Types of Products: Indian funds do not offer products that cater to entire life cycle of

    an investor. Mutual funds in US offer products that cater to diverse needs of investors

    ranging from purchase of house, car etc to admission in university. Mutual funds

    investing in commodities and real estate do not exist in India. An important factor that

    led to growth in Mutual fund industry in US is the presence of pension. As Americans

    began to pay attention to their own retirement plans through company - sponsored

    retirement schemes, called 401(k) plans, mutual funds started being looked upon as a

    smart option.

    Regulation : The mutual fund industry is one of the most regulated industries in the

    financial sector. The MF industry in US has been plagued by many scandals and SEC has

    acted fast to restore investor confidence and trust. Fines to the tune of $1.5 billion have

    been levied. Though allegations regarding frauds have surfaced in Indian MF industry

    also SEBI has been quick to investigate and restore confidence. However, certain issues

    regarding SEBI still exist

    Unlike its American counterpart SEBI hasnt been able to formulate regulations to increase the depth of MFs.

    Regulations regarding the privatization of Pension funds took a long time to come.

    SEBI hasnt been able to educate investor on the usage of mutual funds as investment options.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Risk Management Techniques: A recent survey by PWC revealed that as many as 50

    percent of the respondent mutual funds are not managing risk properly. 50 percent of

    the respondents did not even have documented risk procedures or dedicated risk

    managers. Indian Mutual fund industry does not use statistical techniques of risk

    management but is using diversification effectively within the market limitations. As far

    as derivatives is concerned, they are not presently used because of the low volumes,

    low liquidity and absence of sufficient hedging products in the market Risk management

    in US mutual funds is more prevalent with the use of statistical software and the use of

    VaR approach to risk management. Several fund companies have set up risk control

    measures internally, but they still have a long way to go in relaying this to clients.

    Governance: With the recent late trading and market timings scandals in US mutual

    funds the issue of corporate governance of mutual fund has again gained center stage.

    There have been allegations of late timing in Indian MFs. The structure of Indian mutual

    funds is very similar to US mutual fund. SEC ( the US mutual fund regulator) requires

    of the directors to be independent. This proportion is 2/3 in case of India. However, there

    remain fundamental doubts whether the current governance structure provides

    institutionally appropriate checks and prevents potential conflict of interest and provide

    effective fund administration. Currently, a mutual fund is set up in the form of a trust

    under the Indian Trust Act, which was enacted in 1882 to essentially govern private

    trusts and charitable institutions. The trust structure has the following difficulties for a

    mutual fund:

    The issue of individual versus collective liability of trustees, which has deterred experienced persons from serving as trustees of mutual funds.

    AMC is not subjected to a specific law book and is indirectly regulated by SEBI through trustees.

    Approval of directors of AMC lies with the trustees and not with SEBI.

  • Ohio University Christ College Academy For Management Education, Bangalore

    The study of MF structures of other countries (UK) reveals that there is a scope for

    simplification of the current structure. Eliminating the sponsor and giving the power to

    propose the creation of the MF to the asset management company (AMC) could be a

    possible alternative.

    Future Expectations from Indian Mutual Fund Industry

    Taking into consideration the above comparison and current situation prevailing in the

    capital markets, the realistic expectations from the Indian Mutual fund industry could

    be:

    Increased Penetration: With the proposed opening up of pension funds to the private sector we can expect the penetration levels of MFs to increase in the next

    few years. Because of their experience in managing MFs the AMCs will play an

    important role in the management of pension funds.

    Increased Emphasis on Retail Investors through Supply Chain Innovations: Retail investments less than Rs 10,000 are unprofitable for AMCs.

    However, certain supply chain innovations and investments in retail

    infrastructure would lead to increased emphasis on retail investors. Some of the

    possible innovations can be the use of straight through processing , an

    industry buzz phase for automating mutual fund transactions so that the entire

    process-from placing a trade to final-settlement is fast, relatively seamless and

    less subject to manipulation. Straightforward concept, straight-through

    processing requires substantial integration and cooperation among members of

    the mutual fund supply chain. Using IT, members of the mutual fund supply

    chain can improve efficiency, manage risk and improve regulatory compliance-all

    critical moves for managing investor confidence in mutual funds. As urban

    markets reach a peak mutual funds would target second rung cities and smaller

    towns to increase their investor base.

    Diverse Range of Products: In order to make MFs more acceptable to the retail investor mutual fund industry has to mature to offering comprehensive life

  • Ohio University Christ College Academy For Management Education, Bangalore

    cycle financial planning and not products alone. These would include products

    catering to specific life cycle needs like buying a house, funding college

    admission etc. With increase in investor awareness many new products would be

    introduced. Some of them are listed here: derivative based MFs (though a cap on

    derivative exposure for a sponsor currently exists), commodities and real estate

    MFs ( appropriate regulation from SEBI in case of real estate pending), feeder

    funds, funds of funds, capital protected funds, etc.

    Increase in the need for financial advice: As the affluence of Indians increases and the range of financial products available to meet peoples needs

    expands mortgages, deposits, life products, defined contribution pensions,

    mutual funds, etc the need for financial advice will increase. Mutual fund

    distribution will become geared towards providing sound financial advice

    according to investors risk profile and stage in life cycle.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Recommendations

    With penetration levels at close to 6 % great scope exists for the growth of mutual

    funds in India. Mutual funds have to compete with bank deposits and government

    securities for a share of consumer savings. This requires the regulator and the AMC to

    increase the credibility of MFs and develop a trust among the average retail investors. I

    recommend the following steps on part of SEBI and AMCs:

    Steps to be taken by SEBI

    Increase Accountability among Different Players

    Give the board of trustees the right to choose a fund manager of their own choice. This will make them more accountable and aware as to what the AMC is

    doing.

    Benchmark the performance of funds with peers as well as with specific indices.

    Restriction on who can be appointed as sub-brokers.

    Implementation of international accounting principles across the mutual fund industry will help promote fairness and stability of the sector.

    Develop of AMFI and SRO ( Self Regulatory Organization)

    This will reduce the regulatory burden on SEBI. Most of the developed countries have

    SROs that publish monthly disclosures of important MF related figures, and enforce a

    model code of conduct. Though similar experiments have been unsuccessful in Western

    countries I propose a slightly modified role of AMFI:

  • Ohio University Christ College Academy For Management Education, Bangalore

    AMFI will work towards increasing investor awareness through the publication of documents, organizing seminars etc.

    Also AMFI serve as a regulator of distributors because mutual funds complain of poor distributor regulation as the biggest challenge to the industry.

    Regulating Corporate Investments

    Regulatory requirements that require mutual funds to segregate large and small

    investors. This would enable retail investors to pay expenses that are relevant to their

    investments and turnover rates.

    Investor Education Programs

    As the principal regulator of financial services in the country SEBI should invest in

    programs that give investor knowledge about financial products in the country. Investors

    should be able to make informed decisions after knowing how MFs can be used for

    financial planning. This could be done in conjunction with AMCs, AMFI and other

    participants in the financial sector.

    Steps to be Taken by AMCs

    Make mutual fund offer documents more comprehensible by making disclosures more simple and relevant, and fund structure more distinctive to the common

    people.

    Make disclosures regarding the MF expenses more transparent especially distributor expenses which form a major chunk of entry loads.

    Make fund managers accountable to unit holders. This can be done by organizing Annual General Meetings of unit holders where performance of the fund would

    be reviewed.

  • Ohio University Christ College Academy For Management Education, Bangalore

    Conclusion

    The comparison of Indian MF industry with respect to global standards showed that

    India has a lot catching up to do in terms of penetration, the diversity of products, and

    the risk mitigation techniques used. However, the attitude of the regulator towards

    investor protection and governance of mutual funds was found to be very close to global

    standards. The Indian MF industry is possibly at a point of inflection on the verge of

    explosive growth. The factors that point towards this are the existence of robust capital

    markets and the presence of an impartial regulator. In order to reap the benefits of this

    growth, the mutual fund industry has to introduce changes at the rate of knots. These

    changes include introduction of newer products, improvements in MF distribution and

    better governance of mutual funds. The MF regulator (SEBI) should increase the

    accountability of all major players including the AMCs, distributors and brokers to build

    trust among retail investors.

  • Ohio University Christ College Academy For Management Education, Bangalore

    References

    Journals

    Klapper, Sulla, Vittas : The development of mutual funds around the world, Emerging

    Markets Review.

    Khorana, Servaes, Tufano Explaining the size of mutual fund industry around the world,

    Journal of Financial Economics.

    Books and Reports

    Insurance Institute of India Life Insurance IC-33 (2006).

    Bans