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Name Title Date The Strategic Evolution of an Intranet TM Customer Presentation
24

Internet history DEC

Feb 22, 2017

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Page 1: Internet history DEC

Name

Title

Date

The Strategic Evolution

of an Intranet

TM

Customer Presentation

Page 2: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Intranet Strategic Mission

Intranet - DIGITAL university of knowledge workers aspiring to develop real business solutions that demonstrate unified business processes, shared information services, and global deploymentexcellence

Intranet

InternetExtranet

Page 3: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Strategic Benefits

Centralized, consolidated, productivity

program

Cost Savings

Competitive information,

articulate benefits

Shared Knowledge

For employees, channels, customers

and prospects

Just-in-TimeInformation

One company, one voice, one image

BrandIdentity

Demonstrate Internet & Intranet

leadership

ReferenceSelling

Page 4: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Strategic Objectives

Exploit the Internet/Intranet as an information provider

and as an information consumer (with our employees

customers and business partners)

Enable the self-sufficient employee

Propagate the visual identity of DIGITAL “our look

and feel” around the world -- brick by brick!

Page 5: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Strategic Evolution - Intranet

All text homepage Corporate library gets involved

People/organizations get connected

Beginning a unified mail system

Unified linking process

Global navigation bar

Consistent feedback and hotline

AltaVista search engine for the Intranet

1900 web servers on Intranet

Added site map

100,000 pages

Multimedia

Transaction processing

Business services

E-commerce

Digital Information Sources

•What's new in Digital's WWW•World Wide Web servers in Digital... Official Digital Internal HomePage•Alta Vista Web Index (nowavailable to the world)... Digital'sInternal Web (SRC)

If you are new to the Web check out

the "Getting Started on the Internet in

Digital" Guide, and read the Hints on

using the Web inside Digital

Corporate News and Information updated monthlyDIGITAL -- 25 years in Kanata - NEW Web based literature ordering system -

Massachusetts Area Code Split - DIGITAL marks 40th anniversary

Information resource and services for EmployeesWebELF - Web A to Z guide - News & Publications - Internal Equipment Group (IEG)

Multimedia projects taking place around DIGITAL SIGGRAPH '97 - Q4 FY97 Employee Forum - Spring Internet World '97 - SES Multimedia

Information categorized by various groups within DIGITALReader's Choice - WebIR - WebLOS - Electronic Photo Library - Engineering - Research -

Marketing - Sales - Systems Integration - DIGITAL Merchandise

Who we are, what we are all about and the services we offerAbout us - Awards and Achievements - Presentations - Internet Services - Internet vendors

Organizations, functions and business units within DIGITALCorporate Communications - Corporate Information Services - Human Resources -

WW Sales & Marketing Information

News, Market Research, Competitive Information, Library CatalogWebLibrary - DIGITAL News Today - 1-3-9 Strategy - Desktop Reference Library -

Forty Years of Engineering Excellence: A Timeline of DIGITAL Computing History

Resources for all Policies and guidelines within DIGITALDIGITAL Policy Repository - Brand InfoCenter - Patents - Trademarks

List of Internet / Intranet Country homepages within DIGITALDIGITAL Internet Country homepages - DIGITAL Intranet country homepages

Help needed to get started with the WWW in DIGITALGetting started on the Internet - Software distribution server - The Internet Product

Suite (T.I.P.S.) - Web Toolbox

DIGITAL

External

homepage

Internal

AltaVista

External

AltaVista

Career

Opportunities

Worldwide

Finance

Stock Quote

Technology

and Research

Year 2000

1993) )1994 )1996 )19971995)

Page 6: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

• Less than one year

• 50 Exchange servers

• 25 countries

• Over 49,000 users

in the first year

Corporate Messaging

Microsoft Exchange at DIGITAL

15000

25000

35000

45000

0

5000

May

Jun

Jul

Au

g

Sep Oct

No

v

Dec

Jan

-97

Feb

Mar

Ap

r

May

Jun

Americas

Europe

Asia-Pacific

Page 7: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

University of Knowledge Workers

Webmedia:

– Broadcasts to the desktops

E Commerce:

– Literature Ordering System

– Electronic Store

Knowledge Worker:

– Sales Workbench

– Product Mgmt. & Development

– Remote access

Transaction Processing:

– Salary Mgmt. Sys.

– Information Repository

Business Services:

– Policy Standards & Guidelines

– Human Resources Policies & Benefits

– AltaVista

– Organization Charts

– DIGITAL Around the World

– Corporate Library

– Worldwide Telephone Book

– Web Profiling -Reader’s Choice

Awards:

– Interactive Age ‘97

– BOTI ‘96

Page 8: Internet history DEC

Complete image description

Contributor information

Photographer and designer info

Automated ordering

Multiple outputs

Separate fulfillment channels

Immediate downloading of 3 different file formats

Image previewing

TM

Customer Presentation

Page 9: Internet history DEC

Link to corporate Information Repository

Real-time inventory stock status

Automated ordering

Multiple warehouse fulfillment channels

Document previewing

Literature owner

User feedback

TM

Customer Presentation

Page 10: Internet history DEC

TM

Customer Presentation

Page 11: Internet history DEC

TM

PeriodicalsSales UpdatesCustomer UpdatesDigital Technical JournalOutlook NewsNewsletters

Customer EndorsementsReferencesTestimonialsWins

Training and DevelopmentElectronic Learning ModulesDigital Update Product Seminars(DUPS)Sales Training CatalogABU Development GuideInstructor Kits

Market Research

Event Calendar

Advantage Menu

Partner Applications Catalog

Table of Contents

For a complete listing by category, click on one of thelinks below:

Products and ServicesSoftware Product DescriptionsService DescriptionsPerformance and BenchmarksGolden EggsSystems and Options

Promotional InformationProduct BriefsWhite PapersBrochures

Presentations and ProposalsPresentationsProposal ContentArt LibraryElectronic Photo Library

Press Releases

Corporate Information

Sales Tools

Standards and Guidelines

Simple SearchString: Enter word(s) separated by AND, OR, NOT; enclose phrases in " "

• Central warehouse for

sales, marketing and

product/services/solutions

information

• Cross business content

and single source of

information for

knowledge workers

• Audience - sales, sales

support, services,

marketing, and

developmentCustomer Presentation

Page 12: Internet history DEC

TM

Customer Presentation

• Connects

employees to

employees,

worldwide

• Cost-effective

delivery of

information

• Self-sufficient

workers manage

their personal

profiles

Page 13: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Results - FY97

Total HardcopySavings

~$4.5M

Total ElectronicSavings

~$10.2M

Total Cost Savings<$14.7+M

Total Investment$13+M*

Net Savings>$2.1M

*$6.5M initial investment

Page 14: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

DIGITAL Difference

Performance

Scalability

Security

Availability

Experience

Expertise

Innovation

CMP/Softbank Business On The Internet Awards, 1996

Flexibility

Page 15: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Business Benefits

• 18 month payback —

delivered !

• 20 % savings in

infrastructure support

cost — and continuing !

• 4 to 1 improvement in

system management

effectiveness

Page 16: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Windows NT Magazine, 1997

NT InnovatorsOrganizations

that letNT shine

“World’s Largest Internetwork — Next to the Internet”

Digital Equipment

Corporation

Page 17: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Business Solutions Portfolio

Internet software

Internetworking

Operating environment

Internet platforms

Internet solutions ISPs Knowledge Worker

Internetcommerce

Prioris Servers

services

TM

OpenVMS

Internet Innovators

StrongARM

Internet Intranet Extranet

SAP

Internet security AltaVista tunnels firewalls

Page 18: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

A Planned, Phased Approach

• Business, technology direction• Long term strategy• Position statements

• Framework• Standard components• Solution profiles

• Business case / ROI• Timetable, resources• Integration strategy

• Validate application• Monitor progress• Shared learning's

• Migration• Legacy retirement• Results and feedback

Vision

Architecture

Business Plan

Pilots

Operational Integration

Integrated modularity for efficiency and agility

Page 19: Internet history DEC

TM

Digital Equipment Corporation© 1998

Page 20: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Following are some statistics

and architecture of our Intranet

- use these as needed.

Page 21: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

Internet Gateways

Palo

Alto

Colorado

Andover, MA

Cambridge

Research

Lab

U.K. FranceGermany

Hungary

Korea

Tokyo,

Japan

Singapore

Sydney,

Australia

Mexico

Brazil

Actual Planned

Page 22: Internet history DEC

Internet/Intranet architecture

TM

DECNIS Routers - TCP/IP Backbone

PC

UNIX

Mobile

VMS

Internal

Internet

AlphaServers

Gateways

to future

and

heritage/

repositories

Help Desk

1. Internal Clients

3. Internal Information ServicesInternet Firewall Service

2. Network

Three-Tier Client / Server Model Windows NT

DIGITAL UNIX

OpenVMS

Partner / Customer

Internet

AlphaServers :

WWW

FTP archives

WAIS

Newsgroups

Mail...

Tunnel remote

sites access

Customer Presentation

Operations Management Services

FutureSourcing

Page 23: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

1996 - 1997 Intranet Statistics

DIGITAL Intranet

100,000+ IP nodes

2000+ Web servers

1,000,000+ pages

45,000 Web users (estimated)

50,000 Exchange users

DIGITAL is its largest Field Test site

Test Internet products on its Intranet

MeasurementFact

Multimedia 20,000 worldwide users

AltaVista Tunnel 5,000 telecommuters

Page 24: Internet history DEC

TM

Operations Management Services

FutureSourcing

Customer Presentation

1996 - 1997 Extranet Statistics

DIGITAL Internet commerce $5M Internet via On-line Software Utility

$210M annually via Telnet

DIGITAL Electronic commerce $1.4B annually (incl. $215M from the Internet)

30,000 registered DIGITAL Business Link partners in 38 countries

Patches 12,000 upgrades sent in first 3 months

MeasurementFact