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Peter Fisk [email protected] www.theGeniusWorks.com
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Intelligent Business Strategy

Aug 11, 2014

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Peter Fisk

What does it take to build a better business strategy, to accelerate profitable growth in a fast changing world? Peter Fisk explains how in a range of keynotes, workshops and consulting support.
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Page 1: Intelligent Business Strategy

Peter Fisk

[email protected]

www.theGeniusWorks.com

Page 2: Intelligent Business Strategy

Worldchanging decade

2010

Pop 6.9Bn

GDP $63T

G7

2020

Pop 7.7Bn

GDP $90T

E7

© Peter Fisk 2013

Page 3: Intelligent Business Strategy

21C economic shift

The biggest power

Shift in history

Page 4: Intelligent Business Strategy

guiyang circle

Guiyang

China106.6° E, 26.6° N

4100km radius

Most of the world

Lives here …

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Tectonic power shifts

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Tectonic power shifts

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Tectonic power shifts

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The 99 cent business model

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The $99 business model

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A new business world

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We live in a time of

‘awesomeness’

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be the speedboat

not the supertanker

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Think different

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Who Why How

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Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

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Market growth

Pro

fit

po

ten

tia

l

Market Mapping

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Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

ContextBeing relevant to customers

CreativeSolving the big problems

CompetitiveStanding out in crowded markets

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Product

Partner

Consumer

Context Framing

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Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

ContextBeing relevant to customers

CreativeSolving the big problems

CompetitiveStanding out in crowded markets

ExperiencesEnabling customers to do more

EcosystemsCollaborating with partners

EffectiveOptimising the business model

Page 23: Intelligent Business Strategy

Network Amplifying

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Who Why How

Finding new travel growth in emerging markets of Asia

Focusing on key routes, high seat factors

Premium experience at low prices

Virtual operation with lowest sector costs

$2bn with 5000 people

Page 25: Intelligent Business Strategy

Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

ContextBeing relevant to customers

CreativeSolving the big problems

CompetitiveStanding out in crowded markets

ExperiencesEnabling customers to do more

EcosystemsCollaborating with partners

EffectiveOptimising the business model

Page 26: Intelligent Business Strategy

Who Why How

Starting with focus on books with clear disruption

Focusing on customers, personalised experience

Shift to 12 hour grocery transforms expectations

Focus on slow growth, long terms success with partners

$160bn with 120000 people

Page 27: Intelligent Business Strategy

Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

ContextBeing relevant to customers

CreativeSolving the big problems

CompetitiveStanding out in crowded markets

ExperiencesEnabling customers to do more

EcosystemsCollaborating with partners

EffectiveOptimising the business model

Page 28: Intelligent Business Strategy

Who Why How

Focusing on semiconductor design for small devices

Licensed business model, fast and agile

Working with industry-wide ecosystem of partners

95% of smartphones, Intel is nowhere

$0.7bn with 2000 people

Page 29: Intelligent Business Strategy

Who Why How

FutureMaking sense of change

FocusedFinding the profitable spaces

FasterRiding the growth waves

ContextBeing relevant to customers

CreativeSolving the big problems

CompetitiveStanding out in crowded markets

ExperiencesEnabling customers to do more

EcosystemsCollaborating with partners

EffectiveOptimising the business model

Page 30: Intelligent Business Strategy

Who Why How

Instant messaging disrupts old structure of telecom model

400 million users mainly 15-25 year olds

Fast and instant, no advertising, ongoing and addictive

$1-2 subscription for app download

$19bn sale to Facebook with 55 people in 5 years

Page 31: Intelligent Business Strategy

Engaging

Enriching Enabling

Curated

content

Contagious

communities

Collaborative

experiences

Inspiring Leaders

Page 32: Intelligent Business Strategy
Page 33: Intelligent Business Strategy

From Alibaba to ZaoZao, Ashmei to Zidisha, Azuri and Zipcars, a

new generation of businesses are rising out of the maelstrom of

economic and technological change across our world. These are just a

few of the companies shaking up our world. Over the last 12 months I

have completed a huge research project to find the 120 companies,

large and small, from every continent, who are changing our world …

and how they do it.

“Gamechangers” are disruptive and innovative, start-ups and

corporates, in every sector and region, reshaping our world. They are

more ambitious, with stretching vision and enlightened purpose. They

see markets as kaleidoscopes of infinite possibilities, assembling and

defining them to their advantage. They find their own space, then

shape it in their own vision. Most of all they have great ideas. They

outthink their competition, thinking bigger and different. They don’t

believe in being slightly cheaper or slightly better. That is a short-term

game of diminishing returns.

Why be 10% better, when you could be 10 times better?

Gamechangers think and act differently. They fuse digital and physical,

global and local, ideas and networks. They win by being smart, fast

and connected – rather than through scale and efficiency.

They capture their higher purpose in more inspiring brands that

resonate with their target audiences at the right time and place,

enabled by data and technology, but more through empathetic design

and rich human experiences. Social networks drive reach and richness,

whilst new business models make the possible profitable. They

collaborate with customers, and partner with other business,

connecting ideas and utilising their capabilities. They look beyond the

sale to enable customers to achieve more, they care about their impact

on people and the world. Ultimately they want to create a better world.

“Gamechangers. Are you ready to change the world?” will be

published in 2014, and is also a portfolio of inspiring, practical

workshops described in this document … For more information explore

www.Gamechangers.pro

Page 34: Intelligent Business Strategy

Half day workshop

Exploring a new world of business, what the best

companies do, and how they win.

One day workshop

Making sense of change, learning from the world’s

most innovative businesses and brands.

Two days workshop

Rethinking how to win … from market spaces to innovative

strategies, brand storytelling to social experiences

Three days workshop

Ensuring your top team is fit and focused on the future,

exploring the changing world, and how to win

Four days workshop

Finding new markets in a fast changing world, then developing

innovative strategies to find your space, change the game.

4 days, 4 weeks, 4 days

Leadership development with strategic development,

where your future leaders transform your business.

Page 35: Intelligent Business Strategy

0930 - 1100 ... Gamechangers: Are you ready to change the world?

The next generation of business shaking up our world

Thinking different: We live in an era of “awesomeness”, an ideas economy of incredible change and opportunity …

• Flying cars and the Guiyang Circle, Moore’s Law and plastic brains

• Exploring new markets, exponential trends, deeper insights and the best opportunities

• Incremental improvements are not enough, nobody wants to be average

• Think bigger and smarter, disruptive and transforming, be 10x better not 10%.

• So how can you build brands, engage people and drive growth in this new world

10 inspiring innovators to learn from: “Gamechangers” are speedboats not supertankers, shaking up every market

• Audacious … Google<X> solving big problems … and 23andMe one changing lives

• Intelligent … Moven’s better mobile money … and Scanadu leading the internet of things

• Collaborative … Virgin Galactic making impossible possible … and Threadless with you

• Enabling … Nike+ redefining its business … and Safaricom stretching across sectors

• Networked … 3DHubs making 3D printing real … and Li and Fung making any idea happen.

1130 - 1330 ... Innovative strategies for brands and markets …

How to change your game, don’t just play the game!

5 practical tools to implement: Rethinking the way in which you develop strategy, drive innovation, engage

customers, deliver experiences, and achieve success:

• Brands … How to build brands around customers, aspirations and communities.

• Innovation … How to design a better business model with partners and collaboration.

• Communication … How to create resonance that is SoLoMoTo (social, local, mobile and topical).

• Experiences … How to deliver incredible service that enables people to achieve more.

• Movements … How to build loyalty between people, communities with branded purpose.

Getting started: How can you be a Gamechanger too?

• Where to start, what is different, how to out-think your competitors …

• Local, innovative, shaking it up. Who are the “gamechangers” of your market?

• Questions and answers. How to find more. Your personal toolkit to take away.

• Inspirational words from the gamechangers … Be bold, be brave, be brilliant.

Participants will receive a Gamechangers Workbook to use during the workshop (provided as a PDF, for printing by

organisers) with ideas, templates, and links to further information. A range of articles, practical tools

and case studies are also available electronically© Peter Fisk 2014

Gamechangers.pro

Page 36: Intelligent Business Strategy

0930 - 1100 ... Kaleidoscope world … making sense of fast changing markets.

We live in an ideas economy, an era of “awesomeness”, of incredible change and opportunity

• Flying cars and the Guiyang Circle, Moore’s Law and plastic brains

• Exploring new markets, exponential trends, deeper insights and the best opportunities

• Incremental improvements are not enough, nobody wants to be average

• Think bigger and smarter, disruptive and transforming, be 10x better not 10%.

• So how can you build brands, engage people and drive growth in this new world?

1130 - 1300 ... Gamechangers … learning from the next generation of business.

The new market leaders are speedboats not supertankers, shaking up every market:

• Audacious … Bolder ideas from Google<X> … plus 23andMe, Syntegra and Tesla

• Intelligent … Enhancing like Moven, … plus Fidor Bank, Scanadu and Second Sight

• Collaborative … Connecting like Virgin Galactic … plus Airbnb, Lego, and Threadless

• Enabling … Doing more like Nike+ … plus Epocates, Disney MyMagic and Safaricom

• Networked … Amplifying like 3DHubs … plus Alibaba, Li and Fung and TenCent QQ

1400 - 1530 ... Innovative strategies … change the game, don’t just play the game!

Finding your space in crowded markets, from the future back and now forward:

• Brands … How to build brands around customers, aspirations and communities.

• Innovation … How to design a better business model with partners and collaboration.

• Communication … How to create resonance by being social, local, mobile and topical.

• Experiences … How to deliver incredible service that enables people to achieve more.

• Movements … How to build loyalty between people, communities with branded purpose.

1600 - 1730 ... Are you ready to change the world? … making it happen, leading the change.

Getting started by summarising your personal inspiration and one-page action plan.

• Who are the “gamechangers” of your market? Voting for the best local Gamechangers.

• Developing a practical one-page “horizons” action plan, starting today, with your team.

• Finding your space … your purpose, focus, and the role models to inspire you.

• Questions and answers. How to find more. Your personal toolkit to take away.

• Inspirational words from the gamechangers … Be bold, be brave, be brilliant.

© Peter Fisk 2014

Gamechangers.pro

Page 37: Intelligent Business Strategy

0930 – 1100 Think … Change your future

How to out-think the competition

• Ideas Possibilities limited only by imagination

• Audacious Developing ideas with attitude

• Foresight Thinking from the future back

• Ambitious Finding your inspiring purpose

• Rethink See things differently, think different things

1130 – 1300 Explore … Change your market

How to find the best new opportunities.

• Eastwards Qatar to Jakarta, Arabian sun and Asian tigers

• Southwards Rio to Nairobi, Latin passion and mobile Africa

• Tribal Bernabau to Kalijan, people like people

• 18 and 80 Digital youth and affluent boomers

• XX and XY Athena women and metro men

1400 – 1530 Disrupt … Change your strategy

How to shape markets in your own vision

• Space Creating your own space in the world

• Disrupt Redefining the possibilities

• Vision Imagining a better future for business

• Choices Developing a winning strategy

• Pivot Moving from mediocrity to magic

1600 – 1730 Inspire … Change your brand

How to build brands that enrich people’s lives

• Purposeful Brands that make life better

• Core Finding what you really do for people

• Enabling Helping people to achieve more

• Platforms Engaging people in bigger ideas

• Propositions Making brands personal and relevant

0930 – 1100 Create … Change your business

How to design a better business model

• Innovate Creativity, design, and making ideas happen

• Models Innovating the business model

• Together Crowds and collaboration

• Frugal Create it cheaper, easier, faster

• Simple Simplicity, focus and experiences

1130 – 1300 Resonate … Change your story

How to engage people at the right moment

• In context It’s about my world not yours

• In time Real-time marketing, fast and topical

• Moments The four resonance points

• Content Creating content that is liquid and linked

• Storytelling Turning ideas into contagious stories

1400 – 1530 Enable … Change your experience

How to create a more valued customer experience

• Experience What really happens, before and beyond sales

• Enriching Educating, entertaining, enabling more

• Doubleloop Delivering retention, loyalty and advocacy

• Collaborate Participating to personalise and make it mine

• Intelligent Harnessing the potential of big data

1600 – 1730 Mobilise … Change your relationship

How to achieve more with people together

• Social Power and passion of people when connected

• Giving Collaborating and co-creating

• Sharing Renting, sharing and recommending

• Loyalty Trust, advocacy, loyal to each other

• Movements Activating a community with passion

© Peter Fisk 2014

Gamechangers.pro

Page 38: Intelligent Business Strategy

Re-think your direction, re-focus

your priorities, re-energise your

leaders, your strategy and business.

1. Futureworld. How has your

world changed? What are the

new customer priorities? Who

are the new thinkers and

innovators? Where are the best

opportunities?

2. Gamechange. How can you

shape your markets, change the

game? What does it mean for

your business direction and

structures? How could you work

smarter, do more, better?

3. Betterplace. Where should you

innovate to grow? How should

you invest your capital, and

reduce costs? What are the

imperatives for change, and what

difference will it make?

Do you have the most effective business model? Are you out-thinking your competitors? What can you

learn from Alibaba or Li and Fung? Are you reshaping markets like Apple or Virgin, Zappos and

Zynga? Can you innovate like Samsung and Tata?

What will you be famous for in 2020? Why will customers choose your brand? Why will shareholders

invest in your business? How will you make the world a better place? And above all ... is your business

vision and strategy still relevant in these fast and dynamic markets?

Is your business fit and focused for the future?

… ready to shape, compete and win in the new business world?

“Futureproof" your business, bringing together your top team for three inspiring

days. Challenging and provocative, stretching and enlightened …

© Peter Fisk 2014

Gamechangers.pro

Page 39: Intelligent Business Strategy

© Peter Fisk 2014

Gamechangers.pro

Page 40: Intelligent Business Strategy

Developing leaders for a new

business world

• What if you were the leader of

your business?

• How would you use your assets to

win in the new world?

• Why are you the best leader of

your business future?

Leadership development should

coexist with strategic reinvention,

creating a relevant context for the

challenges ahead.

© Peter Fisk 2014

Gamechangers.pro

Page 41: Intelligent Business Strategy

Peter is a strategic advisor to business leaders on winning strategies and bolder brands, smarter

innovation and better marketing … making sense of fast-changing markets, learning from the next

generation of brands, digital and physical, large and small, west and east, new ideas and practical

solutions … inspiring and enabling you to innovate and win in the exciting new world of business.

In 2013 he entered the Thinkers 50 Guru Radar, recognising the world’s best new business thinkers,

and is in demand around the world as a strategic consultant and energising speaker.

Peter leads GeniusWorks, a business innovation specialist based in London, and works with senior

management worldwide to “see things differently” – to develop and implement more inspired

strategies for brands, innovation and marketing. FastFuture is a strategy accelerator for leadership

teams, InnoLab is a facilitated innovation process based on deep customer insights and creative

thinking, and BrandOptima is a platform to develop better brands and brand portfolios. He also offers a

broad range of development workshops, combining new ideas, next practices and effective action.

His next book is Gamechangers …about the next generation of businesses - from Alibaba to Zipcars,

Ashmei to Zynga - who are transforming markets with bolder brands, smarter innovation and clever

marketing. They play by different rules, embracing the growth of emerging markets and power of

digital networks, human design and social entrepreneurship, and they win with better results.

His previous books include Creative Genius bringing together entrepreneurs and artists, rockstars

and rockets scientists, in "the essential guide to innovation for business leaders". Marketing Genius

explores the left and right-brain approaches to competitive success (translated into 35 languages!),

Customer Genius describes how to build a customer-centric business, Business Genius is about

inspired leadership and strategy, whilst People Planet Profit explains how to grow, and be good.

Peter grew up in the remote farming community of Northumberland, in the North East of England, and

after exploring the world of nuclear physics, joined British Airways at a time when it was embarking

upon becoming “the world’s favourite airline” and managed brands like Concorde.

He went on to work with many of the world’s leading companies, helping them to grow more

profitably by becoming more customer-centric in their structure, operations and leadership. He works

across sectors, encouraging business leaders to take a customer perspective, and learning from

different types of experiences. His clients include American Express and Aeroflot, Coca Cola and

DSM, GSK and Marks & Spencer, Microsoft and O2, Orange and Pfizer, Philips and Red Bull, Shell and

Tata Steel, Teliasonera and Turkcell, Vitra and Virgin, Visa and Vodafone.

Previously he was CEO of the world’s largest marketing organisation, the Chartered Institute of

Marketing. He led the strategic marketing consulting team of PA Consulting Group, was MD of Brand

Finance and partner of The Foundation, before founding his own business, GeniusWorks.

Email: [email protected]

Twitter: @geniusworks

Website: www.theGeniusWorks.com

Project: www.Gamechangers.pro

PETER FISK … expert in strategy and futures, innovation and marketing

Page 42: Intelligent Business Strategy

+genius

[email protected]

theGeniusWorks.com

@GeniusWorks