Infor ™ is changing what businesses expect from an enterprise software provider by delivering, through acquisition and innovation, proven business-specific solutions with experience built in. And that means great things for our customers: < Industry experience built in for lower total cost of ownership. < ROI now, not later. < A wide choice of solutions to support your business challenges, from a provider with global scale. < A product strategy to enrich, extend and evolve our solutions to meet your needs, at your own pace. Did we mention we have a customer retention rate that is consistently one of the highest in the industry? And more customers today than our two largest competitors combined? Read how some of our Distribution customers are putting Infor into action on the following pages. Infor In Action How enterprising distributors are succeeding with Infor
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About Infor.Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.
Copyright © 2007 Infor Global Solutions Technology GmbH and/or its affiliates and subsidiaries. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor Global Solutions Technology GmbH and/or its affiliates and subsidiaries. All rights reserved. All other trademarks listed herein are the property of their respective owners.
Infor In Action
Infor™ is changing what businesses expect from an enterprise software provider by delivering, through acquisition and innovation, proven business-specific solutions with experience built in. And that means great things for our customers:
< Industry experience built in for lower total cost of ownership.< ROI now, not later.< A wide choice of solutions to support your business challenges, from a provider with global scale.< A product strategy to enrich, extend and evolve our solutions to meet your needs, at your own pace.
Did we mention we have a customer retention rate that is consistently one of the highest in the industry? And more customers today than our two largest competitors combined?
Read how some of our Distribution customers are putting Infor into action on the following pages.
Infor In Action
How enterprising distributorsare succeeding with Infor
A different approach.For enterprising companieslike yours.When it comes to the business challenges of the Distribution industry, one size clearly doesn’t fit all.
Packaged with smart functionality to address key challenges in every area of your business—enterprise resource planning, eCommerce, enterprise asset management, supply chain management, customer relationship management, to name a few—our solutions require less customization, shorter implementation times, and fewer IT resources to maintain. And they are backed by a company with the business expertise, commitment, and scale to address your requirements. In addition, our solutions are built to accommodate multiple languages and currencies, so they stand ready to support you wherever your business grows.
Building materials distributor enhances customer service by integrating business processes.Hayward taps Infor ERP solution to enhance operational visibility and streamline business-critical functions.
Hayward, a California-based building materials and services provider, implemented Infor ERP SX.enterprise to allow the company to fully integrate business processes throughout its statewide operations. Hayward chose Infor ERP SX.enterprise to seamlessly manage business processes, improve communication among its sites, and gain greater visibility across its branches.
"Prior to implementing Infor ERP SX.enterprise we were running multiple databases, limiting our ability to share inventory and other critical business information," said Sylvana Stratton, CFO, Hayward. "With Infor we have a platform for reengineering our business processes, enabling us to gain greater efficiencies and productivity across our organization."
Infor ERP SX.enterprise includes an implementation model for distributors, allowing customers like Hayward to manage different phases of the installation. For example, Hayward was able to lead much of the additional branch rollout without onsite support from Infor. This business-specific feature reduced the cost of implementation, enabling the distributor to immediately benefit from a lower total cost of ownership.
Infor In Action
www.infor.com
Industrial Distribution Group expands use of Infor's distribution software solutions.Industrial distribution group migrates its regional operations.
Industrial Distribution Group (IDG) replaced existing disparate systems within its organization and begin using Infor's distribution solutions company-wide. This move enables IDG to consolidate all of their domestic operations onto a single, modern distribution system. A nationwide products and services company that helps manufacturers achieve significant savings through cost reductions, improved processes and more efficient product use, IDG will consolidate its disparate systems on the proven Infor platform, resulting in increased efficiency, lower costs, and improved visibility of operations throughout the organization.
IDG will leverage Infor's solutions to reduce inventory, decrease the total cost of ownership for their software systems, increase employee productivity, and drive enhanced shareholder value. The company will also benefit from Infor's leading edge eBusiness solution suite and proven capabilities in areas such as warehouse management, demand planning, and customer relationship management.
"We chose Infor because their deep distribution experience and comprehensive capabilities provide a proven integrated software platform for IDG," said Michael Brice, chief information officer of IDG. "As a result of the migration to the Infor product, IDG intends to leverage this technology consolidation as an integral component of our competitive advantage, leading to enhanced customer satisfaction. When fully implemented, we expect to greatly improve our productivity and leverage IT as an overall part of our growth strategy," concluded Brice.
Business Profile
Industrial Distribution Group, Inc. (NASDAQ: IDGR) is a nationwide products and services company that creates a competitive advantage for customers. The Company provides outsourced maintenance, repair, operating and production (MROP) procurement, management and application expertise through an array of value-added services and other arrangements. IDG serves over 20,000 active customers representing a diverse group of large and mid-sized national and international corporations. For additional information,visit www.idglink.com.
Hair care manufacturer gets ERP makeover to improve market position.Farouk Systems combines Infor distribution solution with manufacturing ERP.
Farouk Systems, a global manufacturer and distributor of high quality professional hair care and spa products, is groomed for success in the $31 billion global hair care industry with the implementation of Infor's industry-leading ERP solution for process manufacturers. Deployed throughout its North American manufacturing facilities, Infor ERP Adage will augment Infor ERP SXe distribution ERP solution already deployed at Farouk, providing the company with a holistic view of the entire enterprise for improved customer service and operational efficiency.
"Most software vendors address a single vertical segment of an industry, such as manufacturing or distribution, but very few reputable ERP vendors address both the vertical as well as the horizontal segments of an industry," said Nabil Ajineh, CIO for Farouk Systems USA. "Infor provides expert-level software and other planning and execution tools, which provide a single integrated suite of solutions across all functional areas of our organization. We believe this creates a partnership for success."
Farouk has experienced success with Infor ERP SXe, which revolutionized the company's distribution business. It enables Farouk to manage its three North American facilities, moving inventory between them as needed to satisfy delivery requirements. For the past two years, the company has seen improvement in data and inventory management, order accuracy and customer service levels.
With the addition of Infor ERP Adage, Farouk will be able to react quickly to market changes. The solution will enable Farouk to more accurately forecast product demand and make changes to production planning in an effort to maximize throughput and improve market share.
Business Profile
Farouk Systems, Inc. is a Houston-based company that manufactures high quality professional hair care and spa products. Farouk Systems' uniqueness comes from being a company owned and operated by a team of hairdressers that include over 1,500 educators in over 60 countries.
Infor Distribution Essentials
Business Profile
Founded in 1923, Home Acres Building Supply has 20 locations in Michigan, Indiana and Wisconsin. Product lines include both commodity and branded products from the most reliable names in the business. The company provides residential and commercial contractors with quality, name-brand products when and where they need them. For additional information, visit www.homeacres.com.
Westside Building Materials uses Infor ERP solution to streamline business processes.Rapidly-growing California-based building materials distributor turns to Infor solution for increased productivity, profitability, and business agility.
Westside Building Materials Corporation selected the Infor ERP
SX.enterprise solution to manage its rapidly-expanding business and create efficiencies that will positively impact productivity, customer service, and profitability. Based in Anaheim, Calif., Westside BMC is one the region's largest building materials supply companies with operations in California and Nevada.
"It was important to Westside Building Materials that we select an ERP solution that would not just grow with our business, but one that would help us grow our business," said Joe Zaccari, IT Director, Westside Building Materials Corporation. "Infor has a strong track record of helping distribution companies grow. The Infor solution will help tie together our core operations and give us up-to-the minute insight and control over the business."
Infor ERP SX.enterprise, part of Infor's Distribution Essentials, provides a feature rich solution that incorporates a complete solution from sales order management to general ledger as well as executive dashboard reporting, supply chain solutions, integrated credit card interface, employee workflow and activity management . This robust solution allows distributors to improve inventory accuracy, control forecasting demand, and simplify fleet scheduling.
Westside BMC will benefit from Infor's Learning iCenter, a revolutionary online training system which decreases the time required for companies to train employees on Infor solutions, resulting in increased productivity and lower overall training costs. Westside BMC's solution also includes
Schedule iCenter, which enables them to schedule deliveries, manage driver and trucking resources, and analyze the costs associated with these activities.
"The Infor solution is hands-down the best-suited platform for our business, with the most comprehensive document management and supply chain solution in the building materials industry," added Zaccari. "Infor's supply chain offering includes electronic data integration (EDI), eBill Center for on-line invoicing and eBuy Center, a portal which allows us to perform integrated transactions with our vendors who don't support EDI."
Business Profile
Westside BMC is one of the largest building material distributors in California. The company has 150 employees in 5 locations and serves the full spectrum of residential and commercial building material needs covering the California, Arizona and Las Vegas markets. For additional information, visit www.westsidebmc.com.
Infor In Action Infor Distribution Essentials
Infor helps southeastern distributor defend its turf and increase revenue by more than 60 percent.Smith Turf extends Infor solution with additional functionality and users.
Smith Turf and Irrigation is extending its Infor ERP A+ solution to allow customers to electronically receive and review invoices, and make payments online. Smith Turf, a distributor of outdoor power equipment and irrigation supplies across the Southeast, is also expanding use of Infor ERP A+ to an additional 150 users, enabling the company to benefit from data sharing for improved collaboration across all operations.
An Infor customer since 1996, the company initially used the point-of-service functionality of Infor ERP A+ to generate a new line of business revenue with walk-in outdoor power equipment dealerships. The company continued expanding its business with the addition of e-commerce and catalog capabilities from Infor. As a result, Smith Turf sales have grown 60 percent from $77 million in 2000 to $125 million in 2006.
“Infor’s solution has enabled us to capitalize on the trend in our industry of customers purchasing products and services from online retailers,” said Wayne Smith, CEO and chairman. “This has directly resulted in expanding our operations regionally and growing our customer base over the last five years. Now, with Infor eBill, we are in a unique position to satisfy customer demand for an end-to-end ecommerce solution.”
Integrated with A+, Infor eBill Center is an online bill pay solution that enables the company to automate collections. By improving the collections process, Infor eBill Center reduces costs associated with accounts receivables and cash posting activities.
Business Profile
Headquartered in Charlotte, North Carolina, Smith Turf and Irrigation is a distributor of outdoor power equipment and irrigation supplies, including Toro golf course maintenance equipment. The company has been serving the turf industry for 82 years and employs 250. Smith Turf currently has a total of 21 locations throughout the Southeast, including six outdoor power equipment stores and three distribution centers. For more information, visit www.smithturf.com.
The system includes inherent functionality which allows distributors to better manage inventory and order processing. Since implementing the solution, Hayward is able to better manage customer expectations regarding availability of stock and delivery time.
Business Profile
Hayward and its associated companies have been in the business of providing a full line of quality building materials for more than 87 years. Hayward was established in 1919 when Homer T. Hayward purchased the Salinas Porter Lumber Company in Salinas, California. The company has since grown to include seven locations operating in Monterey, San Luis Obispo, and Santa Barbara counties, as well as six Hayward Design Centers, and a roof Truss Manufacturing facility. For more information, visit www.haywardlumber.com.
Quality bicycle products shift into high gear to support strong sales growth.Infor SCM Demand Planning drives improvedforecast accuracy and product availability with reduced inventory.
Quality Bicycle Products, a Minnesota-based cycling distributor, selected Infor SCM Demand Planning to complement its existing Infor ERP Sx.enterprise implementation. The decision adds a critical component to Quality Bicycle Products’ end-to-end supply chain strategy to support its strong annual growth while maintaining service and profitability goals.
Quality Bicycle Products, a leading parts and accessories distributor in the cycling industry shipping more than 70,000 line items per week, is utilizing Infor SCM Demand Planning to improve local market forecast accuracy across their expanding product range. The solution provides greater visibility of total demand, allowing them to establish service level inventory targets to ensure high availability of product that Quality Bicycle Products’ customers demand.
“Our business continues to see strong growth year after year and we required a demand planning solution that would accurately forecast our customer’s buying habits to ensure we are not under or over-stocked,” said Scott Thayer, inventory planning manager, Quality Bicycle Products. “Infor’s
solutions provide the right fit and functionality for our needs today and enable our business to scale for growth tomorrow.”
Infor SCM Demand Planning extends the investment in Infor ERP Sx.enterprise that Quality Bicycle Products made in 2001. By enabling forecasted demand and integrated inventory planning, Quality Bicycle Products can now accurately focus their buying decisions on market demand, and in effect, buy what will sell, not what has been purchased.
Business Profile
Quality Bicycle Products is a leading parts and accessories distributor in the cycling industry. QBP offers dealers from all over the world, an encyclopedic selection of bicycle products from a 1,300 page catalog, a renowned custom wheel service, a specialty bike building program, and proprietary brands. QBP remains a leading bicycle advocate within the industry. For more information, please visit: www.QBP.com.
Foodstuffs uses Infor to innovate and enhance customer servicefor grocery distribution operations.Infor SCM Warehouse Management Voice improves grocery distribution and enables faster, more accurate product picking.
New Zealand grocery distributor, Foodstuffs Wellington, has improved productivity and decreased picking cycles utilizing Infor's voice solution for warehouse management. The voice-recognition solution integrates with Infor SCM Warehouse Management (WM) to support Foodstuffs' distribution strategy which will provide cutting-edge service to more than 180 of New Zealand's grocery stores.
The integrated solution has increased productivity and improved accuracy for the grocer by enabling staff to listen to and confirm orders using their voice, freeing hands and eyes to pick products from shelves. It also reduces costly equipment breakages by eliminating the need to hold electronic recording equipment while picking orders.
Infor's WM Voice solution will be implemented in three of Foodstuffs Wellingtons' distribution centers. Foodstuffs forecasts a six to eight percent reduction in pick times and a 95 percent reduction in equipment repair bills due to the combined solution.
Infor In Action
One of the biggest challenges faced by the distribution industry is the amount of time required to pick products for order fulfillment. This manual process relies on human intervention and companies need to implement innovative technologies to improve efficiency and reduce the amount of manual labor involved.
"We needed to increase productivity while maintaining the high level of accuracy that our existing radio frequency (RF) system provided," said Joe Bolton, general manager, operations, Foodstuffs Wellington.
"We ultimately chose Infor's voice solution because it was tailored for warehouse picking — it's specific for our business. It also integrated seamlessly into the existing warehouse management system, was easy to use and fast to deploy," added Bolton.
Foodstuffs was also able to cut the time needed for staff technology training by more than 80 percent. With the Voice solution, staff can now be trained and ready to use the technology within half a day, compared to three days with the RF system.
"Infor delivers business-specific solutions with industry experience built in. Foodstuffs benefits from Infor's deep domain expertise in warehouse management with an innovative solution that has improved picking time and productivity," he said.
Business Profile
From small beginnings in 1925, the Foodstuffs organization has grown to become New Zealand’s biggest grocery distributor and one of the country’s largest businesses. The Foodstuffs co-operatives are leading distributors of groceries throughout New Zealand and own and manage extensive warehousing and transport operations. In addition to their strategically located wholesale warehouses and distribution operations, each of the Foodstuffs companies operates comprehensive cash and carry operations to service the needs of dairies, service stations, catering and institutional customers.
Home Acres Building Supply makes room for growth with Infor ERP.Midwest building supplier rolls out large scale ERP rollout integrated with enhanced purchasing capability.
Home Acres Building Supply, a large, Michigan-based residential and commercial building supply company, deployed Infor ERP SX.enterprise at 16 sites and to more than 100 users in less than a year. Home Acres selected SX.enterprise for its business specific functionality in purchasing, electronic data interchange (EDI) and industry-leading inventory management capabilities, which give building supply distributors greater flexibility to manage inventory and safety stock.
Infor ERP SX.enterprise provides Home Acres with unparalleled purchasing functionality due to its EDI capability. With 20 retail locations, Home Acres is now able to centralize purchasing decisions and increase purchasing power.
The EDI implementation is part of an initiative by the Drake Group, a buying cooperative of distributors and also an Infor ERP SX.enterprise customer, to have all of its companies on the same integrated system. Drake Group companies using Infor ERP SX.enterprise can more easily connect to the company's central purchasing hub, allowing them to more efficiently communicate with suppliers via the solution's nativeEDI functionality.
"In addition to the purchasing piece, we were looking for consistency, ease of migration, and the ability to support our rapid growth," said Larry Poll, Home Acres project manager. "The legacy system we had been using for 10 years was limiting us, but now, with Infor ERP SX.enterprise we have a fresh platform from which to grow our business."
Infor's industry specific functionality and understanding of our needs made them the clear choice for ISC. Infor's solutions have grown with our business and continue to deliver substantial return on investment.
”BRENT BURNS, GENERAL MANAGER & CFO, ISC BUILDING MATERIALS
Ü‘‘Infor Distribution Essentials
Quality bicycle products shift into high gear to support strong sales growth.Infor SCM Demand Planning drives improvedforecast accuracy and product availability with reduced inventory.
Quality Bicycle Products, a Minnesota-based cycling distributor, selected Infor SCM Demand Planning to complement its existing Infor ERP Sx.enterprise implementation. The decision adds a critical component to Quality Bicycle Products’ end-to-end supply chain strategy to support its strong annual growth while maintaining service and profitability goals.
Quality Bicycle Products, a leading parts and accessories distributor in the cycling industry shipping more than 70,000 line items per week, is utilizing Infor SCM Demand Planning to improve local market forecast accuracy across their expanding product range. The solution provides greater visibility of total demand, allowing them to establish service level inventory targets to ensure high availability of product that Quality Bicycle Products’ customers demand.
“Our business continues to see strong growth year after year and we required a demand planning solution that would accurately forecast our customer’s buying habits to ensure we are not under or over-stocked,” said Scott Thayer, inventory planning manager, Quality Bicycle Products. “Infor’s
solutions provide the right fit and functionality for our needs today and enable our business to scale for growth tomorrow.”
Infor SCM Demand Planning extends the investment in Infor ERP Sx.enterprise that Quality Bicycle Products made in 2001. By enabling forecasted demand and integrated inventory planning, Quality Bicycle Products can now accurately focus their buying decisions on market demand, and in effect, buy what will sell, not what has been purchased.
Business Profile
Quality Bicycle Products is a leading parts and accessories distributor in the cycling industry. QBP offers dealers from all over the world, an encyclopedic selection of bicycle products from a 1,300 page catalog, a renowned custom wheel service, a specialty bike building program, and proprietary brands. QBP remains a leading bicycle advocate within the industry. For more information, please visit: www.QBP.com.
Foodstuffs uses Infor to innovate and enhance customer servicefor grocery distribution operations.Infor SCM Warehouse Management Voice improves grocery distribution and enables faster, more accurate product picking.
New Zealand grocery distributor, Foodstuffs Wellington, has improved productivity and decreased picking cycles utilizing Infor's voice solution for warehouse management. The voice-recognition solution integrates with Infor SCM Warehouse Management (WM) to support Foodstuffs' distribution strategy which will provide cutting-edge service to more than 180 of New Zealand's grocery stores.
The integrated solution has increased productivity and improved accuracy for the grocer by enabling staff to listen to and confirm orders using their voice, freeing hands and eyes to pick products from shelves. It also reduces costly equipment breakages by eliminating the need to hold electronic recording equipment while picking orders.
Infor's WM Voice solution will be implemented in three of Foodstuffs Wellingtons' distribution centers. Foodstuffs forecasts a six to eight percent reduction in pick times and a 95 percent reduction in equipment repair bills due to the combined solution.
Infor In Action
One of the biggest challenges faced by the distribution industry is the amount of time required to pick products for order fulfillment. This manual process relies on human intervention and companies need to implement innovative technologies to improve efficiency and reduce the amount of manual labor involved.
"We needed to increase productivity while maintaining the high level of accuracy that our existing radio frequency (RF) system provided," said Joe Bolton, general manager, operations, Foodstuffs Wellington.
"We ultimately chose Infor's voice solution because it was tailored for warehouse picking — it's specific for our business. It also integrated seamlessly into the existing warehouse management system, was easy to use and fast to deploy," added Bolton.
Foodstuffs was also able to cut the time needed for staff technology training by more than 80 percent. With the Voice solution, staff can now be trained and ready to use the technology within half a day, compared to three days with the RF system.
"Infor delivers business-specific solutions with industry experience built in. Foodstuffs benefits from Infor's deep domain expertise in warehouse management with an innovative solution that has improved picking time and productivity," he said.
Business Profile
From small beginnings in 1925, the Foodstuffs organization has grown to become New Zealand’s biggest grocery distributor and one of the country’s largest businesses. The Foodstuffs co-operatives are leading distributors of groceries throughout New Zealand and own and manage extensive warehousing and transport operations. In addition to their strategically located wholesale warehouses and distribution operations, each of the Foodstuffs companies operates comprehensive cash and carry operations to service the needs of dairies, service stations, catering and institutional customers.
Home Acres Building Supply makes room for growth with Infor ERP.Midwest building supplier rolls out large scale ERP rollout integrated with enhanced purchasing capability.
Home Acres Building Supply, a large, Michigan-based residential and commercial building supply company, deployed Infor ERP SX.enterprise at 16 sites and to more than 100 users in less than a year. Home Acres selected SX.enterprise for its business specific functionality in purchasing, electronic data interchange (EDI) and industry-leading inventory management capabilities, which give building supply distributors greater flexibility to manage inventory and safety stock.
Infor ERP SX.enterprise provides Home Acres with unparalleled purchasing functionality due to its EDI capability. With 20 retail locations, Home Acres is now able to centralize purchasing decisions and increase purchasing power.
The EDI implementation is part of an initiative by the Drake Group, a buying cooperative of distributors and also an Infor ERP SX.enterprise customer, to have all of its companies on the same integrated system. Drake Group companies using Infor ERP SX.enterprise can more easily connect to the company's central purchasing hub, allowing them to more efficiently communicate with suppliers via the solution's nativeEDI functionality.
"In addition to the purchasing piece, we were looking for consistency, ease of migration, and the ability to support our rapid growth," said Larry Poll, Home Acres project manager. "The legacy system we had been using for 10 years was limiting us, but now, with Infor ERP SX.enterprise we have a fresh platform from which to grow our business."
Infor's industry specific functionality and understanding of our needs made them the clear choice for ISC. Infor's solutions have grown with our business and continue to deliver substantial return on investment.
”BRENT BURNS, GENERAL MANAGER & CFO, ISC BUILDING MATERIALS
Ü‘‘Infor Distribution Essentials
Business Profile
Founded in 1923, Home Acres Building Supply has 20 locations in Michigan, Indiana and Wisconsin. Product lines include both commodity and branded products from the most reliable names in the business. The company provides residential and commercial contractors with quality, name-brand products when and where they need them. For additional information, visit www.homeacres.com.
Westside Building Materials uses Infor ERP solution to streamline business processes.Rapidly-growing California-based building materials distributor turns to Infor solution for increased productivity, profitability, and business agility.
Westside Building Materials Corporation selected the Infor ERP
SX.enterprise solution to manage its rapidly-expanding business and create efficiencies that will positively impact productivity, customer service, and profitability. Based in Anaheim, Calif., Westside BMC is one the region's largest building materials supply companies with operations in California and Nevada.
"It was important to Westside Building Materials that we select an ERP solution that would not just grow with our business, but one that would help us grow our business," said Joe Zaccari, IT Director, Westside Building Materials Corporation. "Infor has a strong track record of helping distribution companies grow. The Infor solution will help tie together our core operations and give us up-to-the minute insight and control over the business."
Infor ERP SX.enterprise, part of Infor's Distribution Essentials, provides a feature rich solution that incorporates a complete solution from sales order management to general ledger as well as executive dashboard reporting, supply chain solutions, integrated credit card interface, employee workflow and activity management . This robust solution allows distributors to improve inventory accuracy, control forecasting demand, and simplify fleet scheduling.
Westside BMC will benefit from Infor's Learning iCenter, a revolutionary online training system which decreases the time required for companies to train employees on Infor solutions, resulting in increased productivity and lower overall training costs. Westside BMC's solution also includes
Schedule iCenter, which enables them to schedule deliveries, manage driver and trucking resources, and analyze the costs associated with these activities.
"The Infor solution is hands-down the best-suited platform for our business, with the most comprehensive document management and supply chain solution in the building materials industry," added Zaccari. "Infor's supply chain offering includes electronic data integration (EDI), eBill Center for on-line invoicing and eBuy Center, a portal which allows us to perform integrated transactions with our vendors who don't support EDI."
Business Profile
Westside BMC is one of the largest building material distributors in California. The company has 150 employees in 5 locations and serves the full spectrum of residential and commercial building material needs covering the California, Arizona and Las Vegas markets. For additional information, visit www.westsidebmc.com.
Infor In Action Infor Distribution Essentials
Infor helps southeastern distributor defend its turf and increase revenue by more than 60 percent.Smith Turf extends Infor solution with additional functionality and users.
Smith Turf and Irrigation is extending its Infor ERP A+ solution to allow customers to electronically receive and review invoices, and make payments online. Smith Turf, a distributor of outdoor power equipment and irrigation supplies across the Southeast, is also expanding use of Infor ERP A+ to an additional 150 users, enabling the company to benefit from data sharing for improved collaboration across all operations.
An Infor customer since 1996, the company initially used the point-of-service functionality of Infor ERP A+ to generate a new line of business revenue with walk-in outdoor power equipment dealerships. The company continued expanding its business with the addition of e-commerce and catalog capabilities from Infor. As a result, Smith Turf sales have grown 60 percent from $77 million in 2000 to $125 million in 2006.
“Infor’s solution has enabled us to capitalize on the trend in our industry of customers purchasing products and services from online retailers,” said Wayne Smith, CEO and chairman. “This has directly resulted in expanding our operations regionally and growing our customer base over the last five years. Now, with Infor eBill, we are in a unique position to satisfy customer demand for an end-to-end ecommerce solution.”
Integrated with A+, Infor eBill Center is an online bill pay solution that enables the company to automate collections. By improving the collections process, Infor eBill Center reduces costs associated with accounts receivables and cash posting activities.
Business Profile
Headquartered in Charlotte, North Carolina, Smith Turf and Irrigation is a distributor of outdoor power equipment and irrigation supplies, including Toro golf course maintenance equipment. The company has been serving the turf industry for 82 years and employs 250. Smith Turf currently has a total of 21 locations throughout the Southeast, including six outdoor power equipment stores and three distribution centers. For more information, visit www.smithturf.com.
The system includes inherent functionality which allows distributors to better manage inventory and order processing. Since implementing the solution, Hayward is able to better manage customer expectations regarding availability of stock and delivery time.
Business Profile
Hayward and its associated companies have been in the business of providing a full line of quality building materials for more than 87 years. Hayward was established in 1919 when Homer T. Hayward purchased the Salinas Porter Lumber Company in Salinas, California. The company has since grown to include seven locations operating in Monterey, San Luis Obispo, and Santa Barbara counties, as well as six Hayward Design Centers, and a roof Truss Manufacturing facility. For more information, visit www.haywardlumber.com.
www.infor.com
Industrial Distribution Groupexpands use of Infor's distributionsoftware solutions.Industrial distribution group migrates its regionaloperations.
Industrial Distribution Group (IDG) replaced existing disparatesystems within its organization and begin using Infor'sdistribution solutions company-wide. This move enables IDGto consolidate all of their domestic operations onto a single,modern distribution system. A nationwide products andservices company that helps manufacturers achievesigni�cant savings through cost reductions, improvedprocesses and more e�cient product use, IDG willconsolidate its disparate systems on the proven Inforplatform, resulting in increased e�ciency, lower costs, andimproved visibility of operations throughout the organization.
IDG will leverage Infor's solutions to reduce inventory,decrease the total cost of ownership for their softwaresystems, increase employee productivity, and driveenhanced shareholder value. The company will also bene�tfrom Infor's leading edge eBusiness solution suite and provencapabilities in areas such as warehouse management,demand planning, and customer relationship management.
"We chose Infor because their deep distribution experienceand comprehensive capabilities provide a proven integratedsoftware platform for IDG," said Michael Brice, chiefinformation o�cer of IDG. "As a result of the migration to theInfor product, IDG intends to leverage this technologyconsolidation as an integral component of our competitiveadvantage, leading to enhanced customer satisfaction. Whenfully implemented, we expect to greatly improve ourproductivity and leverage IT as an overall part of our growthstrategy," concluded Brice.
Business Pro�leIndustrial Distribution Group, Inc. (NASDAQ: IDGR) is anationwide products and services company that creates acompetitive advantage for customers. The Company providesoutsourced maintenance, repair, operating and production(MROP) procurement, management and application expertisethrough an array of value-added services and otherarrangements. IDG serves over 20,000 active customersrepresenting a diverse group of large and mid-sized nationaland international corporations. For additional information,visit www.idglink.com.
Hair care manufacturer gets ERPmakeover to improve marketposition.Farouk Systems combines Infor distribution solutionwith manufacturing ERP.
Farouk Systems, a global manufacturer and distributor of highquality professional hair care and spa products, is groomedfor success in the $31 billion global hair care industry with theimplementation of Infor's industry-leading ERP solution forprocess manufacturers. Deployed throughout its NorthAmerican manufacturing facilities, Infor ERP Adage willaugment Infor ERP SX.enterprise distribution ERP solution alreadydeployed at Farouk, providing the company with a holisticview of the entire enterprise for improved customer serviceand operational e�ciency.
"Most software vendors address a single vertical segment ofan industry, such as manufacturing or distribution, but veryfew reputable ERP vendors address both the vertical as wellas the horizontal segments of an industry," said Nabil Ajineh,CIO for Farouk Systems USA. "Infor provides expert-levelsoftware and other planning and execution tools, whichprovide a single integrated suite of solutions across allfunctional areas of our organization. We believe this creates apartnership for success."
Farouk has experienced success with Infor ERP SX.enterprise, whichrevolutionized the company's distribution business. Itenables Farouk to manage its three North American facilities,moving inventory between them as needed to satisfy deliveryrequirements. For the past two years, the company has seenimprovement in data and inventory management, orderaccuracy and customer service levels.
With the addition of Infor ERP Adage, Farouk will be able to reactquickly to market changes. The solution will enable Farouk tomore accurately forecast product demand and make changesto production planning in an e�ort to maximize throughputand improve market share.
Business Pro�leFarouk Systems, Inc. is a Houston-based company thatmanufactures high quality professional hair care and spaproducts. Farouk Systems' uniqueness comes from being acompany owned and operated by a team of hairdressers thatinclude over 1,500 educators in over 60 countries.
Infor Distribution Essentials
The Sam Pievac Company selects Infor to support global growth.Distributor improves order processing time between U.S. and China.
The Sam Pievac Company, an international supplier of standard and custom retail fixtures and displays, selected Infor ERP SX.enterprise to support its global growth plans. The inherent electronic data interface (EDI) capabilities of Infor ERP SX.enterprise will enable the company to manage larger orders across its supplier network and streamline business processes throughout its facilities in the U.S. and China.
Infor ERP SX.enterprise manages the company’s electronic business processes by facilitating the seamless flow of information among members of its trading community. This results in enhanced communication between The Sam Pievac Company and its suppliers, enabling it to automatically update product pricing-costing, delivery, and availability.
“We have outgrown our current legacy system, which simply can’t deliver on our customers’ demands for EDI and HTML capabilities,” said Scott Pievac, CEO, The Sam Pievac Company. “Infor is the type of partner we need - one with long term direction, stability, and solutions which can support our goals to double our revenue over the next year.”
Today, processing orders between the company’s facilities here and in China can take up to seven days to complete. With Infor ERP SX.enterprise, The Sam Pievac Company projects the same process will take less than one day, enabling it to quickly provide accurate pricing and delivery times to customers, which will ultimately strengthen its competitive position in the market.
Business ProfileFounded in 1960, Sam Pievac Company is a global provider of custom and standard fixtures, point-of-purchase displays, hanger management systems and component parts for retailers worldwide. Headquartered in Santa Fe Springs, California, Sam Pievac has facilities in Buena Park, California and Xiamen, China. For more information, visit www.sampievaccompany.com.
Infor helps industrial distributor stock up. Turner Supply enhances off-site inventory replenishment.
Turner Supply, a leading industrial distributor with 11 locations throughout the Southeast, selected Infor ERP SX.enterprise to manage inventory replenishment at customer locations. The solution will enable Turner Supply to gain a comprehensive view of their entire operation, helping them to streamline business processes for improved efficiency and customer service.
Having outgrown its legacy system through both acquisition and market expansion, Turner Supply required a more robust, scalable enterprise system that would support both present and future growth. Turner needed a technology solution that could provide better visibility into its operations in order to reduce redundancies, improve inventory turns and gain a competitive edge.
“We’ve grown a lot in the past 25 years and needed to make sure that we had the resources at our disposal to stay competitive with larger Fortune 500 ‘big box’ distributors and the niche players who serve different product segments in our marketplace,” said Howard M. Schramm, Jr. president of Turner Supply. “We’re a 102-year-old company making every effort to stay on the cutting edge of technology and emerging trends in our industry. Infor’s experience within the wholesale distribution industry and its business-specific solutions for the industrial supply segment will enable us to gain a clear competitive advantage.”
In addition to Infor ERP SX.enterprise’s robust capabilities in order and inventory management, Turner Supply will benefit from enhanced crib management functionality. The company manages inventory at various customer locations, a growing trend among industrial distributors, especially those servicing the automotive industry. This feature allows the distributor to keep parts in a designated portion of the customer’s warehouse known as a “crib.” As the customer uses in stock inventory, the distributor generates an invoice for the used items and replaces the inventory, resulting in more efficient and cost-effective replenishment.
Infor in Action
Business ProfileTurner Supply Company currently operates from 11 locations throughout Alabama, Mississippi, Northwest Florida, Central Tennessee, and Southwest Georgia, with Mobile, AL and Birmingham, AL serving as distribution centers. Turner Supply Company is a member of Affiliated Distributors, A-D, an organization dedicated to providing new technology and cost saving programs to its partners. Since 1905, Turner Supply Company has made the commitment in resources, personnel, technology, and foresight to meet the changing needs of our industrial and manufacturing customers. For more information, visit www.turnersupply.com
Infor drives efficiency and reduces costs for Groeniger & Company. Infor ERP and Warehouse Management Solutions enable California distributor to gain competitive advantages.
Groeniger & Company, a large California-based independent distributor of utility pipes and components, selected Infor ERP SX.enterprise and Infor SCM Warehouse Management to gain enhanced visibility across its operations. The two solutions will enable Groeniger to streamline business processes, improve customer service, and reduce costs as the company secures its leadership position in the highly competitive pipeline materials market.
Groeniger’s legacy, closed loop ERP solution was disconnected and unable to provide the company essential visibility into operations such as job costing, tracking, and inventory management. With more than 17 branches throughout California, the company required a holistic view of its statewide operations. Infor ERP SX.enterprise and Warehouse Management will enable Groeniger to efficiently manage business-critical processes such as sales, inventory, fulfillment and distribution.
“The utilities pipeline materials market has seen a lot of consolidation in recent years, creating pricing pressures on suppliers,” said Rick Groeniger, vice president, Groeniger. “Infor ERP SX.enterprise and Warehouse Management will enable us to create a leaner and more efficient operating environment, which leads to reduced costs and enhanced customer service, and helps us gain a competitive edge.”
Groeniger works with 500 suppliers throughout the industry. Infor ERP SX.enterprise and Warehouse Management will provide the company greater visibility into their entire supply chain, enabling them to source the material more efficiently and with consistent costs. Additionally, Groeniger is now able to maintain efficient levels of inventory, which results in lower carrying costs and better overall margins without sacrificing customer service levels.
Business ProfileGroeniger & Company is a family-run, independent supplier of pipe and components for city utilities and utility contractors serving the water works, wastewater, fire protection and irrigation pipeline needs in northern, central and southern California for more than 50 years. With 17 branches, the company also provides factory service and support, application engineering, jobsite storage vans and forklift unloading. For more information, visit www.groeniger.com
Infor Distribution Essentials
National building materials distributor upgrades with Infor. Lower Total Cost of Ownership key factor in Huttig’s decision to stop migration to competing ERP platform.
Huttig Building Products, Inc. (NYSE: HBP), a leading domestic distributor of millwork, building materials and wood products, ceased its implementation of a competing ERP system and instead upgraded to the latest version of Infor ERP SX.enterprise.
The built-in business-specific capabilities, lower total cost of ownership, scalability of Infor ERP SX.enterprise, and Infor’s domain expertise in the distribution market were strong factors in Huttig’s decision to reinvest in its Infor solution. Huttig is benefiting from several new capabilities through Infor ERP SX.enterprise, including consolidated invoicing, streamlined order entry processes and tally functionality.
“After implementing in just nine months, we are now benefiting from the enhanced capabilities of our upgraded Infor ERP SX.enterprise solution, the lower total cost of ownership and deep distribution experience provided by Infor,” said Jon Vrabely, CEO of Huttig.
Business Profile Huttig Building Products, Inc. is one of the largest domestic distributors of millwork, building materials and wood products used principally in new residential construction and in home improvement, remodeling and repair work. Huttig distributes its products through 36 distribution centers serving 44 states. The Company’s wholesale distribution centers sell principally to building materials dealers, national buying groups, home centers and industrial users, including makers of manufactured homes. For more information, visit www.huttig.com.
AEI Corporation streamlines business processes with Infor. Outdoor heating and grill distributor gets cooking with Infor ERP and eStorefront Solutions.
AEI Corporation, a provider of innovative outdoor cooking and heating products, selected Infor ERP A+ and Infor eStorefront. AEI is upgrading from its current Infor ERP system, DMAS, to better support the company’s expected growth. The new combined solution will provide feature-rich functionality, including electronic data interchange capabilities, which will help AEI more accurately manage its orders and inventory, and improve customer service.
Infor ERP A+ will enable AEI to run efficient, end-to-end operations, which it expects will enhance customer service, optimize inventory levels, and improve profitability. From order entry and sales analysis to electronic payments, Infor ERP A+ will provide the company with built-in business-specific functionality to improve its business processes and gain a competitive advantage in today’s challenging distribution industry. Additionally, AEI will benefit from eStorefront, which grants customers 24-hour access to its catalogues, stock levels, and up-to-the-minute pricing information, ensuring they have access to current information to make purchase decisions in real-time.
“We have been using our DMAS solution for more than 20 years, and with our consistent year-over-year growth we needed a solution that would not only support the requirements of our current organization but would adapt as our business needs change,” said Fred Speicher, owner and vice president of administration, AEI Corporation. “Infor ERP A+ was the perfect choice because of its similarity to our previous system, coupled with new features and robust functionality to support increasing industry and customer demand.”
Infor ERP A+ will provide AEI Corporation with a holistic view of its customers’ demands, enabling the company to serve customers more effectively, with fewer errors, and drive additional sales. The company expects to experience an immediate return on investment with quicker payment processes and the creation of a paperless environment, which is expected to dramatically reduce operational costs.
Infor in Action
Business ProfileEstablished in 1966, AEI Corporation carries one of the nation’s largest selections of outdoor propane, natural gas, grill parts and accessories, and outdoor natural gas, propane, and electric heaters and lighting. Headquartered in Irvine, California, AEI Corporation serves demanding retail and commercial customers in California, Arizona, Nevada, New Mexico, Oregon, Washington, and New Mexico. The company also ships some products nationwide and exports outdoor cooking and outdoor comfort heating products to Mexico and Canada. For more information, visit www.aeigrillsandheaters.com.
B&D Industrial selects Infor ERP to fuel growth.Leading southeast distributor drives customer service and optimizes visibility.
Infor today announced that B&D Industrial, a distributor of industrial equipment to mining, manufacturing, engineering, and original equipment manufacturer (OEM) companies, has selected Infor ERP A+ to automate integral business processes such as order management, sales and accounting. With Infor ERP A+, B&D Industrial can electronically coordinate and monitor inventory, customer service and the supply chain, enabling the company to gain greater visibility across its growing enterprise and further enhance customer satisfaction.
As B&D Industrial integrated, repackaged and redesigned business components from recent acquisitions, the company recognized the need for a single solution that would enable it to easily store, retrieve and share data, such as customer and financial information, throughout the organization. With a legacy ERP solution that could no longer serve the distributor’s growing needs, the company chose Infor ERP A+ to enhance productivity, lower operating costs and streamline the collection of business-critical information.
“Being able to monitor the complete supply chain process allows us to more efficiently ensure on-time and accurate delivery, which gives us a competitive advantage,” said Andy Nations, CEO of B&D Industrial.
“With Infor, we have found a long-term business partner who understands the unique requirements of our industry and a software solution that can support us as our business changes and grows.”
The company anticipates a quick return on investment with the creation of a paperless environment, which is expected to dramatically reduce operational costs and enhance responsiveness to customer requests. From order entry and sales analysis to electronic payments, Infor ERP A+ will provide the company with built-in, business-specific functionality to help optimize performance across the enterprise and drive bottom line growth.
In addition, B&D Industrial will benefit from a highly configurable user interface, which allows employees to work more efficiently, and the company to maximize workforce productivity. The ease of use ensures users are up and running quickly, enabling the company to reduce training costs.
Business ProfileBased in Macon, Georgia, B&D Industrial holding company operates nearly 40 facilities in Georgia, Florida, North Carolina, South Carolina, Tennessee and Alabama. The company’s operating units include Bearings and Drives Industrial Distributorship, Scale Systems, B&D Service and Simco Technologies. Since 1947, B&D Industrial has been an independently owned provider of industrial products and services to mining, manufacturing, engineering and OEM companies. B&D Industrial employs 350 people and generates over $90 million in annual revenues. For more information, visit www.bdindustrial.com.
Infor Distribution Essentials
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About Infor.Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.
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Infor In Action
Infor™ is changing what businesses expect from an enterprise software provider by delivering, through acquisition and innovation, proven business-specific solutions with experience built in. And that means great things for our customers:
< Industry experience built in for lower total cost of ownership.< ROI now, not later.< A wide choice of solutions to support your business challenges, from a provider with global scale.< A product strategy to enrich, extend and evolve our solutions to meet your needs, at your own pace.
Did we mention we have a customer retention rate that is consistently one of the highest in the industry? And more customers today than our two largest competitors combined?
Read how some of our Distribution customers are putting Infor into action on the following pages.
Infor In Action
How enterprising distributorsare succeeding with Infor
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