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1. The most significant characteristic or attribute of an effective project manager is that he or she _________. Student Response Valu e Correct Answer Feedback 1. leads by example 2 . is a strong communica tor 0% 3. is decisive 4. is visionary Score : 0/2 2. What kind of certification does the Project Management Institute provide? Student Response Value Correct Answer Feedback 1. MCPM: Microsof t Certifie d Project
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1.  The most significant characteristic or attribute of an effective project manager is that he or she _________.

  Student Response Value Correct

Answer Feedback

1. leads by example

   

2. is a strong communicator

0%    

3. is decisive    4. is visionary    

Score: 0/2  

2.  What kind of certification does the Project Management Institute provide?

  Student Response Value Correct

Answer Feedback

1. MCPM: Microsoft Certified Project Manager

   

2. PMM: Professional Project Management Mentor

   

3. PMP: Project Management Professional

100%    

4. CAPM: Certified Assistant Project

   

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  Student Response Value Correct

Answer Feedback

ManagerScore: 2/2  

3.  You can earn a doctorate degree in project management.

Student Response Value Correct AnswerTrue 100% TrueScore: 2/2  

4.  What is NOT a good project management software to use?

  Student Response Value Correct

Answer Feedback

1. Oregon Trail

100%    

2. Primavera    3. Microsoft

Project   

4. Microsoft Excel

   

Score: 2/2  

5.  Which of the following is NOT one of the 4 core knowledge areas of project management?

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  Student Response Value Correct

Answer Feedback

1. Scope management

   

2. Risk management

100%    

3. Quality management

   

4. Time management

   

Score: 2/2  

6.  What was the first project to use "modern" project management in the development of the atomic bomb?

  Student Response Value Correct

Answer Feedback

1. The Queens Project

   

2. The Manhattan Project

100%    

3. The Blair Witch Project

   

4. The Brooklyn Project

   

Score: 2/2  

7.  What benefits does Program Management bring to an enterprise?

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  Student Response Value Correct

Answer Feedback

1. Approving projects at the same time

   

2. Purchasing common materials at the same time

   

3. Leveling resources across projects

   

4. All of the above

100%    

Score: 2/2  

8.  What are the MOST important skills a portfolio manager should have and continue to improve?

  Student Response Value Correct

Answer Feedback

1. Financial savvy

100%    

2. Marketing skills

   

3. Short-term Goal setting

   

4. Managing a project well

   

Score: 2/2  

9.

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  What is NOT considered a feature of a project?

  Student Response Value Correct

Answer Feedback

1. Temporary    2. Does NOT

need a project sponsor

100%    

3. Produces a unique product

   

4. Involves uncertainty

   

Score: 2/2  

10.  Which of the following is considered the "4th" constraint in the "Triple Constraint"?

  Student Response Value Correct

Answer Feedback

1. Cost    2. Time    3. Quality 100%    4. Scope    

Score: 2/2

Quiz 1

1.  Some common time-management tools and techniques include ____, project network

Page 6: Info 3400 Study

diagrams, and critical-path analysis.

  Student Response Value Correct

Answer Feedback

A. Gantt charts

100%   Correct. 

B. stakeholder analysis

   

C. statements of work

   

D. Pareto diagrams

   

Score: 2/2  

2.  Project ____ management involves defining and managing all the work required to complete the project successfully.

  Student Response Value Correct

Answer Feedback

A. time    B. communications    C. risk    D. scope 100%   Correct.<br/><br/> 

Score: 2/2  

3.  Project ____ management, the ninth knowledge area, is an overarching function that affects and is affected by all of the other knowledge areas.

  Student Response Value Correct

Answer Feedback

A. human resource

   

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  Student Response Value Correct

Answer Feedback

B. procurement    C. integration 100%   Correct. D. quality    

Score: 2/2  

4.  Some popular ____-management tools and techniques include Gantt charts, project network diagrams, and critical-path analysis.

  Student Response Value Correct

Answer Feedback

A. quality    B. time 100%   Correct. C. cost    D. scope    

Score: 2/2  

5.  Project ____ may be defined as a test of whether a project has met scope, time, and cost goals.

  Student Response Value Correct

Answer Feedback

A. depth    B. clarity    C. success 100%   Correct. D. vision    

Score: 2/2  

6.

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  About ____ of the world’s gross domestic product is spent on projects.

  Student Response Value Correct

Answer Feedback

A. one- quarter

100%   Correct. 

B. one-third    C. one-half    D. three-

quarters   

Score: 2/2  

7.  Given a program for building one hundred residential single family homes in a particular neighborhood, each home is a separate ____ for a specific homeowner.

  Student Response Value Correct

Answer Feedback

A. project 100%   Correct. B. program    C. sponsorship    D. scope    

Score: 2/2  

8.  Projects typically finish according to the discrete scope, time, and cost goals originally set.

  Student Response Value Correct

Answer Feedback

A. True 0%   Incorrect. B. False    

Score: 0/2

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9.  What was the first project to use "modern" project management in the development of the atomic bomb?

  Student Response Value Correct

Answer Feedback

1. The Queens Project

   

2. The Manhattan Project

100%    

3. The Blair Witch Project

   

4. The Brooklyn Project

   

Score: 2/2  

10.  Which of the following is considered the "4th" constraint in the "Triple Constraint"?

  Student Response Value Correct

Answer Feedback

1. Cost    2. Time    3. Quality 100%    4. Scope    

Score: 2/2

1.

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  Duration relates to the time estimate, not the effort estimate.

  Student ResponseA. TrueB. False

Score: 2/2  

2.  What are the five project management process groups?

  Student ResponseA. Cost Management, Scheduling, Quality Management, Scope Management, &

Time ManagementB. Strategic Planning, Business Analysis, Project Planning, Project Tracking, &

Resource AllocationC. Initiating, Planning, Executing, Monitoring and Controlling, & ClosingD. Leadership, Listening, Integrity, Communication, & People Skills

Score: 2/2  

3.  A __________ is a document that formally recognizes the existence of a project and provides a summary of the projects' key information.

  Student ResponseA. Project Business CaseB. Project Database (or Spreadsheet)C. Project CharterD. Business Plan

Score: 2/2  

4.

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  Identify whether each of the following statements about initiating projects is True or False:

Statement ResponseThe PMBOK Guide is both a project management standard and a methodology

False

Creating a WBS is a key element of Scope Management that occurs as part of Initiating processes

False

Performance reporting is a Communications Management process that occurs during project Monitoring

True

The RFP process for Procurement is best carried out during project Planning FalseQualitative Risk Analysis is done during Planning and is preparatory for Quantitative Risk Analysis during Execution

False

"Alpha" project managers are more successful because they spend 13% more time during Execution, when it counts

False

Quality control takes place as part of the Monitoring processes, whereas Quality Assurance occurs as part of Planning processes

True

DMAIC is one of two specific project management methodologies in the PRINCE2 Framework

False

Score: 10/10  

5.  Project ____ may be defined as a test of whether a project has met scope, time, and cost goals.

  Student ResponseA. depthB. clarityC. successD. vision

Score: 3/3  

6.  The critical path is the shortest path through the network diagram.

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  Student ResponseA. TrueB. False

Score: 2/2  

7.  Part of creating and following a project management methodology includes the creation and use of document ____.

  Student ResponseA. modelsB. templatesC. prototypesD. outlines

Score: 3/3  

8.  According to Dr. Thornley, and the original purpose of milestones, identify which of the following are "Meaningful Milestones" and which are not.

Statement ResponseGrowing Grass in Dysney's Animal Kingdom - 2 years Not MeaningfulJust-in-Time Training Survey Report Completed - 8/22/09 Meaningful

MilestoneThe 10th Status Report is on Executive Sponsor's Desk - Project 50% complete

Meaningful Milestone

Project Tracking Database Charter Signed - 0 duration Not MeaningfulScore: 6/8  

9.

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  Some projects have a senior manager called a(n) ____ who acts as a key proponent for a project.

  Student ResponseA. championB. coachC. sponsorD. advocate

Score: 3/3  

10.  A stakeholder analysis should not be part of the official project plans, which are normally available for all stakeholders to review.

  Student ResponseA. TrueB. False

Score: 2/2  

11.  There are usually several versions of a scope statement, and each one becomes more detailed as the project progresses and more information becomes available.

  Student ResponseA. TrueB. False

Score: 2/2  

12. 

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A project’s ____ addresses questions concerning what unique product, service or result should be delivered to a customer or sponsor.

  Student ResponseA. scheduleB. scopeC. time-frameD. cost

Score: 3/3  

13.  Identify whether each of the following knowledge areas are "core" or "facilitating":

Statement Responserisk management facilitatingtime management coreintegration management neitherprocurement management facilitatinghuman resource management facilitatingdatabase management neitherquality management corescope management coretechnology management neitherScore: 10/10  

14.  After deciding which projects to pursue, organizations need to decide if it is advantageous to manage several projects together as part of a(n) ____.

  Student ResponseA. aggregateB. programC. cluster

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  Student ResponseD. group

Score: 3/3  

15.  Project ____ management involves coordinating all the project management knowledge areas throughout a project’s life span.

  Student ResponseA. unionB. synthesisC. unificationD. integration

Score: 3/3  

16.  Consider the 10 most important skills and competencies for effective project managers: Rank them in order of importance below (according to research by Jennifer Krahn):

Statement Response1. People skills2. Leadership3. Listening4. Integrity5. Trustworthy6. Verbal communication7. Team-building8. Conflict-management9. Critical thinking/Problem-solving10. Understands and balances prioritiesScore: 10/10  

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17.  Tiger has to estimate how long it will take to delete all the text, voice, and email messages off all his phones, computers, and other devices.

In a best case scenario, he figures he can clean his systems in 2 days. If things don't go well, it may take as long as 7 days, but it is most likely to take around 4 days.

What is the PERT estimate for Tiger's task?

  Student ResponseA. 4.17 daysB. 2.17 daysC. 5.17 daysD. 4 daysE. None of the above

Score: 0/2  

18.  The main planning tasks performed as part of project scope management include scope planning, scope definition, and ____.

  Student ResponseA. scope evaluationB. scope reductionC. creating the WBSD. scope expansion

Score: 3/3  

19.  Match the following definitions and examples with the appropriate terms:

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Statement Responsea collection of projects or programs and other work grouped together to better manage that work to meet strategic business objectives

portfolio

a way to achieve a stated goal or objective that is recognized by industry as being optimal

best practice

a group of projects managed in a coordinated way to obtain efficiencies and control not available from managing them individually

program

a temporary endeavor undertaken to create a unique product, service, or result

project

the analysis and balancing of project scope, time, and cost goals within defined limits

triple constraint analysis

Score: 10/10  

20.  The project team begins to develop a ____ by first clearly defining all the activities it needs to perform.

  Student ResponseA. charterB. scheduleC. scopeD. work flow diagram

Score: 0/3  

21.  Identify whether each of the following statements about project management are True or False:

Statement ResponseThe U.S. spent more money on projects in 1994 than in 2006, showing that projects are becoming more efficient

True

Fishbone diagrams are essential when conducting a Critical Path Analysis TrueThe number of successful IT projects has more than doubled from 1994 to True

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Statement Response2006 Make-or-buy analysis is one of the key tools used in the Cost Management knowledge area

False

Earned Value Management is a core skill for the Cost Management knowledge area

True

RACI Matrices are an effective way to prioritize project requirements FalseIn 2007, the average total annual compensation for a senior project manager in the U.S. was $134,422

True

The Manhattan Project is considered to be the first project to use "modern" project management

True

It is not considered unethical for a project manager to accept an assignment for which he/she has no experience or qualifications

False

Score: 5.555/10  

22.  ____ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.

  Student ResponseA. CrashingB. DeflatingC. CompactingD. Minimizing

Score: 3/3  

23.  ____ estimates involve estimating individual activities and summing them to get a project total.

  Student ResponseA. Bottom-upB. ProvisionalC. Ad hoc

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  Student ResponseD. Temporary

Score: 3/3  

24.  To indicate that Task 2 can not start until Task 5 is completed _____.

  Student ResponseA. Enter 2 in the predecessor column of Task 5B. Enter 2 in the successor column of Task 5C. Enter 5 in the successor column of Task 2D. Enter 5 in the predecessor column of Task 2

Score: 0/3  

25.  ____________________ involves estimating the internal costs of providing a product or service, and comparing that estimate to the cost of outsourcing.

  Student ResponseA. Supplier Evaluation matricesB. RFP (Request for Pricing)C. Procurement management planD. Make-or-buy analysisE. RFP (Request for Proposals)

Score: 2/2  

26.  What was the first project to use "modern" project management in the development of the atomic bomb?

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  Student Response1. The Queens Project2. The Manhattan Project3. The Blair Witch Project4. The Brooklyn Project

Score: 2/2  

27.  Match the definitions and examples with the terms below.

Statement ResponseA system for achieving business success based on understanding customer needs, using data and statistical analysis, and improving business processes.

Six Sigma

A document used to communicate the analysis that justifies the investment in a project.

Business Case

An organizational entity that centralizes project management practices in an organization and assists project managers.

Project Management Office (PMO)

A document that formally (more or less) recognizes the legitimacy of a project and gives the PM authority to carry out the project.

Project Charter

A documented description of the common understanding key stakeholders share regarding what the project is all about.

Preliminary Scope Statement

Score: 10/10  

28.  Which of the following is considered the "4th" constraint in the "Triple Constraint"?

  Student Response1. Cost2. Time3. Quality4. Scope

Score: 2/2

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29.  What does the acronym RUP stand for?

  Student ResponseA. Revised Untitled ProductB. Rational Unified ProcessC. Reversable Universal PlanningD. Reasonable Unified Processes

Score: 2/2  

30.  The PMBOK Guide® is a ____ that describes best practices for what should be done to manage a project.

  Student ResponseA. rule bookB. standardC. protocolD. secondary authority

Score: 3/3  

31.  Match the following definitions/examples with the appropriate terms below:

Statement ResponseA schedule compression technique where activities that are normally done in sequence are done in parallel.

Fast Tracking

The amount of time that a task can be delayed (or start late) without delaying any successor tasks.

Free Slack

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Statement ResponseA technique for making cost and schedule trade-offs to obtain the greatest schedule compression for the least incremental cost.

Crashing

Additional time added to a task estimate, or to the entire project, to account for various unexpected factors.

Buffer

The amount of time a task's finish date can be delayed without delaying a critical path successor task, and therefore, delaying the project's finish date.

Total Slack

When resources are expected to work on more than one task during a given period of time.

Multitasking

Score: 12/12  

32.  Because many projects fail due to unclear requirements and expectations, starting with a project ____ makes sense.

  Student ResponseA. charterB. contractC. vision statementD. compact

Score: 3/3  

33.  Duration estimates are provided as a ____ number, such as four weeks; as a range, such as three to five weeks; or as a three-point estimate.

  Student ResponseA. continuousB. randomC. fractionalD. discrete

Score: 3/3  

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34.  The tendency for a project to increase and expand in what it is trying to do is called _____________.

  Student ResponseA. Gold-platingB. Incremental planningC. Progressive ElaborationD. Scope creep

Score: 2/2  

35.  A significant event in a project is defined as:

  Student ResponseA. Due dateB. Activity sequenceC. MilestoneD. Dependency

Score: 2/2  

36.  Classify each of the following brand-name Project Management software tools according to functionality and price:

Statement ResponseMinuteMan Low-endMS Project 2007 MidrangeVPMi Express Low-endProject Kickstart MidrangeMS Enterprise Project Server 2007 High-end

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Statement ResponseExcel (with various add-ins) Low-endCopper MidrangeScore: 7.144/10  

37.  What document can be created to help promote teamwork and clarify team communications?

  Student ResponseA. A project web siteB. Team contractC. Team rosterD. Team-building plan

Score: 2/2  

38.  Identify which of the following Procurement definitions or examples applies to which term:

Statement Responseestimating the internal costs of producing a product or service and comparing against the cost of outsource/procuring the product or service externally

make-or-buy analysis

a solicitation for possible suppliers to provide proposals for how they might meet your need

RFP

an agreement to pay the seller based partly on a fixed price and partly on variable costs incurred (typically for materials)

time-and-material contract

funds specifically allocated to be set aside and held to be used to mitigate unforeseen cost or schedule overruns

contingency reserves

a description of the specific work to be purchased SOWan agreement that involves paying the seller for direct and indirect actual costs incurred regardless of how they vary

cost-reimbursable contract

an agreement that involves paying the seller a lump sum, pre- fixed-price

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Statement Responsedetermined amount for a defined product or service contracta solicitation of specific bids from possible suppliers for specific work to be done

RFQ

Score: 10/10  

39.  What is a project baseline?

  Student ResponseA. A starting point for a projectB. The point where a team is chosenC. Stakeholder identification pointD. Where senior managers begin thinking about possible projects

Score: 2/2  

40.  ______________involve estimating individual activities and summing them to get a project total?

  Student ResponseA. Parametric modelingB. Bottom-up estimatesC. Analogous estimatesD. Top-down estimates

Score: 2/2  

41.  Match the following Scheduling examples and definitions with the appropriate terms:

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Statement Responsea network diagramming method in which activities are represented by arrows and connected at "nodes"

ADM

a general principle that says work tends to expand to fill the time allotted to it

Parkinson's law

a schedule compression technique in which activities that are normally done in sequence are instead done in parallel

fast tracking

the amount of time an activity may be delayed before it delays an activity that is on the Critical Path

total slack

when a resource works on more than one task during the same time period

multi-tasking

the amount of time an activity may be delayed without delaying a succeeding activity

free slack

the series of activities that constitutes the LONGEST path through the network diagram

total slack

a network diagramming technique in which boxes represent the tasks and arrows represent directional progression and dependency relationships

PDM

a general principle that says if it is possible for something to go wrong, it will go wrong

Murphy's law

the series of activities that determine the earliest time by which the project can be completed

critical path

a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least cost

crashing

the series of activities that have zero (0) slack critical pathScore: 9.167/10  

42.  ___________is a time phased budget that project managers use to measure and monitor cost performance.

  Student ResponseA. Cost estimateB. Life cycle budgetC. Cost baselineD. All of the above

Score: 2/2  

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43.  The start-to-finish dependency is the most common dependency between activities.

Student ResponseFalse Score: 1/1  

44.  There is usually no cost or duration associated with a milestone.

  Student ResponseA. TrueB. False

Score: 0/2  

45.  Please identify at least one thing you like about this course that helps you learn effectively, and which should not be changed in the second half of the semester:

Student Response:

Having more than one quiz per chapter.  

Score: 0/0  

46.  Please identify at least one thing you would like to see changed in this course that would help you learn more effectively for the second half of the semester:

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Student Response:

More description and update homework assignments. Some were seeming to be outdated and didn't follow the book exactly.  

Score: 0/0  

47.  Consider how much you have learned and how much honest effort you have put into this course compared to other courses you have taken.

Please indicate below what grade you feel you have earned so far in this class:

  Student ResponseA. A [94-100%]B. A- [90-93%]C. B+ [87-89%]D. B [84-86%]E. B- [80-83%]F. C+ [77-79%]G. C [74-76%]H. C- [70-73%]I. Lower than C- [69% or less]

Score: 0/0 New score: 0/0 This score has been adjusted by the grader.

1.  A(n) ____ is a document in which sellers describe what they will do to meet the requirements of a buyer.

  Student Response Value Correct

Answer Feedback

A. proposal 100%   Correct. B. charter    C. schedule    

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  Student Response Value Correct

Answer Feedback

D. draft    Score: 2/2  

2.  Project ____ management involves generating, collecting, disseminating, and storing project information.

  Student Response Value Correct

Answer Feedback

A. information    B. communications 100%   Correct. C. data    D. media    

Score: 2/2  

3.  According to Dr. Robert Kaplan and Dr. David Norton, the balanced scorecard rejects all traditional financial measures.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

4.  The benefits and control that are possible by managing projects as part of a program include all of the following EXCEPT____.

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  Student Response Value Correct

Answer Feedback

A. increasing suppliers' autonomy

100%   Correct. 

B. increasing authority

   

C. saving money

   

D. saving time

   

Score: 2/2  

5.  Which of the following is a key output of project procurement management?

  Student Response Value Correct

Answer Feedback

A. quality metrics

   

B. quality checklists

   

C. contract statements of work

100%   Correct. 

D. project Web site

   

Score: 2/2  

6.  In general, the majority of a project’s time and budget is spent on project ____.

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  Student Response Value Correct

Answer Feedback

A. planning    B. execution 100%   Correct. C. review    D. duplication    

Score: 2/2  

7.  ____ motivation causes people to do something for a reward or to avoid a penalty.

  Student Response Value Correct

Answer Feedback

A. Derived    B. Intrinsic    C. Extrinsic 100%   Correct. D. Primary    

Score: 2/2  

8.  Suppose that a project has a Budget at Completion (BAC) of $1,000,000 and a Cost Performance Index (CPI) of 1.05. What is the cost Estimate at Completion (EAC)?

  Student Response Value Correct

Answer Feedback

A. $952,381 100%   Correct. B. $1,000,000    C. $1,086,957    D. $1,100,000    

Score: 2/2  

9.

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  Nonverbal communications, such as a person’s tone of voice and body language, are often more important than the words being used.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

10.  Place the steps of the "Four-Stage Planning Process for Project Selection" in their proper order below:

Statement Response Value Correct Match1. Strategic Planning 25.0% Strategic Planning2. Business Area Analysis 25.0% Business Area Analysis3. Project Planning 25.0% Project Planning4. Resource Allocation 25.0% Resource AllocationScore: 10/10  

11.  PMI defines a project ____ as an uncertainty that can have a negative or positive effect on meeting project objectives.

  Student Response Value Correct

Answer Feedback

A. hazard    B. danger    C. risk 100%   Correct. D. challenge    

Score: 2/2  

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12.  The ____ mode can be viewed as the win-lose approach to conflict resolution.

  Student Response Value Correct

Answer Feedback

A. forcing 100%   Correct. B. compromising    C. negotiating    D. bargaining    

Score: 2/2  

13.  Which of the following portfolio management tasks should occur first?

  Student Response Value Correct

Answer Feedback

A. prioritize projects on a list

   

B. put all projects into one list

   

C. divide projects into investment categories

   

D. put all projects in one list

100%   Correct.<br/><br/> 

Score: 2/2  

14.

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  According to the ____ value of money, a dollar today is worth more than a dollar tomorrow.

  Student Response Value Correct

Answer Feedback

A. financial    B. time 100%   Correct. C. economic    D. discretionary    

Score: 2/2  

15.  The main goal of programs is to obtain benefits and control not available from managing projects separately.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

16.  After thoroughly evaluating a supplier, many organizations summarize evaluations using a supplier ____ matrix—a type of weighted scoring model.

  Student Response Value Correct

Answer Feedback

A. survey    B. evaluation 100%   Correct. C. construction    D. review    

Score: 2/2

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17.  Blake and Mouton (1964) delineated ____ basic modes for handling conflicts.

  Student Response Value Correct

Answer Feedback

A. four    B. five 100%   Correct. C. six    D. seven    

Score: 2/2  

18.  A(n) ____ cause is the real or underlying reason a problem occurs.

  Student Response Value Correct

Answer Feedback

A. secondary    B. indirect    C. envisioned    D. root 100%   Correct.<br/><br/> 

Score: 2/2  

19.  In the context of earned value management, ____ are calculated by subtracting the actual cost or planned value from EV, and indexes are calculated by dividing EV by the actual cost or planned value.

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  Student Response Value Correct

Answer Feedback

A. fluctuations    B. valuations    C. variances 100%   Correct. D. deviations    

Score: 2/2  

20.  Suppose that after one week of work, the earned value is $4000 and the planned value is $5000. What is the value of the schedule performance index (SPI)?

  Student Response Value Correct

Answer Feedback

A. 75%    B. 80% 100%   Correct. C. 120%    D. 125%    

Score: 2/2  

21.  The main monitoring and controlling task performed as part of project time management is ____ control.

  Student Response Value Correct

Answer Feedback

A. document    B. employee    C. schedule 100%   Correct. D. scope    

Score: 2/2  

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22.  Which of the following actions will most likely improve team productivity?

  Student Response Value Correct

Answer Feedback

A. Ensure that social events are mandatory and include a business-related goal.

   

B. Expand the size of work teams to over seven members.

   

C. Reduce the amount of attention paid to virtual team members.

   

D. Acknowledge individual and group accomplishments.

100%   Correct.<br/><br/> 

Score: 2/2  

23.  There is usually no cost or duration associated with a milestone.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

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24.  The confrontation mode of conflict resolution is best used when both the task and the relationship are of low importance.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2  

25.  A project ____ chart is a graphic representation of how authority and responsibility is distributed within the project.

  Student Response Value Correct

Answer Feedback

A. RACI    B. planning 0%   Incorrect. C. stakeholder    D. management    

Score: 0/2  

26.  Suppose that the purchase price for a piece of equipment is $12,000, with operational costs of $400 per day. If the same equipment can be leased for $800 per day (inclusive of operational costs), after how many days will the lease cost equal the purchase cost?

  Student Response Value Correct

Answer Feedback

A. 10    B. 15    C. 30 100%   Correct. 

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  Student Response Value Correct

Answer Feedback

D. 60    Score: 2/2  

27.  Rank order the following levels of project portfolio management from simplest to most complex:

Statement Response Value Correct Match1. Create one inventory of all

projects20.0% Create one inventory of all

projects2. Prioritize all projects 20.0% Prioritize all projects3. Categorize all projects into

investment categories20.0% Categorize all projects into

investment categories4. Automate the list of all projects 20.0% Automate the list of all projects5. Analyze all projects using

modern portfolio theory20.0% Analyze all projects using

modern portfolio theoryScore: 10/10  

28.  By adding all of the ____ for all project activities, you can determine how the project as a whole is performing and forecast both when it will be completed and how much it will cost at completion.

  Student Response Value Correct

Answer Feedback

A. earned values

100%   Correct. 

B. actual costs

   

C. planned values`

   

D. cost variances

   

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Score: 2/2  

29.  The project manager ultimately decides what level of quality is acceptable.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2  

30.  The ____ rate is also called the capitalization rate or opportunity cost of capital.

  Student Response Value Correct

Answer Feedback

A. prime    B. markup    C. cash flow    D. discount 100%   Correct.<br/><br/> 

Score: 2/2  

31.  ____ period is the amount of time it will take to recoup—in the form of net cash inflows—the total dollars invested in a project.

  Student Response Value Correct

Answer Feedback

A. Return    B. Payback 100%   Correct. 

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  Student Response Value Correct

Answer Feedback

C. Accrual    D. Residual    

Score: 2/2  

32.  A(n) ____ scoring model is a tool that provides a systematic process for selecting projects based on many criteria.

  Student Response Value Correct

Answer Feedback

A. weighted 100%   Correct. B. biased    C. variable    D. opportunity    

Score: 2/2  

33.  Three primary methods for determining the projected financial value of projects include net present value analysis, return on investment, and ____ analysis.

  Student Response Value Correct

Answer Feedback

A. growth    B. payback 100%   Correct. C. environmental

impact   

D. efficiency    Score: 2/2  

34.

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  You must save a MS Project file as a baseline in order to us a Tracking Gantt Chart properly.

  Student Response Value Correct

Answer Feedback

A. True    B. False 0%   Incorrect. 

Score: 0/2  

35.  The main goal of team development is to release competitive energies in order to improve project performance.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2  

36.  If you do not have a good baseline or actual scope, time, and cost information, you cannot use earned value management.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

37.

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  Match the following Project Selection definitions and examples with the appropriate terms:

Statement Response Value Correct Match

the amount of time it will take to recoup (in net cash inflows) the total dollars invested in a project

payback period

11.11% payback period

the ratio of benefits minus costs, divided by costs

ROI 11.11% ROI

a technique that provides a systematic process for selecting projects based on numerous (not just financial) criteria

weighted scoring model

11.11% weighted scoring model

a methodology that converts an organization's strategic value drivers into a series of defined metrics to be used in driving tactical alignment with strategic objectives

Balanced Scorecard

11.11% Balanced Scorecard

the discount rate that results in a NPV of zero (0)

IRR 11.11% IRR

the percentage rate used in discounting future cash flows

discount rate 11.11% discount rate

a calculation of the expected net monetary gain or loss from a project, with all expected future cash inflows and outflows discounted to current amounts

NPV 11.11% NPV

the total amount (including the return) that might otherwise be available by investing a project's capital elsewhere

opportunity cost of capital

11.11% opportunity cost of capital

a shorthand multiplier for each year that is based on the discount rate and year

discount factor 11.12% discount factor

Score: 10/10  

38.  In the context of a SWOT analysis for a business venture in the film industry, which of the following represents an opportunity?  Assume that four individuals are involved in the business venture.

  Student Value Correct Feedback

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Response AnswerA. There is

high risk in the film business.

   

B. The group has numerous industry contacts.

   

C. Two individuals have strong sales skills.

   

D. The film industry continues to grow.

100%   Correct.<br/><br/> 

Score: 2/2  

39.  Which of the following formulas is used by Excel to calculate NPV?

  Student Response Value Correct

Answer Feedback

A. =npv()    B. =npv(range of

cash flows)   

C. =npv(discount rate, range of cash flows)

100%   Correct. 

D. =npv(discount rate)

   

Score: 2/2  

40.

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  If the benefit for a given year is $75,000 and the associated discount factor is .79, the discounted benefit is ____.

  Student Response Value Correct

Answer Feedback

A. $59,250 100%   Correct. B. $75,000    C. $94,937    D. $150,000    

Score: 2/2  

41.  After deciding which projects to pursue, organizations need to decide if it is advantageous to manage several projects together as part of a(n) ____.

  Student Response Value Correct

Answer Feedback

A. aggregate    B. program 100%   Correct. C. cluster    D. group    

Score: 2/2  

42.  A project portfolio ____ map compares relative value to project risk.

  Student Response Value Correct

Answer Feedback

A. venture    B. viability    C. risk 100%   Correct. D. value    

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Score: 2/2  

43.  Most crucial projects, such as drug development or major transportation projects, will achieve payback in less than a year.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

44.  Which of the following is NOT an example of an opportunity identified by a potential business?

  Student Response Value Correct

Answer Feedback

A. A current client has mentioned a large project she would like thecompany to bid on.

   

B. Other individuals or companies can provide thesame services.

100%   Correct. 

C. The    

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  Student Response Value Correct

Answer Feedback

industry continues to grow.

D. There are two major conferences this year where the company couldbe promoted.

   

Score: 2/2  

45.  Studies show that one of the main reasons people quit their jobs is because they feel they do not make a difference.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

46.  Please complete the Student Evaluations of Instruction with regard to this course. Your feedback is essential for us to make decisions about which aspects of this course to retain, what to improve, and how to administer this course.

In addition, please consider how much you have learned and how much honest effort you have put into this course compared to other courses you have taken. Indicate below what grade you feel you have earned so far in this class:

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  Student Response Value Correct

Answer Feedback

A. A [94-100%]

   

B. A- [90-93%]

100%    

C. B+ [87-89%]

   

D. B [84-86%]

   

E. B- [80-83%]

   

F. C+ [77-79%]

   

G. C [74-76%]

   

H. C- [70-73%]

   

I. Lower than C- [69% or less]

   

Score: 0/0  

1.  Scope ____________________ involves formal acceptance of the completed project scope by the project sponsor or designated stakeholders.

  Student Response Value Correct Answer1.  verification  100% Equals verification (100%)Score: 1/1  

2. 

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In the columns to the left of the tracking Gantt chart, you can display baseline and actual start and finish dates.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

3.  The main communications management tasks performed as part of monitoring and controlling include performance reporting and managing ____________________.

  Student Response Value Correct Answer1.  stakeholders  100% Equals stakeholders (100%)Score: 1/1  

4.  A(n) ____ log is a tool used to document and monitor the resolution of project issues.

  Student Response Value Correct

Answer Feedback

A. event    B. issue 100%   Correct. C. problem    D. running    

Score: 1/1  

5.  Pareto analysis is sometimes referred to as the ____ rule, meaning that 80 percent of

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problems are often due to 20 percent of the causes.

  Student Response Value Correct

Answer Feedback

A. 80/20 100%   Correct. B. 20/20    C. 20/80    D. 80/80    

Score: 1/1  

6.  The main monitoring and controlling tasks performed as part of project ____ management include monitoring and controlling project work and performing integrated change control.

  Student Response Value Correct

Answer Feedback

A. integration 100%   Correct. B. scope    C. time    D. cost    

Score: 1/1  

7.  Different cultures and even entire countries have different attitudes about schedules.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

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8.  After the project work is delivered to the customer, sponsor, or user, the project manager decides if it is acceptable.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

9.  It is not possible for project managers to observe and discuss the work of virtual workers.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

10.  The main human resource management task performed as part of monitoring and controlling a project is managing the project ____, which, of course, is no small task.

  Student Response Value Correct

Answer Feedback

A. sponsors    B. clients    C. team 100%   Correct. D. supplies    

Score: 1/1

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11.  Suppose that after one week of work, the earned value is $4000 and the actual cost is $4500. What is the value of the cost performance index (CPI)?

  Student Response Value Correct

Answer Feedback

A. 60%    B. 70%    C. 80%    D. 88.89% 100%   Correct.<br/><br/> 

Score: 1/1  

12.  You may only use earned value management at a summary level.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

13.  Suppose that a project has a budget of completion (BAC) of $1,000,000 and a cost performance index (CPI) of 1.05. What is the cost estimate at completion (EAC)?

  Student Response Value Correct

Answer Feedback

A. $952,381 100%   Correct. B. $1,000,000    

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  Student Response Value Correct

Answer Feedback

C. $1,086,957    D. $1,100,000    

Score: 1/1  

14.  A(n) ____________________ Gantt chart compares planned and actual project schedule information.

  Student Response Value Correct Answer1.  tracking  100% Equals tracking (100%)Score: 1/1  

15.  A key output of schedule control is ____________________ measurements.

  Student Response Value Correct Answer1.  performance  100% Equals performance (100%)Score: 1/1  

16.  Experienced managers and buyers rely solely on color indicators to monitor project progress.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1

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17.  The dimension of the Myers-Briggs team-building tool that deals with peoples’ attitudes toward structure and deadlines is ____.

  Student Response Value Correct Answer Feedback

A. Judgment/Perception (J/P)

100%   Correct. 

B. Extrovert/Introvert (E/I)

   

C. Sensation/Intuition (S/N)

   

D. Thinking/Feeling (T/F)

   

Score: 1/1  

18.  By adding all of the ____ for all project activities, you can determine how the project as a whole is performing and forecast both when it will be completed and how much it will cost at completion.

  Student Response Value Correct

Answer Feedback

A. earned values

100%   Correct. 

B. actual costs

   

C. planned values`

   

D. cost variances

   

Score: 1/1  

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19.  Contract updates are often made by having both parties—the buyer and the seller—sign a(n) ____ to the contract.

  Student Response Value Correct

Answer Feedback

A. addendum 100%   Correct. B. revision    C. alteration    D. appendix    

Score: 1/1  

20.  The main project quality management task for monitoring and controlling quality is ____________________ control.

  Student Response Value Correct Answer1.  quality  100% Equals quality (100%)Score: 1/1

1.  The schedule section of a project management plan lists the planned cost for key deliverables.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

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2.  Project managers can tailor the format of issue logs as needed.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

3.  A(n) ____ event is a specific, uncertain event that may occur to the detriment or enhancement of the project.

  Student Response Value Correct

Answer Feedback

A. issue    B. risk 100%   Correct. C. work    D. workaround    

Score: 1/1  

4.  ____ are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.

  Student Response Value Correct

Answer Feedback

A. Change reports

   

B. Constructive change orders

100%   Correct. 

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  Student Response Value Correct

Answer Feedback

C. Consecutive orders

   

D. Consecutive variation reports

   

Score: 1/1  

5.  An example of scope control is a practice some parents follow when their children get married. They provide a fixed budget for the wedding and honeymoon and let the couple decide how to spend it.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

6.  When conflicts arise that could affect the project schedule, the project manager must alert top management and work with them to resolve the conflicts.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

7. 

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Even if a project manager does not provide official project ____ for team members, it is still important to provide timely performance feedback.

  Student Response Value Correct

Answer Feedback

A. conflict reports

   

B. issue dictionaries

   

C. performance appraisals

100%   Correct. 

D. schedule logs

   

Score: 1/1  

8.  ____ describe what the project team has accomplished during a certain period.

  Student Response Value Correct

Answer Feedback

A. Forecasts    B. Progress

reports100%   Correct. 

C. Status logs

   

D. Service reports

   

Score: 1/1  

9.  It is usually unnecessary to have a face-to-face or phone meeting at the start of a virtual project or when introducing a virtual team member.

  Student Value Correct Feedback

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Response AnswerA. True    B. False 100%   Correct.  

Score: 1/1  

10.  The PMBOK Guide does not include monitoring and controlling outputs.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

11.  Even when the project scope is fairly well defined, many projects suffer from ____, which is the tendency for project scope to grow bigger and bigger.

  Student Response Value Correct

Answer Feedback

A. scope creep

100%   Correct. 

B. scope filling

   

C. scope mounting

   

D. scope rush

   

Score: 1/1  

12. 

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Software packages, such as ____, have many cost-management features to help you enter budgeted costs, set a baseline, calculate variances, and run various cost reports.

  Student Response Value Correct

Answer Feedback

A. Autodesk Project

0%   Incorrect. 

B. Microsoft Project 2003

   

C. Perfect Project 2003

   

D. Power Project

   

Score: 0/1  

13.  The risk register must be constantly updated as part of project monitoring and control.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

14.  You may assume that work will run smoothly when you hire a reputable supplier.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1

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15.  Monitoring and ____ involves regularly measuring progress to ensure that the project is meeting its objectives and addressing current business needs.

  Student Response Value Correct

Answer Feedback

A. collaborating    B. controlling 100%   Correct. C. executing    D. handling    

Score: 1/1  

16.  The ____ is the ratio of actual work completed to the percentage of work planned to have been completed at any given time.

  Student Response Value Correct

Answer Feedback

A. actual cost (AC)

   

B. earned value (EV)

   

C. planned value (PV)

   

D. rate of performance (RP)

100%   Correct.<br/><br/> 

Score: 1/1  

17. 

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Some projects leaders who encounter major problems, especially quality problems, blame those problems on poor cost control.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

18.  Flowcharts are histograms that can help you identify and prioritize problem areas.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

19.  Microsoft Project 2003 includes activity reports to show ____ and "slipping tasks" to quickly identify problem areas.

  Student Response Value Correct

Answer Feedback

A. "should alter tasks"

   

B. "should have reviewed tasks"

   

C. "should have started

100%   Correct. 

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  Student Response Value Correct

Answer Feedback

tasks"D. "should

review tasks"

   

Score: 1/1  

20.  A ____ is a graphic display of data that illustrates the results of a process over time.

  Student Response Value Correct

Answer Feedback

A. cause-and-effect diagram

   

B. control chart

100%   Correct. 

C. Pareto chart

   

D. run chart    Score: 1/1

Every project should have procedures to guide closure.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct.B. False    

Score:1/1  

2.

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OPM3 lists ____ best practices, which PMI says are achieved through developing and consistently demonstrating their supporting capabilities, as observed through measurable outcomes.

  Student Response Value Correct

Answer Feedback

A. 100    B. 200    C. 350    D. 586 100%   Correct.<br/><br/>

Score: 1/1

 

3.

 

Contracts are legally binding agreements.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1

 

4.  A best practice is “a(n) ____ way recognized

by industry to achieve a stated goal or objective.”

  Student Response Value Correct

Answer Feedback

A. optimal 100%   Correct. B. suboptimal    C. targeted    D. inefficient    

Scor 1/1

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e: 

5.

 

Two tools to assist in contract closure are ____ audits and a records management system.

  Student Response Value Correct

Answer Feedback

A. dispatch    B. supply    C. procurement 100%   Correct. D. acquisition    

Score: 1/1

 

6.

 

Outputs from ____ closure include updates to organizational process assets and closed contracts.

  Student Response Value Correct

Answer Feedback

A. project 0%   Incorrect. B. training    C. charter    D. contract    

Score: 0/1

 

7.  OPM3 and similar maturity models include

questionnaires that help organizations determine their maturity levels in project, program, and portfolio management.

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  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1

 

8.

 

OPM3 defines ____________________ project management as “the systematic management of projects, programs, and portfolios in alignment with the achievement of strategic goals.”

  Student Response Value Correct Answer

1.  organizational  100% Equals organizational(100%)

Score: 1/1

 

9.

 

Part of the underlying thesis of the maturity model on which the OPM Baseline Study is based is that improved process capabilities will result in improved project ____.

  Student Response Value Correct

Answer Feedback

A. execution    B. delivery 100%   Correct. C. initiation    D. review    

Score: 1/1

 

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10.

 

To ____ a project, you must finalize all activities and transfer the completed or canceled work to the appropriate people.

  Student Response Value Correct

Answer Feedback

A. close 100%   Correct. B. initiate    C. audit    D. assess    

Score: 1/1

 

11.

 

A(n) ____________________ management system provides the ability to easily organize, find, and archive procurement-related documents.

  Student Response Value Correct Answer

1.  records  100% Equals records (100%)Score: 1/1

 

12.  Best practices are organized into three levels:

project, program, and ____.

  Student Response Value Correct

Answer Feedback

A. task    B. work unit    C. portfolio 100%   Correct. D. module    

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Score: 1/1

 

13.

 

Which of the following is a category under portfolio best practices?

  Student Response Value Correct

Answer Feedback

A. Project initiation process standardization

0%   Incorrect.

B. Project plan development process measurement

   

C. Portfolio risk management planning process improvement.

   

D. Project scope definition process improvement

   

Score: 0/1

 

14.  A(n) ____________________ model is a

framework for helping organizations improve their processes and systems.

  Student Response Value Correct Answer

1.  maturity  100% Equals maturity (100%)Score: 1/1

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15.

 

According to Robert Butrick, every project should be closed to make sure that all work ceases, that lessons are learned, and that remaining resources are released for other purposes.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1

 

16.

 

____________________ audits are often performed during contract closure to identify lessons learned in the entire procurement process.

  Student Response Value Correct Answer

1.  procurement  100% Equals Procurement(100%)

Score: 1/1

 

17.  When developing a transition plan, the project

team should exclude managers in affected operating departments.

  Student Response Value Correct

Answer Feedback

A. True    

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  Student Response Value Correct

Answer Feedback

B. False 100%   Correct.  

Score: 1/1

 

18.

 

____________________ closure involves completion and settlement of contracts, and resolution of any open items.

  Student Response Value Correct Answer

1.  contract  100% Equals Contract (100%)Score: 1/1

 

19.

 

According to Robert Butrick, you should only engage stakeholders in the last stage of a project.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1

 

20.  The contract itself should exclude

requirements for formal acceptance and closure.

  Student Value Correct Feedback

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Response AnswerA. True    B. False 100%   Correct.  

Score: 1/1

  

Every project should have procedures to guide closure.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

2.  A question-and-answer format is inadequate for a lessons-learned report.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

3.  The initial process in project procurement management is closing the contract, or contract closure.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

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Score: 1/1  

4.  If you cannot manage projects well, you cannot manage programs or portfolios well either.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

5.  ____ involves gaining stakeholder and customer acceptance of the final products and services, and bringing the project to an orderly end.

  Student Response Value Correct

Answer Feedback

A. Closing projects

100%   Correct. 

B. Controlling projects

   

C. Executing projects

   

D. Monitoring projects

   

Score: 1/1  

6.  ____ describe the methodology for making sure that the contract has been completed, including both delivery of goods and services, and payment for them.

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  Student Response Value Correct

Answer Feedback

A. Administrative closure procedures

   

B. Contract closure procedures

100%   Correct. 

C. Final closure procedures

   

D. Organizational closure procedures

   

Score: 1/1  

7.  A ____ is often an automated system, or at least partially automated, because there can be a large amount of information related to project procurement.

  Student Response Value Correct

Answer Feedback

A. financial system

   

B. lessons-learned report

   

C. procurement audit

   

D. records management system

100%   Correct.<br/><br/> 

Score: 1/1  

8. 

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Capabilities are ____ that lead to best practices, and outcomes are the results of applying capabilities.

  Student Response Value Correct

Answer Feedback

A. incremental stairs

   

B. ascending guides

   

C. incremental steps

100%   Correct. 

D. ruling steps    Score: 1/1  

9.  Most ____ produce results that are integrated into the existing organizational structure.

  Student Response Value Correct Answer1.  projects  100% Equals projects (100%)Score: 1/1  

10.  When developing a transition ____, the project team should work with managers in affected operating departments, and the contents should be tailored to fit the support needs of the project.

  Student Response Value Correct Answer1.  plan  100% Equals plan (100%)Score: 1/1  

11.

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  The contract itself should include requirements for formal acceptance and ____.

  Student Response Value Correct Answer1.  closure  100% Equals closure (100%)Score: 1/1  

12.  Best practices are organized into three levels: project, program, and ____.

  Student Response Value Correct Answer1.  portfolio  100% Equals portfolio (100%)Score: 1/1  

Some projects have a senior manager called a(n) ____ who acts as a key proponent for a project.

  Student Response Value Correct

Answer Feedback

A. champion 100%   Correct. B. coach    C. sponsor    D. advocate    

Score: 2/2  

2.  Some organizations initiate projects using a simple letter of ____, whereas others use much longer documents or formal contracts.

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  Student Response Value Correct

Answer Feedback

A. concord    B. agreement 100%   Correct. C. understanding    D. recognition    

Score: 2/2  

3.  A crucial part of the project charter is the ____ section, where key project stakeholders sign the document to acknowledge their agreement on the need for the project.

  Student Response Value Correct

Answer Feedback

A. membership    B. revision    C. sign-off 100%   Correct. D. acknowledgement    

Score: 2/2  

4.  Typically included in the project charter, the ____ section describes how the project objectives will be met, provides a list of important assumptions, and often gives references to related documents.

  Student Response Value Correct

Answer Feedback

A. Roles and Responsibilities

   

B. Comment    C. Budget

Information   

D. Approach 100%   Correct.<br/><br/> 

Score: 2/2

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5.  A ____ is a product or service produced or provided as part of a project.

  Student Response Value Correct

Answer Feedback

A. process    B. result    C. deliverable 100%   Correct. D. requirement    

Score: 2/2  

6.  It is helpful to create a ____, or initial, scope statement during project initiation so that the entire project team can start important discussions and work related to the project scope.

  Student Response Value Correct

Answer Feedback

A. tentative    B. provisional    C. preliminary 100%   Correct. D. categorical    

Score: 2/2  

7.  There are usually several versions of a scope statement, and each one becomes more detailed as the project progresses and more information becomes available.

  Student Value Correct Feedback

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Response AnswerA. True 100%   Correct. B. False    

Score: 2/2  

8.  Most time and money is normally spent on ____ because that is where the project’s products and/or services (for example, the buildings for a construction project, the training courses for a training project, and so on) are produced.

  Student Response Value Correct

Answer Feedback

A. monitoring    B. executing 100%   Correct. C. controlling    D. planning    

Score: 2/2  

9.  A business ____ is a document that provides justification for investing in a project.

  Student Response Value Correct

Answer Feedback

A. blueprint    B. template    C. case 100%   Correct. D. charter    

Score: 2/2  

10. 

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The PMBOK Guide® is a ____ that describes best practices for what should be done to manage a project.

  Student Response Value Correct

Answer Feedback

A. rule book    B. standard 100%   Correct. C. protocol    D. secondary

authority   

Score: 2/2

1.  A standard is a document that provides justification for investing in a project.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2  

2.  Instead of project charters, some organizations initiate projects using a simple ____, whereas others use much longer documents or formal contracts.

  Student Response Value Correct

Answer Feedback

A. fax    B. folder    C. letter of

agreement100%   Correct. 

D. phone conversation

   

Page 80: Info 3400 Study

Score: 2/2  

3.  Identify whether each of the following statements about initiating projects is True or False:

Statement Response Value Correct Match

The PMBOK Guide is both a project management standard and a methodology

True 0.0% False

Creating a WBS is a key element of Scope Management that occurs as part of Initiating processes

False 12.5% False

Performance reporting is a Communications Management process that occurs during project Monitoring

True 12.5% True

The RFP process for Procurement is best carried out during project Planning

False 12.5% False

Qualitative Risk Analysis is done during Planning and is preparatory for Quantitative Risk Analysis during Execution

True 0.0% False

"Alpha" project managers are more successful because they spend 13% more time during Execution, when it counts

True 0.0% False

Quality control takes place as part of the Monitoring processes, whereas Quality Assurance occurs as part of Planning processes

False 0.0% True

DMAIC is one of two specific project management methodologies in the PRINCE2 Framework

True 0.0% False

Score: 6/16  

1.  The main groupings for the work in a WBS chart are listed in the second tier of boxes, called level ____.

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  Student Response Value Correct

Answer Feedback

A. 0    B. 1    C. 2 100%   Incorrect. D. 3    

Score: 2/2  

2.  Tasks in a WBS that are decomposed into smaller tasks are called ____ tasks.

  Student Response Value Correct

Answer Feedback

A. micro    B. tentative    C. summary 100%   Correct. D. definitive    

Score: 2/2  

3.  What is the PERT weighted average based on an optimistic estimate of 6 days, a most likely estimate of 8 days, and a pessimistic time of 12 days?

  Student Response Value Correct

Answer Feedback

A. 6    B. 8 100%   Correct. C. 11    D. 12    

Score: 2/2  

4.

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  A(n) ____ path for a project is the series of activities that determine the earliest time by which the project can be completed.

  Student Response Value Correct

Answer Feedback

A. integral    B. incidental    C. critical 100%   Correct. D. vital    

Score: 2/2  

5.  Slack or ____ is the amount of time an activity may be delayed without delaying a succeeding activity or the project finish date.

  Student Response Value Correct

Answer Feedback

A. leeway    B. float 100%   Correct. C. redundancy    D. space    

Score: 2/2  

6.  ____ estimates, also called top-down estimates, use the actual cost of a previous, similar project as the basis for estimating the cost of the current project.

  Student Response Value Correct

Answer Feedback

A. Homologous    B. Analogous 100%   Correct. C. Sequential    D. Parallel    

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Score: 2/2  

7.  ____ estimates involve estimating individual activities and summing them to get a project total.

  Student Response Value Correct

Answer Feedback

A. Bottom-up 100%   Correct. B. Provisional    C. Ad hoc    D. Temporary    

Score: 2/2  

8.  Scope statements should include, at a minimum, a description of the project, including its overall objectives and justification; detailed descriptions of all project ____; characteristics and requirements of products and services produced as part of the project; and project success criteria.

  Student Response Value Correct

Answer Feedback

A. stakeholders    B. volunteers    C. meetings    D. deliverables 100%   Correct.<br/><br/> 

Score: 2/2  

9.  After you determine the reason for a dependency between activities, you must determine the type of dependency.

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  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

10.  The critical path is the shortest path through the network diagram.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2

1.  A significant event in a project is defined as:

  Student Response Value Correct

Answer Feedback

A. Due date    B. Activity

sequence   

C. Milestone 100%    D. Dependency    

Score: 2/2  

2.  The amount of time an activity may be delayed without delaying a succeeding activity.

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  Student Response Value Correct

Answer Feedback

A. Feeding buffer

   

B. Slack or float 100%    C. Multitasking    D. Precedence

diagramming   

Score: 2/2  

3.  What document can be created to help promote teamwork and clarify team communications?

  Student Response Value Correct

Answer Feedback

A. A project web site

   

B. Team contract

100%    

C. Team roster

   

D. Team-building plan

   

Score: 2/2  

4.  Project teams create what to coordinate all other project plans?

  Student Response Value Correct

Answer Feedback

A. Scope management

   

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  Student Response Value Correct

Answer Feedback

B. Project Management Plan

100%    

C. Cost management

   

D. Time management

   

Score: 2/2  

5.  It is important to mark the date and version number on the project management plan to avoid confusion.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

6.  The approved project scope statement and its associated WBS and WBS dictionary form the cost baseline.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 2/2  

7.

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  It is good practice to use more than one approach for creating a cost estimate.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 2/2  

8.  The ____ is a document that divides the work required for the project into discrete tasks, and groups those tasks into a logical hierarchy.

  Student Response Value Correct

Answer Feedback

A. scope management plan

   

B. scope statement

   

C. WBS 100%   Correct. D. WBS

dictionary   

Score: 2/2  

9.  ____ involves doing activities in parallel that you would normally do in sequence.

  Student Response Value Correct

Answer Feedback

A. Fast tracking 100%   Correct. B. Project

buffering   

C. Task    

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  Student Response Value Correct

Answer Feedback

implementingD. Work

packaging   

Score: 2/2  

10.  ____ involve(s) estimating individual activities and summing them to get a project total.

  Student Response Value Correct

Answer Feedback

A. Analogous estimates

   

B. Bottom-up estimates

100%   Correct. 

C. Parametric modeling

   

D. Top-down estimates

   

Score: 2/2

1.  Project communications management will deliver a risk-related contractual agreement.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

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2.  A single project can have many different checklists.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

3.  A staffing management plan describes how human resources will be acquired, trained, rewarded, and reassigned after the project, and so on.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

4.  A project Web site will usually be open to outside users in its entirety.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

5.

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  Risk management planning excludes procurement-related topics, such as preparing risk-related contractual agreements.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

6.  A weighted scoring model provides a systematic process for selection based on numerous criteria.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

7.  Which item is an output of the project human resource management knowledge area?

  Student Response Value Correct

Answer Feedback

A. contract statement of work

   

B. risk-related contractual agreement

   

C. staffing management plan

100%   Correct. 

Page 91: Info 3400 Study

  Student Response Value Correct

Answer Feedback

D. supplier evaluation matrix

   

Score: 1/1  

8.  ____ means that the project's processes and products meet written specifications.

  Student Response Value Correct

Answer Feedback

A. Conformance to requirements

100%   Correct. 

B. Project quality management

   

C. Quality management

   

D. Quality metrics

   

Score: 1/1  

9.  In addition to using a ____ to assign detailed work activities, you can use a RAM to define general roles and responsibilities on projects.

  Student Response Value Correct

Answer Feedback

A. RAC chart

   

B. RAM 100%   Correct. C. WBS    D. WBS    

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  Student Response Value Correct

Answer Feedback

dictionaryScore: 1/1  

10.  The communications management plan should address ____.

  Student Response Value Correct

Answer Feedback

A. a quality management plan

   

B. a staffing management plan

   

C. escalation procedures for resolving issues

100%   Correct. 

D. responsibility assignment matrices

   

Score: 1/1  

11.  The risk register often includes ____.

  Student Response Value Correct

Answer Feedback

A. an impact matrix

   

B. a rank for each risk event

100%   Correct. 

C. fallback plans    

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  Student Response Value Correct

Answer Feedback

D. roles and responsibilities

   

Score: 1/1  

12.  An RFP usually includes ____ and schedule information.

  Student Response Value Correct

Answer Feedback

A. contingency allowance

   

B. RFQ    C. risk register    D. statement of

work100%   Correct.<br/><br/> 

Score: 1/1  

13.  A supplier evaluation matrix is an output of project ____ management.

  Student Response Value Correct Answer1.  procurement  100% Equals procurement (100%)Score: 1/1  

14.  Quality ____ involves designing quality into the products of the project as well as the processes involved in managing the project.

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  Student Response Value Correct Answer1.  planning  100% Equals planning (100%)Score: 1/1  

15.  You can create resource histograms using ____ or project management software.

  Student Response Value Correct Answer1.  spreadsheets  100% Equals spreadsheets (100%)Score: 1/1  

16.  Many experts agree that the greatest threat to the success of any project is a failure to ____.

  Student Response Value Correct Answer1.  communicate  100% Equals communicate (100%)Score: 1/1  

17.  Project managers should include clauses in ____ to help manage project risks.

  Student Response Value Correct Answer1.  contracts  100% Equals contracts (100%)Score: 1/1  

18.

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  A contract ____ should describe all services required and include performance information, such as the location and timing of the work.

  Student Response Value Correct Answer

1.  SOW  100% Equals SOW (100%)Equals statement of work (100%)

Score: 1/1

1.  Some organizations, including Global Construction, use RACI charts—a type of responsibility assignment matrix that shows Responsibility, ____, Consultation, and Informed roles for project stakeholders.

  Student Response Value Correct

Answer Feedback

A. Allowance    B. Analysis    C. Accountability 100%    D. Assignment    

Score: 2/2  

2.  Project ______________ management involves generating, collecting, disseminating, and storing project information.

  Student Response Value Correct

Answer Feedback

A. media    B. information    C. communications 100%    D. data    

Score: 2/2  

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3.  The risk register often includes ____.

  Student Response Value Correct

Answer Feedback

A. an impact matrix

   

B. a rank for each risk event

100%   Correct. 

C. fallback plans    D. roles and

responsibilities   

Score: 2/2  

4.  #3 A _____________ describes when and how people will be added to and taken off of a project.

  Student Response Value Correct

Answer Feedback

A. Staffing Management Plan

100%    

B. Project Organizational chart

   

C. Responsibility Assignment Matrix

   

D. Resource Histogram

   

Score: 2/2  

5.

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  Project ____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

  Student Response Value Correct

Answer Feedback

A. integration    B. quality 100%   Correct. C. portfolio    D. performance    

Score: 2/2  

6.  A Risk Management Plan documents the procedures for managing risk throughout the project life.

Student Response Value Correct AnswerTrue 100% TrueScore: 1/1  

7.  _______________ refer(s) to specific, uncertain event that may occur to the detriment or enhancement of the project.

  Student Response Value Correct

Answer Feedback

A. Risk Triggers

   

B. Risk Metrics    C. Risk Events 100%    D. Risk

Probabilities   

Score: 2/2  

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8.  Which of the following is a key output of project procurement management?

  Student Response Value Correct

Answer Feedback

A. quality metrics

   

B. quality checklists

   

C. contract statements of work

100%   Correct. 

D. project Web site

   

Score: 2/2  

9.  __________________ absorb the least risk using Fixed-Price contracts.

  Student Response Value Correct

Answer Feedback

A. Project Managers

   

B. Customers 100%    C. Suppliers    D. Sub-

Contractors   

Score: 2/2  

10.  You can help identify the root cause of problems by creating a cause-and-effect or ____ diagram.

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  Student Response Value Correct

Answer Feedback

A. fishbone 100%   Correct. B. event    C. results    D. deterministic    

Score: 2/2  

11.  Cost of providing a work space for workers, office furniture, electricity and salaries for people working directly on a project are all part of _________________.

  Student Response Value Correct

Answer Feedback

A. Fixed-price contract

   

B. Time and materials contract

   

C. Cost-reimbursable contract

100%    

D. Statement of Work (SOW) Contract

   

Score: 2/2  

12.  ___________________ is a description of the work that is to be purchased and should be included with the RFP to clarify the work that needs to be performed.

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  Student Response Value Correct

Answer Feedback

A. Statement of Work (SOW)

100%    

B. Request for Quote (RFQ)

   

C. Request for Information (RFI)

   

D. Request for Proposal (RFP)

   

Score: 2/2  

13.  A(n) ____ histogram is a column chart that shows the number of resources required for or assigned to a project over time.

  Student Response Value Correct

Answer Feedback

A. resource 100%   Correct. B. requirements    C. allocation    D. assignment    

Score: 2/2

1.  A process for handling changes should be defined during project ____ as part of the project management plan.

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  Student Response Value Correct

Answer Feedback

A. deployment    B. initiation    C. execution 0%   Incorrect. D. planning    

Score: 0/1  

2.  With the ____________________ mode, project managers use a give-and take approach to resolve conflicts, bargaining and searching for solutions that will bring some degree of satisfaction to all the parties in a dispute.

  Student Response Value Correct Answer1.  compromise  100% Equals compromise (100%)Score: 1/1  

3.  The knowledge areas of scope, time, cost, and risk management have tasks directly related to project execution.

  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

4.  How many communication channels do four people require?

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  Student Response Value Correct

Answer Feedback

A. two    B. four    C. six    D. ten 0%   Incorrect.<br/><br/> 

Score: 0/1  

5.  The ____ mode can be viewed as the win-lose approach to conflict resolution.

  Student Response Value Correct

Answer Feedback

A. forcing 100%   Correct. B. compromising    C. negotiating    D. bargaining    

Score: 1/1  

6.  Research poses the theory that in a face-to-face interaction, ____ percent of communication is through body language.

  Student Response Value Correct

Answer Feedback

A. 7    B. 35    C. 58 100%   Correct. D. 85    

Score: 1/1  

7.

Page 103: Info 3400 Study

  ____________________ -and-effect diagrams—also called fishbone diagrams (because their structure resembles a fishbone) or Ishikawa diagrams (named after their founder)—can assist in ensuring and improving quality by finding the root causes of quality problems.

  Student Response Value Correct Answer1.  cause  100% Equals Cause (100%)Score: 1/1  

8.  ____________________ is the matching of certain behaviors of another person.

  Student Response Value Correct Answer1.  mirroring  100% Equals Mirroring (100%)Score: 1/1  

9.  According to Stephen Covey, when you practice sharpening the saw, you take time to renew yourself physically, spiritually, mentally, and socially.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

10.  According to David McClelland, people with a high need for ____ desire harmonious relationships with other people and need to feel accepted by others.

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  Student Response Value Correct

Answer Feedback

A. isolation    B. assurance    C. affiliation 100%   Correct. D. solitude    

Score: 1/1  

11.  ____________________ is the concept that the whole is equal to more than the sum of its parts.

  Student Response Value Correct Answer1.  synergy  100% Equals Synergy (100%)Score: 1/1  

12.  A contract is a mutually binding agreement that obligates the seller to provide the specified products or services, and obligates the buyer to pay for them.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1  

13.  Frederick Brooks very clearly illustrates the concept that people are interchangeable parts.

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  Student Response Value Correct

Answer Feedback

A. True    B. False 100%   Correct.  

Score: 1/1  

14.  Which of the following practices is a component of project integration management?

  Student Response Value Correct

Answer Feedback

A. Break the rules when needed.

100%   Correct. 

B. Create the organizational chart.

   

C. Create the project charter.

   

D. Form the project team.

   

Score: 1/1  

15.  According to Frederick Herzberg, a(n) ____ factor is a basic necessity, such as air-conditioning during hot weather.

  Student Response Value Correct

Answer Feedback

A. motivational    B. hygiene 100%   Correct. C. environmental    

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  Student Response Value Correct

Answer Feedback

D. incidental    Score: 1/1  

16.  Key concepts related to dealing with people in a work setting include ____, influence, and effectiveness.

  Student Response Value Correct

Answer Feedback

A. motivation 100%   Correct. B. intimidation    C. association    D. verification    

Score: 1/1  

17.  Psychologist David Merril, who helped develop the Social Skills Profile, categorizes four approximate behavioral profiles, or ____________________.

  Student Response Value Correct Answer1.  zones  100% Equals zones (100%)Score: 1/1  

18.  In the Tuckman model of team development, the ____________________ stage involves the breakup of the team after they successfully reach their goals and complete the work.

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  Student Response Value Correct Answer1.  adjourning  100% Equals adjourning (100%)Score: 1/1  

19.  According to the research of Fast Company, which of the following is one of the three top reasons that people voluntarily leave their job?

  Student Response Value Correct

Answer Feedback

A. They are learning too many new things.

   

B. They are growing into their position.

   

C. They do not feel they make a difference.

100%   Correct. 

D. They get proper recognition.

   

Score: 1/1  

20.  The least desirable approach for handling conflict is the withdrawal mode.

  Student Response Value Correct

Answer Feedback

A. True 100%   Correct. B. False    

Score: 1/1

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1.  Which of the following is NOT a phase of team development?

  Student Response Value Correct Answer

A. Adjourning   B. Escalating 100%   C. Storming   D. Performing   E. Norming  

 

2.  If teamwork is the essential goal, project managers should not reward people who work overtime just to get extra pay or because of their own poor work or planning.

  Student Response Value Correct Answer

A. True 100%   B. False  

 

3.  ____, such as a person's tone of voice and body language, are often more important than the words being used.

  Student Response Value Correct Answer

A. Formal Communications   B. Informal Communications   C. Nonverbal communications 100%   D. Volatile Communications  

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4.  Which of the following generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside of the organization?

  Student Response Value Correct Answer

A. Brainstorming   B. Synergizing   C. Fishbone diagramming   D. Boilerplating   E. Benchmarking 100%  

 

5.  Ishikawa diagrams are named after the company that first used them.

  Student Response Value Correct Answer

A. True   B. False 100%  

 

6.  For handling conflicts, which mode may be appropriate when both the task and the relationship are of low importance?

  Student Response Value Correct Answer

A. confrontation mode   B. forcing mode   C. smoothing mode  

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  Student Response Value Correct Answer

D. withdrawal mode 100%    

7.  Reviewers often follow a more detailed proposal evaluation process for sellers who make the ____, often checking their references, requesting special presentations, or having them provide sample products.

  Student Response Value Correct Answer

A. minimal list   B. short contract   C. short list 100%   D. top reviewers  

 

8.  Like Brainstorming, Groupthink is a group decision-making technique where a group of people get together to form a solution to a problem.

Student Response Value Correct AnswerFalse 100% False 

9.  Which of the following is NOT one of the five Blake and Mouton Modes for handling conflict?

  Student Response Value Correct Answer

A. Confronting   B. Forcing  

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  Student Response Value Correct Answer

C. Immersing 100%   D. Smoothing   E. Withdrawing  

 

10.  Which of the following is NOT part of Maslow’s hierarchy of needs?

  Student Response Value Correct Answer

A. Physiological needs   B. Need for Achievement 100%   C. Self Actualization   D. Safety needs   E. Esteem needs