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IGBC business center

Jul 15, 2015




Slide 1

ByImpetech IT Solution Pvt Ltd, PuneImpetech Global Business Center (IGBC)


IntroductionImpetech is one of most innovative IT Company, which works on Business Solutions and Total Customer Satisfaction. We provide products and services for automating business needs. We do provide professional consulting across a number of specialty areas and industry verticals, establishing success in all sectors. Provides successful, innovative technology solutions to business challenges you face.

After severing so many years we decided to promote small and large scale customer and young entrepreneur to achieve there dreams and started a secondary line of business know as IGBC (Impetech Global Business Center). Where in we provide all kind of IT Infra Services & Support to empower your business.

Information Technology Infrastructure ServiceITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical framework for identifying, planning, delivering and supporting IT services to the business.

Benefits :- Improved IT services- Reduced costs- Improved customer satisfaction through a more professional approach to Service delivery- Improved productivity- Improved use of skills and experience- Improved delivery of third party service.SLA driven frame work Dedicated Ticketing System

No matter how big or small your organization is, we are always here to help you

We understand your business challenges and needs

IGBC helps to Cut down your Operation Cost

Save Even if its a penny

Happy to Support Service Delivery Team 24 X 7

Dedicated Support Team & Ticketing System

SLA based Service

Project Proposal (Partner Model)Service & Support :

IGBC Team would be taking care of all Service & Support responsibilities and will engage vendors to provide such services. IGBC Support Desk (Online / Off Line / Voice) : would be available to raise tickets for all kind of issues.IGBC SDM (Service Delivery Manager) would be the second point of contact to address all service related issues. Each premises would be having dedicated SDM and available 24 X 7 for customer escalation. IGBC BCP (Business Continuity Planning ) team would be available to address issues / concerns raised by Customer incase the issues not been addressed on time as per SLA by vendors. Vendor evaluation program to be conducted by ITIS Team.

Project Proposal (Partner Model)A fix bid / T&M contract would be signed between Construction company & IGBC for Managing Service delivery.Commercials:

Sub-Lease Model : (Duration : 10 - 25 Years) IGBC would be having rights to advertise / Quote /rent / lease out the premises to companies . A Base rate to be finalized between both the parties for Unfurnished / Furnished premises . IGBC team will be adding a consulting fee before quoting the same to customer. All customer enquiries to be redirected to IGBC presales team.

Out rate:IGBC would be charging resource cost based on the engagement model. Incase there is a fix bid contract then IGBC project management team will provide the cost, based on the facility / amenities. Rates may very based on project / Location.

Thank You !Contact Us :Impetech Global Business centerGanadhish Empire, Rahatni Corner, Pune - 411027

Phone : 020 - 60505588 / 99 / 77Email: [email protected]