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IEE/10/380/SI2.589427 CONURBANT An inclusive peer-to-peer approach to involve EU CONURBations and wide areas in participating to the CovenANT of Mayors
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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

Mar 27, 2015

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Page 1: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

CONURBANTAn inclusive peer-to-peer approach to involve EU

CONURBations and wide areas in participating to the CovenANT of Mayors

Page 2: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

STP S.A. Alba Iulia

A GOOD PRACTICE EXAMPLE

Page 3: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

PUBLIC TRANSPORT COMPANY

ALBA IULIA

a private company, founded in 1979 as a former state owned

company

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We, Public Transport Company Alba Iulia are trying from a few years to raise the standard of local transport in the 21st

century.

We did invested a lot in recent years in modern buses, a new washing station, a

new filling station and we are doing efforts to improve our STI*.

* STI – Intelligent Transport System, according with the Directive 2010/40/EU

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Intelligent Transport Systems (ITS) are advanced applications which without

embodying intelligence as such aim to provide innovative services relating to different modes of transport and traffic

management and enable various users to be better informed and make safer, more coordinated and ‘smarter’ use of transport

networks.

Page 6: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Directive 2010/40/EU is mandatory in all UE country’s.

Member States shall bring into force the laws, regulations and administrative

provisions necessary to comply with this Directive by 27 February 2012.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Our aim is that

the citizens of our city can circulate in comfortable, clean, adequately heated and ventilated, with a facile access for people with disabilities and complying with a schedule that is almost second.

Page 8: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Our aim is that

the citizens of our city can circulate in comfortable, clean, adequately heated and ventilated, with a facile access for people with disabilities and complying with a schedule that is almost second.

Page 9: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We care about our customers' convenience.

Our fleet of about 90 buses, most of the latest five years, with reduced

environmental impact, air conditioning and supplementary heating system.

Page 10: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Almost 30 % of our busses are Euro 4 and Euro 5

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Our newest bus is an open deck two floor bus

DOUBLE

DECKER

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

In accordance with the Law of

local public transport services, Law 92/2007 art. 14:

local public transport services is achieved through a specific public utility

infrastructure, with transport vehicles, which together forms the

local public transport system.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

The transport structure

comprise buses and infrastructure of utilities (special

equipment tracking in traffic, etc.)

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

In accordance with the requirements of

SR EN 13816:2003 measurement indicators

and real-time performance requirements for the SR EN 15140:2006

continuous measurement of performance indicators with have implemented a

automated data collection for the entire transport network.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

GPRS communication system provides each vehicle with the two monitoring

stations, which allows optimizing the route depending on traffic congestion, damage or injury. Because this system can guarantee passenger safety by allowing emergency

calling (112) authorities: rescue, fire, police or gendarmerie.

Page 16: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

The GPRS communication system gives information about

the position of the vehicle. The data is than used to

get the information on the display information table

in the stations.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

The GPRS communication system is unique in Romania. We are able to inform the client waiting in the station with a good accuracy about the time that he has to wait until the

next bus arrives.

The particularity of the system consist in that, that the whole transport network is filled with GPS circles, with a radius of about 50

meters, along the network.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Once the bus is between two GPS circles, we have to differentiate between:

• the situation when the bus is moving (the information pane indicate the time

in minutes, for example 0007)

and

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

• the bus is around the station, but is not moving, the sign on the table is <<++

• the bus is not around the station, but is not moving, the sign on the table indicate the

approximated time, followed by << (for example 07<<)

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Once the bus has entered the station’s circle, on the information panel in the station the time signs will change into <<<< , which means that the bus will arrive in less of one

minute.

The same data is used to inform about the next station, in the bus. The information

panels are dynamic.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

The information table in the station

Page 22: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

From this year on, we have introduced the vocal announcement system, which inform

audible the client in the station with the time to arrive the next bus and on which

line. This is very helpful for the people with visual disabilities.

This is named “VOICE BOX”.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Part of the informatics system is the ticketing system

We are using tree methods to sell tickets to our customers.

We are using special paper tickets, sold from automated devices in the stations,

special places or in the bus.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

2. We are using special cards (contactless), sold from special places.

The same cards can be used to pay another’s person trip.

They can be also used as pre-pay subscriptions.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Both of the two ticketing methods mentioned above operate with

the dual validation device on the bus.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

The back of the cards is high quality printed in Germany. We are printing,

as part of the mobility card manufacture, only the main face of the card.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

3. SMS* ticketing.

*Short Message Service (SMS) is a text messaging service component of phone, web, or mobile communication systems

Page 28: IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011 CONURBANT An inclusive peer-to-peer approach.

IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Part of our concern about our clients, we have

adopted the 1 hour trip time.

Once you have validated your ticket, your card or you have purchased a

SMS ticket you can travel with our buses one hour,

on all lines.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We are looking for the implementation of the latest technologies, the best practices

around the world to achieve our goals.

Part of this process we have implemented and certified various

management systems, according with international standards.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

In the centre of our work is the customer satisfaction.

Nowadays we are part of an European Project, co-funded by I.E.E. (Intelligent

Energy Europe). The project acronym is

ENERQI aims to improve public transport by using observations of

customers regarding quality.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

In order to achieve customer satisfaction,

we provide different methods for the clients to communicate with us.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Maybe one of the most revolutionary methods is the free of charge phone line.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Another method is by using our web site.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Buses are also equipped with a camera for monitoring doors and passenger safety.

The video camera The video display

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We have built our own fuel filling station.

The filling process is fully automated. All the busses have a own identifying device.

Once the bus is on the platform, the station can validate the filling. The amount of fuel, the license number of the bus and together with the name of the driver are passed to the station PC. We can analyze the fuel

consumption of the bus in real time.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We have a next generation washing facility that allows us provide in service busses

washed twice daily.

We are using for the cleaning of the inner of the bus the latest technologies, which has emerged from commercial aviation.

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

In this year we have become the owner of the main bus station of the city of Alba Iulia

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

We are aiming to build a new one, placed instead of the old one, which is intended to be

a node between the local, county and national transportation systems

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Thank you for Your Attention!!

Eng. (PhD) Dan DARJA

Technical Manager STP S.A. Alba Iulia

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IEE/10/380/SI2.589427 Project Meeting and Training Session with Study Tour Alba Iulia - November 2/3/4 2011

Questions?