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Hybrid Leadership Across Generations

Feb 06, 2018

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    Hybrid Leadership:Leading Through the Ebb and Flow of aMulti-Generational Workforce

    Dr. Janet Durgin

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    This presentation presents realisticchallenges leaders face in relation to

    understanding how to effectively lead inthe mixed, contemporary, generationalworkforce of today.

    Hybrid Leadership~

    Purpose

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    Traits and trends: from Boomers to Yers and Zers -the

    history of Americas future

    Solving the generational puzzle: Boomers to Bloggers,myths or realities?

    The generation collision: collision or collaboration?

    One piece at a time

    Executive Summary

    Hybrid Leadership~

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    Hybrid Leadership~

    In order to lead effectively, leaders mustseek to understand the past, present andfuture generations to know how historyprecedes and influences those generations

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    The Colonial Cycle: 1580 1700 (600,000)

    Puritans, Cavaliers, Glorious, Enlighteners

    The Revolutionary Cycle: 1701 - 1791 (8,000,000)

    Awakeners, Liberty, Republicans, Compromisers

    The Civil War Cycle: 1792 - 1859 (50,000,000)

    Transcendentals, Gilded, Progressives

    The Great Power Cycle: 1860 1942 (200,000,000)

    Missionaries, Lost, G.I.s, Silenters

    The Millennial Cycle: 1943 2069

    (180,000,000 340,000,000 projected by 2025)

    Boomers, 13ers, MillennialsHybrid Leadership~

    The Cycles

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    G.I. Generation (G.I.ers) Born: 1901 1924 Type: Civic

    Silent Generation (Silenters) Born: 1925 1944 Type: Adaptive

    Boom Generation (Boomers) Born: 1945 1964 Type: Idealist

    Thirteenth Generation (13ers/Xer/Yers) Born: 1965 1990 Type: Reactive

    Millennial Generation (Millennials) Born: 1991

    Type: Civic (?)

    Hybrid Leadership~

    The Generations

    A generation is a cohort-group whose lengthapproximates the span of a

    phase of life and whose

    boundaries are fixed bypeer personality.

    (Strauss & Howe, 1991)

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    Radio Babies (Silent Gen)Baby Boomers (Boomers)

    Gen Xers (Baby Busters)

    Gen Yers (Generation Why)

    Millennials

    Largest Group: Gen Y (80 million) strong

    -Baby Boomers (78 million)

    -Silent Gen (63 million)

    -Gen X (48 million)(Bureau of Labor Statistics, 2000)

    Hybrid Leadership~

    Workforce Generations

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    Radio Baby (1925 1944) Baby Boomer (1945 1964)

    Remember when you can entertainyourself without a TV

    One day wanted to join Mickey MouseClub

    Remember when TV was black andwhite

    Knew who Elvis was before he woresequins

    Could stretch a buck 9 ways to Sunday Used a typewriter to write your termpapers

    Mowed your yard with a push mower Saw every episode of Leave It ToBeaver

    First car had running-boards on it Watched the 1stmans trip to the moonon TV

    Listened to Ricky Nelson on the radio

    Remember Woodstock

    Belief system shaped by:1) Parents views2) Community values3) Views of respected political leaders

    Belief system shaped by:1) Views of immediate family2) Friends values and views3) Political events

    You Know You Are

    (Gravett & Throckmorton, 2007)

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    Gen Xer (1965 1976) Gen Yer (1977 1990)

    Favorite movies were either Star Warsor ET

    Were using a computer by the time youlearned how to read

    Remember Atari and many hours ofAsteroids

    Have always had an answeringmachine

    Road trips with family meant riding

    backwards in the station wagon

    Had an antique record player and a CD

    was a givenTotally remember, like, the days of,like, gag me with a spoon

    Have always had cable TV with aremote control

    Know who shot JR Make your popcorn in the microwave,not on the stove

    Actually owned and played vinylrecords

    The Internet has existed as long as youremember

    Belief system shaped by:

    1) World events as seen on TV2) Friends values and views3) A handful of respected coworkers

    Belief system shaped by:

    1) Community values and lifestyles2) Grandparents views3) World events as seen on TV

    You Know You Are

    (Gravett & Throckmorton, 2007)

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    Enter the Millennials (1991)

    Generational Differences

    http://www.youtube.com/watch?feature=player_detailpage&v=i4JxRqWkNlQ

    http://www.youtube.com/watch?feature=player_detailpage&v=i4JxRqWkNlQhttp://www.youtube.com/watch?feature=player_detailpage&v=i4JxRqWkNlQhttp://www.youtube.com/watch?feature=player_detailpage&v=i4JxRqWkNlQhttp://www.youtube.com/watch?feature=player_detailpage&v=i4JxRqWkNlQ
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    Enter the Millennials (1991)

    What scenario describes your experience managingthem? (75 Million have now joined the workforce)

    You just explained appropriate corporate protocol only to discover theirquestionable comments and postings sprinkled throughout Facebook,

    FourSquare and Twitter

    You are perplexed by their informal communication style, both writtenand verbal, with seemingly cryptic acronyms and expressive emoticons

    You spent thousands of dollars on new technology for them; trained and

    accommodated them, only to see them leave for the seemingly coolercompany with a younger culture

    You keep seeing ear-buds when they're hanging out in the officeactually, why does it look like they're hanging out as opposed to

    working?

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    Hybrid Leadership~

    In order to lead effectively, leaders mustfirst be able to separate the generationalmyths from the realities

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    Radio BabiesAre afraid of change

    Are too old to work

    Baby Boomers

    Cant handle technologyAre too bossy

    Gen XersAre not loyal

    Have no work ethicsGen Yers

    Are extremely impatient

    Cannot add valueHybrid Leadership~

    Myth or Reality?

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    Boomers vs. Millennials

    Boomers vs. Millenials

    Right-to-entitlement syndrome

    Raised by parents who praised them for every little thingthey did

    Unrealistic expectations

    Used to machines doing everything they want

    Expect cutting edge technology

    Expect conflict-free workplace

    Need constant and continual feedback and praise

    Expect high salaries at entry-level

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    Hybrid Leadership~

    In order to understand how to bridge thegenerational divides, understanding of thecollisions must first be obtained

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    Debate over work ethics

    Work/life balance wanted by Gen Yers & Millennials

    Putting in their time

    Loyalty, trust, respect issues

    Career /state-of-the-art technology options

    Educational/training opportunities

    Relaxed dress codes

    Flex time/Telecommuting options

    Hybrid Leadership~

    Collision4-level generations working under one roof

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    Across Generations:Radio Babies: Express appreciation for their efforts

    Baby Boomers: Emphasize their need for input

    Gen Xers: Be straight forward and honest, focus on expected results

    Gen Yers: Emphasize business reasons for changes they are asked tomake

    Provide constructive feedback

    Focus on the issues

    Emphasize key points

    Be specific about what you think or want

    Acknowledge others point of view

    Avoid hot button language

    Hybrid Leadership~

    Collaboration

    (Gravett & Throckmorton, 2007)

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    Hybrid Leadership~

    So how do leaders build a bridge that willlead their multi-generational workers to thehalfway point? By building the bridge one

    plank at a time, carefully and strategically

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    Emotional Intelligence (EI) trumps IQ and tech skills?

    Yeah, right.

    Self-awareness : knowing ones strengths, weaknesses, drives,values, impacts on others

    Self-regulation: controlling or redirecting disruptive impulsesand moods

    Motivation: relishing achievement for its own sakeEmpathy: understanding others emotional makeup

    Social Skill: building rapport with others to move them indesired directions

    Hybrid Leadership~

    Broaden Your Horizons

    (Goleman, 2009)

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    Strive to understand the Millennial type and be willingto adapt your leadership styles to them.

    Key characteristics Millennials look for in leadership:

    Approachability

    Active listener

    Supportive and understanding work/life balance needs

    Integrity

    Mentoring ability

    Encouraging and supportive attitude

    Hybrid Leadership~

    Adapt to the Future Workforce

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    You must know yourself in order to lead effectively in amulti-generational workforce

    Do you know your

    Strengths and weaknessesHow you perform reader or listener?

    Your value system

    Where you belong

    What you can contribute

    Hybrid Leadership~

    Lets Get Personal,Manage Yourself

    (Drucker, 2009)

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    In order to lead effectively across multi-generations,

    leaders must:

    Seek to understand the past, present and future generations toknow how history precedes and influences those generations

    Be able to separate the generational myths from the realities

    Be willing to bridge the generational divides by seeking to

    understand the collisions and how collaboration can be found

    Build the bridge one plank at a time, carefully andstrategically, even if it means remodeling your own self

    Hybrid Leadership~

    Conclusion

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    Colvin, J. (2009). How to Build great leaders. Fortune, 160(11), 70-79.

    Drucker, P. (2009). Managing oneself. Harvard Business Review OnPoint,Winter 2009, 32-42.

    Goleman, D. (2009). What makes a leader. Harvard Business Review OnPoint,Winter 2009, 44-53.

    Gravett, L, & Throckmorton, R. (2007). Bridging the generation gap. Franklin

    Lakes: Career Press.

    Strauss, W, & Howe, N. (1991). Generations: the history of America's future,1584 to 2069. New York: Harper Perennial.

    Hybrid Leadership~

    References