Human Communication Training and Consultancy: Signature Consulting Company Presentation

ALL ABOUT

COMMUNICATION DISCOVER WHAT SIGNATURE CAN DO FOR YOU

Signature is a training and consulting company founded in Istanbul in November 2011. Signature works exclusively on communication training: We specialize in helping people improve their communication skills. We work with the teams and the individuals, offering training programs, consultancy services and workshops for corporate groups. Our expertise lies in helping people build a refined communication style and use communication more effectively. Effective communication is the key to success for individuals and for companies. Through effective communication, we can help people and organisations build a better future. And this is a better world. All Signature programs and facilitations are available in Turkish, English and French.

We offer seven different program titles which can be combined or delivered separately. Both our program modules as well as the duration of our programs are fully customizable according to your needs.

o Let Your Personal Brand Shine

o Smart Communication

o Strategic Conflict Management

o The Best Team

o Social Media and Your Employees

o Working and Living in Turkey (for expat managers)

o Facilitations for Strategic Meetings

Signature can also help you with the localisation of your globally-launched training program or red-box modules, acting as your local training partner.

TRAINING PROGRAMS PROGRAM DETAILS AND OUTLINES

OUR

In today’s business world, a strong professional image is one of the most important factors that promote professional success.

Accredited by London Image Institute, one of the world’s most renowned image consulting institutions, this program is designed to help the participants take their personal brand to the next level and to position it in the best way possible.

We can help people understand and achieve a strong personal brand by improving and enhancing their natural talents, and linking their appearance to their authentic self.

We cover the ways of reflecting a strong and consistent professional image, from a wholistic perspective that includes appearance, behavior and communication. The programs includes practical tips and techniques that will help individuals benefit from a positive change immediately.

Next page > Outline of the program

Outline of the Program

ABC of Image: Appearance / Behavior / Communication

The messages we give to the outer world

A high-impact personal brand

Credibility and authority

Your personal SWOT

The core of you: On which assets will you build your personal brand?

Image Enhancing Tips and Techniques

Your personal brand and your company brand

Business protocol, networking and etiquette in business life

Your personal brand on social media : How to manage

Smart Communication COMMUNICATION SKILLS TRAINING PROGRAM

Mastering how and when to communicate is one of the most important skills one can learn.

Our communication skills have direct impact on our success in professional and private life, on our business results, on our relationships with others.

This program on communication skills helps individuals understand their own communication style as well as the style of others, building an awareness around how to use these personal differences in a constructive way and how to be an effective communicator. Next page > Outline of the program

Outline of the Program

What is communication and why is it important?

How does communication function?

Why do we need “Intelligent Communication”?

Barriers to Intelligent Communication

Your natural communication style: Individual Profiling

Different Communication Styles

Communication Skills in Hard Times

Intelligent Communication Model

Essentials of written communication

Communication on Social Networks

A model for effective feedback

Strategic Conflict Management TRAINING PROGRAM FOR MANAGING CONFLICTS EFFECTIVELY

Conflict is a common occurrence, even within the best run organizations. It can be a productive way to get better solutions to real problems. However, when poorly managed, it also has the potential to threaten the corporate environment. The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world's best-selling instrument for understanding how different conflict-handling styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI assessment is a key tool for managers, team leaders, and human resources experts to gain practical insights to more easily manage, or even avoid, future conflicts. Companies have used the TKI to manage conflict, develop skills, coach employees and train leaders. TKI is a key tool to improve your organization's ability to manage conflict effectively. Next page > Outline of the program

Outline of the Program

How do you normally respond to conflict? The TKI measures five conflict-handling modes that show how you deal with conflict: competing, collaborating, compromising, avoiding, and accommodating. What is conflict?

Types / Reasons of Conflict

Attitude / Behavior Cycle

Thomas Kilmann TKI > Your natural conflict mode

Different conflict modes

Intelligent Conflict Management: Choosing an approach

Constructive Conflict Management Model

A Model for Effective Feedback

The Best Team TRAINING PROGRAM FOR BETTER TEAMS

Teamwork has always been an important part to the success of any business. Whether it is one team that runs a company or several at multiple locations, teams are responsible for working together to accomplish a common goal.

Improving Team Communication The most effective teams have members who understand themselves, as well as each other. By understanding the keys to communicating with others based on behavioral styles, team members can become more effective and increase overall productivity. In this workshop, we also identify the strengths of each team member to be sure everyone is in a position to contribute to team success with their fullest potential.

Our Workshop Our workshop helps you build effective teams since it considers each team member’s individual behavioral style to determine the team’s dynamics. It serves for team building, for the growth and development of team members, for successful team management and communication and team effectiveness analysis. Next page > Outline of the program

Outline of the Program

Human behavior: Why do we behave in a certain way?

Perception and the power of perception

Jung – Fundamental Types

The Colors of Insights

Profile Analysis: Adapted and Natural Behavioral Styles

Understanding oneself and Understanding others

Strenghts and weaknesses of each behavioral style

Communications Do’s and Don’t’s

Team Style Blending: What are our team’s strengths?

Adapt and connect to create a strong team

Developing usable interpersonal strategies

Our Team Wheel

An online assessment is filled out by each participant before the workshop and an individual report is delivered during the workshop.

Social Media & Your Employees CONSULTING PROJECT FOR SOCIAL MEDIA AWARENESS

With an increasing popularity, social media creates great opportunities for the business world. Many brands now have a digital marketing strategy in addition to their conventional marketing strategy. We see that our employees also using social media more and more and they become members of popular social networks such as Facebook, Twitter or LinkedIn. Although this may have advantages like increased communication and easier access to information at the beginning, employees who do not have necessary competencies to capture the dynamics of social media become a risk factor for themselves and the companies they work for. This is why, it is now of crucial importance that the companies establish the necessary guidelines and policies for the social media usage of their employees. The way to do this is to create a social media awareness. Our Social Media Awareness consulting service is designed to help you use the social media in the best way possible. Next page > Outline of the program

Outline of the Consulting Project

Social Media Inventory

The social media inventory analyses the presence of your employees in social media and their behavior patterns. It is the basis of the social media awareness project. Social Media Inventory also helps you discover how to use your employees’ social media presence to support your brand, by transforming them into your Brand Ambassadors.

Social Media Policy Making

Social Media Awareness Training

Based on the Social Media Inventory and one-on-one interviews with a group of employees, a fully customized Social Media Policy is designed for your company. The Social Media Policy aims to guide your employees on their social media presence and define the rules that will minimize the risks associated with it.

One of the success factors of the Social Media Awareness is to increase the awareness of the employees on social media and social networks. Our training program not only provides detailed information on the social media policy of your company, but also helps your employees become well-trained individuals who are capable of making the most of the social world.

Working and Living in Turkey INTERCULTURAL TRAINING PROGRAM FOR EXPAT MANAGERS

It is such an amazing experience to work in a different culture and in a different country. Several changes changes happen in your life at a time: Your work, your team, the city you live in, the business culture. Even the simplest things are not the same. It is in your hands to turn this new adventure into a great experience. Doing business in another country also offers its own unique set of challenges. A good adaptation to the business culture in which you work, is an essential element of your business success. Like in many countries, Turkish business and social culture offer a lot of benefits to those who can understand and read the cultural codes effectively. It is, therefore, very important to develop an awareness around it, to understand the dynamics, the unwritten rules and codes. This is the purpose of our one-day «Working & Living in Turkey» program. Focusing on the business culture in Turkey, this program equips you with the knowledge, tips and techniques in order to work more efficiently with your Turkish colleagues and to manage your business successfully. Next page > Outline of the program

Outline of the Program

Culture and business cultures introduction

6D Cultural Model of Hofstede

Your cultural profile: Your Hofstede profile and that of the countries you lived in

An introduction to Turkish culture

Current political and economic panorama

Turkish business culture, organisation structures and attitudes in the workplace

Management and business etiquette

Communication, meeting and negotiation styles

Managing a Turkish team

Practical solutions for the challenges

Facilitations for Strategic Meetings

A facilitator plans, guides and manages a group event to ensure that the group's objectives are met effectively, with clear thinking, good participation and full buy-in from everyone involved.

Facilitation empowers collective thinking, which is an enriching process that affects the content, the quality and the outcome of the meetings tremendously. It makes every voice heard, bringing several perspectives together.

At Signature, we offer facilitation services for your strategic meetings in order to produce desired outcomes and turn your meetings into a success.

o We plan and design the meeting process o We select the tools that best help the group progress towards the desired outcome. o We guide and control the group process to ensure that there is effective participation,

the participants achieve a mutual understanding, their contributions are considered and they share responsibility for the outcome.

o We ensure that outcomes and questions are properly recorded and a set of actions is defined.

Member of International Association of Facilitators (IAF)

www.signature-tr.com I [email protected]

istanbul cad. bora sokak 1P1/5 gokturk istanbul turkey

t: +90 212 322 90 09