HRPA Presentation on 7 Essentials for Managing Virtual Teams_Final

7 Essentials for Managing Virtual Teams

Dana E. Jarvis, MPA, MSWAdjunct Professor,

Duquesne University

• 17 Years of Leadership Experience• Former U.S. Marine• Management Consultant• Human Resource Director• Adjunct Professor• Speaker and Writer• Husband and Father• [email protected]• www.danajarvis.org

Meet Dana E. Jarvis, MPA, MSW

Open-Space Environment – Cisco

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The 7 Essentials for Managing Virtual Teams

7 Essentials for Managing Virtual Teams

1. Building and Sustaining Trust2. Stimulating a Culture of Excellence3. Establishing & Executing Purposeful Goals4. Accelerating Peak Performance5. Proactively Engaging Employees6. Embracing Dynamic Change7. Maximizing Technology

1. Building and Sustaining Trust2. Stimulating a Culture of Excellence3. Establishing & Executing Purposeful Goals4. Accelerating Peak Performance5. Proactively Engaging Employees6. Embracing Dynamic Change7. Maximizing Technology

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#1 Building and Sustaining Trust#1 Building and Sustaining Trust

Strategic On-Boarding Part of Team CulturePersonality Assessment for Virtual TeamCreate Ultimate Win-Win ScenariosEstablish Core Values & Code of EthicsRigorously Follow Ethics and ValuesValues & Ethics TrainingRules of Engagement and Communication

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#2 Stimulating a Culture of Excellence#2 Stimulating a Culture of Excellence

Self-Generating Learning CirclesTop Performer Analysis & ReplicationAdult Learning Practices IncorporationHall of Fame Teamwork Mentality1% Improvement/Daily = Walt-365The Virtual New Idea FactoryVirtual Team Legacy of Awesomeness

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#3 Establishing & Executing Purposeful Goals#3 Establishing & Executing Purposeful Goals

Understand Personal Leadership StyleStrengths-Based ApproachSMART Goals and The End GameWorld-Shaking BHAGGet Leaders & Team On Board with CultureExecute on Goals to Build MomentumMaximize Action Workouts

7 Essentials for Managing Virtual Teams#4 Accelerating Peak Performance#4 Accelerating Peak Performance

Fanatical Focus on MeasurementConduct a SWOT AnalysisStructured Scorecard with Solid MetricsUSMC Values as a SpringboardStrong Sense of ResiliencyComplete Virtual World ImmersionUtilize Benchmarking for Success

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#5 Proactively Engaging Employees#5 Proactively Engaging Employees

Be a Student of Human NatureEmployee Engagement ResearchDiscover Teachable MomentsEffective Communication ChannelsEmphasis on Diversity EngagementCoaching and MentoringSuccess Celebration Importance

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#6 Embracing Dynamic Change#6 Embracing Dynamic Change

Key Aspects of Change on Virtual TeamMentality and Culture to Embrace ChangeMake “What if?” Part of Team’s LanguageVirtual Lab to Test Drive IdeasInsight on Psychology of ChangeResistance to ChangeGenuine Conflict Resolution

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

7 Essentials for Managing Virtual Teams#7 Maximizing Technology#7 Maximizing Technology

Best-Fit Scenarios for Technology NeedsSolid Technology Support SystemOngoing Training on Technology ToolsSocial & Business Online NetworkingUse of Weblogs and/or WebsitesChannels of Visibility in Virtual WorldInnovation Perspective within Technology

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

The Virtual Team: Extreme Success

Source: Jarvis, D. The 7 Essentials for Managing Virtual Teams. University Readers, San Diego, CA (2010).

Questions?

Thank-YouDana E. Jarvis, MPA, MSW

[email protected]

www.danajarvis.org