How to select your new SSC site in Hungary? by Dr. Balazs Csorjan Xanga Office Park, Debrecen
Aug 20, 2015
How to select your new SSC site in Hungary?
by Dr. Balazs CsorjanXanga Office Park, Debrecen
[overview]
track record
labour market
office markets
infrastructure
locations
[hungary]
low-cost location inside the EU market
geographical and cultural nearness
leading industries: automotive, pharma, electronics, SSC, tourism, food
[SSCs in hungary]a proven track record
[SSCs in hungary] a non-comprehensive listing
industry association: www.hoa.hu
[overview]
track record
labour market
office markets
infrastructure
locations
[university students]
[SSC employees]
[wages]
€12k in Budapest, annual gross salary for carrier-starter operator with 2 foreign languages
€8k outside Budapest >> 30% cost saving
trend: Budapest becomes more and more expensive
[overview]
track record
labour market
office markets
infrastructure
locations
[office supply]
over 3 million sq.meter office stock in Budapest: the largest market in Central and Eastern Europe
100k sq.meter in Debrecen: SSC-focused office parks
other cities: microscopic/non-existing office markets, built-to-suit solutions
[office costs]
Budapest: €13/sq.m/month (14.5€/sq.feet/year) average rental fees, 0.5-2€/sq.m/month service charges
Debrecen: €8/sq.m/month (8.9€/sq.feet/year) average rental fees, 0.5-2€/sq.m/month service charges
other cities: customized agreements
[overview]
track record
labour market
office markets
infrastructure
locations
[air access]
Budapest Airport: the 2nd largest hub in Eastern Europe, more dozen daily flights inside Europe
Debrecen International Airport: strong air cargo focus; passenger flights to Western Europe and to Mediterranean Sea
[international schools]
Budapest: more international schools in more languages (English, French etc)
Debrecen: international school in English from 2013; bilingual high schools and grammar school
other cities: bilingual (e.g: English-Hungarian) high schools
[telecom]
free market, competing service providers
high broadband access in all cities
at least 2 service providers in all relevant facilities
[industry associations]
HOA Hungarian Outsourcing Association
: strong impact on labour market regulations; networking events e.g: 2012 Annual International Conference on talent management
ICT Association of Hungary
SEE YOU THERE
[overview]
track record
labour market
office markets
infrastructure
locations
[budapest]
leading universities: Corvinus, ELTE, Budapest Tech
more than 90 SSC/BPO companies in every field; approx. 40k employees
office market benchmark: Vaci street corridor (underground access, 12-14€/sq.m/month average rental fees)
[debrecen]
8 SSC/BPO companies in IT/telecom support, customer service, FSSC, HR SSC
2k+ employees, numerous foreign languages
University of Debrecen: the largest one outside Budapest, 33k students, including 4k+ international students
leading office centers: Xanga Office Park (>> on-site SSC trainings), Lion Office Center
[miskolc/szeged/pecs]
large universities: University of Szeged, University of Pecs - almost 30k students on each one, University of Miskolc: 14k students
some SSCs are present; employment: under 1k
quickly available offices could be a problem; built-to-suit office developments
Thanks for your attention!Do not hesitate to email your questions: