How to recruit, train and motivate employees

1

How to Recruit, Train and Motivate Employees

We’ll start soon

2

What we’ll discuss

• Where to find great employees

• What employees want from your small

business

• Employer Legal Obligations

• Orientation programs

• Developing a great team

• Motivation Inspiration and leadership

3

To succeed in business you need to employ the best people you can afford

4

Have a clear idea of what the person will do

• Develop a Job description

–Hours

–Responsibilities etc.

• What qualifications and experience will the

person need?

• People skills will they need to have?

Before you employ somebody new you need to plan

•Planning•Budgeting•Managing•Communication•Monitoring•Reporting

5

Where do you find people?

• Your employees

• Your network

• Websites and social media

• Lure good employees from your competitors

• Local government agencies

6

• Identify your personal skills

• Find people with complimentary skills

Start-Up Phase

7

The Interview

Ask

• Why do they want this job?

• What are their goals and dreams?

• What do they think they could to contribute to your

business?

• How they will deal with a situation and how they have dealt

with this in the past?

• What have been their most significant accomplishments in

their previous jobs

Know which skills are critical for

the job

8

The Interview

Ask yourself

• Does the person have the right personality traits to do the job?

• Will they get along with other employees in your company

• How do they communicate verbally and in writing

• Can they solve problems

• Do they have positive energy

Know which skills are critical for

the job

9

Don’t ignore your instinct. If it doesn’t feel right don’t employ them

Don’t make emotional decisions get a 2nd or even 3rd person to interview the candidate

10

• Ask yourself these questions about the person

your employing

1. Do they have the right attitude

2. Do they have similar values and principles

3. Will they fit in with the company culture

4. Do they have the right business skills and

people skills

5. Are they teachable and prepared to learn

11

What do employees want?

• To work in a friendly, caring environment

• To have a secure job

• To be paid a fair wage

• Recognition for good work

• Fair management

• To participate in decisions that affect them

• To make a meaningful contribution

• Clear expectations

12

The Legal Details

• Reasonable non-compete agreement

• May need a nondisclosure agreement

• Every employee needs a contract of

employment include:

– Compensation

– Job description

– Benefits

– Stock options

13

Employing Contractors

Employing contractors:

1. Be aware! The government is cracking

down on small business owners that

set up “contractors” who should really

be employees on the payroll

2. You are deemed to be the Employer if

you control hours of work, equipment,

tools & office space and list of clients

14

Now That You Hired Someone• Develop a simple orientation program that

introduces the new employee to your company. Tell them about:– Your business vision – Your company values and principles– Company rules and policies

Introduce them to co-workers, key customers and suppliers

– Assign them a mentor/coach– Encourage them to ask questions– Invest the time to train them

15

Train Your Employees Regularly

• Make training an important part of your

business culture

• Train your employees regularly

• Train employees to run relevant

business systems

• Training helps keep employees

motivated and improves their

performance

16

Motivating Your Staff

• Ask your staff what motivates them

• Schedule regular performance appraisals

– Monitor performance over the last 90 days

– Develop performance goals for the next 90 days

• Listen to your staff

• Develop a caring attitude

• Be likeable

• Have fun

17

Build a Great Team

• As your business grows develop a great team of

motivated people. Your job is to lead these people

• Be friendly with your employees but don’t try to be their

friends. There is a big difference

• Look for people that bring a skill or talent that will

strengthen your team and grow the business

18

Be a Great Leader

• Your job is to:– Focus on the business vision and goals– Inspire your people– Develop relationships with employees,

partners, customers and suppliers– Keep innovating

• Truly care about your people• Focus on the customer• Work on the business, not in it

19

The Power of Praise

• Find something to praise in every

employee

• Use praise spontaneously and

frequently

• Praise efforts, not just

achievements

• Praise initiative

• Praise individually and publicly

20

1.Be a good coach

2. Empower your team and don't micro-manage

3.Express interest in employees' success and well-being

4.Be productive and results-oriented

5.Be a good communicator and listen to your team

6.Help your employees with career development

7.Have a clear vision and strategy for the team

8.Have key technical skills, so you can help advise the team -

Roll up sleeves and work side-by-side with team, when needed 

8 Habits of Highly Effective Managers

21

Please support our sponsor

22

• ADP is the leading provider of payroll, HR, and time and attendance

management services.

• They offer payroll solutions for small business, all you need to do is

transmit your payroll details and they'll do the rest

• Telephone payroll: simply place a call or fax every pay period and tell

them how many hours each employee worked

• pay@work: convenient and secure web-based payroll application

• Comprehensive Outsourcing Solutions: ADP acts as your virtual payroll

department

23

• Take advantage of this ADP exclusive offer to BizLaunch

members

• Call Amy Sears today 1.866.479.6722 x7030102 and

mention the "BizLaunch" offer, or email

[email protected]

24

Join Our Community

Blog.Bizlaunch.ca

facebook.com/bizlaunch

twitter.com/bizlaunch