How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1 Page 1 Issue date: 2009-10-02, Security Class: Public How to handle Competence Questions in a Labour Market crisis? A Company Perspective. Geoff Glover, Vice President HR, Talent Management
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1 Page 1 Issue date: 2009-10-02, Security Class:
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How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 1Issue date: 2009-10-02, Security Class: Public
How to handle Competence Questions in a Labour Market crisis?
A Company Perspective.
Geoff Glover, Vice President HR, Talent Management
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 2Issue date: 2009-10-02, Security Class: Public
Crisis
What
Crisis?
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 3Issue date: 2009-10-02, Security Class: Public
The Global Automotive Industry – “The Good, The Bad and The Ugly”.
The Good.The automotive industry forms the backbone of the EU economy:
• More than 12 million families depend on the sector for employment;
• Association des Constructeurs Européens d’Automobiles or European Automobile Manufacturers’ Association (ACEA) members yearly invest € 20 billion in R&D, or 4% of turnover;
• Net auto exports are worth € 42.8 billion;
• Vehicle taxes deliver € 381 billion to governments – 3.5% of EU gross domestic product.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 4Issue date: 2009-10-02, Security Class: Public
The Bad.Approximately 20 million units surplus per year.Equivalent to 33% of installed capacityEquivalent to the whole of the European capacity
• All makes• Every country
The Global Automotive Industry – “The Good, The Bad and The Ugly”.
Sweden France Belgium UK Germany Italy Russia Spain Czech Republic Hungary
•Vulnerable capacity is in North America – Western Europe
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 5Issue date: 2009-10-02, Security Class: Public
The Ugly.
The Global Automotive Industry – “The Good, The Bad and The Ugly”.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 6Issue date: 2009-10-02, Security Class: Public
Customers, Customers, Customers!!
Brazil
3% of world population
198 m people
2,5 of world GDP
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 7Issue date: 2009-10-02, Security Class: Public
The Cost of Doing Business.
HOURLY WAGES (US$)
-10
-5
0
5
10
15
20
25
30
35
40
2005 2006 2007 2008 2009 2010
US
$ /
h
Sweden Belgium United StatesUnited Kingdom Germany ItalyHungary China India
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 8Issue date: 2009-10-02, Security Class: Public
Asia’s Entry onto the Global Stage
source: Fortune
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 9Issue date: 2009-10-02, Security Class: Public
China’s Entry onto the Global Stage
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 10Issue date: 2009-10-02, Security Class: Public
For European Companies to compete successfully in the global economy, they will need to compete on the basis of:
• Premium products• High quality• Innovation• Lean organisations - high productivity to offset cost disadvantage• Sustainable development solutions• Rapid development• Superior service dimension
European Competitiveness
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 11Issue date: 2009-10-02, Security Class: Public
Competence is the key
Competence
Competence is:KnowledgeExperienceSkillsBehaviours
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 12Issue date: 2009-10-02, Security Class: Public
Competence is the Key
High Competence DeliversExponentially Higher Productivity
“McDonalds” “Manufacturing operator” “Computer-game development”
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 13Issue date: 2009-10-02, Security Class: Public
The Knowledge Age
Agrarian Revolution - Industrial Revolution – Post Industrial or Information Society
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 14Issue date: 2009-10-02, Security Class: Public
Total 18-year-old population on 1 January each year
Sweden
90
95
100
105
110
115
120
125
130
135
Th
ou
san
ds
Projection
Demographics in Europe threatening the
supply of Competence
Source: Eurostat
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 15Issue date: 2009-10-02, Security Class: Public
Attitudes in Europe threatening the Competence supply
Käl
la:
RO
SE
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 16Issue date: 2009-10-02, Security Class: Public
Supply development indicatorIndicating trends in the supply of human resources in MST
(accounting for demography, educational attainment and choice of MST education)
US
A
Ja
pa
n
Sw
ed
en
Un
ite
d
Kin
gd
om
Ge
rma
ny
Fra
nc
eIta
ly
Ne
the
rla
nd
s
Be
lgiu
m
Ire
lan
d
Po
lan
d
Fin
lan
d
Eu
rop
e
-3
-2
-1
0
1
2
3Extremely positive
Very positive
Positive
Insignif icant
Negative
Very negative
Extremely negative
Attitudes in Europe threatening the Competence Supply
Källa: ERT
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 17Issue date: 2009-10-02, Security Class: Public
Number of applicants to science and technology preparatory
upper secondary school education (ISCED 3) in Sweden
17 549
23 134
17 000
18 000
19 000
20 000
21 000
22 000
23 000
24 000
Applicants
Attitudes in Europe threatening the Competence Supply
Källa: Skolverket
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 18Issue date: 2009-10-02, Security Class: Public
Attitudes in Europe threatening the Competence Supply
Number of first hand applicants to higher education in Mathematics, Natural Science and
Technology in Sweden
0
5 000
10 000
15 000
20 000
25 000
30 000
35 000
1998 1999 2000 2001 2002 2003 2004 2005 2006
År
An
tal
Year
Number
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 19Issue date: 2009-10-02, Security Class: Public
The Education gap is Closing.
source: OECD, Deutsche Bank Research
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 20Issue date: 2009-10-02, Security Class: Public
VCC’s Competence
Needs
EmployabilityCore subjects
Diversity / Equal opportunitiesGeneric competencesLeadership Capability
CompetitivenessBusiness Relationships management
Modern Production-system/Global Business Acumen
Value Stream AnalysisStrategic Capability
Lean Thinking6 Sigma
FlexibilityChange Management
Hybrid techniquesService solutions
ElectrificationEnvironment
Safety CAD
Qualifiers
EfficiencyChange Volvos Learning Agenda
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 21Issue date: 2009-10-02, Security Class: Public
Our Strategic Challenge “More for less”
In a “more for less” environment, more learning development needs but less resources available to support (due to intense global competition).
How are we tackling within Volvo:People not just sent on training on adhoc basis
Competence Management Framework to clearly define what competences are needed to meet our business needs going forward. Strategic competence tool to identify those competences which are key to our future.
Generic employee and leadership competences identified to support desired workculture.
Target training interventions, based upon “value add” prioritisation
Primary responsibility shifts from company to individual.
Company moves from provider to enabler.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 22Issue date: 2009-10-02, Security Class: Public
Our Strategic Challenge “More for less”
How are we tackling within Volvo:Experiential learning.
Relationships learning (mentorship and coaching).
Internal teacher network.
Knowledge capture/organisational learning
Knowledge communities (bloggs)
Suppliers – less, but more engaged, deeper partnerships with them.
Leverage technology for economies of scale, global reach, repeatable quality and to support learning when and how individuals prefer.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 23Issue date: 2009-10-02, Security Class: Public
KnowledgeKnowledge
SkillsSkills
BehavioursBehaviours
ExperienceExperience
Competenceis a combined
set of
Competenceis a combined
set of
NetworkNetwork
StudycircleStudycircle
Presentown workPresent
own work
Course/education
Course/education
ShadowingShadowing
Instructor/supporterInstructor/supporter
New/renewed
role
New/renewed
role
Welcomingtrainees
Welcomingtrainees
ProjectProject
Arrangeconference
/meeting
Arrangeconference
/meeting Reports,summariesReports,
summaries
RepresentingVCC
RepresentingVCC
IndividualcoachingIndividualcoaching
Analyticalwork
Analyticalwork
Receivestudy tours
Receivestudy tours
Being atrainer
Being atrainer
MentorshipMentorship
LeisureactivitiesLeisure
activities
Single pointlessons
Single pointlessons
Analysis ofown work
Analysis ofown work
Speakingpartner
Speakingpartner
Lectures,tradeshows
etc
Lectures,tradeshows
etc
Lecture formanager’smanager
Lecture formanager’smanager
Continuingeducation
Continuingeducation
PersonalreflectionsPersonal
reflections
eLearningeLearning
InformationInformation
FeedbackFeedback
“Learning in day-to-day” activities
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 24Issue date: 2009-10-02, Security Class: Public
Delivering Business Success through People
Affo
rdab
le Effective
Building Employee
Commitment
Leading and
Managing Change
Growing EmployeeCapability
Talent Management
Business Structure
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 25Issue date: 2009-10-02, Security Class: Public
BusinessObjectives
AndCompetenciesPROGRESS
Analysis Plan
Engage
Develop
The Wheel of TalentThe Wheel of Talent
Analyse, track and review talent status
Competence Management Employer of choice
and recruiting
Deploy talent
Employee
Engagement
Perfomance Management
Retention strategies
Learning and Development
Career planning
Reward and Recognition
Succession
planning
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 26Issue date: 2009-10-02, Security Class: Public
Need to look at “more for less” in a broader perspective.
Issues we identify with doing business in Europe are as large a problem for the European Union countries as for us.
Reason: To solve their competence supply problem companies can decide to offshore more and more of their activities where the customer growth/available skills are
Result: economic decline in Europe.
We are prepared to work in partnership with others to solve this issue.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 27Issue date: 2009-10-02, Security Class: Public
HOW are we prepared to move ahead ?
• In partnership with others for the good of multiple stakeholders- Volvo, PES, our suppliers, other companies, universities, young people.
• To organise learning activity through Government Technical Specialist Colleges, like GTG, to make it available as a standard learning set to other companies, students at the Specialist College, or to other colleges- shared with them by the Specialist College.
• To work with others to develop blended learning solutions such as e-learning, so that learning solutions can have reach throughout Sweden/Europe and be sustainable.
• To work with Government agencies to establish accreditation standards around occupational learning, which could form the basis of a national or European standard, for example, in Lean.
• Together with others create the infrastructure for lifelong learning.
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 28Issue date: 2009-10-02, Security Class: Public
Investment efficiency – Lifelong Learning
Government GovernmentEmployer
$$$ $$$ $$$
Inefficient spend/investmentsOverlap/Underlap
School / Univ. EmployeesUnemployed
Citizens
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 29Issue date: 2009-10-02, Security Class: Public
The Learning Hub ConceptThe Learning Hub Concept
Learningproviders
Employer A
Employer B
Employer C
Industry Sector Organisations
Pu
blic
Em
plo
yme
nt S
erv
ice
RE
GIO
NA
L DE
VE
LOP
ME
NT
A
GE
NC
IES
Volvo
Broker
Academia
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 30Issue date: 2009-10-02, Security Class: Public
Learning Providers
GovernmentEmployers
+ Global best practice+ Employment context+ Combine skills with experience+ Real life examples- Investment constrained Lifelong
learning
+ Pedagogic approach+ Invest in core business- Regional not global
Social partners
+ National standards+ Link to academic curriculum+ Link to economic strategy- Investment constrained, but !+ Seed corn funding
The Partnership Model
- Ambassadors for learning- Labour market context- Funding capability- Cross sector perspective
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Page 31Issue date: 2009-10-02, Security Class: Public
CRISIS
“Wei” + “Gee”
危 機Danger + Opportunity
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