How Fort Collins is taking steps to modernize their electric grid

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Host utility Host company

Staying ahead of their

Progressive Customer Base:

How Fort Collins is taking steps

to modernize their electric grid

Copyright © 2013 eMeter, A Siemens Business. All rights reserved.

Dennis Sumner Advanced Meter Fort Collins

Project Manager

Senior Electrical Engineer City of Fort Collins

Fort Collins AMI Project

Advanced Meter Fort Collins

February 5, 2013

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

Reducing Local Greenhouse Gas Emissions

Fort Collins is a national leader in reducing local

greenhouse (GHG) emissions.

City Council policies support GHG reduction goals.

• 2008 Climate Action Plan

• 2009 Energy Policy

Policy helps advance economic and environmental

sustainability.

6

City Council Goals

2008 Climate Action Plan

Green House Gases - 2005 base levels:

• 20% reduction by 2020

• 80% reduction by 2050

Advanced Metering first proposed in Climate

Action Plan

7

City Council Goals

City of Fort Collins Energy Policy

1.5% energy savings

System peak reduction goals

• 2015: 5%

• 2020: 10%

Highly reliable electric service

Renewable resources to meet the

Colorado Renewable Energy Standard

8

Highly Reliable Service

12 month period ending September 2012:

Electric system was available to customers an average of 99.9967% of the time

Goal: 99.9956%

Customers experienced an average service interruption of 41 minutes

Goal: 45 minutes

Customers experienced an average system outage frequency of 0.42

Goal: 0.66

9

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

Scope

$36M total cost,

Electric: $32M

• $16M : Department of Energy –

Smart Grid Investment Grant (SGIG)

Water: $4M

11-year payback

Device installations early 2012

through mid-2013

11

Equipment

AMI Infrastructure

• Electric Metering

• Water Metering Modules

• Communications

• Distribution Automation

12

Metering & Communications

Enhanced Cyber Security

13

Distribution Automation

Fault Indicators

Remotely operated

switchgear

Power Quality Monitoring

14

Customer Engagement

Web Portal

Mobile Platform

Demand Response

Management System

(DRMS)

15

Customer Dashboard

Billing Comparison

Bill Analysis

Energy & Water Management

Rate Comparison

Consumer Alerts

Targeted models for reducing

use

Online bill pay

Customer Web Portal

Mobile Platform

Account Status

Bill Summary

Bill-to-Date

Cost Alerts

• Water & Electric Tiered

rates and TOU alerts

Demand Response

Participation Notifications

• Opt-in or Opt-out

AMFC: Web Portal Success Factors

Customer Use of

Portal

Enhanced Customer

Service

Customer Satisfaction

Energy/Water :

Reduce Use & Carbon

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

Template

Template

Template

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

Fort Collins, Colorado

Issues: Customer Concerns

• Cost

• Privacy

• Health

Customer Options

AMFC

23

Cost

11-year payback

Enhanced customer data - better customer decision making

Enhanced operations data – better operations & Planning

Remote outage notification speeds repair and reduces vehicle trips.

Privacy

Utilities adheres to strict policies to protect customer information. • Federal: “Red Flags Rules of the FACT Act”

• Colorado Open Records Act

• internal policies

Security • Detailed and confidential

cyber security plan adopted.

24

Health:

Radio Frequency Exposure Levels*

25

Source Notes: Electric Power Research Institute (EPRI)

“Radio Frequency Exposure Levels from Smart Meters:

A Case Study of One Model”

(1) Based on a 3-inch, 250 mW antenna emitting in a cylindrical wavefront.

(2) ICNIRP. 2009. “Exposure to high frequency electromagnetic fields,

biological effects and health consequences (100 kHz-300 GHz).”

International Commission on Non-Ionizing Radiation Protection,

Oberschleißheim, Germany, page 21.

Tell RA. 1978. Field-strength measurements of microwave-oven leakage

at 915 MHz. IEEE Trans Electromagnetic Compatibility 20:341-346.

R.A. Tell, personal communication.

(3) Wireless router based on 30-100 mW isotropic emitter.

(4) Tell RA, Mantiply ED. 1980. Population Exposure to VHF and UHF

Broadcast Radiation in the United States. Proc IEEE 68:6-12.

(5) Based on spatial peak power density with 6 dB (x4) antenna gain.

Maximum values are based on 5% duty cycle and 1W broadcast power.

Minimum values are based on 1% duty cycle and 250mW broadcast power.

For instantaneous power density during transmission, multiply the number

for minimum values by 100, and the number for maximum values by 20.

*All values are shown in milliwatts per square centimeter (mW/cm2).

Radio Frequency Exposure Levels

&

Source Notes

26

Notes:

Source: Electric Power Research Institute (EPRI) – “Radio Frequency

Exposure Levels from Smart Meters: A Case Study of One Model”

(1) Based on a 3-inch, 250 mW antenna emitting in a cylindrical wavefront.

(2) ICNIRP. 2009. “Exposure to high frequency electromagnetic fields, biological effects

and health consequences (100 kHz-300 GHz).” International Commission on

Non-Ionizing Radiation Protection, Oberschleißheim, Germany, page 21. Tell RA. 1978.

Field-strength measurements of microwave-oven leakage at 915 MHz. IEEE Trans

Electromagnetic Compatibility 20:341-346. R.A. Tell, personal communication.

(3) Wireless router based on 30-100 mW isotropic emitter.

(4) Tell RA, Mantiply ED. 1980. Population Exposure to VHF and UHF Broadcast

Radiation in the United States. Proc IEEE 68:6-12.

(5) Based on spatial peak power density with 6 dB (x4) antenna gain.

Maximum values are based on 5% duty cycle and 1W broadcast power. Minimum values

are based on 1% duty cycle and 250mW broadcast power. For instantaneous power

density during transmission, multiply the number for minimum values by 100, and the

number for maximum values by 20.

3.5

Years

68

Days

1.7

Years 19

Years

32

Years

4 2

Note: Signal is reduced by

meter socket and wall

Cell phone exposure:

- 5 Minutes at 1 cm from ear

- 0.013816 mW / cm2

1) Values calculated by FCU for meter RF power density are shown in mW/cm2, and are calculated

based on 0.1% transmit duty cycle (86 seconds per day) and 250mW transmit power.

2) Cell phone 50mW transmit power based on FCC data for HTC Thunderbolt smart phone.

Radio Frequency (RF) Exposure Comparison:

Time-averaged RF exposure AMI meter & one cellular Phone Call

Customer Options

Customer Option 1

• Standard Mode

Options to address areas of customer concern

Customer Option 2

• Limited Mode Customer Option 3

• Manual Mode

Customer Options Summary

Considerations

Option 1 Standard

Option 2 Limited

Option 3 Manual

Functionality and ability to take advantage of new technology; allows full customer benefits

High Limited Minimal

Data collected in 15-minute to one-hour intervals

Data collected once per day

Data collected once per month via manual read

Data transmitted 4 to 6 times per day via a 1.5 second signal

Additional customer cost

Additional system cost Requires monthly service call

Ability to support Energy Policy High Limited Minimal

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

AMFC: Partners

Excergy:

• PM & Technical Support

Elster:

• Metering & Communications

(Tropos)

Corix: Deployment

Siemens: MDMS (eMeter)

Aclara:

• Web Portal, DRMS (Calico) &

Authentication (Smart Grid CIS)

AMFC: Overview

Background

Highlights

Schedule

Issues

Partners

Discussion

Discussion

Fort Collins AMFC Project Lead Team

33

Steve Catanach: Light & Power Operations Manager

Lisa Rosintoski: Utilities Customer Connections Manager

Kraig Bader: Standards Engineering Manager

Mary Evans: Utilities MIS Applications Services Manager

Angel Anderson: Web Portal Project Manager

Judy Dahlgren: Deployment Project Manager

Jim Ketchledge: Excergy - Project Manager

Dennis Sumner: AMFC Project Manager

QUESTIONS: [email protected]

Talk More about Deployment

Judy Dahlgren

Discussion: Deployment Facts

65,000 electric meters

33,000 water modules

55 sq.+ miles service

territory area

35

Discussion: Mass Deployment Planning

Followed Installed

Communication Infrastructure

Contiguous deployment –

clockwise path

Immediate Cutover

36

Discussion: Mass Deployment

Corix Utilities hired as

end point installer

Mass Deployment began

in Sept. 2012

12 electric & 12 water

installers

36,000+ electric installed

20,000+ water installed

37

Deployment: Elements of Success

Developed plan with all impacted

parties input

Communicate early and often

Offer Options – rates not punitive

AMI Vendor – Elster added meter

functionality

38

Deployment: Lessons Learned

Phase 1 Deployment: Initial Deployment Area

Flexibility: bugs & firmware updates – deployment modifications

Customer Communications is critical

• Response to customer calls

• SharePoint utilized as tracking tool

• Executive Team involvement

• Mitigated issues early

Regular status and coordination with billing team essential

Outliers - case by case, focus on Mass Deployment

39

Discussion

Fort Collins AMFC Project Lead Team

40

Steve Catanach: Light & Power Operations Manager

Lisa Rosintoski: Utilities Customer Connections Manager

Kraig Bader: Standards Engineering Manager

Mary Evans: Utilities MIS Applications Services Manager

Angel Anderson: Web Portal Project Manager

Judy Dahlgren: Deployment Project Manager

Jim Ketchledge: Excergy - Project Manager

Dennis Sumner: AMFC Project Manager

QUESTIONS: [email protected]

Advanced Meter Fort Collins

Dennis Sumner

[email protected]

Thanks!

Copyright © 2013 eMeter, A Siemens Business. All rights reserved.

Host utility

Dennis Sumner

[email protected]

Host company

Questions?