Holding Graz Services| Andreas-Hofer-Platz 15, 8010 Graz Welcome to Graz.

Holding Graz Services| Andreas-Hofer-Platz 15, 8010 Graz

Welcome to Graz

Facts about Graz- Graz is the second largest city in Austria- 127,56 km²- 17 districts

- 265.000 inhabitants (Jan. 2012) - 35.000 students- 70.000 commuters

Our company

With the establishment of the Holding Graz GmbH, the Group now unites all major municipal services under one roof and thus offers its customers one-stop service.

The new roof is supported by three strong main business fields:

Business Management/ShareholdingsPublic Transport/Energy Services (municipal)

Our potential for success lies in the core business:

- public urban transport with the Holding Graz Linien and- water management (drinking water and sanitation) - waste management - public space (street- & green space maintenance)- free time (public baths, recreation areas: Schöckl, Schloßberg, Hilmteich, Rosenhain)- funeral services, the market leader in Styria

Holding Graz Services

The business field Holding Graz Services comprises the divisions “water services” (drinking water supply and waste water disposal), “waste management” and “public space” (street & green space maintenance). Its remit extends to 1.320 kilometer water pipe network, 846 kilometer channel network, 950 km streets, paths and places, 2.350.000 m² park- and recreation areas as well as 34.000 properties and public garbage collections. We are the fourth largest water supply company in Austria. Our water supplied area is about 110 km².

Water procurement

Graz draws its water exclusively from the groundwater of the quaternary gravels in the River Mur Valley.

Graz has a water demand of about 19 million cubic meters per year. To be able to meet these requirements there are 3 waterwork facilities:

Friesach, about 12 km north of Graz Andritz Waterworks St. Ilgen, the central water supply called Hochschwab Süd

GmbH (ZWHS), 60 km north of Graz

For emergencies and accidents there are the waterworks of Feldkirchen as well as the water board Umland Graz available.

Storage of water

Storage capacity in 23 reservoirs: 36.000 m³

70 % of the average daily demand

High storage capacity in the underground

Groundwater management Regulation and management of the ground water fields by

artificial groundwater recharge

Main tasks of water services Maintenance Quality management Cut-and-cover line building

KEY FIGURES2010 2011

in T€ 24.450,9 24.679,3

m³ 18.338.434 18.968.250

m³ 7.262.071 7.975.712

m³ 5.702.686 5.637.566

m³ 80.827 44.222

m³ 5.292.850 5.310.750

m³ 0 0

m³ 15.998.584 16.699.725

km 855 864

km 465 472

Qty 22 22

m³ 36.047 35.804

m³ 50.242 51.968

m³ 63.393 65.106

units 29.714 29.966

Qty 30.524 30.997Customer installations

Meters

Maximum daily supply

Average daily supply

Supplied for use

Purchased from surroundig area

Hochschwab-Süd GmbH (ZWHS)

Bezug Zentral-Wasserversorgung

Supply and conveyor pipelines

Total storage volume

Elevated tanks

Connection pipes

Sales revenue

Output of Feldkirchen waterworks

Output of Andritz waterworks

Output of Friesach waterworks

Total procured

Total

maximum delivery 1985

Quality of drinking water

Degree of hardness 16°dH (2,8 mmol) Nitrate 5 – 10 mg/l Pesticide unverifiable

Own authorified water laboratory for water quality management

no preparation no desinfection no treatment

absolute natural

Holding Graz Services| Andreas-Hofer-Platz 15, 8010 Graz

Thank you for your kind attention!