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WATER TO THE EXTREME swimming l fitness l therapy l family fun l premium line of jetted swim spas WATER TO THE EXTREME by Master Spas OWNER’S MANUAL
64

H2X Owner's Manual

Oct 26, 2014

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Your new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage.
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Page 1: H2X Owner's Manual

WATER TO THE EXTREMEswimming l fitness l therapy l family fun l premium line of jetted swim spas

WATER TO THE EXTREMEby Master Spas

OWNER’S MANUAL

Page 2: H2X Owner's Manual
Page 3: H2X Owner's Manual

OWNER’S MANUAL

Welcome To Ultimate Relaxation!Thank you for choosing your new swim spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your new swim spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your swim spa to its fullest.

At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice. To check on updates or for other information, please visit www.masterspas.com and follow the links to the customer service section.

Record Of Ownership

Name �������������������������������������������������������������������������������������

Address �����������������������������������������������������������������������������������

City ��������������������������������������������������������� State ������ Zip ��������������

Phone # (������)��������-���������� Date Purchased ������ /������ /�������

Model ��������������������������������� Serial # ��������������������������������������������

Dealer Name ������������������������������������������������������������������������������

Service Tech Rep ���������������������������������������������������������������������������

*Serial Number LocationThe serial number for you swim spa is located on the listing plate on the front skirting panel, on the swim spa system control pack, and on the frame behind the right front removable corner. It will start with “H” followed by a 5-digit number. Ex. H12000

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6927 Lincoln Parkway Fort Wayne, Indiana 46804

800-860-7727 www.masterspas.com

Page 4: H2X Owner's Manual

TABLE OF CONTENTS

Important Safety Instructions ............................................................................................................. 3-10

Glossary of Swim Spa Terminology ................................................................................................... 11-13

Electrical Installation Requirements .................................................................................................. 14-15 Wiring Schematic............................................................................................................................. 16 Site Preparation / General Guidelines .......................................................................................... 17-18 Installation Instructions .................................................................................................................... 19

Water Chemistry Terms .................................................................................................................... 20-21

Swim Spa Water Maintenance ............................................................................................................... 22

Water Quality Maintenance Start-Up ..................................................................................................... 23

The Advantages of Eco Pur™ Mineral Purification ................................................................................... 24

Water Quality Maintenance Schedule ..................................................................................................... 25

Swim Spa Water Maintenance Start-Up ............................................................................................ 26-28

Swim Spa Water Maintenance Trouble-Shooting Guide .......................................................................... 29

Why Chemicals are Important ................................................................................................................ 30

Maintenance Recommendations ............................................................................................................ 32

Winterizing Your Swim Spa ................................................................................................................... 32

Swim Spa Specifications ........................................................................................................................ 33 Optional Exercise Equipment ........................................................................................................... 34 Main Menus .................................................................................................................................... 35 Fill It Up ........................................................................................................................................... 36 Spa Behavior.................................................................................................................................... 37 Temperature & Temp Range ............................................................................................................ 38 Mode – Ready and Rest ................................................................................................................... 39 Mode – Show and Set Time-of-Day ................................................................................................. 40 Flip (Invert Display) ........................................................................................................................... 40 Restricting Operation ....................................................................................................................... 41 Unlocking ........................................................................................................................................ 41 Hold (Standby) ................................................................................................................................. 42 Adjusting Filtration .......................................................................................................................... 43 Preferences ...................................................................................................................................... 44 General Messages............................................................................................................................ 45 Heater-Related Messages ................................................................................................................. 46 Sensor-Related Messages ................................................................................................................. 47 Miscellaneous Messages .................................................................................................................. 47 System-Related Messages ................................................................................................................ 48 Reminder Messages .................................................................................................................... 49-50

Deluxe Fusion Audio System ............................................................................................................. 51-52

Swim Spa Trouble Shooting Guide .................................................................................................... 53-54

Regular Maintenance Procedures ...................................................................................................... 55-56

Swim Spa Care and Maintenance Records ......................................................................................... 57-60

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Page 5: H2X Owner's Manual

SAFETY INSTRUCTIONS

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Save TheSe INSTRUcTIONS Included with your new swim spa is a safety sign. The sign is for you and your guest’s protection

and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the swim spa.

Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests. Remember, your safety and the safety of anyone who enjoys the use of your swim spa is our utmost concern.

The sign should be mounted with screws or another type of permanent fastener. Additional or replacement signs can be obtained from your dealer or direct from the factory.

INTROdUcTIONIt’s time to relax! You now have your very own portable swim spa by Master Spas, Inc. By fully under-standing the operation of each of the features of your new swim spa, you will be assured of many years of hassle-free, hot water therapy and fun.

Your safety is of paramount importance to the Master Spas family. We urge you to read and become thoroughly familiar with all safety aspects addressed in this manual.

Through reading and totally understanding the important information in your owner’s manual, you will realize that you now own THE ULTIMATE RELAXATION MACHINE!

Page 6: H2X Owner's Manual

SAFETY INSTRUCTIONS

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ImpORTaNT SafeTy INSTRUcTIONSWhen installing and using this electrical equipment, basic safety precautions should be observed including the following:

Read aNd fOLLOW aLL INSTRUcTIONSWARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

A wire conductor is provided on this unit to connect a minimum 6 AWG (13.302mm2) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit

(For cord-connected/convertible units) DANGER – Risk of injury. a) Replace damaged cord immediately. b) Do not bury cord. c) Connect to a grounded, grounding type receptacle only.

(For units intended for indoor use only) WARNING – For indoor use only. This unit is not intended for outdoor use.

(For units intended for outdoor use only) WARNING – For outdoor use only. This unit is not intended for indoor use.

Page 7: H2X Owner's Manual

SAFETY INSTRUCTIONS

5

ImpORTaNT SafeTy INSTRUcTIONS (cONT.)(For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter

located on the front panel of selected swim spas and on the power cord of 120 volt convertible swim spas. The GFCI must be tested before each use. With the product operating, open the service door. When the product stops operating, this merely indicates that the door is equipped with an electrical interlock. Next, push the test button on the GFCI and close the service door. The product should not operate. Now open the service door, push the reset button on the GFCI and close the service door. The product should now operate normally. When the product fails to operate in this manner, there is a ground current flowing indicating the possibility of an electric shock. Disconnect the power until the fault has been iden-tified and corrected.

DANGER – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this swim spa unless they are supervised at all times.

DANGER – Risk of Injury. The suction fittings in this swim spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure that the flow rates are compatible.

Never operate swim spa if the suction fittings are broken or missing. Never replace a suc-tion fitting with one rated less than the flow rate marked on the original suction fitting.

DANGER – Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a swim spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8AWG (8.4mm2) solid copper conductor to the wire connector on the terminal box that is provided for this purpose.

DANGER – Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5 m) of a swim spa.

WARNING – To reduce the risk of injury:

a) The water in a swim spa should never exceed 40˚C (104˚F). Water tempera-tures between 38˚C (100˚F) and 40˚C are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when swim spa use exceeds 10 minutes.

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Page 8: H2X Owner's Manual

SAFETY INSTRUCTIONS

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ImpORTaNT SafeTy INSTRUcTIONS (cONT.) b) Since excessive water temperatures have a high potential for causing fetal

damage during the early months of pregnancy, pregnant or possibly pregnant women should limit swim spa water temperatures to 38˚C (100˚F).

c) Before entering a swim spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.

d) The use of alcohol, drugs, or medication before or during swim spa use may lead to unconsciousness with the possibility of drowning.

e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a swim spa.

f) Persons using medication should consult a physician before using a swim spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.

(For swim spas with a gas heater)

WARNING – Risk of Suffocation. This swim spa is equipped with a gas heater and is intended for outdoor use only unless proper ventilation can be provided for an indoor installation.

HYPERTHERMIA

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6° F.

THE SYMPTOMS OF HYPERTHERMIA INCLUDE:

•Dizziness•Fainting•Drowsiness•Lethargy •IncreaseinInternalBodyTemperature

THE EFFECTS OF HYPERTHERMIA INCLUDE:

UnawarenessofImpendingHazard•FailuretoPerceiveHeat•FailuretoRecognizetheNeedtoExitSwimSpa•PhysicalInabilitytoExitSwimSpa•FetalDamageinPregnantWomen•UnconsciousnessResultinginaDangerofDrowning

Page 9: H2X Owner's Manual

SAFETY INSTRUCTIONS

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ImpORTaNT SafeTy INSTRUcTIONS (cONT.)DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the swim spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the swim spa imme-diately. As a precaution, long hair should not be allowed to float in the swim spa.

WARNING – Install the swim spa so that water can be easily drained out of the com-partment containing electrical components so as not to damage equipment. When installing the swim spa make sure to allow for an adequate drainage system to deal with any overflow water. Please allow for at least 2 feet of clearance around the perimeter of the swim spa to provide enough room to access for servicing. Contact your local dealer for their specific requirements.

WARNING – The swim spa should be covered with an approved locking cover when not in use, to prevent unauthorized entry and injuries.

WARNING – People with infections, sores or the like should not use the swim spa. Warm and hot water temperatures may allow the growth of infectious bacteria if not properly disinfected.

CAUTION – Safe temperatures for swimming or aquatic exercise is around 80˚F.

CAUTION – Risk of Electrical Shock. Do not leave audio compartment open. Audio controls are not to be operated while inside the swim spa.

CAUTION – Replace components only with identical components.

WARNING – Risk of Electric Shock. Do not connect any auxiliary components (for example, additional speakers, headphones, additional audio/ video components etc.) to the system. These units are not provided with an outdoor antenna.

Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

If the power supply cord(s) are damaged, water is entering the speaker, audio compartment, or any other component in the electrical equipment compartment area, the protective shield is showing signs of deterioration, or there are signs of other potentially hazardous damage to the unit, turn off the circuit breaker from the wall and refer servicing to qualified personnel.

Page 10: H2X Owner's Manual

SAFETY INSTRUCTIONS

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ImpORTaNT SafeTy INSTRUcTIONS (cONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly.

DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment.

At least two lugs marked “Bonding Lugs” are provided on the external surface or on the inside of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the swim spa to these terminals with an insulated or bare copper conductor not smaller than 8AWG.

All field installed metal components such as rails, ladders, drains, or other similar hard-ware within 3m of the swim spa shall be bonded to the equipment grounding bus with copper conductors not smaller than 8AWG.

Save TheSe INSTRUcTIONS

Page 11: H2X Owner's Manual

SAFETY INSTRUCTIONS

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WaRNINg: CHILDREN SHOULD NOT USE SWIM SPAS OR HOT TUBS WITHOUT ADULT SUPERVI-SION

aveRTISSemeNT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAxATION SANS SURVEILLANCE

WaRNINg: DO NOT USE SWIM SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.

aveRTISSemeNT: POUR éVITER qUE LES CHEVEUx OU UNE PARTIE DU CORPS PUISSENT êTRE ASPIRES, NE PAS UTILISER UNE CUVE DE RELAxATION SI LES GRILLES DI PRISE D’ASPIRATION NE SONT PAS TOUTES EN PLACE

WaRNINg: PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SWIM SPA OR HOT TUB.

aveRTISSemeNT: LES PERSONNES qUI PRENNENT DES MéDICAMENTS OU ONT DES PROBLéMES DE SANTé DEVRAIENT CONSULTER UN MéDECIN AVANT D’UTILISER UNE CUVE DE RELAxATION

WaRNINg: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SWIM SPA OR HOT TUB

aveRTISSemeNT: LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE DEVRAIENT PAS UTILISER UNE CUVE DE RELAxATION

WaRNINg: TO AVOID INjURY ExERCISE CARE WHEN ENTERING OR ExITING THE SWIM SPA OR HOT TUB.

aveRTISSemeNT: POUR éVITER DES BLESSURES, USER DE PRUDENCE EN ENTRANT DANS UNE CUVE DE RELAxATION ET EN SORTANT

WaRNINg: DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SWIM SPA OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING

aveRTISSemeNT: POUR éVITER L’éVANOUISSEMENT ET LA NOYADE éVENTUELLE, NE PRENDE NI DROGUE NI ALCOOL AVANT D’UTILISER UNE CUVE DE RELAxATION NI qUAND ON S’Y TROUVE

WaRNINg: PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A SWIM SPA OR HOT TUB.

aveRTISSemeNT: LES FEMMES ENCEINTES, qUE LEUR GROSSESSE SOIT CONFIRMéE OU NON, DEVRAIENT CONSULTER UN MéDECIN AVANT D’UTILISER UNE CUVE DE RELAxATION

WaRNINg: WATER TEMPERATURE IN ExCESS OF 38˚C MAY BE INjURIOUS TO YOUR HEALTH

aveRTISSemeNT: IL PEUT êTRE DANGEREUx POUR LA SANTé DE SE PLONGER DANS DE L’EAU A PLUS DE 38˚C

WaRNINg: BEFORE ENTERING THE SWIM SPA OR HOT TUB MEASURE THE WATER TEMPERA-TURE WITH AN ACCURATE THERMOMETER

aveRTISSemeNT: AVANT D’UTILISER UNE CUVE DE RELAxATION MESURER LA TEMPéRATURE DE L’EAU À L’AIDE D’UN THERMOMéTRE PRéCIS

Page 12: H2X Owner's Manual

SAFETY INSTRUCTIONS

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WaRNINg: DO NOT USE A SWIM SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS ExERCISE

aveRTISSemeNT: NE PAS UTILISER UNE CUVE DE RELAxATION IMMéDIATEMENT APRéS UN ExERCISE FATIGANT

WaRNINg: PROLONGED IMMERSION IN A SWIM SPA OR HOT TUB MAY BE INjUROUS TO YOUR HEALTH

aveRTISSemeNT: L’UTILISATION PROLONGéE D’UNE CUVE DE RELAxATION PEUT êTRE DANGEREUSE POUR LA SANTé

WaRNINg: DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO, OR TELEVISION) WITHIN 1.5 M OF THIS SWIM SPA OR HOT TUB

aveRTISSemeNT: NE PAS PLACER D’APPAREIL éLECTRIqUE (LUMINAIRE, TéLéPHONE, RADIO, TéLéVISEUR, ETC) À MOINS DE 1.5 M DE CETTE CUVE DE RELAxATION

caUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER’S INSTRUCTION

aTTeNTION: LA TENEUR DE L’EAU EN MATIéRES DISSOUTES DOIT êTRE CONFORME AUx DIRECTIVES DU FABRICANT

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37˚C. The symtoms of hyperthermia include drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of hyperthermia include (a) unawareness of impending hazard; (b) failure to perceive heat; (c) failure to recognize the need to exit swim spa; (d) physical inability to exit swim spa; (e) fetal damage in pregnant women; and (f) unconsciousness and danger of drowning.

WaRNINg: THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISk OF FATAL HYPERTHERMIA IN HOT TUBS AND SWIM SPAS

LA CONSOMMATION D’ALCOOL OU DE DROGUE AUGMENTE CONSIDéRABLEMENT LES RISqUES D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE RELAxATION.

Page 13: H2X Owner's Manual

GLOSSARY OF SWIM SPA TERMINOLOGY

1. TheRapy JeTSYour new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage. Water flow is adjusted by simply turn-ing the outer face of the jet.

2. JeT dIveRTeR vaLveLocated on the topside of the swim spa, this valve physically diverts the flow of water from one jet zone of the swim spa to another jet zone. Be sure that no sand or particles are brought into the swim spa as they can cause the diverter to seize up. It is best to turn the diverter valve only when the pump is turned off.

3. aIR cONTROL vaLveS These are located around the top of your swim spa. You may increase or decrease the force of your jets by opening or closing the air control valves. Typically, one dial controls the air to water ratio and mix to one group of jets. When not in use the air controls should be kept in the closed position, as air bubbles tend to cool the water.

4. TOpSIde cONTROL paNeL You may safely control all functions from inside or outside your swim spa using the

Topside Control Panel. This Panel is used to control the water temperature, pumps, the swim spa light, automatic filtration cycles and other advanced functions. The digital display will give you a constant temperature readout and will notify you in case of certain malfunctions. Several user programmable functions are also available.

5. SWIm JeTS The swim jets are operated by directing the water flow from the pumps to the jets located in the

swim end of the spa by turning the diverter valves.

6. peRSONaL RemOTe cONTROLYour swim spa has an additional remote which allows the user to control the stand up jet therapy cove. By pressing the control one time, you will activate the pump. Press the pad again to turn the pump off.

7. eQUIpmeNT acceSS paNeL Located behind the side panel below the Topside Control Panel, this area houses the major

components responsible for the swim spas operation. Those components include the pumps, heater, control panel box, Ozonator, and LED light system. Pump and equipment placement may vary by model.

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Page 14: H2X Owner's Manual

GLOSSARY OF SWIM SPA TERMINOLOGY

8. acceSS paNeLS These are located on all four sides of the swim spa. All of the panels are removable should service

be required.

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NOTE: Note: The above drawing illustrates the panel placement on the swim spa.

WARNING: Do Not Remove Access Panels Without Turning Off Power To The Swim Spa.

9. dRaININg yOUR SWIm Spa Due to the physical size of the swim spa, we recommend draining your swim spa with a

submersable sump pump. Draining your swim spa with a conventional swim spa drain is not a reasonable option.

10. WeIR gaTe The weir gate is the horizontal door located in front of the filters that trap debris in the filter area.

11. SWIm Spa LIghT Your swim spa lights are designed for safety and are located on the interior walls of your swim

spa. The on/off switch is located on the topside control panel.

12. eQUIpmeNT cONTROL SySTem This houses the wiring and electrical components necessary to operate the swim spa.

13. SWIm Spa heaTeR This element is an electric heater housed in a stainless steel tube. It is thermostatically controlled

and equipped with a high-limit temperature safety shut-off sensor. The high-limit sensor cannot be reset until the temperature within the heater assembly drops several degrees below the shut-off temperature of 108° - 110° F. Should the high-limit switch trip repeatedly, contact your dealer or qualified service representative to diagnose the problem. Your swim spa will heat approximately 1˚- 2˚ per hour, on average when the cover is closed. These times may vary and the swim spa should have a cover installed.

Panel “B”

Panel “H” Panel “G” Panel “F”

Panel “E”Pane

l “A

Panel “C” Panel “D”

Page 15: H2X Owner's Manual

GLOSSARY OF SWIM SPA TERMINOLOGY

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14. SLIce vaLveS These valves are used by service personnel to shut off water to the heat-er, main pump system and secondary pump system so that the water does not need to be drained should the swim spa require service.

*NOTE: Slice valves must be completely open during normal operation.

15. maIN pUmp The main pump produces water flow through the jets and has a high and low speed. Low speed

will produce efficient water circulation during filtration and gentle jet action. High speed should be used for maximum jet action. The water flow may be directed to different areas of the swim spa depending on the position of the diverter controls.

16. SecONdaRy pUmp This pump produces water flow through the stand up jet system.It also supplies water flow

to the swim jets or therapy jets depending on the position of the diverter valve. The second pump can be controlled by the topside panel and also the personal remote mounted on the surface of the swim spa.

17. pUmp UNION These are used by service personnel to easily service the pumps.

18. heaTeR UNION These are used by service personnel to easily service the heater.

19. OZONaTOR Your onzonator will operate in conjunction with the filter system. Ozone is a powerful gas that

oxidizes contaminates in the water.

Page 16: H2X Owner's Manual

ELECTRICAL INSTALLATION REQUIREMENTS

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ELECTRICAL INSTALLATION REQUIREMENTS!! TRAINER 12, 14, 17 !!

HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATIONBEFORE INSTALLATION BEGINS

Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe and in any case will void your warranty.

It is the responsibility of the swim spa owner to ensure that electrical connections are made by a qualified electrician in accordance with the National Electrical Code and any local and state electrical codes in force at the time of installation.

These connections must be made in accordance with the wiring diagrams found inside the control box. This equipment has been designed to operate on 60Hz. alternating current only, 240 volts are required. Make sure that power is not applied while performing any electrical installation. A copper bonding lug has been provided on the electrical equipment pack to allow connection to local ground points. The ground wire must be at least 8 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master Spas equipment packs are wired for 240 VAC only. The only electrical supply for your swim spa must include a 50 AMP switch or circuit breaker to open all non-grounded supply conductors to comply with section 422-20 of the National Electrical Code. The disconnect must be readily accessible to the swim spa occupants, but installed at least five feet from the swim spa. A Ground-Fault Circuit Interrupter (GFCI) must be used to comply with section 680-42 of the National Electrical Code. A ground fault is a current leak from any one of the supply conductors to ground. A GFCI is designed to automatically shut off power to a piece of equipment when a ground fault is detected.

Power hook-up to the swim spa must be 240 volt 3 wire plus ground (6 AWG copper) 8 AWG copper ground.

Route the cable into the equipment area for final hook-up to terminals inside the control panel. The swim spa must be hooked up to a “dedicated” 240 volt, 50 amp breaker and GFCI. The term “dedicated” means the electrical circuit for the swim spa is not being used for any other electrical items (patio lights, appliances, garage circuits, etc.). If the swim spa is connected to a non-dedicated circuit, overloading will result in “nuisance tripping” which requires resetting of the breaker switch at the house electrical panel.

Rev. 11/11

Permanently Connected Equipment Assembly with Pump(s), Heaters, Luminaine, Ozone, Swim Spa Side Control(s), Pump shut off device, and Audio/Video Components.

Note: Some of the above components may be optional or not available with every swim spa model.

Page 17: H2X Owner's Manual

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ELECTRICAL INSTALLATION REQUIREMENTS

ELECTRICAL INSTALLATION REQUIREMENTS!! TRAINER 19 !!

HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATIONBEFORE INSTALLATION BEGINS

The Trainer 19 swim spa requires two separate electrical power supplies.

A 50 amp dedicated electrical service using #6 AWG copper wire with #8 AWG ground wire should be ran to the Spa Control Pack in the swim spa. This electrical supply should have an external GFCI installed. (See electrical hook-up diagram on page 16).

A 30 amp dedicated electrical service using #8 AWG copper wire with #10 AWG ground wire should be ran to the Swim Control Pack in the swim spa. This electrical supply must be protected by an external GFCI (see electrical hook-up diagram on page 16).

Page 18: H2X Owner's Manual

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WIRING SCHEMATICWIRING FOR MODELS THAT REqUIRE A SEPARATE GFCI BREAkER

ON

OF

F

ON

OF

F

ON

OF

F

ON

OF

F

ON

OF

F

5050

50

TEST

50

12345

WHITE (NEUTRAL)BLACK (HOT)RED (HOT)GREEN (GROUND)

InstrumentsBalboaIncorporated

Wire Key

House Breaker Box

G.F.C.I Breaker Box

Spa System Box

Green (Ground)Red (Hot)Black (Hot)White (Neutral)

NOTE: For a 240 Vdedicated hook-up, thewhite neutral wire isnot required betweenthe G.F.C.I. and the system box.GRN

GRN (GROUND)

RED (HOT)

BLK (HOT)

BLK (HOT)

RED (HOT)RED (HOT)

WHT (NEUTRAL)

WHT

WHT

BLK (HOT)

GRN (GROUND)

TB1

IDF00007.mac 6/17/97

* Actual wiring of GFCI will vary by manufacturer of GFCI. The GFCI shown is a Square D. Improper wiring of GFCI may result in permanent damage to swim spa system box. Repair / replacement of swim spa system box is not covered under warranty when damage results from improper wiring.

junction Box

Page 19: H2X Owner's Manual

SITE PREPARATION / GENERAL GUIDELINES

Swim spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer.

1. Access - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area. Be sure to measure side yard dimensions, gates or doors and vertical obstructions such as roof overhangs and overhead cables. Any other space limiting obstacles such as trees or shrubs must be evaluated.

2. Surface/Pad Requirements - When your new swim spa is filled with water and bathers, it may weigh as much as several tons. It is imperative that the base beneath the swim spa can support the entire weight. The swim spa must be on a uniformly firm, continuous, and level surface. The recommended foundation is a concrete pad with a minimum thickness of four (4) inches with steel reinforcement bars crossed throughout the pad.

ImpORTaNTBe sure to locate your swim spa so that the equipment remains above grade and is not subject to flooding.

The equipment side(s) of the swim spa must be accessible in the event that future service is needed. In the event that service is required, your dealer will need at least 2 feet of clearance around the perimeter of the swim spa. Periodical maintenance checks require entry into the equipment bay. When possible, it is wise planning for the future to leave access, to all sides of the swim spa in the event your swim spas plumbing requires maintenance. Your swim spa warranty does not cover the cost of providing access for service.

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Page 20: H2X Owner's Manual

SITE PREPARATION / GENERAL GUIDELINES

geNeRaL cONSIdeRaTIONS fOR OUTdOOR INSTaLLaTIONProper planning will increase your total enjoyment factor with your new swim spa. Listed below are some additional items to consider when planning your installation.

•Howswimspawillcomplementlandscapingandviceversa

•Viewfrominsideswimspaandviewofswimspafrominsideofhome

•Exposuretosunlightandshadingfromtrees

•Privacy

•Gettingtoswimspafromhouseandreturn

•Proximitytodressingroomsandbathrooms

•Storageforswimspachemicals

•Localbuildingcodes(ifapplicable)

•Powercable

NOTE: The Swim Spa is to be used in private, residential use only. Operating an Swim Spa for commercial use will void the warranty.

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Page 21: H2X Owner's Manual

INSTALLATION INSTRUCTIONS

1. Put swim spa in final position that allows for access to equipment and swim spa components.

2. Remove front skirt panel "A" to access the electrical connections.

3. Be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has 2 unions. A newly delivered swim spa may have loose unions caused in transporting the swim spa. Check that all slice valves are open, in the up position. The slice valves may become closed during transportation of the swim spa.

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Airlock

Pump Union

Slice Valve

4. Fill the swim spa to the “minimum safe water level” sticker.

5. Turn on power to the swim spa. If your spa is equipped with two electrical supplies, make sure that they are both turned on. The swim spa will go through its priming mode. This lasts approxi-mately 5 minutes. The purpose of the priming mode is to help insure that the jet pumps have been primed with water and are ready to operate. It may be necessary in some instances to bleed air from the jet pumps in your swim spa, if after the priming mode the swim spa pumps run but do not move water the pump may have an air lock.

Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas, Inc. has taken measures to reduce the possibility of this, but it still may occur, especially after filling the swim spa. This is not a service covered by the warranty and service charges may apply.

To relieve an airlock situation, loosen the pump union on the discharge of the pump. This pump union is indicated by an arrow in the picture below. Water should leak out of the union once the air has been removed. Tighten the union and test the pump for proper operation. Repeat this process if needed.

6. Be sure the jets in your Swim spa are open. See 55 page for removal instructions.

7. Adjust water chemistry according to the instructions provided in the Swim Spa “Water quality Maintenance” Section. (page 23).

8. Your swim spa water will heat approximately 1° - 2° per hour, on average. Times may vary.

Page 22: H2X Owner's Manual

WATER CHEMISTRY TERMSYOU SHOULD kNOW

Before jumping into the Swim Spa Water maintenance, here are some terms to help you. 1. Parts per million, or ppm: This is a form of measurement used in most pool or swim spa chemical

readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size. This would be one part per million.

2. Total Alkalinity: This is a measurement of the ability of the water to resist changes in pH. Put another way, it is the water’s ability to maintain proper pH. Total alkalinity is measured in parts per million from 0 to 400 plus, with 80 to 120 ppm being the best range for swim spas. With low alkalinity, the pH will flip, or change back and forth, and be hard to control. With high alkalinity it becomes extremely difficult to change the pH.

3. pH or potential hydrogen: This is a measurement of the active acidity in the water, or it is the measurement of the concentration of active hydrogen ions in the water. The greater the concentration of active hydrogen ions, the lower the pH. pH is not measured in parts per million, but on a scale from 0 to 14, with 7 being the neutral. In swim spas when ever possible, a measure-ment between 7.2 and 7.8 is best. Whenever possible, it should be between 7.4 and 7.6. With low pH, the results can be corroded metals, etched and stained plaster, stained fiberglass or acrylic, eye / skin irritation, rapid chlorine or bromine loss, and total alkalinity destruction. With high pH, the results can be cloudy water, eye / skin irritation, scale formation and poor chlorine or bromine efficiency.

4. Shocking: This is when you add either extra chlorine (superchlorinate) by raising the chlorine level above 8 ppm, or add a non-chlorine shock (potassium monoperoxysulfate or potassium monopersulfate) to burn off the chloramines or bromamines. A non-chlorine shock acts by releasing oxygen in the water, which serves the same function as chlorine. The advantage to using non-chlorine shock, is you can enter the water within 15 minutes after shocking. Using chlorine, you must wait until the total chlorine reading is below 5 ppm. One thing to remember, a non-chlorine shock will not kill bacteria or disinfect.

5. Sequestering: This can be defined as the ability to form a chemical complex which remains in solution, despite the presence of a precipitating agent (i.e. calcium and metals). Common names for sequestering chemicals are; minquest, stain and scale control, metal-x, swim spa defend-er, swim spa metal gone, (etc.).

6. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc. that are continuously entering the water. If the swim spa is not operated long enough each day for the filter to do a proper job, this puts a burden on the chemicals, causing extra expense. A spare cartridge should be kept on hand to make it easy to frequently clean the cartridge without the need for a long shut down. This will also allow the cartridge to dry out between usages, which will increase the cartridge life span as much as twice. Replace the cartridge when the pleats begin to deteriorate. Cartridge cleaning should be done a minimum of once a month. More often with a heavy bather load.

7. Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body.

A. Chlorine 1. Only one type of chlorine is approved for swim spa use: Sodium dichlor which is granular,

fast dissolving, and PH neutral chlorine.

2. Chlorine is an immediate sanitizer.

B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.)

1. Two types of tablets. a. Hydrotech b. Lonza

2. Bromine is a slow dissolve chemical and may take a few days to develop a reserve or reading in the water.

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Page 23: H2X Owner's Manual

WATER CHEMISTRY TERMSYOU SHOULD kNOW

8. Total dissolved solids (TDS): Materials that have been dissolved by the water. i.e. Like what hap-pens when you put sugar in coffee or tea.

9. Useful life of water (in days): Water should be drained at least once every 180 days. Useful life may vary by usage and bather load.

10. Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface cleaners, high pH or algeacides as well as other organic materials. Low levels of calcium or sanitizer can also cause foaming. Also, double rinse your bathing suits as they will hold residual soap after being washed.

11. Calcium hardness: Water that is too hard (over 250 ppm) can promote scale formation in components and on swim spa surface. Water that is too low (below 180 ppm) may also shorten the life of metal components on the swim spa.

NOTE: Always leave swim spa cover open for 15 min. after addnig chemicals to prevent off gas from damaging your cover, pillows and other critical parts.

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Page 24: H2X Owner's Manual

SWIM SPA WATER MAINTENANCE

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* All swim spas are equipped with an Eco Pur filter. This section pertains specifically to maintaining water chemistry when Eco Pur filters are installed.

SpecIaL NOTeECO PUR™ water filter system is designed to reduce the use of chemicals in your swim spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic com-pounds in the water. The ECO PUR™ filter system will not eliminate the need to maintain proper water chemistry but can make the maintenance a more natural experience.

Note: Eco-Pur filters are not recommended for use with Bromine. This manual references bromine as well as chlorine in case you decide to remove the Eco-Pur filters and sanitize your swim spa with bromine. Consult your dealer for additional information.

Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the use of these products may void the swim spa warranty.

Page 25: H2X Owner's Manual

WATER QUALITY MAINTENANCE START-UP

for ecO pUR™ Water filter SystemStep 1: Your swim spa should be filled using a Pre-filter, which can be obtained from your local

dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.

Step 2: During the initial filling of the swim spa, add a sequestering agent to combat suspended minerals in the water. The agents are sold under many different names such as Mineral Clear, Stain and Scale, and other brands. Allow water to circulate and filter for at least 12 hours before adding any other chemicals.

Step 3: Test water for pH, total Alkalinity, and Calcium hardness. The pH should be 7.2 - 7.8 and the total Alkalinity 80-150 PPM. Calcium hardness levels should be maintained between 150 and 250 PPM (part per million).

Step 4: Adjust pH, total Alkalinity (TA) and Calcium hardness utilizing the directions on the chemical bottles provided by your dealers start up kit.

Step 5: It may be necessary to retest and add additional chemicals to get to the proper levels in Step 3.

Step 6: Add 2 oz. of concentrated chlorinating granules (sodium Dichlor-s-triazinetreone) per 500 gallons on initial start up to begin sanitizing the swim spa water. It is important not to add the chlorinating granules until the pH, alkalinity and calcium hardness have been adjusted to their proper levels.

SpecIaL NOTe:We recommend a minimum level of 1.0 ppm residual chlorine be maintained in the swim spa water.

* It may be necessary to rinse your filters within the first few days after filling your swim spa to ensure that they are not restricting water flow due to the initial removal of heavy contaminents in source water.

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Page 26: H2X Owner's Manual

THE ADVANTAGES OF ECO PUR™

•Helpsremovecalciumcarbonateandhydrogensulphidefromswimspawatertoprotectheaters and equipment from precipitation.

•HelpsstabilizethepHandalkalinityoftheswimspawater.

•Helpsreducechemicalusageandstillprovidesafeodor-freewater.

•Helpsdepleteexcesschlorineafterchemicalshocktopreventdamagetoskin,hair,andswimwear.

•Helpstoproduceultracleanandclearwater.

SpecIaL NOTeSThe ECO PUR™ filter system will not oxidize organic compounds and will require periodic doses of chlorine to assist in the sanitization and oxidation processes required to maintain clear swim spa water.

•ECOPUR™filtersystemwillnotalterthePH of swim spa water. The ECO PUR™ filter system will actually aid in stabilizing the PH. ECO PUR™ does not alter the (TDS) total dissolved solids.

•ThemainfunctionoftheECOPUR™filtersystemistoprovidecleanandclearswimspawater. Proper chemical balance and filtration are also key components in maintaining healthy swim spa water. Always ensure that the ph and total alkalinity of the swim spa water is checked and balanced at all times. To ensure proper filtration, clean the outer filter cartridge with a “filter cleaner” every 30 days and rinse the ECO PUR™ cartridge with a hose to remove any buildup of containments. (Do not soak the ECO PUR™ cartridge in filter cleaner.) If water appears to be visually cloudy, dull, or has an odor, shock the swim spa water with 2 ounces of chlorine to remove excessive containments.

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Page 27: H2X Owner's Manual

WATER QUALITY MAINTENANCE SCHEDULE

BefORe each USeCheck swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels.

ONce a WeeKAdd 15 oz. (30 tablespoons) of a non-chlorine shock or 3 tablespoons of Dichlor to swim spa per 2,500 gallons.

3 TImeS a WeeKTest water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly.

ONce a mONTh* Soak your filter elements overnight in a bucket with Filter Cleaner and then rinse with clean water before re-inserting. DO NOT soak the ECO PUR filter element in any type of cleaners.

eveRy 180 daySDrain and refill your swim spa.

afTeR each USeAdd 5 tablespoons of non-chlorine shock or 1-2/3 teaspoon of Dichlor to swim spa per 2,500 gallons.

aS Needed If water looks hazy, shock treat with 5 teaspoons of Dichlor per 2,500 gallons.

* These are general recommendations for water quality maintenance that may vary by usage and or bather load. Depending on bather load and frequency of use, drain and refill times may vary as well as the frequency of cleaning your filters.

* Foam Gone may be used when excessive foaming occurs. Be sure to use only two to four drops at a time. Over use of Foam Gone will result in cloudy, milky water.

NOTE: As an alternative to non chlorine shock, Dichlor may be substituted. 1 tsp. Dichlor = 3 tablespoons of non chlorine shock

USe ONLy SWIm Spa chemIcaLS(some pool chemicals are not suitable for swim spa use).

* when cleaning filters, be sure to never have the pumps (including the circulation pump) running without the filters in place. Failure to do so may result in debris in the pumps causing unwarranted damage.

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Page 28: H2X Owner's Manual

SWIM SPA WATER MAINTENANCE - START-UP

1. Read the swim spa owners manual first.

2. Clean the surface with a swim spa general purpose cleaner or wipe down with a clean wet towel.

3. Begin filling the swim spa with fresh water. If possible, do not use softened water.

4. When the swim spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size swim spa. See the chemical bottle for correct amounts.

5. When the swim spa is full, run the pumps on high speed for 30 minutes without air controls open. This will give the sequestering chemical time to mix well with the water. Allow sequestering chemical 12-24 hours to properly filter in the water before proceeding with any further steps.

6. Using test strips or a test kit, test for total alkalinity, and adjust if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 5 oz. at a time. Wait 30 minutes, retest, and adjust if necessary. The pump should be running on high speed during this time without air controls open.

7. Using test strips or a test kit, test for pH, and adjust if necessary to within the 7.2 and 7.8 range using the pH / alkalinity increaser or decreaser 2.5 oz. at a time. Wait 30 minutes, retest, and adjust if necessary. The pump should be running on high speed during this time, without air controls open.

8. Add the sanitizer of choice, following label directions. If chlorine is used, broadcast the recommended amount across the surface of the water, with the pump running on high speed. Wait 30 minutes, retest, and adjust if necessary to a total chlorine reading of 1 to 3 ppm. If bromine is used, add bromine tablets to the bromine feeder following label directions. With the pump running on high speed, add 10 oz. of sodium bromide, and shock the swim spa with 10 oz. of non chlorine shock. It may take several days adjusting the bromine feeder to obtain a total bromine reading of 3 to 5 ppm. A bromine reading may not be obtained on the first day.

9. If any foam develops, add a defoamer at the base of the problem area. Use only enough defoamer to get rid of the foam. This is usually two to four drops. Do not pour large amounts of defoamer into water.

10. Wait two days, and begin a three day a week maintenance program.

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Page 29: H2X Owner's Manual

SWIM SPA WATER MAINTENANCE - START-UP

day One1. Test and adjust total alkalinity if necessary to between 80 to 120 ppm using the pH / alkalinity

increaser or decreaser 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

2. Test and adjust pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 2.5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

3. Test and adjust sanitizer level. Add chlorine following label directions to maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the dispenser if necessary, following label directions.

4. Add a water clarifier following label directions. If the swim spa is equipped with an ozone unit, we recommend adding an enzyme product in place of the clarifier, following the label directions.

5. Use a small amount of defoamer only if necessary.

day Two Skip

day Three1. Test and adjust total alkalinity, if necessary, to between 80 and 120 ppm using the pH / alkalinity

increaser or decreaser, 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 2.5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

3. Test and adjust sanitizer level. Add chlorine following label directions to maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the dispenser if necessary, following label directions.

4. Add sequestering chemical, following label directions for maintenance.

5. If necessary, clean water line with a swim spa general purpose cleaner or enzyme product.

6. Use a defoamer only if necessary.

(cont. next page)

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Page 30: H2X Owner's Manual

SWIM SPA WATER MAINTENANCE - START-UP

day four Skip

day five1. Test and adjust total alkalinity, if necessary, to between 80 and 120 ppm using the pH / alkalinity

increaser or decreaser, 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 2.5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

3. Test and adjust sanitizer level. Add chlorine following label directions to maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the dispenser if necessary, following label directions.

4. Shock with 10 oz. of non chlorine shock, or superchlorinate following label directions. A swim spa should be shocked at least once a week even if it is not used. If using chlorine as the sanitizer, the swim spa should be shocked whenever a free chlorine reading of 1 to 3 ppm cannot be obtained without raising the total chlorine level above 5 ppm. Always shock a swim spa after any heavy bather load.

5. Check filter cartridge and clean if necessary. Clean with cartridge filter cleaner, following label directions. It is best to have a spare cartridge on hand, to prevent long swim spa down times while the cartridge is being cleaned. Never operate your swim spa without the filters in place.

6. Use a defoamer only if necessary.

day Six and Seven SkipWith a swim spa you are working with a small volume of hot water compared to a large volume of relatively cool water in a swimming pool. Because of this chemicals will have a shorted life span and bacteria can grow more quickly than in a swimming pool. A swim spa is less forgiving than a pool, and requires that whatever is put into it have a pH as close to neutral as possible. That is why only chemicals made for swim spas should be used.

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Page 31: H2X Owner's Manual

SWIM SPA WATER MAINTENANCETROUBLE-SHOOTING GUIDE

Problem Possible Causes How To Fix It

Chlorine/BromineOdor •ExcessiveChlorineor • Shockwaterwithnon-chlorine bromine level shock treatment

•LowpH • AdjustpHifnecessary

WaterOdor •Lowlevelsofsanitizer • Shockwaterwithnon-chlorine shock treatment or adjust sanitizer levels

•pHoutofrange • AdjustpHlevelifnecessary

•Bacteriaoralgaegrowth • Adjustsanitizerifnecessary

CloudyWater •Dirtyfiltersor • Cleanfiltersandadjustfiltration inadequate filtration

•Waterchemistry • Adjustchemistrylevels not balanced

•Suspendedparticlesor • Addswimspaclarifier(seedealer) organic materials

•Oldwater • Changeswimspawater

ScumRingAroundSwimSpa •Buildupofoils,dirtand • Wipeoffwithacleantowel organic elements

Eye/SkinIrritation •Unsanitarywater • Shockspawithnon-chlorineshock

•Freechlorinelevel • Allowleveltodropbelow5ppm above 5 ppm

•Poorsanitizer/pHlevels • Adjustaccordingtoswimspa test strip results

Foaming •Highlevelsofbodyoils, • Addsmallamountofdefoamer lotions, soap, etc.

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RecOmmeNded LeveLS Of chemIcaLChlorine 1.0 - 3.0 ppm

pH 7.2 - 7.8

Total Alkalinity 80 - 150 ppm

Calcium Hardness 180 - 250 ppm

Page 32: H2X Owner's Manual

WHY CHEMICALS ARE IMPORTANTIN A SWIM SPA

1. evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any

unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment. Colored or cloudy water, and possible corrosion of plumbing and fittings may also occur.

2. heat: Heat causes much quicker evaporation and also will cause minerals and metals to precipitate

out of solution.

3. air: Dust and airborne dirt particles are introduced into the swim spa.

4. environment: The environment surrounding the swim spa can also impact the water quality. Items such as

pollen, grass, sand, dirt, lawn fertilizer, airborne dust, insects, leaves, and pets can all affect the water quality of the swim spa.

Remember: The maintenance routines set forth in this manual may need to be adjusted depending on how much the swim spa is being used.

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Page 33: H2X Owner's Manual

MAINTENANCE RECOMMENDATIONS

Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days. Heavy bather load will require cleaning it more often.

dRaIN yOUR SWIm Spa •Seepage12.

cLeaN yOUR SWIm Spa SURface•Withasoftcloth,wipedowntheswimspasurfacewithanon-abrasiveswimspasurfacecleanerthat

may be purchased through your local dealer. Do not use paper towels. Be sure to rinse residue from swim spa surface.

•Ifyourswimspahasdevelopedanoilyorchalkyresidueatthewaterlineitmayrequirespecial treatment. Consult your dealer.

RefILL yOUR SWIm Spa•Filltheswimspawithwaterandbesurethatwaterlevelisabovetheskimmeropeningatthe

minimum safe water level sticker.

•Refertoyourswimspascorrespondingstart-upsectionwithanyquestions.

cLeaN yOUR fILTeR eLemeNTS (also reference page 56)The filter in your swim spa is one of the most important components of your swim spa. It not only is essential for clean water, but also for extending the life of the swim spa equipment. Your filter elements must be cleaned regularly (once a month on average) with normal swim spa use. With heavy use, they will need to be cleaned more often.

•Thefilterelementsareoneofthemostimportantcomponentsofyourswimspa.Notonlyaretheyessential for clean water, but they also extend the life of the swim spa equipment. Your filter elements should be cleaned on a regular basis, once a month on average with normal usage. With heavy use the filters may need to be cleaned more often.

•Turnofftheswimspabeforeservicingfilters.Neverleavetotheswimsparunningwhenremovingthefilters. Debris can be pulled into the plumbing system and cause unwarranted damage.

•Withagardenhose,sprayeachelementunderpressure.Periodically,theelementsneedtobesoakedin a filter cleaner compound. Check with your dealer for details on cleaning and/or filter replacement recommendations. Do not soak the Eco Pur filter cartridge in any cleaners.

•Replacefilterelements.

•Besurewaterlevelisadequate.

•Turnswimspaon.

caRe Of yOUR SWIm Spa pILLOWS•Yourswimspapillowsneedtoberinsedperiodicallytoremoveanychemicalresidue.Thisshouldhelp

to eliminate pillows becoming stiff and discolored.

• If the swim spa will not be used for a period of time, the pillows should be removed to extend their useful life.

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Page 34: H2X Owner's Manual

WINTERIZING YOUR SWIM SPA

Your swim spa is designed to be used year round in any type of climate.

* However, if you decide you don’t want to use your swim spa in the winter, you must drain it and follow the winterizing steps listed below:

1. Due to the physical size of the swim spa, we recommend draining your swim spa with a submersable sump pump. Draining your swim spa with a conventional swim spa drain is not a reasonable option.

2. Use a shop vac to get all standing water out of your unit.

3. Remove access panels from equipment area.

4. Loosen all pump unions

5. Remove winterizing plug from face of the pump(s) where applicable.

6. Using your shop vac in a blowing mode, insert the hose into the nozzle of each jet and blow the trapped water from the lines into the interior of the swim spa.

7. After this is completed, use the shop vac to remove any standing water in the swim spa and in the equipment area.

8. Clean the swim spa with a soft cloth and a non-abrasive swim spa surface cleaner.

9. Replace access panels.

10. Cover swim spa to prevent water from entering the swim spa.

* If you decide to winterize your swim spa, we recommend that you periodically check the swim spa throughout the winter to assure water is not entering the swim spa through or around the swim spa cover.

* Disclaimer: Master Spas does not recommend winterizing your swim spa. If you choose to do so, any damage that may result is not covered under the swim spa warranty.

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Page 35: H2X Owner's Manual

SPECIFICATIONS

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Swim Spa Swim Spa Electrical Water Weight Number Jet Model Dimensions Required Capacity Dry/Full of Pumps Count

Trainer 12 144"x 94"x 51" 240V 50A 1,300 1,620lbs/ 2 pumps 55 gallons 12,410lbs

Trainer 14 174"x 94"x 51" 240V 50A 1,425 2,260lbs/ 2 pumps 55 gallons 14,130lbs

Trainer 17 201"x 94"x 51" 240V 50A 1,925 2,700lbs/ 2 pumps 45 gallons 18,735lbs

Trainer 19 231"x 94"x 51" 240V 50A 2,040 2,460lbs/ 4 pumps 48 gallons 19,392lbs

Page 36: H2X Owner's Manual

OPTIONAL ExERCISE EQUIPMENT ALL

Optional exercise equipment allThe optional exercise equipment package makes it easy to exercise in your own back yard. There are shell mounted clips that are used to fasten the rowing equipment to the swim spa. These clips are located along the sides of your spa next to the grab rails that are placed around the perimeter of the swim area. An optional exercise book is available through your dealer that will show you how to get the most out of the exercise equipment features.

NOTE: DO NOT LEAvE EXERCISE EQUIPMENT INSIDE THE SWIM SPA WHEN NOT IN USE. DO NOT LEAvE EXERCISE EQUIPMENT OUTSIDE EXPOSED TO ULTRA vIOLET RAYS. FAILURE TO FOLLOW THE ABOvE GUIDE-LINES COULD RESULT IN INJURY.

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Page 37: H2X Owner's Manual

SPA - CONTROLS: MAIN MENUS

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NAvIGATION

Navigating the entire menu structure is done with 2 or 3 buttons on the control panel.

The WARM and COOL buttons are indicated by a single Temperature icon throughout this User Guide. Some panels only have one Temperature Button.

Panels that have two Temperature buttons can use both of them to simplify navigation and programming where a single Temperature icon is shown.

The LIGHT Button is also used to choose the various menus and navigate each section.

Typical use of the Temperature button(s) allows changing the Set Temperature while the numbers are flashing in the LCD. Pressing the LIGHT button while the numbers are flashing will enter the menus.

The menus can be exited with certain button presses. Waiting for 10 seconds will return the panel to normal operation and a display of spa status.

NOTE: THE TOPSIDE CONTROL FOR THE SWIM PORTION OF THE TRAINER 19 HAS A BUTTON LABELED "*". THIS BUTTON IS FOR SERvICING AND ONLY OPERATES THE TOPSIDE LED LABELED "*". IF LEFT ON IT WILL TURN OFF AFTER 4 HOURS.

Main Screen

P

SET RANGE

SET

While the Temperature is still flashing, press Light.SET RANGEREADY RANGE FLTR1

Main Screen

READY RANGE FLTR1

SETREADYSET

1

2

Power-up Screens After the startup sequence of numbers, LINK will appear if no button has been pressed. Press any button to Link the Panel with the System.

Each time the System powers up, a series of numbers is displayed.

Waiting Approx. 10 Seconds in the Main Menuwill allow the display to revert to the Main Screen

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

Trainer 19 only

Page 38: H2X Owner's Manual

SPA - CONTROLS: FILL IT UP

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PREPARATION AND FILLING

Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These sequences are normal and display a variety of information regarding the configuration of the hot tub control.

PRIMING MODE

This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed.

Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will automatically return to normal heating and filtering at the end of the priming mode. During the priming mode, the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by pushing the “jet” buttons.

If the spa has a Circ Pump, it can be activated by pressing the “Light” button during Priming Mode.

PRIMING THE PUMPS

As soon as the above display appears on the panel, push the “jet” button once to start Pump 1 in low-speed and then again to switch to high-speed. Also, push the Pump 2 or “Aux” button, if you have a 2nd pump, to turn it on. The pumps will now be running in high-speed to facilitate priming. If the pumps have not primed after 2 minutes, and water is not flowing from the jets in the spa, do not allow the pumps to continue to run. Turn off the pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and refer to page 19.

Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition.

EXITING PRIMING MODE

You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.

Once the system has exited Priming Mode, the top-side panel will momentarily display the set temperature but the display will not show the temperature yet, as shown below. This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it.

READY RANGE READY RANGE

or

Page 39: H2X Owner's Manual

37DO NOT DIVE.

SPA - CONTROLS: SPA BEHAVIOR

PUMPS

Press the “jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if equipped.

If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.

On non-circ systems, the low-speed of pump 1 runs when any other pump is on. If the spa is in Ready Mode (See page 39), Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high speed may be started.

FILTRATION AND OzONE

Pump 1 low and the ozone generator (if so equipped) will run during filtration.

The system is factory-programmed with one filter cycle that will run in the evening (assuming the time-of-day is properly set) when energy rates are often lower. The filter time and dura-tion are programmable. (See page 43)

A second filter cycle can be enabled as needed.

At the start of each filter cycle, Pump 2 (if there is one) will run briefly to purge its plumbing to maintain good water quality.

FREEzE PROTECTION

If the temperature sensors within the heater detect a low enough temperature, then the pump(s) activate to provide freeze protection. The pump(s) will run either continuously or periodically depending on conditions.

Page 40: H2X Owner's Manual

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SPA - CONTROLS: TEMPERATURE AND TEMP RANGE

ADJUSTING THE SET TEMPERATURE

When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set temperature when required.

If the panel has a single temperature button, pressing the button will cause the temperature to flash. Pressing the button again will cause the temperature to change in one direction (e.g. UP). After allowing the display to stop flashing, pressing the Temperature Button will cause the temperature to flash and the next press will change the temperature in the opposite direction (e.g. DOWN).

PRESS-AND-HOLD

If a Temperature button is pressed and held when the temperature is flashing, the tempera-ture will continue to change until the button is released. If only one temperature button is available and the limit of the Temperature Range is reached when the button is being held, the progression will reverse direction.

DUAL TEMPERATURE RANGES

This system incorporates two temperature range settings with independent set temperatures. The High Range designated in the display by an “up” arrow, and the Low Range designated in the display by a “down” arrow.

These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting. The Ranges are chosen using the menu structure below. Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen, the spa will heat to the set temperature associated with that range.

High Range can be set between 80°F and 104°F.

Low Range can be set between 50°F and 80°F.

See Ready and Rest on Page 39 for additional heating control information.

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

High-Range vs. Low-Range Temp Choice

Press a Temp Button repeatedly to change the temperature.

Pressing and holding a Temp Button will also change the temperature.

Pressing and holding a Temp Button will also change the temperature.

Toggle the Range arrows in the LCD.

SET RANGE SET RANGE

Set Temp will Show & Flash

Set Temp will Show & Flash

SET RANGE FLTR1 SET RANGE FLTR1 SET RANGE FLTR1

SET RANGE

SET RANGE

Approx. 5 sec.OR

SET RANGE

While temperature is flashing...

To next item in Main Menu

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Approx. 5 sec.OR

Main Screen

READY RANGE FLTR1

Press a Temp Button repeatedly to change the temperature.

Approx. 5 sec.OR

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Page 41: H2X Owner's Manual

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SPA - CONTROLS: MODE – READY AND REST

In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.”

The heater pump can be either a 2-Speed Pump 1 or a circulation pump.

If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”

REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two.

If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always running, the spa will maintain set temperature and heat as needed in Ready Mode, without polling.

In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being filtered constantly when in Circulation Mode.

READY-IN-REST MODE

READY/REST appears in the display if the spa is in Rest Mode and jet 1 is pressed. It is assumed that the spa is being used and will heat to set temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by entering the Mode Menu and changing the Mode.

READYSET SET REST

READY Mode will allow the spa to Poll and determine a need for heat. The panel will maintain a “current” temperature display.

REST Mode will not Poll and will only heat during filter cycles. The panel will not display a current temperature at all times.

The Main Screen will display RUN PUMP FOR TEMP if the filtration pump has not run for over 1 hour.The Main Screen will display normally during Filter Cycles or when the spa is in use.

If the filtration pump has been off for an hour or more, when any function button, EXCEPT Light, is pressed on the panel, the pump used in conjuncton with the heater will run so that temperature can be sensed and displayed.

1 Hour REST RANGE REST RANGEREST RANGE REST RANGE REST RANGE

While the Temperature is still flashing, press Lightrepeatedly until MODEappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

REST RANGE FLTR1

Main Screen

REST RANGE FLTR1

Approx.10 sec.

or

Toggle between READY and RESTPressing Light when the display is toggled will go to Main Screen.To next item in

Main MenuIf not toggled

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

Main Screen

REST RANGE

Main Screen

READY/REST RANGEJ

Page 42: H2X Owner's Manual

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SPA - CONTROLS: MODE – SHOW AND SET TIME-OF-DAY

BE SURE TO SET THE TIME-OF-DAY

Setting the time-of-day is important for determining filtration times and other background features.

TIME will flash on the display if no time-of-day is set in the memory.

24-hour time display can be set under the PREF menu. (See Page 42)

NOTE: If power is interrupted to the system, Time-of-Day will need to be reset.

FLIP (INVERT DISPLAY)

P

SET P SET P SET P SET P

To next item inMain Menu

While the Temperature is still flashing, press Lightrepeatedly until TIMEappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Approx.10 sec.

or

Main Screen

READY RANGE FLTR1

Approx.10 sec.

or

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

Approx.10 sec.

or

SET SET

Toggle the inversion of the segmented charactersPressing Light when the display is toggled will go to Main Screen.

READY RANGE FLTR1

While the Temperature is still flashing, press Lightrepeatedly until FLIPappears in the LCD.

SET RANGE

Main Screen

Main Screen

READY RANGE FLTR1

To next item inMain MenuIf not toggled

Page 43: H2X Owner's Manual

SPA - CONTROLS: RESTRICTING OPERATION

41DO NOT DIVE.

The control can be restricted to prevent unwanted use or temperature adjustments.

Locking the panel prevents the controller from being used, but all automatic functions are still active.

Locking the Temperature allows jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

Temperature Lock allows access to a reduced selection of menu items.

These include Set Temperature, FLIP, LOCk, UTIL, INFO and FALT LOG.

This Unlock sequence may be used from any screen that may be displayed on a restricted panel.

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

LOCK will remain on the display for 3 seconds and then revert to the normal display.

When the Temperature is locked, the panel will display the Set Temperatureby pressing a Temperature Button, as ususal. LOCK will appear if an attempt to reset the temperature is made with a subsequent button press.Adjustable settings in the menus are also locked.Other function buttons will operate normally.

Panel Locked

Temperature Locked

Any Button Press

Locks all function buttons.Locks Temp. and Settings.

SET

SET SET

SET

READY RANGE FLTR1 READY RANGE FLTR1

While the Temperature is still flashing, press Lightrepeatedly until LOCKappears in the LCD.

SET RANGE

Main Screen

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1 READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

SET

or Approx. 5 sec.

To next item inMain Menu

Approx.3 sec.

Approx.3 sec.

RANGE

UNLOCKING

Press and HOLD a Temperature Button

Press the Light Button twiceREADY RANGE FLTR1

Main Screen

Approx.3 sec.

Page 44: H2X Owner's Manual

SPA - CONTROLS: HOLD (STANDBY)

42DO NOT DIVE.

HOLD MODE

Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually.

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

OR

While the Temperature is still flashing, press Lightrepeatedly until HOLDappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Approx.10 sec.

Main Screen

READY RANGE FLTR1

Approx.3 sec.

or

To next item inMain Menu

SET

Page 45: H2X Owner's Manual

SPA - CONTROLS: ADJUSTING FILTRATION

43DO NOT DIVE.

MAIN FILTRATION

Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.

FILTER CYCLE 2 - OPTIONAL FILTRATION

Filter Cycle 2 is OFF by default.

It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the overlap amount.

PURGE CYCLES

In order to maintain sanitary conditions, secondary Pumps will purge water from their respective plumbing by running briefly at the beginning of each filter cycle.

If Filter Cycle 1 is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

Sets Filter 1 lenght in hours

Sets start hour Selects minutes

Selects part of an hour

SET FLTR1 P SET FLTR1 P SET FLTR1 P

Sets 15-minute increments

SET FLTR1 P

FLTR1FLTR1 SET FLTR1 SET FLTR1 SET FLTR1

Shows/flashes start time

FLTR1

to show RUN HRS

to show F1 ENDS xx:xx

Sets 15-minute increments

A

1

Approx. 30 Sec.

Approx. 30 Sec.

OR

OR

While the Temperature is still flashing, press Lightrepeatedly until FLTR 1appears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Approx.30 sec.

or

Sets Filter 1 lenght in hours

Sets start hour Selects minutes

Selects part of an hour

SET FLTR 2 P SET FLTR 2 P SET FLTR 2 P

Sets 15-minute increments

SET FLTR 2 P

FLTR 2FLTR 2 SET FLTR 2 SET FLTR 2 SET FLTR 2

Shows/flashes start time

FLTR 2

to show RUN HRS

to show F1 ENDS xx:xx

Sets 15-minute increments

A

Approx. 30 Sec.

Approx. 30 Sec.

OR

OR

Main Screen

READY RANGE FLTR1

Approx.30 sec.

or

2

Approx. 10 Sec.

OR

To next item inMain Menu

Main Screen

READY RANGE FLTR1SET FLTR 2 SET FLTR 2

Page 46: H2X Owner's Manual

SPA - CONTROLS: PREFERENCES

44DO NOT DIVE.

UTILITY MENU

The utility menu is available for trouble shooting purposes only and should not be accessed. Testing modes that are used in this menu can affect the operation of the system and cause it not to function correctly.

Toggle Yes and No

SET SET

Toggle °F and °C

SET SET

Toggle 12-hour clock and 24-hour clock

SET SET

Press Light

To show first item in Preferences menu(F/C)

for 12-24

Press Light for REMINDERS

While the Temperature is still flashing, press Lightrepeatedly until PREFappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

To next item inMain Menu

(UTIL)

To next item inMain Menu

(UTIL)

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Waiting time - varies depending on function

Page 47: H2X Owner's Manual

SPA - CONTROLS: GENERAL MESSAGES

45DO NOT DIVE.

PRIMING MODE

Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing the output of each pump sepa-rately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp button. The heater is not allowed to run during Priming Mode.

NOTE: If your spa has a Circ Pump, it will turn on with jets 1 in Priming Mode. The Circ Pump will run by itself when Priming Mode is exited.

WATER TEMPERATURE IS UNkNOWN

After the pump has been running for 1 minute, the temperature will be displayed.

TOO COLD - FREEzE PROTECTION

A potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps are activated. All pumps are ON for at least 4 minutes after the potential freeze con-dition has ended, or when the aux freeze switch opens.

In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.

This is an operational message, not an error indication.

WATER IS TOO HOT - (OHS)

One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa func-tions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp.

READY RANGE READY RANGE

or

READY RANGE FLTR1

Page 48: H2X Owner's Manual

SPA - CONTROLS: HEATER-RELATED MESSAGES

46DO NOT DIVE.

FLOW-RELATED CHECkS

Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets, pump and dirty filters.

On some systems even when spa is shut down, some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed.

* This message can be reset from the topside panel with any button press.

HEATER FLOW IS REDUCED (HFL)

There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.

HEATER FLOW IS REDUCED (LF)*

There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset and begin heater start up.

HEATER MAY BE DRY (DR)*

Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to reset the heater start-up. See “Flow Related Checks” below.

HEATER IS DRY*

There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must press any button to reset and restart heater start up. See “Flow Related Checks” below.

HEATER IS TOO HOT (OHH)*

One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must press any button to reset when water is below 108°f (42.2°C). See “Flow Related Checks” below.

A RESET MESSAGE MAY APPEAR WITH OTHER MESSAGES.

Some errors may require power to be removed and restored.

Page 49: H2X Owner's Manual

SPA - CONTROLS: SENSOR-RELATED MESSAGES

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SENSOR BALANCE IS POOR

The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.

READY RANGE FLTR1

SENSOR BALANCE IS POOR*

The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service.

SENSOR FAILURE

A temperature sensor or sensor circuit has failed. Call for Service.

NO COMMUNICATIONS

The control panel is not receiving communication from the System. Call for Service.

MISCELLANEOUS MESSAGES

Page 50: H2X Owner's Manual

SPA - CONTROLS: SYSTEM-RELATED MESSAGES

48DO NOT DIVE.

* This message can be reset from the topside panel with any button press.

MEMORY FAILURE - CHECkSUM ERROR*

At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call.

MEMORY FAILURE - PERSISTENT MEMORY ERROR*

Contact your dealer or service organization if this message appears on more than one power-up.

MEMORY FAILURE - CLOCk ERROR*

Contact your dealer or service organization.

CONFIGURATION ERROR – SPA WILL NOT START UP

Contact your dealer or service organization.

A PUMP APPEARS TO BE STUCk ON

Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

A PUMP APPEARS TO HAvE BEEN STUCk ON WHEN SPA WAS LAST POWERED

POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

Page 51: H2X Owner's Manual

SPA - CONTROLS: REMINDER MESSAGES

49DO NOT DIVE.

* This message can be reset from the topside panel with any button press.

GENERAL MAINTENANCE HELPS.

Reminder Messages can be suppressed by using the PREF Menu. See Page 44.

Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model.

The frequency of each reminder (i.e. 7 days) can be specified by the Manufacturer.

Press a Temperature button to reset a displayed reminder message.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 7 DAYS.

Check pH with a test kit and adjust pH with the appropriate chemicals.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 7 DAYS.

Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 30 DAYS.

Clean the filter media as instructed by the manufacturer. See HOLD on page 42.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 30 DAYS.

The GFCI is an important safety device and must be tested on a regular basis to verify its reliability.

Every user should be trained to safely test the GFCI associated with the hot tub installation.

A GFCI will have a TEST and RESET button on it that allows a user to verify proper GFCI function.

Alternates with temperature or normal display.

Alternates with temperature or normal display.

Alternates with temperature or normal display.

Alternates with temperature or normal display.

Page 52: H2X Owner's Manual

SPA - CONTROLS: REMINDER MESSAGES (CONT.)

50DO NOT DIVE.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 90 DAYS.

Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

Alternates with temperature or normal display.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 180 DAYS.

Vinyl covers should be cleaned and conditioned for maximum life.

Alternates with temperature or normal display.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 180 DAYS.

Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.

Alternates with temperature or normal display.

APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 365 DAYS.

Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.

Alternates with temperature or normal display.

AS NEEDED.

Install new mineral cartridge

Alternates with temperature or normal display.

Page 53: H2X Owner's Manual

DELUxE FUSION AUDIO SYSTEM

51DO NOT DIVE.

Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F).

*Please refer to your stereo Owner’s Manual for specific operations.

Optional Stereo docking Station Your spa is equipped with an iPod™ docking station that will allow you to listen to personal selections through the audio system of the spa. This audio system also has an FM only radio receiver that can be used to listen to local FM broadcasts. Due to varying signal conditions the FM radio reception may be limited.

The docking station is compatible with most iPod™ products. Master Spas, Inc. does not guarantee compatibility with all iPod™ products due to software changes and upgrades.

The wireless remote provided with the spa is water resistant, but should never be left in the spa when not in use.

Remote Synchronizing 1. Turn the docking station OFF with the on/off button inside the door

(the red LED should not be illuminated when power is OFF).

2. Press the red (POWER) button on the remote.

3. Turn the docking station ON with the on/off button inside door (the red LED will illuminate when power is ON).

4. Press and hold the (MODE) button on the top right corner. Hold for 10 seconds.

5. The remote’s LCD should read WELCOME or show a mode position such as RADIO, IPOD, or AUx IN.

If the pairing process is not effective, turn the docking station OFF with the on/off button, located inside the door of the dock. Uplug the 12-pin harness on the back of the stereo for 3 minutes. Reattach the harness and repeat steps 1-5 above.

If the LCD displays “- -” in either mode, this means that your remote control is out of reception range. Please move closer and try the feature again.

Each Digital Media Locker™ comes with a matching RF (Radio Frequency) Wireless LCD remote control. This remote is required to use any functions on the unit. For any additional remote controls you will need to activate/synchronize those remote controls to the Aq-DM-4 by following the steps above.

If you lose your remote control and buy a replacement, follow the steps above to pair/synchronize before normal usage.

Page 54: H2X Owner's Manual

DELUxE FUSION AUDIO SYSTEM

52DO NOT DIVE.

Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F).

*Please refer to your stereo Owner’s Manual for specific operations.

Optional Stereo Docking Station Your spa is equipped with an iPod™ docking station that will allow you to listen to personal selections through the audio system of the spa. This audio system also has an FM only radio receiver that can be used to listen to local FM broadcasts. Due to varying signal conditions the FM radio reception may be limited.

The docking station is compatible with most iPod™ products. Master Spas, Inc. does not guarantee compatibility with all iPod™ products due to software changes and upgrades.

The wireless remote provided with the spa is water resistant, but should never be left in the spa when not in use.

RF Remote Control Synchronizing Each docking station comes with a matching wireless remote control. From time to time it may be nec-essary to synchronize the remote to the docking station.

A. Turn on the Digital Media Locker™ by pressing the POWER button on the locker.

B. Within 3 seconds press and hold the MODE button on the remote for more than 10 seconds. The remote will now be paired/synchronized. i The remote control uses state-of-the-art technology and will inform you if the dock is receiving the

command from the remote control. In any case, if the LCD displays "--" in either mode, this means that your remote control is out of reception range. Please try the feature again.

Each Digital Media Locker™ comes with a matching RF (Radio Frequency) Wireless LCD remote control. This remote is required to use any functions on the unit. For any additional remote controls you will need to activate/synchronize those remote controls to the system by following the steps above. i If you lose your remote control and buy a replacement, follow the steps above to pair/synchronize

before normal usage.

i If your music player is not an iPod, you will not be able to control track or receive track information.

i In order to prolong remote battery life the LCD will shut off after 20 seconds if no other button is pressed. To turn remote back on, press any button once and then press the command desired.

caUTION – Risk of Electric Shock. Do not leave compartment door open.

caUTION – Risk of Electric Shock. Replace components only with identical components; and

Do not operate the Audio / Video controls while inside the spa.

WaRNINg – Prevent Electrocution. Do not connect any auxiliary components (for example cable, additional speakers, headphones, additional Audio / Video components, etc.) to the system.

NOTe: These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with article 810 of the National electrical code, aNSI / Nfpa 70.NOTe: do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other risk of injury. Refer all servicing to qualified service personnel.

Page 55: H2X Owner's Manual

SWIM SPA TROUBLE SHOOTING GUIDE

53DO NOT DIVE.

NOThINg ON The SWIm Spa OpeRaTeS-1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section

on that model swim spa. There you will find the meaning of the message and what action is to be taken.

2. If there is no message on the control panel, check and reset the GFCI breaker. GFCI breaker will be located external to the swim spa.

* The swim spa GFCI breaker or disconnect should be located in a weather proof box close to the spa, but no closer then 5 feet.

If the swim spa does not respond, contact your local service company.

pUmp(S) dO NOT OpeRaTe - 1. Press the “jets” button on your control panel.

If you hear the pumps trying to operate: A. Check that all the slice valves are open. See photo on page 13. B. Pump may need to be primed. See page 19. C. Check that the air controls are open. See photo on page 11. If you do not hear anything from the pump, contact your local service company.

pOOR JeT peRfORmaNce1. Make sure pump is operating

2. Check that the water level is adequate (up to minimum safe water level side)

3. Make sure the jets are open and the air controls are open. See page 11.

4. Check for dirty filters. Clean if necessary.

Page 56: H2X Owner's Manual

SWIM SPA TROUBLE SHOOTING GUIDE

SWIm Spa NOT heaTINg* If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swim

spa is not heating and has not tripped the breaker, please follow these steps:

1. Check the control panel for diagnostic messages. Refer to your swim spa models diagnostic message area in previous sections. Follow steps to alleviate message.

2. Check water set temperature at control panel.

3. Check for dirty filters. Clean if necessary.

4. Check the “heat mode” that the swim spa is set in. The swim spa should be set in the ready mode depending on the model.

5. Check the control panel for heat light indicator. If the light is on and not blinking the swim spa should be heating. Wait a reasonable amount of time (approximately 1 hour) to see if the water temperature is rising.

6. Check to make sure that the pump is primed and all slice valves are open.

7. Reset power to the swim spa at GFCI breaker.

8. If swim spa is still not heating, contact your dealer for service.

gfcI IS TRIppINgA ground fault circuit interrupter (GFCI) is required by the National Electrical Code for your protection. The tripping of the GFCI may be caused by a component on the swim spa or by an electrical problem. Electrical problems include but are not limited to, a faulty GFCI breaker, swim spa component, power fluctuations, or improper wiring. It may be necessary to contact an electrician if your dealer recommends doing so.

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Page 57: H2X Owner's Manual

REGULAR MAINTENANCE PROCEDURES

Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty.

cLeaNINg JeTSThe majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.

The jets in your swim spa can be removed for cleaning by unscrewing them (counter clockwise) and then pulling out the jet.

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To clean JetsPlace the jet(s) in a bucket, fully immerse in white vinegar. Let the jet(s) soak overnight and then rinse with water. It may be necessary to clean grit and deposits from the white jet body (mounted in the spa shell) by using a small bristled brush.

cLeaNINg dIveRTeR vaLveSMineral deposits, grit and sand may get into the internal parts of the diverter valves over time. The diverter valves may become difficult to turn or not turn at all.

Remove the handle from the top of diverter valve by gently prying up on both sides of the handle assembly at the same time.

Turn the cap piece counter clockwise. It may be necessary to put a clean rag over the cap and turn it with a wrench.

Once loose, the cap and handle can be pulled up out of the white plumbing fitting.

Wipe down the internal piece that attaches to the cap and handle.

Soak the cap and handle in white vinegar.

The white plumbing fitting should also be wiped down. If the surface of the white plumbing has become too abrasive, you can take wet, fine sandpaper and smooth it out. It is also helpful to use a lubricant (use silicone based, not petroleum based) to allow for an easier turn of the diverter handle.

Rinse the diverter internals and reassemble.

In the future, it is helpful to turn the diverter valve only when the pump is not on. Cleaning your diverter valve should occur every time you drain your swim spa.

dRaININg yOUR SWIm SpaDue to the physical size of the swim spa, we recommend draining your swim spa with a submersible sump pump. Draining your swim spa with a conventional swim spa drain is not a reasonable option.

Page 58: H2X Owner's Manual

REGULAR MAINTENANCE PROCEDURES

caRe Of yOUR SWIm Spa cOveRAlways cover your swim spa when not in use. This will greatly reduce energy consumption and will cause swim spa water to heat more rapidly. Water loss and chemical usage will also be reduced.

•Besuretolockdownallstrapsoncoveraftereachusetopreventwinddamage.

•Donotallowswimspatosituncoveredindirectsunlight.Thismaycausedamagetoexposedsurfacesof swim spa and possible discoloration of swim spa fittings.

•Periodicallyhoseoffbothsidesofswimspacoverformaximumlifeofcover.Onceamonthuseavinylcleaner and conditioner on the vinyl portion of your cover. Rinse residue off.

•Keepcoveropenfor15min.afteraddingchemicalstopreventoffgasdamage.

NOTE: IF YOUR SWIM SPA IS GOING TO BE LEFT EMPTY FOR PROLONGED PERIODS, DO NOT REPLACE COVER DIRECTLY ON SURFACE OF SWIM SPA. PLACE 2”-3” BLOCkS BETWEEN COVER AND SWIM SPA. THIS ALLOWS FOR ADEqUATE VENTILATION OF COVER AND SWIM SPA.

caRe Of yOUR SWIm Spa caBINeTThe swim spa cabinet is made from a UV resistant Polymer material. The cabinet requires only periodic cleaning with a stream of water from a garden hose.

fILTeR cLeaNINgNOTE: Never operate the swim spa without the filters installed. Damage to the pumps and other

components could result from operation without filters installed.

1. Turn power off to the swim spa.

2. Remove any large or floating debris from the filter area.

3. Allow the weir door to fall back towards the filters in order to remove the filter housing.

4. Lift up on the plastic housing and the entire housing will pop out.

*NOTE: When lifting the housing, be careful not to lift too far, as you could break the floating weir door. Damage to weir door is not warranted.

5. Pull the plastic skimmer plate out from the filter basket in order to gain access to the filters.

6. Unscrew the two filter cartridges located inside the filter basket and remove for cleaning.

7. Both filters should be rinsed off and the non-Eco-Pur filter (blue filter) should be soaked in a cartridge cleaner. Follow applicable cartridge cleaner instructions.

8. Re-install filters and replace weir housing.

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NOTE: Do not soak the Eco-Pur filter (darker filter) in a filter cartridge cleaner. Rinse off only.

NOTE: Eco-Pur filters should be replaced every 6 months. Non Eco-Pur filters should be replaced every 12 months.

Page 59: H2X Owner's Manual

SWIM SPA CARE AND MAINTENANCE RECORD

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DATE

drain & clean Swim Spa

clean filter cartridges

Soak filter cartridges in Solution

change ecO pUR™ element every 180 days

Test gfcI

clean and condition Swim Spa cover

miscellaneous Service

DATE DATE DATE DATE DATE DATE DATE

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SWIM SPA CARE AND MAINTENANCE RECORD

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DATE DATE DATE DATE DATE DATE DATE DATEDATE DATE DATE DATE DATE

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SWIM SPA CARE AND MAINTENANCE RECORD

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DATE DATE DATE DATE DATE DATE DATE DATEDATE DATE DATE DATE DATE

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SWIM SPA CARE AND MAINTENANCE RECORD

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DATE DATE DATE DATE DATE DATE DATE DATEDATE DATE DATE DATE DATE

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Page 64: H2X Owner's Manual

POP10H2xOMRev. 11/11

6927 Lincoln ParkwayFort Wayne, Indiana 46804

800-860-7727www.masterspas.com

WATER TO THE EXTREMEby Master Spas