Gwalia: An Unexpected e-Journey

Housekeeping

An Unexpected

E-Journey

We are a leading provider of housing

and care services in south and mid

Wales.

We employ around 1500 staff across

the business and manage over 10,300

units of accommodation

and over 2,700 units of care.

Who Are We

Social Housing for rent

Affordable homes for sale

Student Housing

Supported Housing

Social Care

Floating Support

Residential & Nursing Care Homes

What We Do

Health & Safety training

2 or 4 day classroom

All new staff to attend

Before e-Learning

What Did We Do

Assess the training as was

Several different methods

–Extra Induction day?

–Going out to schemes?

–E-learning …YES!

How Did That Go Down?

Buy in from Exec

Ready to go…

Appetite Unsure

Culture

I.T. Literacy

Scepticism

We Need

Heroes…

Our Heroes

Tony Rowlands Head

of Hygiene and

Cleaning Services.

Staff did not have access to

computers on a regular basis, this

meant that GLADIS records were

poor.

Some staff had been with Gwalia for

years and not completed one e-

learning module. L&D worked with

all cleaning staff to complete

mandatory modules.

Our Heroes

Sherri Sargent

Service & Improvement

Manager.

It allows me to monitor the

progression of staff teams and to work

with managers where there needs to be

improvements made. I can identify

good practice at service and team

levels at a touch of a button.

GLADIS is great for succession

planning and very useful when

tendering too.

Our Heroes

I prefer the classroom

setting method of

learning – computers

frustrate me!

this new concept is

very interesting and I

was able to take my

time to absorb

information – there

was no class room

pressure.

Once I got over my fear of using a

computer I enjoyed the training,

built my confidence and skills.

The Results

Organisation

Of The Year 2012

Enrolments

Completions

Staff buy in…

Where To Now?

Reporting Access For Managers

Developing Culture =

ELearning Initiatives

Branding Refresh

GLADIS Champions

More Internal Promotion

GLADIS Training

Essential Skills/ Ecdl

The

E-Journey

Will

Continue …