S u m m e r I n t e r n s h i p P r o j e c t 4 UNIVERSITY OF MUMBAI SUMMER PROJECT REPORT ON (A Study on production of Gowardhan Milk and milk Products in pune) PROJECT UNDERTAKEN AT (PARAG MILK AND MILK PRODUCT PVT.LTD.) (DEPARTMENT: OPERATION) SUBMITTED BY YOGESH ROHIDAS SHINDE ROLL NO: 50 (2009-2011) NCRD’S STERLING INSTITUE OF MANAGEMENT STUDIES Sector: 19, Near Seawoods Dharave Petrol Pump, Nerul (E) Navi Mumbai: 400706
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UNIVERSITY OF MUMBAI
SUMMER PROJECT REPORT ON
(A Study on production of Gowardhan Milk and milk Products in pune)
PROJECT UNDERTAKEN AT
(PARAG MILK AND MILK PRODUCT PVT.LTD.)
(DEPARTMENT: OPERATION)
SUBMITTED BY
YOGESH ROHIDAS SHINDE
ROLL NO: 50
(2009-2011)
NCRD’S
STERLING INSTITUE OF MANAGEMENT STUDIES
Sector: 19, Near Seawoods Dharave Petrol Pump, Nerul (E)
Navi Mumbai: 400706
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PROJECT REPORT ON
“A Study on Production of Gowardhan Milk and Milk Products in Manchar Dairy of
Pune”
(This study was conducted from 1st May to 30th June 2010)
Submitted At
Gowardhan Milk and Milk Products Pvt. Ltd
Manchar, Pune.
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ACKNOWLEDGEMENT
We would like to express our sincere gratitude towards Mr. Varma Production
Manager , Manchar of Govardhan Milk and Milk Products Private Ltd. for the guidance
provided. This project would not have reached its end without the supervision and direction
which they gave.We thank them for spending their valuable time and energy in guiding us
throughout this project and for certifying us of our successful completion of the project
report.
We take this opportunity to express our deep gratitude to Mr Vikas Bhor HR field
representative who has always been there to guide us throughout this project report. We thank
to the Department of Marketing Management and Human Resource for offering us this
opportunity.
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Index
Sr. No. Page No
1 INTRODUCTION 5
2 VISION 7
3 OBJECTIVE AND SCOPE 8
4 EXECUTIVE SUMMARY 9
6 INDUSTRY PROFILE 10
7 PRODUCTS 11
8PLANT
12
9RECOMMENDATIONS
34
10BIBLIOGRAPHY
35
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INTRODUCTION AND HISTORY OF COMPANY
INTRODUCTION
Gowardhan, founded by Parag Milk and Milk Products Pvt. Ltd in 1992, is one of India's
largest private dairies, with an output capacity of 1,000,000 liters per day.
Located in a lush green village called Manchar in Maharashtra (60 km from Pune), and also
owns the largest cow farm in India as well as Asia's largest cheese plant.
We are an ISO 9000 and AGMARK certified company, committed to international standards
of product quality. Our product portfolio includes Skim Milk Powder, Whole Milk Powder,
Ghee, Processed Cheese, Butter, Dahi, proprietary foods like Dairy Whitener and Gulab Jaab,
Govardhan Mix powder under the brand names of "Gowardhan" and 'Go' and all made from
100% fresh cow milk.
A dairy plant consist of all manufacturing section used for milk treatment and processing
begins with milk reception and ending with dispatch of the finished products. They operate
within the framework of the milk regulation and consist of a production program and
regulation, flow sheet, energy flow sheet and functional descriptive.
The Genesis: He had a "Vision" to set up institution to help the famous of near village to
grow economically. He believed in this vision of faluire as he conceptualized marketing of
successful milk which was unused by the farming community to the village with his scientific
way and the political to increase milk production, he led to the step to his dream "PARAG
MILK”.
Thus the pure intension of the entrepreneurship of Shri.Devendra Shah, PARAG MILK &
MILK Products Pvt. Ltd. is one of the most popular dairy in the state of Maharashtra. It is
located on NH 50, Pune-Nashik highway, 65 km from industrial city Pune, near Awasari
phata at western of Mancher. The factory spread over an area of 8 acres. The company hosts
plant and machinery supplied and erected by the world leaders "Alfa-Laval" .Initially the
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plant was started with a handling capacity of 30.000 Liters/day. At present the dairy handle
milk upto 8 Lakhs Liter/day in lean season. It has an annual growth of 50%.
Parag milk is a multi-products dairy plant manufacturing different milk products like Ghee,
Real Milk Powder, Cheese ,Gulam JGovardhann ,UHT Milk, Cheese(Cheddar cheese,
Process cheese, Mozzarella cheese).It is an ISO-9001 HACCP certified company. The brand
name of is "GOWRDHAN" Company also has the certificate of MMPORC
No.310/r-MPO/2003.
Vision:
Infrastructure & Technology
Our commitment to quality and innovation has resulted in huge investments in infrastructure
and technology. Our integrated dairy and cow farm at Manchar, is rapidly scaling up to cater
to the ever expanding circle of customers in India, who seek all-natural, wholesome and
delicious dairy products.
Dairy Plant, Manchar, Pune
The extensive ranges of our products are processed at this ultra modern dairy. Our dairy plant
is fully automated, of international standards and equipped with the best European
technology. Right from reception of milk to the finished product, we maintain strict no-
human-contact through the entire manufacturing process. Our plant churns out 1,000,000
litres of milk per day, has an output capacity upto 10 MT of butter, 25 MT of ghee and 10
MT of dahi (yoghurt) and 65 MT of milk powder.
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DAIRY FARM
Gowardhan manufactures dairy products that are not just 100% natural , but also lighter and
rich in calcium.
That's because the milk, procured from its own cow farm - the largest in Asia - is 100%
natural cow's milk.
What's more is the use of latest European technology in our manufacturing units ensures the
superior quality and freshness of our products, giving them the unique Gowardhan taste and
flavors.
The plant have the dairy farm also it have nearly about 2500 cows. Each cow gives milks
about 20 to 25 Liter/day.
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OBJECTIVE AND SCOPE
1. OBJECTIVES OF THE REPORT
The main objective of the Study can be listed as follows
A.PRIMARY OBJECTIVE
1. To find demand of products for a of production and quality of Gowardhan products
2. To find the problems faced by production section and storing.
3. To collect the information about the competitors
2. SCOPE OF PROJECT
The study carried out in Manchar so, its scope is mainly limited to Manchar city.
It gives information about the demand of customers for the production
It gives information about the services given by distributor to their retailer.
It gives information about the competitors’ products
It will serve consumer in better manner.
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EXECUTIVE SUMMARY
Gowardhan Milk, brand of the Gowardhan Milk and Milk Products Private Ltd. is the
significant player in Pune in milk segment.
The project basic objectives are to estimate demand of Gowardhan Milk and
producing Gowardhan milk in Manchar at the same time. In today’s competitive world while
entering in the market it is very necessary to have good knowledge of the potential of a
particular production system.The information regarding the activities of competitor’s existing
in the market so that we can plan our each activity according to that. Also it is necessary to
retain the existing customers apart from attracting the new customers.
The Project is concern with to determine the penetration level of Govardhan dairy
milk in Pune city. The project included as part of MMS Programme and the project is done
during the month of May and June.
The project was aimed to find out various strategies that can be implemented to
increase the production and quality of Govardhan milk and products in Manchar Region.
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INDUSTRY PROFILE
Dairy is a place where handling of milk and milk products is done and technology
refers to the application of scientific knowledge for practical purposes. Dairy technology has
been defined as that branch of dairy science, which deals with the processing of milk and the
manufacture of milk products on an industrial scale.The dairy sector in the India has shown
remarkable development in the past decade and India has now become one of the largest
producers of milk and value-added milk products in the world.
The dairy sector has developed through co-operatives in many parts of the State.
During 1997-98, the State had 60 milk processing plants with an aggregate processing
capacity of 5.8 million litres per day. In addition to these processing plants, 123 Government
and 33 co-operatives milk chilling centers operate in the State. Also India today is the lowest
cost producer of per litre of milk in the world, at 27 cents, compared with the U.S' 63 cents,
and Japan’s $2.8 dollars. Also to take advantage of this lowest cost of milk production and
increasing production in the country multinational companies are planning to expand their
activities here. Some of these milk producers have already obtained quality standard
certificates from the authorities. This will help them in marketing their products in foreign
countries in processed form.
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PRODUCTS
Cheese Pasteurized Table
Fresh Milk Butter
Dahi MILKO
Plant
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Initially when plant was started it handle capacity of milk is 30,000 Liters/day. At the present it goes and 6 Lakhs Liters/day in lean seasonupto 8 Lakhs Liter/day, in flash season.
Operation performs in different part of dairy is done in following section:
Gowardhan manufactures dairy products that are not just 100% natural, but also lighter and rich in calcium.
That's because the milk, procured from its own cow farm - the largest in Asia - is 100% natural cow's milk.
What's more, the use of latest European technology in our manufacturing units ensures superior quality and freshness of our products, giving them the unique Gowardhan taste and flavor.
The plant have the dairy farm also it have nearly about 2500 cows. Each cow gives milks about 20 to 25 Liter/day.
RAW MILK RECEVING DOCK
DAIRY FARM
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Initially the plant was started, with a handling capacity of 30000 Liters /day. At present the dairy handles milk up to 8 Lakhs Liter /day, in flash season and 6 Lakhs Liter/day in lean season.
In plant there is two processing section Unit 1(Old processing section)& Unit 2(New processing section) "Milk reception and processing section ". In this unit milk is received, processed, stored and packed for market Milk or is sent to for products manufacture. The plant have the dairy farm also it have nearly about 2500 cows. Each cow gives milks about 20 to 25 Liter/day.
Milk collection: Milk collection plays a vital realign smooth running of dairy plant. Raw milk collected through two ways,
Cans Tankers
Milk received from cans is through individuals farmer, milk cooperative societies and though private contractors .
A unique method used for the preservation of raw milk from spoilage is by the use of "Cones”. The supplier of raw milk in cans use a cylindrical lid called cons. In the cons ice cube are put. Thus during long transportation, the temperature of the raw milk remain 8-10 degree celcius.Thus the e microbiological quality of raw milk in these cans is better than normal milk store in normal cans(without cons).
Standardization:
A convenient method of standardizations used in Parag.The milk received generally has a highly fat in it as compared to the required in the standardized milk like toned milk, cheese milk etc.Thus a part of the milk is directly homogenized and a part of the milk separated to cream and skim milk lacto calculated amount of skim milk is mixed with homogenized milk for standardization.The skim milk and homogenized milk are pasteurized individually and are mixed under aseptic condiion in a storage tank.
Different types of processed milk manufactured at Parag
Toned Milk Double Toned Milk Cow's Milk Cheese Milk Milk for UHT Processing Milk for manufacture of Milk Powders
MILK POWDER
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Dried milk or milk powder is product obtained by the removal of water from milk by heat or other suitable means to produce a solid containing 5% or less moisture.WQhole milk defatted milk or skim milk may be used for drying the dried products obtained from whole milk (WMP).whole milk powder and that from skim milk is known as (SMP) skim milk powder. There are mainly three powder plants namely P1, P2, P3 (10 tones, 15 tones,25 tones).
WMP:
According to PFA rules 1976 whole milk powder is the product obtain from cow or buffalo milk or combination thereof or from standardize milk by the removal of water. Milk powder should contain moisture not more than 5%, fat not less than 26%,acidity not more than 1.2% standard plate count not more than 50,000/g,coli from count not more than 90/g.
SMP:
According to PFA rules 1976 whole milk powder is the product obtain from cow or buffalo milk or combination thereof or from standardize milk by the removal of water. Milk powder should contain moisture not more than 5%, fat not less than 1.5%,acidity not more than 1.5% standard plate count not more than 50,000/g,coli from count not more than 90/g.
Dairy whitener:
Dairy whitener is the product obtains from cow or buffalo milk (skim milk) or combination thereof, by the removal of water. Milk powder should contain moisture not more than 5%, fat not less than 18%,acidity not more than 1.5% standard plate count not more than 50,000/g,coli from count not more than 90/g.
Dairy Top:
Dairy top is the product obtain from cow or buffalo milk(skim milk) or combination thereof , by the removal of water. Milk powder should contain moisture not more than 5%, fat not less than 1.5%,acidity not more than 1.5% standard plate count not more than 50,000/g,coli from count not more than 90/g.
Air Filter Air Heater Drying Chamber Cyclones Separator Fines Return system Equipment specification Fluidized Bed Dryer Air Dehumidifier Ducting Powder Sifter Rotary Valve Exhaust air fan Air exhaust duct Diverter valve
MILK POWDER
Process Description and plant operation
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Spray drying is transformation of liquid feed having a certain percentage of solids dissolve in it to dried into hot dring media. It involve atomization of feed into spray and contact between spray and drying medium resulting in moisture evaporation. the complete process is continuous and carried out in two stage of operation:
1. In 1st stage concentrate from the evaporating plant is atomized by centrifugal atomized and sprayed in drying chember.Ambient air heated in indicted oil fired heater is send through the air disperser at the top of drying chamber in concurrent contact with concentrate spray. Water evaporates from the concentrate during the contact with the hot air milk powder is discharge from bottom of drying chamber. There as exhaust gases from the chamber are sucked through main cyclones by exhausts fans and let off to the atmosphere as stack exhausts. Entrained fines of powder in the exhaust gases get separated in main cyclone and are discharge from bottom.
2. Second stage drying: Milk powder at the bottom of drying chamber has higher moisture content. This is discharge into the fluidizer for subsequent drying to the desired moisture level. It is very difficult to remove last water by conventional drying, the outlet temparature.has top be high enough to insure a driving force capable of removing the last moisture. Second stage drying is completely different drying development especially to evaporate the last 2-10% moisture from the particles already form formed at previous stage. Due to low diffusion coefficient evaporation is very slow in this range thus after dryer is especially design so that powder will get a long residence time.`
GHEE
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Definition:-
"Ghee may be defined as clarified butter fat prepared from cow or buffalo milk."
According to PFA rule, ghee is clarified fat arrived solely from milk or from desi butter or from cream of which no coloring matter is added.
Ghee section receives the pasteurized cream from unit 1. This cream is either chilled or packed as finished product or the cream is used to manufacture ghee.
Ghee is manufactured by "PRESTRATIFICATION METHODE"
CHEMICAL COMPOSITIONS
Milk fat -- 99-99.5%
Moisture -- not more than 0.5%
free fatty acid ( % oleic) -- max 2.8 (AGMARK)
Specification of Ghee:-
Description:-
General:-
Shall be pure, clarified milk fat obtained by cooking of cream,buter, etc.
Free from sediment or foreign coloring matter.
CHEESE
Definition:
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According to PFA rules, cheese
Composition: means the products obtained by draining after the coagulation of milk with the harmless milk coagulation agent, under the influence of harmless bacterial culture. The capacity of govardhan new cheese plant is 40 tons/day. It is the first largest plant in India and second largest in Asia. It is fully automatic plant. The plant manufacture 3 types of cheese products are:
Cheddar cheese Processed cheese Mozzarella cheese
Cheeder cheese:
Cheeder cheese is a ripened and hard variety of cheese. Cheddar cheese has the longest shelf life as it is ripened after being made for six months.Fresh cheese prepared is called green cheese and after ripping, it is called a curd cheese. All the other type of cheese have short self-life as they have high moisture content and thus mold growth can occur easily.
Processed Cheese
Processed cheese is defined as a modified form of cheese prepared with the aid of heat , salt and emulsifier to form a homogeneous plastic mass which packed hot.
Receiving milk in cheese vat --> Addition of Cacl2 --> Addition of Culture
-->Heating of milk -->Addition of Rennet --> Coagulation of milk --> Cutting of
curd --> Cooking of curd -->Curd Transfer to Alfomatic -->Salting of Alfomatic
--> Transfer of Block-former --> Cheese block discharge -->cheese block
Weight --> cheese block vacuum sealing --> Cheese block pass from metal
Detector --> Store in cold storage
Processed flow chart for MOZZARELLA Cheese
Receiving of milk --> Filtration --> Chilling --> Standardization in storage
tank<10 c --> Bactofugation --> Pasteurization -->Preheating --> Transfer to OST
vat --> Setting -->Cutting -->Cooking --> Transerfer of alfamatic -->Removal of
whey --> Milling Transfer of stretching machine --> Cooking and stretching -->
Molding -->Brining --> Vacuum packing --> Weight ment --> Ripening in cold
Storage --> Shredding -->Packaging --> metal detector --> Cartooning -->Storage
At-18 c --> dispatch
BUTTER
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Definition:
According to PFA rules, table butter is the product obtained from cow or buffalo milk or a combination of thereof, from cream or curd obtained from cow or buffalo milk or; combination thereof, with or without the addition of comman salt.
Composition:
According to PFA rule, table butter should contain Fat-not less than 80% , Moisture-not more than 16% , Salt-not more than 3% , Curd - not more than 1.5%.
Chemical composition of Butter
Constituents Percentage
Moisture% 16
Fat% 80
Salt% 1.5
Curd 2.5
Two types of Butter manufactured in this dairy are:
Salted or Table Butter Unsalted or white Butter
Process flow chart for pasteurized table Butter Manufacturing:
Cream in balance tank
Pasteurization cream storage Tank
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Chilling (9-11°c)
Filling of Churn
Churning Butter Milk
Washing To process
Working Adding of salt
O.C.Sample
Reworking
O.C.Sample
Unloading cleaning & sanitization of trolley
Primary Packing
Second Packing
Storage below 23°c Pre-dispatch Inspection
QUALITY ASSURANCE SECTION
Definition:-
Quality is defined as desirable attributes of a product, which are liked by the consumer. Quality embraces many characteristics such as chemical bacteriological, physical, nutritional, sensory and aesthetic. It is a combination of characteristics that have significance in
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determining the degree of acceptability of the product to a consumer. In simple words, one can say that a product has good quality when it complies with the requirements specified by the client. This is expressed by ISO definition: "The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs."
Quality Assurance:-
According to ISO: "The assembly of all planned and systematic actions necessary to provide adequate confidence that a product, process or service will satisfy gave quality requirements."
Quality Control:-
Quality control refers to the adjustment of attributes within the prescribed limit. The purpose of the quality control is general into ensure the production and distribution of the products within well defined and accepted standards at an agreed level thereby protecting the health and legal rights of consumer and financial interest of the manufacturer. It is a major part of qualitty assurance. According to ISO; "The operational techniques and activities that are used to satisfy quality requirements."
Quality Control Laboratory:-
The first function of quality control laboratory is taken the sample of the testing. Though each dairy has separate section of quality control and people working in this section are made responsible for evaluating the quality of the finished goods.
QUALITY ASSURANCE SECTION
There are two main quality control /assurance laboratories at Parag dairy. They are as follows:
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RMRD Laboratory
Main Laboratory
RMRD Laboratory:
Here the quality of incoming milk is judged and grading under good, sour and curdle. The tests performed at the lab provide record for the payment of milk producers.The tests performed are:
Organoleptic Test
Fat and SNF
Main Laboratory: Main laboratory is the heart of the Parag dairy,Manchar. The quality of milk and milk products are maintained by main laboratory. The main laboratory is divided into two sections:
Chemical Quality Assurance
Microbiological Quality Assurance
The various activities of main Laboratories are as follows:-
C.I.P. means cleaning in place. This refers to that system of cleaning and sanitization which does not require the daily dismasting of dairy equipment. This means that rinsing water and
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detergent solutions are circulated through tanks, pipes and process lines without the equipment having to be dismantled.
The C.I.P. section contains four storage tanks. The first tank is used for the storage of Rinses water, known as the Rinses water tank & temperature is about 30c. The second tank is used to store the Hot water called the Hot water tank and temperature is about 85 c .The fourth tank used to store the caustic solution called the Caustic tank & the temperature is about 75 c.The fourth tank is used to store the nitric acid solution known as Acid tank & temperature is about 70 c. The conductivity of the caustic solution for C.I.P. is kept between 70ms. The conductivity of the acid solution for C.I.P. is kept between 40ms.
The C.I.P. of different equipment and pipe line is done through the solutions in the C.I.P.section.Like milk storage tanks, cream storage tank, pipe lines, evaporators etc.
C.I.P. Procedure for different section is:
For RMRD Section For Powder Section For Ghee Section
MAINTANANCE SECTION
Maintenance at Parag Milk and Milk Products Pvt. Ltd. is done in schedules for process equipments and instumentation.The different instrumental schedule which are categorizes as:
The complete preventive maintenance is done in schedules like yearly, quarterly, monthly and weekly. In this period each and every motor, pipeline and every part of the plant is check, required, oiled, greased etc. according to requirements. Some at the periodic preventive maintenance are checking of pump, oil level in vibrating machines, steam pipeline etc. to get kitty result.
Breakdown Maintenance:
By the name it indicator that it is the maintenance done at the at breakdown. For the purpose this department is always equipped with sufficient workers for maintenance round the clock.
Daily Maintenance:
It involves day to day activities of maintenance of factory activities that carried out daily.
Plant utility:
The plant has following utilities where services are indispensable for running a dairy industry.
4. Refrigeration and Ice-Plant 5. Hot-Water boiler Section
The dairy has two boilers to meet the requirement of steam for different section. Steam produce by the boiler is used in ghee section. Cheese section, processing section, Dahi section.
Boiler:
1. The first boiler is a three pass smoke tube boiler. It is fabricated by Thermax.It has a capacity of 3 Tph. The steam produce in the boiler is sufficient to meet daily steam requirement of the dairy.
2. The second boiler is also a three-pass smoke boiler, fabricated by Thermax.It boiler is installed, keeping in mind, the future need of the dairy. At present it is operated only when the first boiler undergoes maintenance.
Evaporation Rate:
Water Specification used for boiler
The boiler feed water should be soft Hardness-4ppm PH of feed water-7.5
to 9.0 the boiler water should have:
PH-11.0
IDS (Total Dissolved solid) - Less than 3000
E. T. P. Section
(Effluent Treatment Plant)
Dairy effluent mainly contains wash water spills of milk, spoiled milk, overflow of milk, spillage of milk and its product etc. .Dairy wastes contains boiler blow down with suspended solid of mineral orgin, mildly acidic, highly acidic and sluge water.
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The dairy effluent and wastes are first collected in a settling tank. The method used for influenced treatment is by activated sludge method. The effluent is taken to agitation tank 1,where it is aerated for 6-8 hours with the help of agitator.
Then it is passed to agitation tank 2 where it is aerated with the help of agitator for 2 hours. This leads to the setting of finally decomposed sludge(up to 80%).